Dialnet de Colombia

What Dialnet de Colombia does

Dialnet de Colombia S.A. E.S.P. is a privately held regional telecommunications operator headquartered in Santa Marta, Magdalena, that provides fiber-to-the-home (FTTH) internet, IPTV, and enterprise connectivity to residential, small business, and corporate customers across the Colombian Caribbean coast. Its service territory covers four departments — Magdalena, Cesar, La Guajira, and Atlántico — supported by a network of 12 physical branch offices and a self-built proprietary fiber ring backbone, supplemented by radio link connectivity where fiber deployment is not viable.

The company's technology stack is built on GPON-based FTTH infrastructure delivering symmetric upload/download speeds, with enterprise-grade CPE from Cambium Networks (PMP 450, ePMP Force 180), MikroTik (RB2011iL-RM), and GPON optical network terminals (2ADZR G240WA). Product lines include residential Internet Fibra Óptica Hogares, the Dialnetv IPTV television service, scalable PYMES internet plans up to 250 Mbps, dedicated enterprise internet with SLA guarantees and managed connectivity, the Ciudad Equidad social connectivity program for underserved communities, and a technology equipment supply business. Internet+TV bundles start at $67,000 COP per month.

Dialnet's business model is predominantly subscription recurring revenue across residential, PYMES, and enterprise tiers, augmented by bundled IPTV and hardware/CPE sales to corporate customers. Go-to-market combines a direct regional field-sales force via 12 branch offices, a self-service website portal with online payment integration (PSE, Nequi, Bancolombia), WhatsApp-based inside sales and support, and pre-sales site coverage verification for enterprise deals. The company is owned and legally represented by Antonio Rafael Bojanini Maza, holds E.S.P. regulatory licensing under CRC and MINTIC oversight, and has earned COFACE 100/100 Supplier Qualification and InterNexa (Grupo ISA) 100/100 operational excellence certifications supporting its participation in government tenders and enterprise contracts.

Name

Dialnet de Colombia

Legal name

Dialnet de Colombia S.A. E.S.P.

Website

https://dialnet.net

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Dialnet de Colombia S.A. E.S.P. is a regional FTTH fiber-optic internet, IPTV, and enterprise connectivity provider serving residential, PYMES, and corporate customers across four Caribbean departments of Colombia (Magdalena, Cesar, La Guajira, Atlántico) through 12 branch offices and its own fiber ring.

Ownership category

akta.pro rank

Product category

Telecommunications Services / Internet Service Provider

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Municipal & Community Broadband ISPs (HDAIADAH), Municipal & Community Broadband Networks (HDAIACAE)

Keywords

• Fiber optic internet
• Telecommunications services
• IPTV television
• FTTH broadband
• Enterprise connectivity

Headquarters

HQ city

Santa Marta

HQ country

Colombia

HQ region

Latin America

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Residential Fiber Internet Subscription: Monthly recurring subscription revenue from residential (Hogar) internet plans delivered over fiber optic infrastructure. Plans include unlimited data, 24/7 technical support, and connection through fiber optic. This is the primary revenue driver for the mass market segment.
2. PYME Internet Plans: Recurring subscription revenue from small and medium enterprise (PYME) internet plans with varying speed tiers (up to 250 Mbps), offering greater stability than residential plans with service level guarantees, targeting businesses with 1 to multiple employees.
3. Enterprise Dedicated Internet Access: Premium subscription revenue from enterprise customers requiring dedicated internet with guaranteed bandwidth (up to 100% SLA), symmetric speeds, and priority technical support. Includes managed connectivity and cybersecurity equipment supply services for corporate clients.
4. Dialnetv IPTV Television Service: Bundled and standalone IP television subscription revenue (Dialnetv) providing digital television content over fiber, with HD channels and multi-device streaming. Bundled with internet plans from $67,000 COP/month.
5. Technological Equipment Supply: One-time and recurring revenue from supplying enterprise-grade networking and cybersecurity equipment (CPE) to business customers, including radio link systems, GPON optical network terminals, and associated hardware.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Dialnet de Colombia is a regional telecommunications operator that delivers Fiber-to-the-Home (FTTH) internet, IPTV digital television (Dialnetv), and dedicated enterprise connectivity across the Colombian Caribbean coast. The company sells residential, PYME, and enterprise internet subscriptions on its proprietary fiber ring, supplies enterprise-grade networking and cybersecurity equipment, and runs the Ciudad Equidad social connectivity program. Service is distributed through 12 branch offices, a self-service web portal, and WhatsApp-based inside sales.

Product overview

Dialnet de Colombia is a telecommunications service provider operating as a unified platform-plus-modules architecture. The core offerings consist of residential fiber optic internet (Internet Fibra Óptica Hogares) and IPTV television service (Dialnetv), supplemented by business-oriented plans including PYMES (small business) and Empresas (enterprise) packages, plus the social connectivity initiative Ciudad Equidad. Services feature 100% FTTH technology, symmetric speeds, unlimited data, and 24/7 technical support, with combined Internet+TV bundles available.

Differentiator

Problem solved

Functional benefit

Brands

• Dialnetv: IPTV/streaming television service offering digital television content accessible from any device.

Products and services

• Internet Fibra Óptica Hogares (Residential FTTH Internet) Residential fiber-to-the-home (FTTH) internet service delivered over Dialnet's proprietary fiber optic network, offering unlimited data navigation, symmetric upload/download speeds, and 24/7 technical support. Targeted at individual households and families on the Colombian Caribbean coast.
• Dialnetv IPTV Television Digital IPTV television service delivered over Dialnet's fiber network, offering HD channels and streaming entertainment accessible from any device. Available as a standalone or bundled subscription.
• Planes PYMES (Small and Medium Business Internet) Internet plans designed for small and medium-sized enterprises, offering scalable speeds up to 250 Mbps with greater stability than residential plans, dedicated support, and service level agreements. Targeted at PYMES on the Colombian Caribbean coast running cloud operations, digital payments, and video conferencing.
• Planes Empresas (Enterprise Dedicated Internet) Comprehensive telecommunications solutions for enterprise and corporate clients, including dedicated internet access with up to 100% SLA, guaranteed symmetric bandwidth, priority technical support, managed connectivity services, and supply of enterprise-grade networking and cybersecurity equipment. Targeted at large corporations and institutions on the Colombian Caribbean coast.
• Ciudad Equidad (Social Connectivity Program) Social equity connectivity program providing affordable internet access to underserved communities and equity-focused areas on Colombia's Caribbean coast, addressing the digital divide in intermediate municipalities where large national operators do not provide quality coverage.
• Technological Equipment Supply (Enterprise CPE) Supply of enterprise-grade networking and cybersecurity equipment, including Cambium Networks radio link hardware (PMP 450, ePMP Force 180), MikroTik networking equipment (RB2011iL-RM), and GPON optical network terminals (2ADZR G240WA), targeted at business customers requiring robust CPE infrastructure.

Quantifiable outcome

• 100/100 score in COFACE Supplier Qualification — certifying operational solidity, transparency, and efficiency in all processes
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Others

• InterNexa (Grupo ISA): Wholesale telecommunications and connectivity provider owned by Grupo ISA. Comparable infrastructure build in Colombia, and an existing Dialnet partner/award giver (100/100 for PNC work in La Guajira), making it both a peer and a strategic counterpart.

Direct peers

• Azteca Comunicaciones Colombia: Colombian FTTH operator focused on fiber-to-the-home deployment in underserved municipalities. Direct comparable to Dialnet in technology focus and target market (intermediate Colombian cities and digital inclusion programs).
• Movistar Colombia: Telefónica's Colombian operation providing mobile, fiber, and TV services. Direct competitor offering FTTH and enterprise connectivity across Colombia, including the Atlantic and Magdalena regions where Dialnet operates.
• Tigo Colombia: Major Colombian telecommunications provider (Millicom) offering mobile, fixed internet, and pay-TV. Competes with Dialnet in Colombian fiber internet and converged services, including the Caribbean coastal region.
• ETB (Empresa de Telecomunicaciones de Bogotá): Colombia's regional telecommunications operator providing fiber internet, TV, and enterprise services. Comparable to Dialnet as a fiber-focused regional ISP with a similar dual residential/SME focus, though operating in a different geography.
• Claro Colombia: Largest fixed-line and mobile telecom operator in Colombia, owned by América Móvil. Directly competes with Dialnet in the FTTH residential and enterprise connectivity market across the Colombian Caribbean coast, with broader geographic and product coverage.

Emerging players

• Airtek Colombia: Smaller Colombian fiber and wireless ISP offering business and residential connectivity in select regions. Comparable to Dialnet as a niche fiber ISP focusing on underserved Colombian markets outside the national operators' footprint.
• Hughes Colombia: Satellite broadband provider serving rural and underserved Colombian regions. Comparable to Dialnet in targeting connectivity gaps in smaller municipalities, but via satellite rather than fiber — a substitute product in the addressable market.

Regional players

• Emcali (Telecomunicaciones de Cali): Municipal telecom operator providing fiber, TV, and mobile services in Cali and Valle del Cauca. Comparable business model as a regional fiber ISP with municipal ties, but serving a different geography on Colombia's Pacific coast.

Broad incumbents

• Une EPM Telecomunicaciones: Telecom subsidiary of EPM (Empresas Públicas de Medellín), with extensive fiber coverage in Antioquia. Comparable business model in fiber internet and enterprise services, but serves a different regional geography from Dialnet's Caribbean franchise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DialnetC
• Instagraminstagram.com/dialnetdecolombia
• Xx.com/DialnetC

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dialnet de Colombia