What Tuscola Behavioral Health Systems does

Tuscola Behavioral Health Systems (TBHS) is a governmental Michigan Community Mental Health Authority established in 1974 under Michigan Mental Health Code section 330.1222, providing comprehensive behavioral health services to residents of Tuscola County. The organization operates as the designated public behavioral health authority for the county under contract with the Michigan Department of Health and Human Services (MDHHS) and Tuscola County, delivering mental health, developmental disability, and co-occurring substance use disorder services across the lifespan. Service delivery follows a 'No Wrong Door' policy through a centralized 24/7 Access Center, with clinical services provided at the Personal Independence Center in Caro and community/home-based settings throughout the county.

TBHS operates an integrated portfolio of clinical programs including Assertive Community Treatment (ACT), psychiatric services, outpatient therapy, supported employment, targeted case management, autism benefit programming, crisis services, OBRA screenings, and trauma-informed services. The organization also runs the Integrated Wellness Clinic in collaboration with McLaren Caro for co-located primary care, and the Tuscola Peer Center offering peer-led recovery support. Its technology stack is conventional for a community mental health provider: electronic health records via the mycehr.com patient portal, Relias Learning for staff credentialing, telehealth capabilities, and certified language interpretation services. There is no proprietary technology platform or AI/ML capability disclosed.

TBHS is funded primarily through government contracts with MDHHS and Tuscola County, supplemented by Medicare/Medicaid/CHIP payments and a sliding-scale ability-to-pay structure based on the federal poverty scale. As a member of the Mid-State Health Network (MSHN) Pre-Paid Inpatient Health Plan, TBHS participates in a 21-county Medicaid managed care region while retaining local service management. The organization employs 51-100 staff, holds CARF International accreditation, and is governed by a board composed of at least one-third primary consumers and family members per Michigan Mental Health Code requirements.

Name

Tuscola Behavioral Health Systems

Legal name

Tuscola Behavioral Health Systems

Website

https://tbhsonline.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Short description

Tuscola Behavioral Health Systems is a governmental Michigan Community Mental Health Authority providing mental health, developmental disability, and substance use disorder services to Tuscola County residents under contract with MDHHS, operating since 1974 with CARF accreditation and 51-100 employees.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Integrated Primary Care in Behavioral Health Settings (HLAFAGAM)

Keywords

• Community mental health services
• Behavioral health treatment
• Developmental disability services
• Substance use disorder treatment
• Crisis intervention services

Headquarters

HQ city

Caro

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Contract Revenue: TBHS is under contract with and funded in part by the Michigan Department of Health and Human Services as well as Tuscola County. This constitutes the primary funding source for public mental health services.
2. Medicare and Medicaid Payments: TBHS accepts Medicare and Medicaid (including CHIP) for covered behavioral health services. Third-party insurance payments for behavioral health services may cover part or all of costs.
3. Ability to Pay / Sliding Scale: Financial liability for services is based on ability to pay, determined by income and family size using the federal poverty scale. TBHS serves all individuals regardless of their ability to pay, with maximum liability not exceeding the rate schedule or ability to pay, whichever is less.
4. Donations: Monetary donations are handled through the Tuscola County Community Foundation. Contributions are eligible for federal tax deductions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Tuscola Behavioral Health Systems is a governmental Michigan Community Mental Health Authority that provides comprehensive behavioral health services to Tuscola County residents, including mental health treatment, developmental disability services, and substance use disorder care. Services are delivered through clinical programs such as Assertive Community Treatment, Psychiatric Services, Outpatient Services, Crisis Services, the Integrated Wellness Clinic, and the Autism Benefit Program, organized under a 'No Wrong Door' access policy via a 24/7 centralized Access Center.

Product overview

Tuscola Behavioral Health Systems (TBHS) operates as a governmental Michigan Community Mental Health Authority providing a comprehensive, multi-service behavioral health portfolio for Tuscola County residents. The offering is a unified set of clinical programs rather than a software product or platform; services span mental illness, developmental disability, and co-occurring substance use disorder care across the lifespan. The core Behavioral Health Services are supported by specialized programs including the Assertive Community Treatment (ACT) Program, Integrated Wellness Clinic, Outpatient Services, and Psychiatric Services. Children's and family-specific offerings include the Autism Benefit Program, Children's Services, Youth Peer Support, and Parent Support Partners. Community integration programs include the Tuscola Peer Center, Peer 360 Recovery Alliance, the Community Bound Volunteer Program, and Mental Health First Aid Training. TBHS also operates dedicated Crisis Services (24/7), Targeted Case Management, Supports Coordination, Skill Building Assistance, Supported Employment (New Directions), and Trauma Informed Services. All programs are delivered through a 'No Wrong Door' policy and are coordinated under the Mid-State Health Network (MSHN) PIHP.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Services (Core) Comprehensive mental health, developmental disability, and co-occurring substance use disorder treatment services for adults, children, and families in Tuscola County, delivered through a 'No Wrong Door' policy ensuring seamless access regardless of entry point.
• Assertive Community Treatment (ACT) Program Team-based, community-oriented program providing integrated services for adults with severe and persistent mental illness, including Integrated Dual Diagnosis Treatment (IDDT) for co-occurring disorders and Dialectical Behavioral Therapy (DBT) for emotional regulation disorders. ACT services are available 24/7 with the majority of services delivered in the individual's home.
• Autism Benefit Program Medicaid and MI Child Autism Benefit providing intensive programming for children 18 months through 21 years of age diagnosed with Autism Spectrum Disorder (ASD) who are Tuscola County residents enrolled in Medicaid or MIChild.
• Children's Services Services provided to children and families within the home and community, including case management, child and family therapy, skill building, crisis intervention, group therapy, parenting education, psychiatric services, and respite services.
• Crisis Services Emergency mental health services available 24 hours a day, 7 days a week, 365 days a year, accessible by calling 800-462-6814 or 911.
• Integrated Wellness Clinic Clinic where individuals receiving mental health services at TBHS can also receive primary health care in the same setting, in collaboration with McLaren Caro & Caro Health Plaza. Includes a Certified Peer Wellness Coach. Medical appointments available Wednesdays and Thursdays 9:00 a.m. to 3:00 p.m.
• Outpatient Services Individual, family, and group behavioral health therapy services for people of all ages, addressing trauma, emotional, and behavioral concerns with flexible scheduling including evening appointments.
• Psychiatric Services Comprehensive face-to-face psychiatric evaluations for adults with severe and persistent mental illness and children with severe emotional disturbances, along with ongoing medication reviews and monitoring.
• Supported Employment (New Directions Program) Supported and integrated employment services providing initial and ongoing support and training to help adults eligible for mental health services find and maintain paid community employment.
• Targeted Case Management Collaborative process of assessment, planning, facilitation, and advocacy for options and services to meet a person's recovery needs, linking individuals to needed services and monitoring outcomes.
• Supports Coordination Staff assistance in writing individual plans of service, ensuring delivery of services, connecting individuals to community resources for employment, community living, education, public benefits, and recreation.
• Skill Building Assistance Training and support services to help developmentally disabled individuals actively participate at school, work, volunteer opportunities, community settings, or learn social skills, provided at the PIC building and volunteer sites.
• OBRA Services Pre-screenings for individuals seeking admission to Medicaid Certified Nursing Homes to ensure appropriate care for mental health and developmental/intellectual disability needs in the least restrictive setting.
• Community Bound Volunteer Program Program for individuals with developmental disabilities provided through the Personal Independence Center, integrating participants into the community through volunteer situations at non-profit organizations.
• Family Support Subsidy (FSS) Program Monthly payment of $300.36 to families including a child with severe developmental disabilities to help offset costs of care and enable children to remain with or return to their birth or adoptive families. Income qualification: Michigan taxable income of $60,000 or less per most recently filed tax return.
• Trauma Informed Services Mental health care designed to recognize trauma symptoms and accommodate the vulnerabilities of trauma survivors, promoting resiliency and recovery while eliminating potentially re-traumatizing practices.
• Mental Health First Aid (MHFA) Training Evidence-based public education and certification program teaching basic skills to help someone experiencing a mental health problem or crisis. The 12-hour interactive training leads to MHFA certification.
• Tuscola Peer Center Self-help and mutual support group facility providing information and referrals on health care, housing, advocacy for civil and legal rights, self-advocacy skill development, and special projects to eliminate stigma of mental illness and developmental disabilities.
• Youth Peer Support Peer support services for youth, connecting young people with peer specialists who have lived experience to provide guidance and support through mental health challenges.
• Parent Support Partners Support services for parents and caregivers of individuals receiving mental health services, providing guidance, advocacy, and connection to community resources.
• Peer 360 Recovery Alliance Recovery community organization serving diverse recovery communities, their families, friends, and allies, offering a unified voice and pathways-based peer support programming.
• Suicide Prevention Program Suicide prevention services including the Tuscola County Suicide Prevention Coalition, crisis hotlines, warning sign education, community resources, and coordination with the 988 Lifeline and Veterans Crisis Line.

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core and moderate.

• Mid-State Health Network (MSHN)coreStrategic or Co-development PartnerTBHS is a member of Mid-State Health Network, the Pre-Paid Inpatient Health Plan (PIHP) managing public mental health and substance use disorder services for a 21-county region. MSHN provides administrative, regulatory, and financial management while local CMH programs continue managing services, quality oversight, claims, and customer service locally.
• Bay-Arenac Behavioral HealthcoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Community Mental Health for Clinton, Eaton, Ingham CountiescoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Community Mental Health for Central MichigancoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Gratiot Integrated Health NetworkcoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Huron Behavioral HealthcoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Lifeways Community Mental Health AuthoritycoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Montcalm Care NetworkcoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Newaygo County Mental Health CentercoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Saginaw County Community Mental Health AuthoritycoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• Shiawassee County Community Mental Health AuthoritycoreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• The Right Door (formerly Ionia County Community Mental Health)coreStrategic or Co-development PartnerOne of the 12 Community Mental Health Program partner organizations within the Mid-State Health Network.
• McLaren Caro & Caro Health PlazacoreStrategic or Co-development PartnerTBHS works in collaboration with McLaren Caro & Caro Health Plaza for the Integrated Wellness Clinic, which provides primary care services co-located with behavioral health services.
• Community Mental Health Association of Michigan (CMHA)moderateStrategic or Co-development PartnerTBHS is affiliated with CMHA, an organization dedicated to excellence in behavioral healthcare. CMHA provides resources, advocacy, and support for public mental health services in Michigan.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Magellan Health: National managed behavioral health organization and managed-care vendor that contracts with state Medicaid programs (including Michigan PIHPs) to administer behavioral health benefits. Indirectly comparable as a broader incumbent in the same funding and administration layer in which TBHS operates.
• Centene Corporation: Large managed care company with substantial Medicaid and behavioral health operations (e.g., Centurion, Behavorial Health Operations). Operates upstream of CMHAs as a payor and is broadly comparable to the broader category in which TBHS delivers services.

Direct peers

• Lifeways Community Mental Health Authority: Community Mental Health Authority serving Lenawee and Livingston counties and a named MSHN partner of TBHS. Operates an identical statutory CMHA model for a similarly sized rural Michigan population.
• Genesee Health System: Genesee County's publicly funded CMH system serving the Flint area. Same Michigan CMHA statutory role and integrated behavioral health + developmental disability + SUD portfolio as TBHS, but at significantly larger scale.
• Saginaw County Community Mental Health Authority: CMH Authority for Saginaw County and one of TBHS's MSHN partners. Provides the same public behavioral health, developmental disability, and SUD portfolio under the same Michigan Mental Health Code framework.
• Network180: Kent County's Community Mental Health Authority serving the Grand Rapids metro area. A larger-scale Michigan CMHA peer; same statutory designation and Medicaid-funded behavioral health delivery model, but at meaningfully greater scale.
• Huron Behavioral Health: Community Mental Health Services Program for Huron County and another TBHS MSHN partner. Closest geographic peer; serves a similar rural Michigan population with the same statutory CMH role.
• Washtenaw County Community Mental Health: CMH Authority for Washtenaw County (Ann Arbor). Provides comparable CMH services in Michigan under the same statewide framework and is broadly representative of how a CMHA operates at a different population scale.
• Community Mental Health for Central Michigan: Mid-State Health Network partner CMH serving a multi-county central Michigan region. Same PIHP affiliation as TBHS and same statewide CMHA governance model.
• Bay-Arenac Behavioral Health: Bay-Arenac Behavioral Health is a Community Mental Health Authority serving Bay and Arenac counties in Michigan, and is one of TBHS's named partner CMHs within the Mid-State Health Network PIHP. Operates an essentially identical public-authority CMH model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tbhs323
• LinkedInlinkedin.com/company/tuscolabehavioralhealthsystems

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tuscola Behavioral Health Systems