Health eConnex

What Health eConnex does

Health eConnex, operating under the legal entity Manhattan Data LLC (DBA Manhattan Data Inc / MDLLC), is a US-based Business Process Outsourcing (BPO) company headquartered at 25381 Commercentre Dr., Suite 225, Lake Forest, California. The firm delivers a unified suite of managed services through a common technology platform that allows clients to add or modify services as requirements evolve. Its service portfolio spans Data Processing and Management, Data Conversion, Data Entry and Verification, Call Center, Software Development, Mobile Application Development, Healthcare Services, and Medical Credentialing Back Office operations. Delivery is executed from its California headquarters combined with state-of-the-art offshore business process delivery centers located in three South Asian countries, enabling around-the-clock service coverage.

The company's primary customer vertical is healthcare, where it serves providers and medical organizations with healthcare data management, medical credentialing back office work, and medical records processing — addressing administrative burden, compliance demands, credentialing workflows, and data management efficiency. Beyond healthcare, the firm markets generic BPO capabilities (data entry, call center, custom software development) to enterprise clients across other industries, as evidenced by its testimonial relationship with VerifPoint in the verification services space. Pricing is quote-based, structured around multi-year managed service contracts, with rates varying by service type, volume, offshore versus onshore delivery mix, and contract terms.

The go-to-market is sales-led and direct, relying on a Quick Quote lead-capture form on the company website, supplemented by organic social media presence on Facebook, Twitter, and LinkedIn, a blog, and published client testimonials that function as referral proof points. The company is privately held (LLC, California jurisdiction), with no disclosed funding rounds, parent company, management team, certifications, patents, or partnerships in the source material, indicating a closely held, founder-operated profile. The website copyright is dated 2015, suggesting the current digital presence may not have been refreshed in some time.

Name

Health eConnex

Legal name

Manhattan Data LLC

Website

https://healtheconnex.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Manhattan Data LLC (Health eConnex) is a Lake Forest, California-based BPO firm delivering data processing, call center, software development, and healthcare credentialing services via offshore centers in three South Asian countries to enterprise clients.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing (BPO) Services

NAICS

Office Administrative Services (5611)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEAMAJ

Business Process-Aligned IT Outsourcing (ITO + BPO Integrated)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Business process outsourcing
• Data processing services
• Call center outsourcing
• Medical credentialing services
• Healthcare data management

Headquarters

HQ city

Lake Forest

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Business Process Outsourcing Services: Managed services delivered through a common technology platform, including data processing, call center, software development, and healthcare services. Revenue generated through ongoing service contracts with clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Health eConnex provides Business Process Outsourcing (BPO) services delivered through a common technology platform. Core offerings include Data Processing and Management Services, Data Conversion Services, Data Entry and Verification Services, Call Center Services, Software Development Services, Mobile Application Development Services, Healthcare Services, and Medical Credentialing Back Office support, delivered from US headquarters in Lake Forest, California and offshore centers in three South Asian countries.

Product overview

Manhattan Data LLC operates as a Business Process Outsourcing (BPO) company offering a unified suite of services delivered through a common technology platform. The portfolio includes Data Processing & Management Services, Data Conversion Services, Data Entry & Verification Services, Call Center Services, Software Development Services, Mobile Application Development Services, Healthcare Services, and Medical Credentialing Back Office. Services are designed to be scalable and can be added or modified as client needs change, with delivery from offices in Lake Forest, California and offshore centers in three South Asian countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Processing & Management Services Core BPO service providing data processing, data management, record imaging and filing, receipt processing, correspondence handling, and application frame processing for business clients.
• Data Conversion Services
• Data Entry & Verification Services
• Call Center Services
• Software Development Services
• Mobile Application Development Services
• Healthcare Services
• Medical Credentialing Back Office

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Cognizant: Large IT services and BPO incumbent with significant healthcare BPO practice — broad incumbent offering overlapping services (data processing, healthcare BPO, software development) to enterprise clients.
• Genpact: Global professional services and BPO firm with strong healthcare, finance, and back-office capabilities — broad incumbent competing for the same offshore-delivered enterprise BPO workloads.
• Concentrix: Large global customer experience and BPO incumbent serving Fortune 500 clients — broad incumbent that competes with Manhattan Data for outsourced enterprise workloads but operates at vastly greater scale.
• Teleperformance: Largest global contact center and BPO incumbent with offshore-heavy delivery model — broad competitor in the same offshore BPO space as Manhattan Data, but operating at enterprise scale.

Direct peers

• Foundever: Customer experience BPO (formerly Sitel/Sykes) delivering omnichannel contact center and back-office services globally — closely comparable to Manhattan Data's offshore-delivered BPO model.
• TaskUs: Public BPO specializing in customer experience, content moderation, and back-office outsourcing with significant offshore delivery — directly comparable service portfolio and client base to Manhattan Data LLC.
• StarTek: Customer experience and BPO provider with nearshore/offshore delivery capabilities serving enterprise clients — comparable to Manhattan Data's contact center and back-office outsourcing model.
• Omega Healthcare: Healthcare-focused BPO specializing in revenue cycle management, medical coding, and clinical documentation with offshore delivery — directly comparable vertical specialization to Manhattan Data's healthcare BPO practice.
• TTEC: Global customer experience and digital BPO with onshore/offshore delivery — comparable to Manhattan Data's call center and managed service offerings, though at significantly larger scale.
• Invita Healthcare Solutions: Healthcare-specialized BPO offering credentialing, medical records, and revenue cycle services — directly comparable to Manhattan Data's healthcare vertical focus and medical credentialing back-office offering.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/MDLLC_bpo
• Facebookfacebook.com/manhattandatallc
• LinkedInlinkedin.com/company/manhattan-data-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health eConnex