Employment Office

What Employment Office does

Employment Office is an Australian recruitment and staffing company founded in 1999 and headquartered in Brisbane, with offices in Melbourne, Sydney, and Vancouver, Canada. It operates as part of the multi-brand Scout Talent Group alongside sister brands Scout Talent, Recruit Shop, NetEngine, and Healthy Workplaces. The company serves mid-market and enterprise employers across healthcare, construction, manufacturing, retail, food services, and government, with named clients including KFC, GMHBA, Knauf, Qenos, and Alex Fraser Group.

The company's core technology is the Recruit Essentials applicant tracking system (ATS), augmented by the Felix AI screening tool launched in 2024, which performs text-based candidate screening and video interview analysis. The product portfolio has expanded into an end-to-end talent stack: Recruit Enterprise, Recruit Engage, Recruit Onboard, Scout Learning (L&D), and Scout Pay. Software subscriptions bundle $1,800 of free advertising credit and integrate exclusively with ApplyNow.com.au as the job distribution channel. The eShot jobseeker database tool underpins candidate sourcing on the supply side.

Employment Office's business model combines flat-fee recruitment services (campaigns starting at $1,495, with no percentage-of-salary placement fees) with recurring SaaS subscriptions. The flat-fee pricing is a deliberate differentiator from traditional percentage-based recruitment agencies and is oriented toward cost-conscious hiring managers and distributed SMB/mid-market volume. The company is privately held with no disclosed institutional funding and operates with approximately 80 employees across four offices in two countries.

Name

Employment Office

Legal name

Employment Office Australia Pty Ltd

Website

https://employmentoffice.com.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Employment Office is an Australian recruitment and staffing company founded in 1999 that offers flat-fee recruitment campaigns and an integrated talent acquisition SaaS suite (Recruit Essentials ATS, Felix AI, Scout Learning, Scout Pay) to SMB and enterprise clients across Australia and Canada.

Ownership category

akta.pro rank

Product category

Recruitment and Staffing Services

NAICS

Employment Placement Agencies (561311), Employment Placement Agencies and Executive Search Services (56131)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)

akta.pro secondary industry

Workforce Benefits Administration (Enrollment & Deductions) (BPACAIAF)

Keywords

• Recruitment services
• Applicant tracking systems
• Employer branding
• Staffing solutions
• Recruitment marketing

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Recruitment Campaign Services: Flat-fee recruitment services with no placement fees or percentage of salary charges. Clients pay upfront for tailored recruitment campaigns including job advertising, screening, and shortlisting.
2. Advertising and Marketing Services: Discounted advertising across multiple channels including job boards, social media, eShot database, and Digital HeadHunter services bundled with recruitment campaigns
3. Recruitment Software Subscriptions: :Recruit Essentials subscription model providing candidate management system for SMBs with low-investment subscription pricing
4. Selection Services: Additional services including behavioural testing, skills testing, reference checks, and background checks provided as add-on services to recruitment campaigns

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Employment Office provides flat-fee recruitment campaign services supplemented by its proprietary Scout Talent :Recruit Essentials software. Services cover job advertising, candidate screening, shortlisting, selection, video interviewing, behavioural and skills testing, reference and background checks, employer branding, and careers video production. The flat-fee model replaces traditional percentage-of-salary placement fees, with clients retaining full control of the process and ownership of their talent pool.

Product overview

Employment Office operates as part of the Scout Talent Group and offers a comprehensive recruitment and HR technology ecosystem. The core offering consists of the Scout Talent software suite: :Recruit Essentials (core ATS for SMBs), :Recruit Enterprise (enterprise recruitment management), :Engage (talent attraction), :Onboard (digital onboarding), Scout Learning (LMS), and Scout Pay (payroll). These integrate with AI-powered screening capabilities (Felix) to automate candidate evaluation. Complementing the technology platform are specialist services including Recruitment Campaigns, Recruitment Marketing and Advertising (with unique products like eShot and Digital HeadHunter), Talent Engagement Services (screening, video interviews, behavioral/skills testing, background checks), Employer Branding Services (including careers videos), and Employee Engagement Surveys. The company differentiates through a flat-fee model rather than traditional agency placement fees, with a transparent approach where clients retain control and ownership of their talent pool.

Differentiator

Problem solved

Functional benefit

Brands

• Recruit Essentials: Easy-to-use recruitment software for small to medium-sized organisations to help manage candidate applications to job ads. Part of Scout Talent software suite.
• Scout Talent :Recruit Essentials
• eShot
• Digital HeadHunter

Products and services

• Recruitment Campaigns Full-service flat-fee recruitment campaign management including job analysis, branded landing pages, tailored advertising across multiple channels, screening questions, candidate shortlisting, and access to Recruit Essentials ATS. Targets SMBs and mid-market organisations seeking an alternative to percentage-based recruitment agencies.
• Recruitment Marketing and Advertising Specialist marketing and advertising services including advertising strategy, professional copywriting, eShot database email campaigns, Digital HeadHunter passive candidate targeting, and social media advertising across Facebook and Instagram. Sold as a standalone service or bundled with recruitment campaigns.
• Talent Engagement Services (Shortlisting & Selection) End-to-end shortlisting and selection service including screening, video interviews, reference checks, behavioural testing, skills testing, group interview days, and background checks. Sold as an add-on to recruitment campaigns for clients needing specialist support.
• Video Interviews Recorded two-way video interview service with behavioural interview questions delivered to candidate inboxes for convenient asynchronous screening. Enables hiring managers to review candidate responses on their own schedule.
• Behavioural and Skills Testing Psychometric and behavioural testing plus skills assessment covering technical, software, administrative, specialisation, and general skills areas to verify candidates' capabilities match their experience. Used to ensure candidates fit organisational expectations.
• Background Checks Employment screening service including police checks, traffic checks, financial background, qualification checks, professional memberships, employment verification, and workers compensation claims verification.
• Employer Branding Services Employer branding consultancy including core employer branding projects, Employee Value Proposition (EVP) development, talent pooling strategies, and careers video production. Helps organisations distinguish themselves as employers of choice.
• Careers Videos Video production service to bring employer branding propositions to life, including organisation careers videos and employee profile story videos.
• Employee Engagement Surveys Anonymous employee engagement survey service with customisable questions based on 16 key organisational areas, analysis, and year-on-year benchmarking. Supports employee retention and culture diagnostics.
• Scout Talent :Recruit Essentials Easy-to-use subscription-based Applicant Tracking System / Candidate Management System for small to medium-sized organisations. Enables posting jobs to multiple job boards, screening candidates with AI-powered tools (Felix), rating and ranking applications, and managing the entire hiring workflow.
• Scout Talent :Recruit Enterprise Individually tailored candidate management solution for large organisations, fast-tracking recruitment processes from approval through to advertising, shortlisting, and selection.

Quantifiable outcome

• 60% increase in careers website traffic
• +6 more outcomes

Named customers18 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Scout Talent GroupcoreStrategic or Co-development PartnerEmployment Office is part of Scout Talent Group, which also includes Scout Talent (recruitment software and services), Recruit Shop (affordable recruitment for small businesses), NetEngine (software development), and Healthy Workplaces (corporate wellness programs including Tour de Office and Step Forward). Scout Talent Group has more than 20 years industry experience with locations in Brisbane, Melbourne, Sydney and Canada.
• Scout TalentcoreTechnology or IntegrationScout Talent is the recruitment software and service organisation delivering technology solutions used by Employment Office. Products include :Recruit Essentials, :Engage, :Onboard, Scout Learning, and Scout Pay.
• Recruit ShopminorChannel Partner/ Reseller/ DistributorPart of Scout Talent Group providing quick, easy and affordable recruitment services for small businesses with a streamlined online service for low-cost, flat-rate fees.
• Healthy WorkplacesminorStrategic or Co-development PartnerNot-for-profit organisation raising awareness about negative health impacts of inactivity through Tour de Office (Australia's largest corporate cycle relay) and Step Forward (corporate wellness initiative). Founded in 2011 by Employment Office's Executive Director Tudor Marsden-Huggins. Has raised over $1 million for Australian charities.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/EmploymentOffice
• LinkedInlinkedin.com/company/employment-office
• Xx.com/EOAust

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Employment Office