MEDIA

What MEDIA does

MEDIA Co., Ltd. (メディア株式会社) is a privately held Japanese healthcare ICT company founded in December 1982 and headquartered in Bunkyo-ku, Tokyo. Operating under holding company Media Group Holdings Co., Ltd. since a 2023-2024 restructuring, MEDIA generated approximately 240 employees as of October 2025 and operates 11 branch and sales offices across Japan. The company is a pioneer in dental electronic medical record (EMR) systems in Japan, having launched its first dental EMR in 1990, and today serves dental clinics, hospital dental departments (including university hospitals), and visiting dental service providers nationwide.

The company's product platform centers on the dental EMR family (With, With Plus, Platform, With epoch cloud, HIS-linked editions) and extends into image management and patient communication tools (VisualMAX, VisualMAX DH, MicroRecorder, Dr's Cam Air, MEDIA PACS), AI-powered diagnostic support (PanoSCOPE and DentalSCOPE for bone density and osteoporosis screening, both with Japanese medical device approvals), remote radiology services through partner university hospitals, visiting dental support (WithYou), appointment and payment automation (PROGRAMα, Auto Settlement Unity), and an infection control product line built around the patented Etak fixed antibacterial technology (jointly developed with Hiroshima University) and the RENO low-temperature plasma sterilization system. Integration is delivered through the @Mcom medical network service.

MEDIA's revenue model combines recurring EMR maintenance and cloud subscriptions, hardware sales (sterilization equipment, oral care products) with attached consumables, managed services and support contracts, and one-time book and educational content publishing. Pricing is quotation-based for the core EMR and ICT products; the Remote Image Diagnosis service carries disclosed fees (30,000 yen initial setup, 3,500 yen monthly base, plus per-scan charges). Distribution is executed through a nationwide direct sales force, dental material store resellers, an e-commerce site (MEDIA@Shopping), and specialized medical device channels. The company holds ISMS certification, the Privacy Mark, and Health Management Excellence Corporation 2026 certification (for 7 consecutive years), and is registered as an M&A support organization under Japan's national framework.

Name

MEDIA

Legal name

メディア株式会社

Website

https://media-inc.co.jp

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Dental Practice Management Software

NAICS

Software Publishers (513210), Dental Equipment and Supplies Manufacturing (339114), Surgical and Medical Instrument Manufacturing (339112)

SIC

Services-Health Services (8000), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro industry

PRIMARYHLACAAAJ

Clinical Forms, Templates & Digital Consent (eSignature)

Healthcare & Life Sciences/Digital Health & Health IT/Electronic Health Records (EHR/EMR) & Clinical Documentation

SECONDARYHLABAIAK

Dental Imaging Interpretation & Teleradiology Services

Healthcare & Life Sciences/Dental Care Services/Dental Radiology & Imaging Centers

SECONDARYHLAMAFAD

Dental & Oral Care Devices (Dental Units, Handpieces, Imaging)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Medical Devices & Supplies

SECONDARYCRADAMAA

Oral Care Products (Toothpaste, Mouthwash, Dental Floss, Whitening)

Consumer Products & Retail/Consumer Packaged Goods (CPG) Manufacturing & Brands/Health & Hygiene OTC Consumer Goods (First Aid, Oral Care, Personal Health)

Keywords

• Dental practice software
• Electronic medical records
• Dental imaging solutions
• Infection control equipment
• Medical-dental coordination

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices11 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Dental Electronic Medical Record Systems: Sales and maintenance of dental EMR software systems including 'With', 'With Plus', 'Platform' versions. Includes initial setup customization, version updates, and ongoing technical support. Revenue is generated through initial licensing and recurring maintenance/support fees.
2. Hardware and Medical Equipment: Sales of hardware including RENO low-temperature plasma sterilization systems, washer disinfectors, heat sealers, electrolytic hypochlorous acid water generators (Hijokin), and oral care products (Etak Dental Spray). Hardware sales with consumables and accessories.
3. Cloud Services (@Mcom): High-security medical network services providing online qualification verification, online claims processing, version update delivery, and remote support. Recurring subscription revenue for network infrastructure services.
4. Professional Services and Support: Customer support center services including online maintenance, on-site instruction, call center support, and preventive maintenance monitoring. Annual support contracts and per-incident services.
5. Publications and Educational Content: Publishing dental medical books and reference materials including medical interview guides, clinical examination guides, dementia and dentistry, and dental insurance reimbursement topics. One-time book sales.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

MEDIA Co., Ltd. develops and sells dental electronic medical record (EMR) systems and related healthcare ICT solutions to dental clinics, hospital dental departments, and medical facilities across Japan. Its portfolio includes the With series of dental EMRs, the Platform unified record system, VisualMAX patient communication tools, AI-powered diagnostic imaging software (PanoSCOPE, DentalSCOPE), remote image diagnosis services, the @Mcom medical network, and infection control products such as the RENO low-temperature plasma sterilization system and Etak antibacterial products. The company also publishes dental medical books and reference guides.

Product overview

MEDIA provides a comprehensive dental ICT (Information and Communication Technology) solutions platform serving dental clinics, hospitals, and healthcare facilities across Japan. The product portfolio centers on electronic dental medical record systems (電子カルテシステムWith/With+/With epoch), image management and patient communication tools (VisualMAX, VisualMAX DH, MicroRecorder, Dr's Cam Air), and AI-powered diagnostic support (DentalSCOPE, PanoSCOPE, Dental Remote Image Diagnosis Support System). The ecosystem extends through @Mcom medical network infrastructure, visiting dental care cloud services (訪問歯科ナビWithYou), appointment management (PROGRAMα), and automated payment solutions (自動精算ユニティ). Infection control products include RENO low-temperature plasma sterilizers, PRODIC cleaning agents, washers, heat sealers, and Haijokin electrolytic hypochlorous acid generators. The company also publishes dental medical books and develops Etak antibacterial products for oral appliances. The platform architecture enables integration between core EMR systems, imaging systems, patient communication tools, and hospital information systems (HIS), supporting both clinical workflow automation and medical-dental coordination.

Differentiator

Problem solved

Functional benefit

Brands

• 電子カルテシステムWith (With): Dental electronic medical record system
• VisualMAX (ビジュアルマックス)
• 訪問歯科ナビWithYou
• PanoSCOPE
• DentalSCOPE
• RENO
• PRODIC
• Etak
• @Mcom

Products and services

• Electronic Medical Record System With (歯科電子カルテシステムWith) Core dental electronic medical record system for dental clinics with clinical documentation, insurance claim validation, and the proprietary triangle check system.
• Electronic Medical Record System With Plus (Withプラス) Enhanced dental EMR supporting phased paperless operations, electronic preservation compliance, medical DX, online qualification verification, and electronic prescriptions.
• Cloud EMR System With epoch (Withエポック) ISMS-certified cloud-based dental EMR and receipt system for clinics and visiting dental operations.
• HIS-linked EMR System With (HIS連携版) Hospital dental electronic medical record system with hospital information system (HIS) integration, supporting medical-dental chart unification.
• Platform EMR System (プラットフォームカルテシステム) Next-generation dental EMR platform managing treatment data, images, documents, and referral letters in a unified system.
• VisualMAX (ビジュアルマックス) Chairside patient communication and dental image management tool with annotation, voice input, and integrated document creation.
• PanoSCOPE (パノスコープ) AI-powered software for analyzing dental panoramic X-ray images to assess mandibular cortical width and index for osteoporosis screening.
• DentalSCOPE (デンタルスコープ) AI dental software measuring alveolar bone density from intraoral X-ray images for osteoporosis screening and dental-medical coordination.
• Visiting Dental Navi WithYou (訪問歯科ナビWithYou) Cloud-based visiting dental care support system for planning visits, recording patient conditions, and EMR integration.
• Dental Remote Image Diagnosis Support System (歯科遠隔画像診断支援システム) Remote dental imaging service sending CT and panoramic images to affiliated university hospitals for specialist review and report generation.
• MEDIA PACS (メディアパックス) Dental PACS managing medical images in DICOM format with image management and medical coordination support.
• @Mcom Medical Network (アットエムコム) High-security medical network service for online qualification verification, online claims, software updates, and remote support.
• PROGRAMα (プログラムアルファ) Appointment and schedule management system with web reservation, SMS notifications, recall management, and EMR integration.
• RENO Low-Temperature Plasma Sterilization System Low-temperature plasma sterilization system using hydrogen peroxide gas plasma for medical and dental instrument sterilization.
• Etak Dental Spray (イータックデンタルスプレー) Antibacterial spray for mouthpieces and oral appliances using patented Etak technology developed with Hiroshima University.
• MicroRecorder (マイクロレコーダー) Microscope recording and management system enabling real-time recording of dental examinations and patient sharing.
• Dr's Cam Air (ドクターズカムエアー) Wireless Full HD oral camera with autofocus for capturing intraoral images at dental chairs.
• PerioNote (ペリオノート) Periodontal examination system with voice input support, PISA/PESA indices, history management, and EMR integration.
• DC-Assist iPad-based memo recording and information sharing system for dental practices, integrating with EMR and appointment systems.
• Auto Settlement Unity (自動精算ユニティ) Automated cashless payment system integrated with EMR for QR code and credit card processing.
• PRODIC Series (プロディックシリーズ) Weak alkaline enzymatic cleaning agents, rust removers, and rust prevention sprays for medical instrument cleaning.
• Haijokin II Electrolytic Hypochlorous Acid Water Generator (ハイジョキンII) Electrolytic slightly acidic hypochlorous acid water generator for hand washing and facility hygiene management.
• Washer-Disinfectors (ウォッシャーディスインフェクター) ISO 15883-compliant washer-disinfectors for thermal disinfection and cleaning of dental and medical instruments.
• Etak in Full Protection ZERO Antibacterial surface treatment products using fixed antibacterial Etak component for facility infection control with approximately one-week effectiveness.
• Bone and Dental Health Coordination Portal (骨と歯の健康連携ポータル) Platform service supporting medical-dental coordination and regional healthcare coordination regarding osteoporosis and jaw bone necrosis.
• Publishing and Content (出版&コンテンツ) Dental and oral healthcare content and publication business including books on systemic diseases, visiting dental care, social insurance, and clinical dentistry.
• VisualMAX DH Tablet-based version of VisualMAX patient communication system enabling staff to annotate images and share with patients at point of care.
• Reception and Accounting Solutions (受付・会計ソリューション) Reception and accounting solution integrating with dental EMRs, including questionnaire readers, insurance card scanners, phone systems, and automated change machines.

Quantifiable outcome

• Reduced insurance claim rejection rates through integrated checking system
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability12 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• Hiroshima University (広島大学)coreStrategic or Co-development Partner · 3 December 1982Joint development of Etak fixed antibacterial technology with Hiroshima University Professor Hiroki Nikawa. Continued research collaboration on oral healthcare, dental-medical coordination, and AI analysis technology. Includes joint research on osteoporosis screening using dental X-ray AI analysis.
• Eisai Co., Ltd. (エーザイ株式会社)coreStrategic or Co-development PartnerCollaboration on Etak oral care product development and distribution. Eisai distributes Etak antibacterial spray products through pharmacies and medical channels.
• Sakura Seiki Co., Ltd. (サクラ精機株式会社)coreImplementation/ SI/ Consulting PartnerExclusive service and support partnership for RENO low-temperature plasma sterilization systems. Sakura Seiki provides installation, maintenance, and repair services throughout Japan.
• MEDIA Group Holdings Co., Ltd. (メディアグループホールディングス株式会社)coreOthersParent holding company established in 2023 as part of holding company structure transition. MEDIA Co., Ltd. operates as a subsidiary along with EyeTech Co., Ltd.
• EyeTech Co., Ltd. (アイテック株式会社)coreTechnology or IntegrationRelated company specializing in AI image recognition software development. Established in 2006 to develop AI technology for dental and medical imaging analysis.
• Kagawa Prefectural Dental Association (香川県�ード学生会)majorStrategic or Co-development PartnerCollaborative research project on osteoporosis screening using dental panoramic X-ray AI analysis, conducted with support from Ministry of Health, Labour and Welfare and Kagawa Prefecture since 2015.
• Nihon University School of Dental Medicine Hospital (日本大学歯学部付属歯科病院)majorTechnology or IntegrationPartner university hospital providing dental radiology specialist reading services for MEDIA's remote image diagnosis support system. Radiology department specialists provide diagnosis reports on CT and panoramic X-ray images.
• Osaka Dental University Hospital (大阪歯科大学附属病院)majorTechnology or IntegrationPartner university hospital providing dental radiology specialist reading services for MEDIA's remote image diagnosis support system. Central image examination room specialists provide diagnosis reports.
• Mitsubishi HC Business Lease Co., Ltd. (三菱HCビジネスリース株式会社)minorOthersLease financing partner for dental equipment and systems purchases.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Planet DDS: Planet DDS (Denticon) is a cloud-based dental practice management and imaging platform built for multi-location dental groups. Its focus on dental service organizations mirrors the consolidation trend in Japan's dental market that MEDIA serves, making it a relevant strategic peer.
• Curve Dental: Curve Dental is a cloud-native dental practice management software company serving small and mid-sized dental practices. It represents the cloud-first architecture that contrasts with MEDIA's predominantly on-premise With/With Plus EMR family, making it a relevant emerging competitor.
• tab32: tab32 is a cloud dental EHR and practice management platform with integrated imaging and analytics. Its cloud-first, AI-enabled approach to dental records and imaging overlaps with MEDIA's PanoSCOPE/DentalSCOPE AI offerings and cloud With epoch product.

Direct peers

• Software Service: Software Service is a Japanese health IT company providing electronic medical record systems to hospitals and clinics, including dental departments. Its focus on hospital-grade medical information systems with deep departmental integration makes it a directly comparable peer to MEDIA's HIS-linked hospital dental EMR.
• Nihon Binary: Nihon Binary is a long-established Japanese vendor of dental practice management and electronic medical record software for clinics and hospital dental departments. Its product portfolio and target customers (general dental clinics and hospitals) closely mirror MEDIA's core With/Platform EMR offerings.
• Yoshida Dental: Yoshida Dental is Japan's largest dental supply and equipment distributor, also selling dental practice management software and EHR solutions to clinics and hospitals. It is the most direct Japanese competitor to MEDIA's dental EMR and HIS-integrated hospital dental systems, serving an overlapping customer base of clinics and university hospitals.

Broad incumbents

• Carestream Dental: Carestream Dental is a global provider of dental imaging hardware, practice management software, and clinical solutions. While broader in scope than MEDIA, its dental imaging, PACS, and practice IT offerings overlap materially with MEDIA's VisualMAX, PanoSCOPE, and remote diagnosis products.
• Henry Schein One: Henry Schein One provides dental practice management software (Dentrix, Eaglesoft) and patient communication tools to dental clinics globally. It is comparable to MEDIA's EMR and patient communication (VisualMAX) product lines as a broad incumbent in dental practice IT.
• Dentsply Sirona: Dentsply Sirona is a global dental equipment and technology company offering imaging systems, CAD/CAM, and practice management solutions. Its integrated dental IT and imaging portfolio overlaps with MEDIA's combination of EMR, AI imaging, and sterilization offerings, though at a vastly larger scale.
• Patterson Companies: Patterson Companies is a major North American dental and animal health distributor offering practice management software (Eaglesoft) alongside supplies and equipment. Its combination of distribution and dental IT parallels MEDIA's hybrid direct sales + EMR/ICT model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC4RXfYsIl6mdCfl9G_T71gQ

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDIA