ITeam Consulting [Partner]

What ITeam Consulting [Partner] does

ITeam Consulting Pty Limited is an Australian Managed Services Provider (MSP) founded in 2000 and headquartered in Newport, New South Wales, serving SMB and mid-market clients across Australia and New Zealand. The company delivers 24/7 managed IT support, cybersecurity, IT consulting, project management, and IT procurement services, anchored by certified Cisco partner and Microsoft Gold Partner designations that provide access to enterprise-grade technology stacks typically unavailable to firms of its scale.

The service portfolio is structured around four pillars: Managed IT Services (continuous monitoring, support, and infrastructure maintenance), IT and Cyber Security (Secure Web Umbrella, Secure Endpoint, Cloud Mailbox, Threat Hunting, Vulnerability Assessment, XDR), IT Consulting (including Virtual CIO strategic advisory and IT roadmaps), and IT Infrastructure/Project Services (Azure migrations, Microsoft 365 deployments, SharePoint). AI/ML capabilities are positioned at the application layer through Cisco Talos threat intelligence and ML-driven XDR analytics rather than as proprietary technology. The firm operates a sales-led, consultative go-to-market, capturing demand through content marketing (blog articles, case studies, cybersecurity guides), organic social, SEO, and a 24/7 inbound phone channel (1300 180 000), with no publicly disclosed pricing.

The business model is recurring managed services supplemented by project-based professional services revenue (Azure migrations, security implementations), with vertical specialisation in aged care, healthcare, transport, e-commerce, and telecommunications. Compliance posture covers the Australian Privacy Act, Notifiable Data Breaches Scheme, and GDPR. With 11-50 employees and no disclosed institutional funding, the company operates as a privately held, owner-operated regional MSP whose strategic posture emphasises long-tenured client relationships, vendor ecosystem depth, and vertical specialisation over aggressive scale.

Name

ITeam Consulting [Partner]

Legal name

ITeam Consulting Pty Limited

Website

https://iteamconsulting.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

ITeam Consulting is an Australian Managed Services Provider founded in 2000, delivering 24/7 managed IT, cybersecurity, and Virtual CIO services to SMB and mid-market clients across Australia and New Zealand via Cisco and Microsoft technology ecosystems.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), Strategy & IT Advisory (BPAEAAAA), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• Cybersecurity solutions
• IT consulting
• Cloud migration
• Network infrastructure

Headquarters

HQ city

Newport

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services providing stable and reliable IT platforms using industry standard best practice systems and procedures. Services include 24/7 monitoring, support, infrastructure maintenance, and strategic IT input.
2. IT Security Services: Cybersecurity services including threat detection and response, endpoint security, email security, and security awareness training. Delivered through Cisco-powered solutions.
3. IT Consulting and Project Management: Strategic consulting engagements including IT roadmaps, systems architecture, IT project management, and Virtual CIO services.
4. IT Procurement Services: Management of full lifecycle of IT assets including hardware procurement, maintenance agreements, warranties, and renewal tracking.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

ITeam Consulting is a Managed Services Provider (MSP) delivering 24/7 managed IT services, cybersecurity, IT consulting, and IT infrastructure support to businesses in Australia and New Zealand. Services are built primarily on Cisco security products and Microsoft cloud platforms (Microsoft 365, Azure), offering bundled protection, monitoring, and strategic IT leadership. Core offerings include managed IT services, cybersecurity (Secure Web Umbrella, Secure Endpoint, Cloud Mailbox, Threat Hunting, Vulnerability Assessment), Virtual CIO, IT consulting, IT project management, and IT procurement.

Product overview

ITeam Consulting operates as a Managed Services Provider (MSP) offering a portfolio of integrated IT services primarily built around Cisco and Microsoft technology partnerships. The core offering comprises Managed IT Services (24/7 monitoring and support), IT and Cyber Security (protecting against threats via Secure Web Umbrella, Cloud Mailbox, Secure Endpoint, Threat Hunting, and Vulnerability Assessment), IT Consulting (including Virtual CIO services), and IT Infrastructure management. Additional modules include IT Project Management, IT Procurement Services, Microsoft 365 and Azure Services, Security Awareness Training, and Hybrid Work Solutions. The service portfolio is anchored by Cisco security products (Secure Endpoint, Secure Web Umbrella, Cloud Mailbox, Duo MFA, XDR) and Microsoft platforms (365, Teams, SharePoint, Azure), with AI/ML capabilities embedded in Cisco-powered threat detection and XDR solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services providing 24/7 monitoring, maintenance, and support for business IT infrastructure using industry standard best practice systems and procedures. Targeted at SMBs in Australia and New Zealand without full internal IT departments.
• IT and Cyber Security Cybersecurity solutions covering threat prevention, detection, and remediation, bundling Secure Web Umbrella, Cloud Mailbox, Secure Endpoint, Threat Hunting, and Vulnerability Assessment for businesses. Targeted at organisations seeking multi-layered cyber protection.
• IT Consulting Strategic IT consulting including system architecture design, IT roadmap creation, and alignment of technology with business objectives. For businesses planning IT modernisation or scaling.
• Virtual CIO (VCIO) Executive-level IT leadership providing IT strategy roadmap creation, security assessments, technology budget management, and IT infrastructure auditing for businesses without internal CIO capability.
• IT Project Management IT project delivery using a systems engineering approach with comprehensive testing, communication, and change management for technology implementation projects.
• IT Procurement Services Full lifecycle IT asset management including hardware procurement, maintenance agreements, warranties, domain names, web hosting, and automated renewal reminders.
• IT Infrastructure Infrastructure maintenance and support services including server management, network infrastructure, and Azure cloud infrastructure.
• Microsoft 365 Services Microsoft 365 implementation, migration, security configuration (MFA, ATP, conditional access), and training services.
• Microsoft Azure Services Azure cloud services including migration, deployment, Azure Site Recovery for disaster recovery, and ongoing Azure management and support.
• Security Awareness Training Employee cybersecurity training covering phishing simulation, interactive modules, videos, games, posters, newsletters, and automated campaigns with performance reporting.
• IT Roadmaps Strategic IT planning services providing visual roadmaps aligned with business goals using a three-axis approach balancing business benefit, cost, and business risk.
• Secure Web Umbrella Cloud-based DNS security service providing malware, ransomware, phishing, and botnet protection by enforcing security at the DNS and IP level before malicious connections establish.
• Secure Endpoint Endpoint protection platform combining EPP, EDR, and XDR capabilities to protect Windows, Mac, Linux, Android, and iOS devices with next-generation antivirus and advanced threat detection powered by Cisco Talos.
• Cloud Mailbox (Cisco Secure Email) Email security layer remediating threats from within and outside the organisation, protecting against phishing, business email compromise, and account takeover attacks for Microsoft 365 users.
• Threat Hunting and Mitigation Continuous monitoring service for threats or attacks with real-time security review to contain and remediate identified malware or viruses.
• Vulnerability Assessment Forensic evaluation of all systems including servers, workstations, and remote endpoints both on-premise and in the cloud.
• Hybrid Work Solutions Cisco-powered secure remote work solutions enabling flexible work from home and office combinations with security and collaboration tools.

Quantifiable outcome

• Server disaster recovery time reduced from 12-48 hours to 4 hours (and 15 minutes in special cases) following Azure migration
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability4 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationITeam Consulting is a certified Cisco partner and vendor, integrating Cisco's security and collaboration products including Secure Web Umbrella, Secure Endpoint, Cloud Mailbox, Cisco Umbrella, Duo MFA, and XDR solutions. The partnership involves AI-driven security solutions powered by Cisco Talos threat intelligence, Kubernetes Observability, Machine Learning Security, and Cisco Crosswork Network Automation.
• MicrosoftcoreTechnology or IntegrationITeam Consulting is a Microsoft Gold Partner, providing Microsoft 365, Azure, SharePoint, Teams, and related Microsoft cloud and security implementations for clients. Services include migrations, deployments, security configurations (MFA, ATP, conditional access), and ongoing support.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CGI Group: Global IT and business consulting services firm with Australian operations delivering systems integration, managed services, and cybersecurity. Overlaps with ITeam in IT consulting and managed services, though targeting enterprise and government rather than SMB.
• Capgemini Australia: Global IT services and consulting firm with Australian presence delivering managed services, cloud transformation, and cybersecurity. Comparable technology partnerships and managed services model, though targeting enterprise and global clients.
• Accenture Australia: Global professional services firm delivering IT consulting, cloud, security, and managed services across Australia. Overlaps with ITeam in cybersecurity and Microsoft/cloud delivery, but at much larger scale and enterprise/government focus.

Direct peers

• Interactive Australia: Australian managed services provider focused on cloud, infrastructure, and cybersecurity for mid-market clients. Comparable in target segment, Microsoft-centric delivery model, and recurring managed services revenue model.
• Logicalis: Global IT solutions and managed services provider with strong Cisco partnership delivering cloud, security, and infrastructure services. Comparable in technology stack (Cisco-led) and managed services model, but operating at global scale with enterprise focus.
• Brennan IT: Australian managed services provider delivering IT support, cloud, and cybersecurity to SMB and mid-market clients across ANZ. Directly comparable in service scope, customer segment, and Microsoft/Cisco technology stack to ITeam Consulting.
• Nexon Asia Pacific: ANZ managed services and security provider delivering IT outsourcing, cloud, and cybersecurity to enterprise and mid-market. Comparable service portfolio and regional focus, though operating with larger headcount and broader geographic footprint.
• Datacom: Large ANZ-headquartered IT services firm offering managed services, cloud, and cybersecurity to enterprise and government clients. Overlap with ITeam on managed IT, Microsoft Azure/365 delivery, and security services, though operating at significantly larger scale.

Emerging players

• Insicon (formerly Insitu): Australian SMB-focused IT managed services and cybersecurity provider. Comparable in target customer segment (SMBs) and service portfolio (managed IT, security, consulting), though smaller scale and emerging in market presence.

Regional players

• CyberCX: Australia and New Zealand's largest dedicated cybersecurity services firm, offering managed security, consulting, and incident response. Competes with ITeam in the cybersecurity services layer of ITeam's portfolio, particularly in healthcare, government, and critical infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ITeamConsultingAU
• LinkedInlinkedin.com/company/iteam-consulting-pty-ltd

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITeam Consulting [Partner]