pcom

What pcom does

pcom – Internet Dienste e.K. is a German sole-proprietorship Internet Service Provider founded and owned by Bernd Probst, headquartered at Gündenhausen 33 in Schopfheim, Baden-Württemberg. The company provides a full-service portfolio of internet and IT services — web hosting (Webspace, VM-Hosting, dedicated servers), Microsoft Exchange-based email and groupware, domain registration, SSL certificates, managed IT security (firewall, VPN/SSL-VPN, spam and virus protection via Juniper, McAfee, and Trend Micro), web design and CMS implementation (TYPO3, WordPress), and a specialized paedML school network solution. All servers are operated in-house at the Schopfheim facility, which the company uses as a GDPR-compliant, EU data-residency positioning point.

The customer base is concentrated in a tight tri-border region of southern Germany and northwestern Switzerland — specifically Lörrach, Basel, Freiburg, and Waldshut-Tiengen — with particular penetration into the public education sector (30+ paedML deployments) and regional SMBs. pcom monetizes through a mix of recurring monthly/semi-annual subscriptions for hosting and email, project-based pricing for web design, and managed-service contracts for security infrastructure. Pricing for entry-level hosting starts at approximately €11.90/month incl. VAT. Distribution is sales-led and relationship-driven, supported by an IHK Hochrhein industry chamber membership and the company's own website (www.pcom.de), with no evidence of paid acquisition, channel partnerships, or external investment. Headcount is stated at 1–10 employees, consistent with a micro-ISP operating model.

The business shows stable operating characteristics: 25+ years of continuous operation, multi-vendor security integration, and incremental product development (most recently Cloudlook for shared workgroup communications in 2024). The absence of disclosed revenue, headcount growth signals, M&A activity, or external funding, combined with the sole-proprietorship structure, indicates a small, owner-operated regional services business rather than a venture-backed growth company.

Name

pcom

Legal name

pcom – Internet Dienste e.K.

Website

https://pcom.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

pcom – Internet Dienste e.K. is a sole-proprietorship Internet Service Provider based in Schopfheim, Germany, offering web hosting, Exchange email, managed IT security, web design, and paedML school network services to SMBs and schools in the Lörrach, Basel, Freiburg, and Waldshut-Tiengen tri-border region.

Ownership category

akta.pro rank

Headquarters

HQ city

Schopfheim

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Hosting Services: Monthly subscription fees for web hosting (webspace, VM hosting, dedicated servers), email hosting, and Exchange hosting services. Base fees paid monthly in advance with usage-based components.
2. Web Design Services: Custom web design, CMS implementation, online shops, and web programming services. Project-based pricing with individualized offers.
3. IT Security Services: Firewall, VPN, antivirus, spam protection, and SSL certificate services. Includes planning, procurement, installation, monitoring, and configuration services.
4. Domain Registration: Domain registration and management services across global TLDs. Full-service including registration, transfer, and technical operation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

pcom is a full-service German Internet Service Provider that delivers internet access, site networking, web hosting (webspace, VM hosting, dedicated servers), email and Exchange hosting, domain registration, SSL certificates, and IT security services (firewall, VPN, antivirus, spam protection), together with custom web design, CMS, and online shop development. All servers are operated in-house at the company's Schopfheim data center, ensuring data remains within Germany/EU.

Product overview

pcom is a German Internet Service Provider offering a comprehensive portfolio of web hosting and IT services from its location in Schopfheim. The core offering consists of web hosting infrastructure (Webspace, VM-Hosting, Dedicated Server) combined with email solutions (Exchange Hosting, Cloudlook, E-Mailmanagement). Security services include Firewall, VPN/SSL-VPN, Spam/Virus protection using partners like Trend Micro, Kaspersky, and F-Secure. Web design and CMS services (TYPO3, WordPress) complement the hosting offerings. All servers are hosted in pcom's own facilities in Germany, ensuring GDPR compliance and data sovereignty for customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Webspace (Web Hosting) Web hosting service for SMB customers offering optional scripting languages (ASP, ASP.net, PHP, Perl, Python, Ruby) and SQL databases (MySQL, Microsoft SQL, PostgreSQL), with daily backups and access statistics.
• VM-Hosting Virtual machine hosting on pcom's virtualization platform with individually configurable CPU, memory, and storage for mail servers, groupware servers, websites, or specialized applications.
• Dedicated Server Physical server hosting with high-speed internet connectivity for exclusive customer use, with options to self-manage, rent, or co-locate customer hardware in pcom's network with provided IP addresses.
• Exchange Hosting Microsoft Exchange-based email and groupware hosted on pcom's own servers within the EU, providing secure access to email, calendars, and contacts via Outlook, smartphones, and web access, with GDPR-compliant data storage in Germany.
• Cloudlook Modern office communication platform that enables shared use of mailboxes, calendars, and addresses within workgroups, with individual assignment of access rights by users or administrators.
• E-Mailmanagement Hosted email management service combining multi-level spam filtering and antivirus scanning with web-based administration for per-recipient spam policies and DKIM outbound signing.
• E-Mail Sicherheit (Email Security) Enhanced email security service that quarantines, redirects, or adds warning notices to emails with potentially dangerous attachments (.doc, .docm, .xls, .xlsm) to protect against ransomware such as Locky.
• Spamschutz (Spam Protection) Multi-level spam filtering integrated into pcom's email management, using multiple detection techniques to filter unwanted emails before they reach the network.
• Virenschutz (Virus Protection) Antivirus protection service using Trend Micro, Kaspersky, and F-Secure engines to scan email traffic, web access, PCs, and servers, including heuristic methods for unknown virus detection.
• VPN / SSL-VPN Virtual private network services for site-to-site connectivity (IPSec VPN) and browser-based remote access without client software installation (SSL-VPN).
• Firewall Firewall and VPN solutions using Juniper SSG/SRX and McAfee Firewall Enterprise (Sidewinder) devices, with UTM features, application-layer scanning, intrusion prevention, and VPN gateway capabilities.
• SSL-Zertifikate (SSL Certificates) SSL certificate services including Standard SSL, Extended Validation (EV) certificates with green address bar, Wildcard certificates for unlimited subdomains, and Multi-domain/Unified Communications certificates.
• Domains Domain registration and management service for TLDs including .de, .ch, .at, .fr, .com, .net, .org, .eu, and international domains, with DNS management via redundant pcom nameservers.
• Webdesign Web design and development services including planning, conception, programming, maintenance, hosting, and redesign for SMBs, with a focus on consistent layouts, user-friendly navigation, and search engine optimization.
• Online-Shops E-commerce solutions for SMBs including shop system selection, web programming, payment integration, security implementation, legal compliance, and search engine promotion.
• paedML für Schulen Installation and support services for the paedML educational computer network solution under Windows and Linux, with over 30 installations at elementary and secondary schools in the Lörrach and Waldshut districts.

Quantifiable outcome

• 30+ school installations completed
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability1 record

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• IHK HochrheinminorOtherspcom is a member of the IHK (Industry and Commerce Chamber) Hochrhein, located at E.-Fr.-Gottschalkweg 1, 79650 Schopfheim.
• Juniper NetworkscoreTechnology or IntegrationTechnology partner for firewall and VPN solutions including SSG firewalls, SRX service gateways, and Secure Access SSL-VPN appliances.
• McAfee (formerly Secure Computing)coreTechnology or IntegrationTechnology partner for McAfee Firewall Enterprise (formerly Sidewinder) with application-level firewall scanning and SecureOS.
• Trend MicrocoreTechnology or IntegrationLong-standing partner for antivirus solutions for email traffic, web access (Interscan Viruswall), and PC/server security (Worry Free Business Security).
• HISCOX Insurance Company LimitedminorOthersProfessional and operational liability insurance provider for pcom, with coverage scope in Germany.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Regional players

• Hostpoint: Hostpoint is a Swiss web hosting, domain, email, and website provider focused on small businesses and consumers. It competes with pcom's hosting, domain, and email services but has a primarily Swiss geographic base.
• Artfiles New Media: Artfiles New Media is a German provider of web hosting, domains, dedicated servers, and managed infrastructure. Its product mix and service-provider model closely resemble pcom's, although Artfiles is based in a different German region and operates at a larger scale.
• cyon: cyon is a Swiss hosting provider offering web hosting, managed servers, email, domains, and related services to SMEs and developers. It is highly comparable to pcom's hosting portfolio and SMB focus, while primarily serving the Swiss market.

Broad incumbents

• STRATO: STRATO offers German and European customers web hosting, cloud servers, domains, email, websites, and related online services. It is a broad incumbent substitute for pcom's hosting, domain, and web-design offering.
• IONOS: IONOS is a large European provider of web hosting, cloud infrastructure, domains, email, websites, and online-selling tools for SMEs. It overlaps heavily with pcom's product portfolio and customer needs but serves a much broader market.
• Microsoft 365: Microsoft 365 is a broad incumbent cloud productivity suite providing hosted email, calendars, contacts, collaboration, and business applications. It directly substitutes for pcom's Exchange Hosting and Cloudlook offerings and competes for the same SME relationships.

Direct peers

• domainFACTORY: domainFACTORY is a German hosting provider serving small and medium-sized businesses with web hosting, managed servers, cloud services, domains, and email. Its hosting-led subscription model and German SMB customer base closely resemble pcom's core business.
• Mittwald: Mittwald provides managed hosting, cloud, agency, and application services to SMEs, freelancers, and digital agencies in Germany. Its managed-service orientation, hosting infrastructure, and customer profile make it a close operating and go-to-market analogue.
• dogado: dogado is a German managed hosting and cloud provider offering server, domain, email, and related services, particularly to SMEs. It is directly comparable to pcom's combination of recurring hosting, managed infrastructure, and regional business customers.
• Hetzner: Hetzner is a hosting infrastructure provider offering shared hosting, cloud servers, dedicated servers, colocation, and related services. It competes with pcom at the hosting and server layer, although it operates at substantially greater scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about pcom