Multipagas
Multipagas is a Colombian banking correspondent operating 274 offices across all 31 departments, providing individuals with bill payments, collections, remittances, severance payouts, and subsidy disbursements on behalf of major financial institutions and severance funds.
- Company typePrivate
- Founded2002
- HeadquartersPalmira, Colombia
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Multipagas does
Multipagas is a Colombian banking correspondent and digital financial services company operating a national network of 274 physical offices across all 31 departments of Colombia. Founded approximately 13 years ago, the company functions as an authorized correspondent (Corresponsal Bancario) for major Colombian financial institutions and severance funds, enabling individual consumers to execute cash-based and account-based financial transactions at staffed service points.
The company's core product is the Corresponsal Bancario service, supplemented by credit card bill payment (Pago de Tarjetas de Crédito), bill collections (Recaudos), domestic and international money transfers (Giros Nacionales and Giros Internacionales, the latter in partnership with Western Union), severance fund payouts (Pago de Cesantías, in partnership with Protección, Colfondos, and Porvenir), government subsidy disbursements (Pago de Subsidios), and zero-deposit account consignments (Consignaciones Cero). It has also extended its offering through two agent programs — Corresponsal Móvil (mobile correspondent) and Corresponsal Digital (digital correspondent) — that allow authorized third-party agents to deliver the same suite of services via mobile devices or online channels. The underlying technology stack is described as a POS and real-time transaction-processing platform with continuous security monitoring.
Multipagas generates revenue primarily through transaction fees and take-rates from its institutional partners — Bancolombia, Western Union, Servibanca, the major severance funds, and others — rather than from explicit customer-facing fees, as the company states its transactions carry no additional cost to end users. Go-to-market is anchored in physical presence and institutional partnerships rather than direct digital acquisition, and the customer base consists almost entirely of individual consumers accessing formal financial services through the office and agent network. The company also shows operational alignment with Reval, evidenced by shared customer-service email infrastructure and inclusion of Reval in the partner roster, though no formal parent-subsidiary relationship is disclosed.
Multipagas firmographics
Firmographics- Name
- Multipagas
- Legal name
- Multipagas
- Website
- https://multipagas.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Multipagas is a Colombian banking correspondent operating 274 offices across all 31 departments, providing individuals with bill payments, collections, remittances, severance payouts, and subsidy disbursements on behalf of major financial institutions and severance funds.
- Ownership category
- akta.pro rank
Multipagas industry classification
Industry- Product category
- Banking Correspondent Services
- akta.pro primary industry
- Cross-Border Payouts & Mass Disbursements (Pay-outs) (FSAMAIAJ)
Keywords
Where Multipagas is headquartered
LocationHeadquarters
- HQ city
- Palmira
- HQ country
- Colombia
- HQ region
- Latin America
Offices1 record
Markets served
Multipagas business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Bank Correspondent Transaction Fees: Multipagas generates revenue through transaction fees as a financial services correspondent, processing payments for credit cards, collections, money transfers, and government disbursements (cesantías, subsidies) on behalf of partnered financial institutions and insurance funds.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | No-cost financial transactions |
Go-to-market motion1 record
Distribution channels4 records
Multipagas product offering
Product offeringCore offering
Multipagas operates as a banking correspondent (corresponsal bancario) and digital financial services company in Colombia, running a network of 274 physical offices across 31 departments. The company processes credit card payments, bill collections (recaudos), domestic and international money transfers (via Western Union), severance fund (cesantías) payments, government subsidy disbursements, and zero-deposit transactions on behalf of partnered Colombian financial institutions such as Bancolombia, Protección, Colfondos, and Porvenir.
Product overview
Multipagas is a banking correspondent and digital financial services platform operating a network of 274 offices across 31 departments in Colombia, with over 13 years of experience. The core offering is the Corresponsal Bancario service, supplemented by a comprehensive suite of transaction services including credit card payments, collections, domestic and international money transfers (via Western Union), severance payments (Cesantías), government subsidies, and zero-deposit account services. The company also offers two agent programs—Corresponsal Móvil and Corresponsal Digital—that enable third-party agents to become allied partners and offer Multipagas financial services through mobile or digital channels respectively.
Differentiator
Problem solved
Functional benefit
Products and services
- Corresponsal Bancario (Banking Correspondent) Banking correspondent services enabling financial transactions such as deposits, withdrawals, and payments through 274 physical service points across 31 departments in Colombia, operated in partnership with major Colombian financial institutions including Bancolombia, Protección, Colfondos, and Porvenir. The service is targeted at individual consumers seeking accessible in-person financial services.
- Pago de Tarjetas de Crédito (Credit Card Payments) Service allowing consumers to pay their credit card bills at any Multipagas physical service point nationwide. Targeted at credit cardholders in Colombia seeking convenient, in-person payment locations.
- Recaudos (Bill Collections) Collection services for utility bills, subscriptions, and other recurring payments processed through the nationwide office network. Targeted at individual consumers and small businesses needing to pay recurring bills in person.
- Giros Nacionales (Domestic Money Transfers) Domestic money transfer services enabling users to send and receive funds within Colombia through Multipagas offices. Targeted at individual consumers and families needing to move funds between Colombian cities.
- Giros Internacionales (International Money Transfers) International money transfer and remittance services operated through the Western Union partnership, enabling cross-border transactions from Multipagas offices in Colombia. Targeted at Colombian consumers sending or receiving remittances abroad.
- Pago de Cesantías (Severance Payments) Severance fund payment services allowing affiliates of partner severance funds (Protección, Colfondos, Porvenir) to claim their accumulated cesantías at Multipagas offices nationwide. Targeted at Colombian workers with severance fund balances.
- Pago de Subsidios (Government Subsidy Payments) Government subsidy payment services enabling recipients to receive and manage social program disbursements through Multipagas offices. Targeted at Colombian beneficiaries of government social programs.
- Consignaciones Cero (Zero-Amount Deposit Accounts) Zero-deposit services allowing consumers to make deposits into bank accounts without minimum amount requirements at Multipagas service points. Targeted at individual consumers needing flexible, low-threshold deposit access.
- Corresponsal Móvil (Mobile Correspondent) Mobile correspondent agent program enabling authorized third-party agents to offer Multipagas financial services through mobile operations with dedicated mobile equipment, extending service reach into underserved areas. Targeted at prospective mobile agents and the consumers they serve.
- Corresponsal Digital (Digital Correspondent) Digital correspondent agent program enabling authorized third-party agents to offer Multipagas financial services through digital channels requiring online connectivity. Targeted at prospective digital agents and the consumers they serve.
Companies that use Multipagas
Customer profileSegments1 record
Ideal customer profiles2 records
Multipagas technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Multipagas partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Western UnioncoreWestern Union is featured as a key partner on the Multipagas website, enabling international money transfer services through the correspondent network.
- ServibancacoreServibanca logo appears in the partnerships section, indicating a relationship for banking services and financial transactions.
- ProteccióncoreProtección is a major Colombian severance fund (cesantías) provider. Multipagas serves as a payment point for Protección affiliates nationwide to claim their severance payments.
- Movil RedminorMovil Red is shown as a partner network in the correspondent banking ecosystem.
- EMCARTAGOminorEMCARTAGO appears as a partner in the financial services network.
- BancolombiacoreBancolombia, the largest Colombian bank, is featured as a key partner. Multipagas operates as a correspondent for Bancolombia services.
- AonminorAon, a professional services firm, appears in the partnerships section.
- AMBminorAMB appears as a partner in the Multipagas network.
- ColfondoscoreColfondos is a major Colombian severance fund. Multipagas provides directory access and payment points for Colfondos affiliates to claim their cesantías through its national office network.
- PorvenircorePorvenir is a major Colombian severance fund. Multipagas provides directory access and payment points for Porvenir affiliates to claim their cesantías through its national office network.
- RevalcoreReval appears in the website contact information ([email protected]) suggesting a close operational relationship for mobile correspondent services. Reval seems to be the parent company or operational partner managing the correspondent network.
Scale indicators3 records
Recent moves5 records
Expansion highlights3 records
Multipagas competitors and assessment
Company assessmentEmerging players
- Movii: Colombian digital wallet and payments app focused on underbanked consumers. Comparable to Multipagas as a digital-first alternative addressing the same accessibility and convenience pain points in bill payment and transfers.
- Nequi: Bancolombia-owned digital wallet in Colombia with strong adoption among consumers for P2P transfers, bill payment, and withdrawals. Comparable as a competing channel for the same use cases Multipagas serves via physical offices, but delivered digitally.
- Daviplata: Davivienda's mobile wallet in Colombia offering P2P payments, bill pay, and cash-in/cash-out through a large agent network. Comparable to Multipagas as an alternative last-mile channel targeting the same mass-market consumer transactions.
Direct peers
- SuRed: Colombian correspondent network providing bill payment and financial services through affiliated points. Directly comparable as a same-category competitor to Multipagas's physical and agent correspondent channels.
- PuntoRed: Colombian correspondent and payment network offering bill payments, transfers, and cash services through a national point-of-service footprint. Direct peer competing for similar transaction use cases and partner bank relationships.
- Efecty: Colombia's largest bank correspondent network, offering bill payment, money transfers, and cash services through a national point network. Directly comparable to Multipagas's core correspondent banking model and overlapping partner set (Bancolombia owns Efecty).
- Baloto: Colombian bill payment and cash services network operating across thousands of retail points nationwide. Directly comparable to Multipagas's Recaudos and Consignaciones Cero offerings and competing for the same last-mile transaction volumes.
- 4-72 (Efecty-adjacent): Colombian cash-services and payment network with a national retail footprint handling bill payments and money transfers. Directly comparable in last-mile payment distribution to Multipagas's office and agent network.
- RedServi: Colombian correspondent banking and cash services network. Directly comparable as a domestic competitor in the same correspondent banking category, targeting overlapping bill-payment and transfer use cases.
Broad incumbents
- Bancolombia: Colombia's largest commercial bank and Multipagas's anchor correspondent partner. Comparable as the dominant incumbent that controls the underlying customer accounts, owns competing correspondent brand Efecty, and shapes the regulatory and partnership economics of the correspondent model Multipagas operates in.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Multipagas social profiles
Digital presenceMultipagas financial estimates
Financial estimateRevenue estimate
Valuation estimate
Multipagas leadership team
Management profileNumber of profiles
Multipagas funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Multipagas M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Multipagas
What does Multipagas do?
Multipagas operates as a banking correspondent (corresponsal bancario) and digital financial services company in Colombia, running a network of 274 physical offices across 31 departments. The company processes credit card payments, bill collections (recaudos), domestic and international money transfers (via Western Union), severance fund (cesantías) payments, government subsidy disbursements, and zero-deposit transactions on behalf of partnered Colombian financial institutions such as Bancolombia, Protección, Colfondos, and Porvenir.
Is Multipagas a public or private company?
Multipagas is a private company. It is classified as unknown and is currently operating.
When was Multipagas founded?
Multipagas was founded in 2002. It employs 1,001 to 5,000 people.
Where is Multipagas based?
Multipagas is headquartered in Palmira, Colombia, in the Latin America region.
How does Multipagas make money?
One revenue line is on record: bank Correspondent Transaction Fees.
Who are Multipagas's main competitors?
Emerging players on record are Movii, Nequi and Daviplata. Direct peers are SuRed, PuntoRed, Efecty, Baloto, 4-72 (Efecty-adjacent) and RedServi. Bancolombia is listed as a broad incumbent.
Does Multipagas have an API?
No public API is recorded for Multipagas.
What industry is Multipagas in?
Multipagas's product category is Banking Correspondent Services. Its primary akta.pro industry code is FSAMAIAJ, Cross-Border Payouts & Mass Disbursements (Pay-outs).