Shiawassee Health & Wellness

What Shiawassee Health & Wellness does

Shiawassee Health & Wellness (SHW) is a community mental health agency headquartered at 1555 Industrial Drive in Owosso, Michigan, designated as the safety net behavioral health provider for Shiawassee County. Founded in 1979 and operating with 101-250 employees, the agency is a member of the Mid-State Health Network (MSHN), a regional consortium of community mental health and substance use disorder providers under Michigan's Prepaid Inpatient Health Plan (PIHP) structure. Its revenue base is derived from Medicaid, state behavioral health funding, and county appropriations, with no publicly disclosed commercial pricing.

SHW delivers a broad portfolio of services across two primary populations: adults with mental illness, intellectual/developmental disabilities, and substance use disorders; and children/families requiring mental health support, autism services, and early intervention. The service mix includes 24/7 crisis intervention, Dialectical Behavior Therapy, peer-support (adult and youth), Employment & Skill Building, the Behavioral Health Home care coordination program, the Autism and Behavioral Resource Center, Infant Mental Health, and the Veterans Navigator program. Distribution is multi-channel: a walk-in Access Center, phone-based intake, telehealth appointments, and the CEHR patient portal (MyCEHR). The Self-Direction/Choice Voucher program allows Medicaid beneficiaries to control personal service budgets and select contracted providers.

The leadership team is led by CEO Ryan Painter, with CFO Inna Mason, Chief Clinical Officer Crystal Cranmer, Director of Administration Chantal Barnett, Director of Strategic Services Vickey Hoffman, HR Director Sibylle Thornton, and Director of Information Services and Technology Rebecca Marshall. Operational partnerships include Quest Diagnostics (on-site lab services), J&M Education LLC (clinical staff training), Great Lakes Community Action Partnership, and multiple community mental health providers under MSHN. Technology is limited to standard healthcare IT (CEHR portal, telehealth) with no disclosed AI/ML, proprietary software development, or data analytics initiatives. The agency's competitive position is anchored in its regulated single-county monopoly and MSHN membership rather than technology differentiation.

Name

Shiawassee Health & Wellness

Legal name

Shiawassee Health & Wellness

Website

https://shiabewell.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Owosso

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Distribution channels4 records

Marketing channels5 records

Core offering

Shiawassee Health & Wellness operates as a community mental health agency delivering outpatient behavioral health, substance use disorder, autism, intellectual/developmental disability, and 24/7 crisis intervention services to adults, children, families, and veterans in Shiawassee County, Michigan. Services are accessed through a no-referral Access Center and delivered via face-to-face visits, telehealth appointments, the MyCEHR patient portal, and specialized programs including Dialectical Behavior Therapy, the Behavioral Health Home, and Self-Direction/Choice Voucher. The organization functions as the designated community mental health authority for Shiawassee County under the Mid-State Health Network.

Product overview

Shiawassee Health & Wellness (SHW) operates as a community mental health agency providing comprehensive behavioral health and substance use disorder services. The organization offers a unified portfolio of services including mental health counseling, crisis intervention, autism services, child and family programs, peer support, occupational therapy, and substance use disorder treatment. Services are delivered through its Access Center with both face-to-face and telehealth options, and include specialized programs such as the Behavioral Health Home, Dialectical Behavior Therapy, and Self-Direction programs. The organization serves as a safety net provider in Shiawassee County as part of the Mid-State Health Network.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Services Comprehensive mental health assessment, counseling, and treatment services for adults and children experiencing behavioral health challenges, delivered via face-to-face and telehealth appointments.
• 24/7 Crisis Intervention Round-the-clock crisis intervention and support available via phone at (989) 723-6791 or toll-free at (800) 622-4514 for individuals experiencing mental health emergencies.
• Autism and Behavioral Resource Center Early diagnosis and treatment services for autism spectrum disorders, providing behavioral interventions and family support for children and families in Shiawassee County.
• Child-Family Services Programs including Infant Mental Health, Youth Peer Support Services, and Youth Intervention Services for children from birth through adolescence and their families.
• Dialectical Behavior Therapy (DBT) Evidence-based psychotherapy program helping individuals develop skills in mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness.
• Peer-Support Services Support services provided by trained peer specialists who have lived experience with mental health or substance use challenges, delivered to adults.
• Youth Peer Support Services Peer support programs designed specifically for youth facing mental health or substance use challenges.
• Employment & Skill Building (ESB) Vocational rehabilitation and skills training program to help individuals develop employment readiness and workplace skills.
• Intellectual & Developmental Disabilities Services Specialized support and services for individuals with intellectual and developmental disabilities and their families.
• Behavioral Health Home Coordinated care program integrating physical health, mental health, and substance use services for comprehensive wellness.
• Substance Use Disorder Services Treatment and support services for individuals struggling with substance use disorders, including Narcan kit distribution.
• New Directions Drop-In Center Drop-in center providing a safe, supportive environment for individuals to access resources, peer social connection, and crisis alternatives.
• Occupational Therapy Therapeutic services helping individuals develop, recover, or maintain daily living and work skills.
• Self-Direction / Choice Voucher Program allowing individuals receiving services to control their resources and make choices about their own care using a fixed Medicaid budget.
• Person Centered Planning Individualized planning approach empowering individuals to direct their own service planning and goals.
• Veterans Navigator Dedicated navigator providing behavioral health and substance use disorder services to veterans and military families with cultural sensitivity.
• Patient Portal (CEHR) Secure electronic health records portal (MyCEHR) allowing patients to access their health information, manage care, and communicate with providers.
• Access Center Intake Services Walk-in and phone-based first point of contact for individuals wanting to receive services, offering same-day, no-referral-required intake Monday through Friday from 8:00 a.m. to 5:00 p.m.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Mid-State Health Network (MSHN)coreStrategic or Co-development PartnerShiawassee Health & Wellness is a member of the Mid-State Health Network (MSHN), a family of community mental health and substance use disorder providers joined together to provide access to quality care. MSHN provides oversight, coordination, and regional management of behavioral health services across multiple counties in Michigan.
• Mid-State Health Network Provider NetworkminorChannel Partner/ Reseller/ DistributorPart of the MSHN Provider Directory and Local Provider Choice Listings, allowing individuals served to access a network of contracted providers for various behavioral health services.
• Great Lakes Community Action PartnershipminorChannel Partner/ Reseller/ DistributorCommunity partner providing additional resources and services to individuals served by Shiawassee Health & Wellness.
• Community Partners (CMHA, CSMI, DS Heavenly, Gateway, ResCare)minorChannel Partner/ Reseller/ DistributorMultiple community partner organizations including Community Mental Health Authority (CMHA), contracted service providers, and community organizations that work collaboratively to serve individuals in Shiawassee County.

Recent moves6 records

Expansion highlights6 records

Direct peers

• Network180 (Kent County Community Mental Health): Michigan CMH agency delivering outpatient behavioral health, crisis, and IDD services as a designated safety-net provider. Highly comparable operating model, scale, and funding structure.
• Genesee Health System: Michigan CMH provider in Flint/Genesee County offering the same continuum of mental health, SUD, IDD, and primary care integration services under the MSHN umbrella. Strong comparable on service model and Medicaid-funded delivery.
• Lifeways Community Mental Health: Michigan CMH serving Lenawee and Jackson counties with comparable mental health, SUD, and IDD services under the MSHN PIHP structure. Strong operational and demographic peer.
• Tuscola Behavioral Health Systems: Rural Michigan CMH agency within MSHN providing behavioral health and IDD services to a small county population—most directly comparable to SHW on geographic and demographic profile.
• AuSable Valley Community Mental Health Authority: Rural northern Michigan CMH within MSHN offering the same community mental health, crisis, and developmental disability services as SHW. Comparable operating scale and funding model.
• Saginaw County Community Mental Health Authority: Adjacent Michigan CMH agency serving Saginaw County through MSHN with matching mental health, SUD, and developmental disability programs. Comparable geography, scale, and population served.
• Barry County Community Mental Health Authority: Small Michigan CMH in the MSHN network providing outpatient mental health and developmental disability services in a rural county. Closely mirrors SHW's scale and operating model.
• Community Mental Health Authority of Clinton, Eaton, Ingham Counties (CEI): Neighboring Michigan CMH agency within the MSHN network providing outpatient mental health, SUD, IDD, and crisis services to a multi-county region. Most directly comparable peer given shared governance, funding model, and service portfolio.
• CMH of Central Michigan: Mid-Michigan CMH agency under MSHN providing mental health, SUD, and IDD services across multiple rural counties. Similar service mix and patient population to SHW.

Broad incumbents

• Acadia Healthcare: National publicly traded behavioral health provider with both outpatient and residential services. Broad incumbent operating in the same behavioral health category as SHW, though focused on acute/residential care and commercial markets rather than county-level Medicaid safety-net work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/shiawassee-county-mental-hlth

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shiawassee Health & Wellness