Tallangatta Health Service

Name

Tallangatta Health Service

Legal name

Tallangatta Health Service

Website

https://tallangattahealthservice.com.au

Company type

Private

Founded year

1914

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Rural Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (621610)

SIC

Services-Hospitals (8060), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Rural health services
• Residential aged care
• Primary medical care
• Home community care
• Allied health services

Headquarters

HQ city

Tallangatta

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Victorian Government Health Funding: Tallangatta Health Service is funded by the Department of Health (Victoria) to provide public health services under the Health Services Act 1988 (VIC). This constitutes the primary operational funding.
2. Commonwealth Aged Care Funding: The organization receives aged care funding from the Department of Health and Aged Care (Commonwealth) for residential aged care services at Bolga Court and Lakeview Nursing Home.
3. Residential Aged Care Fees: Residents in Bolga Court and Lakeview Nursing Home pay daily fees in accordance with Commonwealth aged care legislation. Financial requirements are discussed with the facility Finance Manager.
4. Donations: Community donations are accepted to fund specialised equipment or projects aimed at improving patient/resident care. Donations of $2 and over are tax deductible.
5. Medical Centre Bulk Billing: The Tallangatta Medical Centre is a bulk billing clinic for all patients with a current Medicare card for all eligible consults and item numbers. Certain dressings or non-Medicare visits may incur a fee. Telephone prescription requests incur a fee as the service is not covered by Medicare.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

Tallangatta Health Service is a public rural health service that delivers acute hospital care, primary medical care through its Medical Centre, residential aged care at Bolga Court and Lakeview Nursing Home, allied health services, home and community care, and population-health promotion programs to residents of Towong Shire in North East Victoria. Operating under the Health Services Act 1988 (VIC) since 1914, it is funded by the Victorian and Commonwealth health departments to provide an integrated, place-based care model for a small rural catchment.

Product overview

Tallangatta Health Service is a small rural public health service operating under the Health Services Act 1988 (VIC), providing a comprehensive portfolio of health services to the Towong Shire community. The organization operates a platform of integrated services organized around residential aged care (Bolga Court and Lakeview Nursing Home), primary care (Tallangatta Medical Centre), acute and urgent care, allied health, and home and community care programs. Supporting services include health promotion, First Nations health, telehealth/virtual care, a graduate nurse program, and consumer engagement advisory groups. The service model emphasizes person-centred care through its 'Together We Care' culture, with strategic direction focused on empowering people for health across all service lines.

Differentiator

Problem solved

Functional benefit

Products and services

• Tallangatta Medical Centre Primary medical (GP) service providing day-to-day consultations, chronic disease management, preventive care, and referrals for residents of Tallangatta and surrounding Towong Shire communities, with appointments bookable online via HotDoc.
• Urgent Care Walk-in service for patients with non-life-threatening urgent illness or injury who cannot wait for a scheduled GP appointment, providing assessment, stabilisation, and onward referral or transfer as required.
• Acute Services Short-stay inpatient hospital care for medical, post-surgical, and palliative care needs that can be safely managed in a small rural setting, with transfer arrangements to larger regional hospitals when higher-acuity care is required.
• Bolga Court Residential aged care home providing 24-hour nursing and personal care, accommodation, and lifestyle programs for older people assessed through My Aged Care who require ongoing support.
• Lakeview Nursing Home Additional residential aged care home providing 24-hour nursing, dementia care, and personal care services for older people from the Towong Shire catchment who need permanent or respite placement.
• Allied Health Discipline-based therapies including physiotherapy, dietetics, podiatry, occupational therapy, and community health nursing delivered to inpatients, aged care residents, and community-dwelling clients.
• Home and Community Care Government-funded in-home and community services such as personal care, domestic assistance, and community nursing that help older people and people with disability remain living safely at home.
• Health Promotion Population-health activities such as health education, screening, immunisation, and chronic disease prevention programs aimed at improving community health outcomes across the catchment.

Quantifiable outcome

• Community fundraising and donations of $700,000 contributed toward $3,500,000 hospital redevelopment
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Towong AlliancecoreStrategic or Co-development PartnerTowong Alliance is a group comprised of health services and local Council within Towong Shire, providing a structured partnership for coordinating community health and local government initiatives across the region.
• Victorian Virtual Emergency Department (VVED)coreTechnology or IntegrationTelehealth support for the Urgent Care Room is provided by the Victorian Virtual Emergency Department (VVED), where a doctor can consult over a computer screen to the Urgent Care room patient.
• Mungabareena Aboriginal CorporationcoreStrategic or Co-development PartnerMungabareena Aboriginal Corporation provides a range of services to meet the health and wellbeing needs of the Aboriginal and Torres Strait Islander community. They operate at 53 Ryley Street Wangaratta and 8 High St Wodonga.
• Albury Wodonga Aboriginal Health Service (AWAHS)coreStrategic or Co-development PartnerA non-profit organisation developed to cater for the primary health care needs of Aboriginal and Torres Strait Islander people and their families, promoting longer, healthier living. Located at 12 Stanley St, Wodonga and 86-90 Rowan St, Wangaratta.
• Victorian Aboriginal Child and Community Agency (VACCA)minorStrategic or Co-development PartnerVACCA provides child and community services for Aboriginal children and families. THS provides contact information for VACCA's Wodonga and Wangaratta offices as a resource for First Nations clients.
• Albury Wodonga HealthcoreStrategic or Co-development PartnerRegional health partner for higher-level acute care referrals from THS Urgent Care. THS Transitional Care Program operates in collaboration with Albury Wodonga Health. Located at 53-81 Vermont St, Wodonga VIC 3690, with Emergency Department open 24 hours.
• Postgraduate Medical Council of Victoria (PMCV)minorStrategic or Co-development PartnerTHS participates in the PMCV Allocation & Placement Service for graduate nurse recruitment. Graduate nurses apply through both PMCV and directly to THS. PMCV requires video interview in conjunction with direct application, CV, cover letter and referee reports.
• Smart SalaryminorOthersSalary packaging provider for THS employees, enabling full time and part time staff to receive more of their income tax-free through options including superannuation, cars, relocation expenses and laptops.
• 13YarnminorStrategic or Co-development PartnerAboriginal and Torres Strait Islander crisis support line available 24 hours a day, 7 days a week, funded by the Australian Government with support from Lifeline and developed in collaboration with Gayaa Dhuwi (Proud Spirit) Australia.
• Victorian Clinical Placement NetworkminorStrategic or Co-development PartnerTHS is a member of the Victorian Clinical Placement Network and responds to directions from this network for coordinating student clinical placements.
• Regional Disability Advocacy Service (RDAS)minorStrategic or Co-development PartnerRDAS provides support and assistance to consumers wishing to provide feedback on services received from THS. Contact: 02 6056 2420, Wodonga office.
• Older Persons Advocacy Network (OPAN)minorStrategic or Co-development PartnerOPAN's free services support older people and their representatives to address issues related to Commonwealth funded aged care services. Available via 1800 700 600.
• Mungabareena Aboriginal CorporationcoreStrategic or Co-development PartnerReferenced across multiple pages as a key First Nations health partner, providing services to Aboriginal and Torres Strait Islander community members who are clients of THS.
• Lifeline Albury WodongaminorStrategic or Co-development PartnerSteven Hams, a THS Board Director, serves as Chair of Lifeline Albury Wodonga, indicating a community connection.

Scale indicators9 records

Recent moves10 records

Expansion highlights4 records

Regional players

• Northeast Health Wangaratta: Larger sub-regional hospital serving the broader north-east Victorian catchment. Functions as a referral destination for Tallangatta Health Service; the prior employer of THS board director Matthew Fagence. Comparable regional footprint but operates at considerably greater scale.
• Albury Wodonga Health: Border-region sub-regional health service operating acute hospital services in Albury and Wodonga, with the 24/7 Emergency Department serving as the nearest higher-acuity referral for Tallangatta Health Service urgent care patients. Operates the joint Transitional Care Programme with THS.

Broad incumbents

• Gateway Health: Community health service operating across the Wodonga and Wangaratta regions of north-east Victoria with a focus on primary care, mental health, and community programs. Previous employer of THS CEO Vicki Pitcher as General Manager; operates in overlapping catchment with a broader community-health focus.

Direct peers

• Corryong Health: Small rural public health service in the Victorian high country providing acute, residential aged care, community health, and home care across the Upper Murray. Directly comparable to Tallangatta Health Service in size, integrated service model, and rural Victorian context — and notably the previous employer of THS's current CEO.
• Beechworth Health: Small rural health service in north-east Victoria providing acute, residential aged care, primary care, and community health. Has previously transferred high-care beds to Tallangatta's Lakeview Nursing Home, indicating operational overlap and similar capability profile.
• Yarrawonga Health: Small rural health service in northern Victoria providing acute care, residential aged care, and community services. Operates a comparable integrated rural health service model on the Victorian border region and competes for similar patient cohorts.
• Alpine Health: Multi-site small rural health service operating across Bright, Mt Beauty, and Myrtleford in north-east Victoria, providing acute care, residential aged care, and community services. Highly comparable in scale, geographic context, and integrated rural health service delivery model.
• Westmont Aged Care Services: Aged care services provider based in Baranduda (Wodonga) operating retirement living, residential aged care, and community programs. Overlaps with THS on the residential aged care component of the offering and is the current employer of THS board director and CFO Matthew Fagence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tallangattahealthservice
• LinkedInlinkedin.com/company/tallangatta-health-service
• Instagraminstagram.com/tallangattahealthservice

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Tallangatta Health Service