What Digitec Solutions does

Digitec Solutions, Inc. is a privately held managed IT services provider founded in 1990 and headquartered in Fairfax Station, Virginia, operating as part of the Support Functions Group family of companies alongside sub-brand Tech4DC. The company delivers an integrated portfolio of services — managed IT support, co-managed IT, cybersecurity, business continuity and disaster recovery (built on the Veeam DRaaS platform), IT infrastructure including server virtualization, and web hosting and domains — packaged primarily as flat-rate monthly subscriptions to small and medium enterprises in the Washington DC Metro Area (Northern Virginia, Maryland, and DC). Underlying capabilities include 24x7x365 monitoring from a centralized operations center, image-based replication with sub-15-minute recovery targets, dissimilar-server offsite backup, email continuity, and compliance support for HIPAA, SOC, and PCI requirements.

The company markets a differentiated talent model in which 100% of support is delivered by qualified senior engineers with no juniors or interns, alongside 24x7/365 coverage included at no extra charge and a satisfaction guarantee. Its go-to-market is sales-led and primarily local: direct phone-based outreach (703-250-4430), website-driven lead capture, and word-of-mouth referrals from long-tenured clients. Pricing is not publicly disclosed but is described as flat-rate and contract-flexible. The customer base spans multi-location enterprise accounts in petroleum marketing, convenience retail, restaurants, and transportation (e.g., Petroleum Marketing Group with 800+ sites across 11 states, Quest Transport with 800+ retail/wholesale sites, Glory Days Grill with 25 locations) alongside the broader DC-Metro SME segment.

Name

Digitec Solutions

Legal name

Digitec Solutions, Inc.

Website

https://digitecsolutions.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Digitec Solutions is a privately held managed IT services provider founded in 1990, serving small and medium enterprises in the Washington DC Metro Area with flat-rate managed IT, co-managed IT, cybersecurity, disaster recovery, and web hosting services delivered by senior engineers.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Network Performance Management & Observability Services (BPAEAEAH)

Keywords

• Managed IT services
• IT infrastructure management
• Cybersecurity services
• Business continuity
• Disaster recovery services

Headquarters

HQ city

Fairfax Station

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Full-service managed IT support including 24x7x365 coverage, network monitoring, cybersecurity, and infrastructure management delivered by qualified senior engineers. Offered with flat-rate fees and no after-hours surcharges.
2. Web Hosting & Domains: Website and cloud hosting services with scalable, flat-rate pricing. Includes domain registration and professional cloud computing solutions with no initial capital investment required.
3. Co-Managed IT Services: Partnership model allowing companies to supplement internal IT teams without replacement. Provides access to IT automation tools, training, and expert support at lower cost than hiring additional staff.
4. Business Continuity & Disaster Recovery: Data backup, recovery, and disaster recovery-as-a-service using Veeam technology. Includes e-mail continuity services for uninterrupted operations.
5. Cybersecurity Services: Network security evaluation, assessment, and implementation services including threat protection, internal threat mitigation, and compliance support for HIPAA, SOC, PCI requirements.
6. IT Infrastructure Services: Network design, integration, and optimization; computer hardware and software procurement; server virtualization implementation and management from centralized operations center.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

Digitec Solutions delivers managed IT services for small and medium enterprises in the Washington DC Metro Area, including 24x7x365 network monitoring, server virtualization, cybersecurity, web hosting and domains, business continuity and disaster recovery (DRaaS), and co-managed IT support. Services are delivered by senior engineers on flat-rate subscription terms, with web hosting sold on scalable monthly plans and IT infrastructure projects handled from a centralized operations center.

Product overview

Digitec Solutions offers a portfolio of managed IT services as a single unified offering rather than a platform-plus-modules architecture. The core services include Web Hosting & Domains (cloud hosting and domain registration), Business Continuity (backup, disaster recovery, and DRaaS), Co-Managed IT Services (supplemental IT team support), Cybersecurity (network security and compliance), and IT Infrastructure (network design, hardware/software, and server virtualization). These services are delivered together as an integrated managed services package, with 24x7x365 support, qualified senior engineers, and flat-rate pricing for small and medium enterprises in the DC Metro area.

Differentiator

Problem solved

Functional benefit

Brands

• Tech4DC: One of the brands within the family of IT companies, used for completing and submitting requests online.

Products and services

• Web Hosting & Domains Scalable website and cloud hosting with flat-rate pricing, including domain registration and professional cloud computing solutions delivered with security, data protection, and 24x7x365 support for small and medium businesses.
• Business Continuity Data backup and disaster recovery services using off-site storage on dissimilar servers, including disaster recovery planning, DRaaS delivered via Veeam with image-based replication and RTPO under 15 minutes, plus email continuity services.
• Co-Managed IT Services Partnership model that supplements a customer's internal IT team with external senior engineering expertise, automation tools, and management capabilities, positioned as a lower-cost alternative to hiring additional in-house IT staff.
• Cybersecurity Network security services including threat evaluation, security health assessment, and implementation of protection from external hacks, internal threats, ransomware, and data theft, with compliance support for HIPAA, SOC, and PCI requirements.
• IT Infrastructure Network design, integration, and optimization; computer hardware and software provisioning; server virtualization implementation and management delivered from a centralized operations center with comprehensive needs analysis, installation, documentation, and ongoing management.

Quantifiable outcome

• 24-hour response time agreement with regular sub-minute response times for Glory Days Grill
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• VeeamcoreTechnology or IntegrationVeeam is trusted as the technology platform for Disaster Recovery services. Digitec Solutions leverages Veeam's Disaster Recovery-as-a-Service (DRaaS) capabilities, providing image-based replication with RTPO < 15 minutes for cloud-based disaster recovery across all applications.

Scale indicators2 records

Expansion highlights3 records

Broad incumbents

• SHI International: Large-scale IT solutions provider with managed services, infrastructure, and cybersecurity practices serving mid-market and enterprise customers — broader portfolio and national scale make it an incumbent rather than direct competitor.
• CDW: National IT solutions and managed services provider with extensive SME/mid-market reach across infrastructure, cloud, and security. Comparable end-customers but vastly larger, broader-incumbent scale.

Direct peers

• Dataprise: Rockville, MD-based managed IT services and cybersecurity provider serving mid-market customers across the Mid-Atlantic, with portfolio overlap in co-managed IT, business continuity, and managed security — comparable in target customer and geography.
• Ntiva: Mid-market managed IT services and IT support provider headquartered in the DC Metro area, offering co-managed IT, cybersecurity, and cloud services to SMEs — directly comparable in geography and service mix to Digitec.
• Logically: Managed IT services and security provider (formerly Ntiva sister entity / acquired brands) delivering co-managed IT, cloud, business continuity, and managed security to mid-market customers across multiple US regions — directly comparable service portfolio.
• Coretelligent: Managed IT services, cloud, and cybersecurity provider for mid-market and SMB clients, with a heavy emphasis on co-managed IT and compliance-driven industries — comparable in customer segment and service mix to Digitec.
• Computer Solutions Inc: Regional managed IT services provider for SMB clients, offering co-managed IT, security, and infrastructure support at a similar scale and vertical breadth to Digitec.
• Iron Bow Technologies: Herndon, VA-headquartered IT services and managed solutions provider with deep DC-area federal/commercial footprint. Comparable on managed IT, infrastructure integration, and cybersecurity offerings, though larger and more federal-leaning.
• MicroAge: Tempe, AZ-based managed IT services and infrastructure provider for SMB and mid-market customers, offering cloud hosting, business continuity, and managed IT contracts — similar scale, recurring-revenue MSP model, though geographically separate.

Others

• Veeam Software: Digitec's strategic DRaaS technology partner rather than a competitor, but Veeam's broader backup/DR managed service capabilities and partner ecosystem shape the delivery model and competitive landscape Digitec competes within.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/digitec-solutions-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digitec Solutions