What Sorint.lab US does

Sorint.lab US is the North American operating entity of Sorint.lab S.p.A., an Italian-founded (1985) IT consultancy and managed services provider headquartered in Cambridge, MA. The group employs approximately 1,500 people (referred to internally as SORINTians) operating under a holacracy model branded 'Sircles', and serves more than 250 medium and large enterprises across nine-plus industries spanning banking, insurance, energy, telecom, automotive, pharma, retail, food and beverage, healthcare, and government — with particular density in Italian-headquartered accounts including Illy Caffè, Terna, Inditex, Menarini, Fastweb, TIM, Banca Widiba (Monte dei Paschi di Siena), BPER, Marelli, Ermenegildo Zegna, Santander, Allianz, ING, the Italian Ministry of Defence, University of Pavia, and Ospedale Papa Giovanni XXIII.

The firm delivers its services through three core wholly-owned subsidiaries (SORINT.sec for security services, SORINT.tek for technology services, Experim for experimental/innovation work) and sells across two interlocking revenue streams: (i) traditional professional services and 24x7 managed services (Next Generation Managed Services) covering IT consulting, infrastructure modernization, cloud migration, security operations, DevOps, disaster recovery, and custom software development; and (ii) a portfolio of proprietary software products — Orobik (FinOps with anomaly detection), Salazar (cyber resilience and RPO/RTO compliance), Ercole (database software asset management), Agola (CI/CD with containerized distributed workflows), ARPA (low-code ERP), Welisten (24x7 support), plus education/upskilling services via the Academia program. The model is quote-based and project-tailored, with the company reporting 98% customer retention and 99% SLA compliance.

Go-to-market is a sales-led, enterprise field-sales motion delivered through direct client engagement and certified partnerships with AWS, Microsoft Azure, Oracle, Red Hat, Veeam, Commvault, NetApp, and Hazelcast. Oracle and Microsoft Azure carry Center of Excellence designations, signaling dedicated vendor-aligned practices. Marketing is content-driven via corporate blogs (blog.sorint.com, Floating Point, Dock12), case studies, on-demand webinars, and broad social media presence. No public funding rounds, external investors, or M&A activity are disclosed; the firm is privately held and appears to be founder-/independently-owned.

Name

Sorint.lab US

Legal name

SORINT.lab S.p.A.

Website

https://sorintlab.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sorint.lab US is the North American arm of Italian-founded IT consultancy Sorint.lab S.p.A., delivering 24x7 managed IT services, consulting, cloud, cybersecurity, and proprietary software (FinOps, CI/CD, cyber resilience, low-code ERP) to 250+ medium and large enterprises across Europe, the US, and Africa.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• IT consulting services
• Managed IT services
• Cloud migration services
• Custom software development
• Cybersecurity services

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. IT Consulting Services: Professional consulting services including IT strategy, project management, infrastructure modernization, and digital transformation advisory.
2. Managed Services (NGMS): Next Generation Managed Services providing 24x7 IT operations, infrastructure management, and ongoing support and maintenance.
3. Custom Software Development: Full-cycle custom software development from research through deployment, including ARPA low-code ERP solutions.
4. Software Solutions (Orobik, Salazar, Ercole, Agola): Proprietary software products for FinOps, cyber resilience, database asset management, and CI/CD.
5. Education & Upskilling: Professional education and training services including Academia program for IT professionals.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Sorint.lab is an IT consultancy and managed services provider that delivers end-to-end IT services from strategy through execution for medium and large enterprises. Its offering spans IT consulting, 24x7 managed IT operations, custom software development, cloud migration and FinOps, cybersecurity (SecOps), DevOps practices, IT resiliency (including Disaster Recovery as a Service), and AI solutions, complemented by proprietary software products (Orobik, Salazar, Ercole, Agola, ARPA) and an academia upskilling program. The company serves 250+ enterprise customers across banking, automotive, telecom, retail, healthcare, energy, and public sector verticals in Europe, USA, and Africa.

Product overview

Sorint.lab offers a portfolio of branded software products and IT services. The software product portfolio includes Orobik (cloud FinOps management), Salazar (cyber resilience and compliance), Ercole (database asset management), and Agola (CI/CD system). These products are complemented by a comprehensive range of IT services including IT Operations 24x7, IT Consulting, Cloud Lab, Custom Software Development, DevOps Practices, Security Operations (SecOps), and Education & Upskilling. The offering is organized around IT domains of custom software development, cloud, third-party vendor solutions, cybersecurity, AI, data center management, daily IT operations, data, machine learning, IT recruitment, and professional education.

Differentiator

Problem solved

Functional benefit

Brands

• Orobik: FinOps strategy software solution that maximizes savings through tailored recommendations and anomaly detection for cloud cost management.
• Salazar
• Ercole
• Agola
• ARPA
• Welisten
• Sircles
• SORINT4Good
• SORINT4People
• SORINT4School

Products and services

• IT Operations 24x7 / Next Generation Managed Services (NGMS) Comprehensive managed IT services providing full management of infrastructure, applications, and IT operations with 24x7 support for medium and large enterprises, trusted by 100+ organizations across Europe, USA, and Africa.
• IT Consulting IT strategy, project management, infrastructure modernization, and digital transformation advisory services for medium and large enterprises, including security-shifted-left methodologies, modern data center transformation, and virtualization journey services.
• Cloud Lab (Cloud Journey, FinOps, Cloud Native Security) End-to-end cloud migration, FinOps financial management discipline, and cloud native security services for safeguarding containerized applications, delivered under certified partnerships with AWS, Microsoft Azure, Oracle, and Red Hat.
• Custom Software Development End-to-end custom software development covering research, project management, specifications, design, programming, testing, installation and training for application development projects of any size, complemented by Agile Practices, human-centered digital transformation, and application performance services.
• IT Operation Resiliency (IT Resiliency Lifecycle Management & DRaaS) IT Resiliency Lifecycle Management suite strengthening business continuity initiatives, paired with Disaster Recovery as a Service (DRaaS), an on-demand cloud-based recovery solution delivering at least 60% cost savings.
• SecOps (Security Operations) A framework integrating security practices, principles, and tools to ensure a more proactive and comprehensive approach toward a solid security posture, integrated with NGMS IT operations for enterprise customers.
• DevOps Practices / DevOps Engineering Advanced DevOps engineering services bringing practices, tools, and technologies that power automation throughout the development, testing, and deployment phases for enterprise software teams.
• Education & Upskilling (Academia) Academia skill-refocus program delivering professional education and training to client IT professionals to keep them ahead in the ever-evolving digital landscape.
• Green IT & Sustainability Comprehensive set of approaches, best practices, and technologies designed to enable organizations to integrate environmental sustainability with business utilization of IT.
• Orobik FinOps cloud financial management software that turns FinOps strategy into measurable action, maximizes savings through tailored recommendations and anomaly detection, and unifies spending visibility across cloud providers.
• Salazar Governance and compliance Cyber Resilience software that translates raw assets, applications and dependencies into business services, enabling unified visibility into RPO/RTO compliance across an organization.
• Ercole Proactive Database Software Asset Management solution focused on optimizing database licenses and ensuring compliance, supporting FinOps activities in multicloud environments by optimizing performance, capacity, and security levels.
• Agola CI/CD system with advanced and reproducible workflows (runs), containerized tasks, and a fully distributed, high-availability architecture for continuous integration and deployment.
• ARPA – Low Code ERP Low Code ERP solution enabling organizations to deploy process automation software in days, ranging from the simplest tasks to the most complex enterprise processes.
• Artificial Intelligence (AI Solutions) Umbrella offering combining Sorint.lab's artificial intelligence technology, products, usage, and initiatives for enterprise customers across IT operations and software development contexts.

Quantifiable outcome

• 98% customer retention rate
• +4 more outcomes

Named customers18 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• AWS (Amazon Web Services)coreTechnology or IntegrationAWS partner providing cloud migration, infrastructure management, and cloud-native solutions. SORINT.lab holds AWS partnership status and provides services including Cloud Journey, FinOps, and cloud-native security to enterprise customers.
• Microsoft & AzurecoreTechnology or IntegrationMicrosoft Azure partner delivering cloud solutions, infrastructure management, and Microsoft-specific services. Center of Excellence designation for Microsoft & Azure practice.
• OraclecoreTechnology or IntegrationOracle partner with Center of Excellence designation providing Oracle cloud solutions, database management, and enterprise applications services.
• Red HatcoreTechnology or IntegrationRed Hat certified partner delivering open-source enterprise solutions, Red Hat Enterprise Linux, OpenShift, and other Red Hat technologies.
• VeeamcoreTechnology or IntegrationVeeam partner providing backup, disaster recovery, and data management solutions as part of IT Resiliency services.
• CommvaultcoreTechnology or IntegrationCommvault partner delivering data protection, backup, and recovery solutions integrated with IT Resiliency Lifecycle Management offerings.
• NetAppcoreTechnology or IntegrationNetApp partner providing data management, storage solutions, and cloud infrastructure services.

Scale indicators9 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• AlmavivA: Italian IT services group providing consulting, custom software, cloud and managed services to enterprise and public sector, with comparable scale and Italian/European customer concentration.
• Reply S.p.A. Italian-headquartered IT consultancy and system integrator with comparable services across cloud, custom software, and managed services, plus proprietary products; similar size bracket and European enterprise customer base as SORINT.lab.
• Engineering Group (Engineering Ingegneria Informatica): Large Italian IT services and software company delivering consulting, system integration and proprietary digital platform products to enterprise and public sector clients across Europe — directly comparable in geography, customer mix and offerings.

Broad incumbents

• IBM Consulting: Broad incumbent offering hybrid cloud, AI, security and managed services anchored to Red Hat/OpenShift — overlaps directly with SORINT.lab's cloud and managed services portfolio.
• Accenture: Global IT and management consulting leader offering the same cloud, cybersecurity, custom software and managed services as SORINT.lab but at vastly greater scale and with global delivery capability — sets the competitive ceiling.
• Tata Consultancy Services (TCS): Global IT services and consulting major delivering cloud migration, managed services and custom development at scale; competes with SORINT.lab for multinational enterprise contracts.
• Capgemini: Global systems integrator and IT services firm with deep cloud, FinOps and managed services practices; competes with SORINT.lab for enterprise digital transformation and cloud migration engagements.
• Deloitte (Consulting): Big Four consultancy providing IT strategy, cloud transformation, cybersecurity and managed services to global enterprises — competes for large enterprise advisory and transformation deals that SORINT.lab also targets.

Emerging players

• GitLab: Public DevSecOps platform with a CI/CD product competing directly with SORINT.lab's Agola; relevant because SORINT.lab's ability to scale Agola commercially depends on competing against GitLab's installed base and roadmap.
• Apptio (IBM): Enterprise FinOps and cloud cost management platform — direct software competitor to SORINT.lab's Orobik and a useful proxy for the scale SORINT.lab would need to reach as a product vendor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• GitHubgithub.com/sorintlab
• YouTubeyoutube.com/@SORINTlab
• Facebookfacebook.com/Sorintlab
• LinkedInlinkedin.com/company/sorintlab
• Instagraminstagram.com/sorint.lab
• Xx.com/SorintLabUS

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sorint.lab US