AGFEO
AGFEO is a privately held German manufacturer of modular hybrid IP-based PBX systems (ES and AS/AC series), DECT phones, and smart-home/building-automation equipment, sold exclusively through specialist dealer partners to SMB and Mittelstand customers in the DACH region.
- Company typePrivate
- Founded1947
- HeadquartersBielefeld, Germany
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What AGFEO does
AGFEO GmbH & Co. KG is a privately held German telecommunications equipment manufacturer founded in 1947 in Bielefeld, where it remains headquartered at Gaswerkstraße 8 in the Brackwede district. The company designs, develops, and manufactures modular hybrid IP-based communication systems sold under the ES series (fully digital, IT-centric systems such as the ES 770 IT flagship supporting up to 200 users) and the AS/AC series (hybrid ISDN/VoIP systems with modular expansion slots). Its systems support ISDN, All-IP, VoIP/SIP, analog, LAN, S0, UP0, and DECT IP connectivity, with notable proprietary capabilities including the ES SmartHomeServer that integrates EnOcean, KNX, and HomeMatic building automation protocols, the AIS/AMS audio information and auto-attendant system, and the AGFEO Dashboard CTI/UC cockpit. Supporting the hardware, AGFEO provides TK-Suite Professional and TK-Suite ES communication software, DATEV accounting integration, and iOS/Android mobile apps.
The company sells exclusively through a registered specialist dealer/installer network (Fachhändler) in the DACH region, with international distribution for markets outside Germany, Austria, and Switzerland. Pricing is published as recommended retail in EUR for the German market, spanning entry-level ISDN systems (e.g., AC 14 at €175 EVP) to flagship full-IP systems, with revenue derived primarily from hardware sales supplemented by software licenses, mobile apps, and partner-referred audio services. AGFEO's primary customer segment is German Mittelstand and small/medium-sized businesses requiring professional telephony and All-IP migration support, with secondary positioning in hotels, healthcare/care homes, and trades through vertical-specific SKUs. The company holds Deutsche Telekom 3rd Party Lab SIP Trunk certification and supports 130+ SIP providers, and has won industry recognition including the 2015 FACTS Tipp der Redaktion, Innovationspreis Mittelstand, and SmartHome Best Product awards. Ralf Weinbrecher serves as CTO.
AGFEO firmographics
Firmographics- Name
- AGFEO
- Legal name
- AGFEO GmbH & Co. KG
- Website
- https://partner.agfeo.de
- Company type
- Private
- Founded year
- 1947
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- AGFEO is a privately held German manufacturer of modular hybrid IP-based PBX systems (ES and AS/AC series), DECT phones, and smart-home/building-automation equipment, sold exclusively through specialist dealer partners to SMB and Mittelstand customers in the DACH region.
- Ownership category
- akta.pro rank
Where AGFEO is headquartered
LocationHeadquarters
- HQ city
- Bielefeld
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
AGFEO business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Hardware Systems Sales: AGFEO generates the majority of revenue from the sale of physical telecommunications hardware including communication systems (ES and AS series), telephones (analog, system, DECT IP), DECT base stations, modules, SmartHome devices, and door intercoms. Products are sold exclusively through specialist dealer partners at recommended retail prices (empfohlene VK prices published per product).
- Software Licenses and Subscriptions: Revenue from software products including TK-Suite Professional, TK-Suite ES, AGFEO Dashboard, AGFEO KLICK, DATEV KLICK, ES-Schnittstellen-Client, TAPI licenses, ES-Faxbox, and SmartHome licenses. These are sold as one-time license purchases or optional add-on extensions to the core hardware system.
- Mobile Applications: TK-Suite apps for iOS and Android smartphones providing mobile access to communication system features, sold as add-on software extensions.
- Professional Audio Services (via Partner): AGFEO refers customers to partner audiomarketeers for professional custom telephone announcements, GEMA-free on-hold music, and audio marketing content. Revenue flows through the partner ecosystem rather than directly to AGFEO.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | ES 770 IT — modular full-IP flagship system |
| One time/ perpetual license | Pay-as-you-go | ST 56 IP — Business desk phone with sensorfon/ePaper |
| One time/ perpetual license | Pay-as-you-go | ES 512 — entry-level ES system (discontinued) |
| One time/ perpetual license | Pay-as-you-go | ES 522 IT — mid-range ES system (discontinued) |
| One time/ perpetual license | Pay-as-you-go | AS 200 IT — modular ISDN/VoIP system |
| One time/ perpetual license | Pay-as-you-go | AS 45 — modular system up to 40/80 users |
| One time/ perpetual license | Pay-as-you-go | AS 43 — modular system up to 22 users |
| One time/ perpetual license | Pay-as-you-go | AC 14 — entry-level ISDN system |
| One time/ perpetual license | Pay-as-you-go | AS 151 plus — entry-level ISDN system |
| One time/ perpetual license | Pay-as-you-go | AS 281 All-In-One — compact all-in-one system |
| One time/ perpetual license | Pay-as-you-go | T 10 — analog desk telephone |
| One time/ perpetual license | Pay-as-you-go | T 15 eco — energy-efficient analog phone |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
AGFEO product offering
Product offeringCore offering
AGFEO develops, manufactures, and sells hybrid IP-based business communication systems (ES and AS series) and supporting hardware including system phones, DECT IP cordless phones, analog phones, SmartHome building-automation modules, door intercoms, and CTI/unified-communications software (TK-Suite, AGFEO Dashboard, AGFEO KLICK). Products are sold exclusively through certified specialist dealers in the DACH region and range from 4-port entry systems to 200-user enterprise-grade IP PBX platforms. The proprietary ES SmartHomeServer uniquely combines EnOcean, KNX, and HomeMatic building automation with the phone system, keeping all data local.
Product overview
AGFEO is a German telecommunications equipment manufacturer offering a comprehensive portfolio of business communication systems and solutions. The product lineup comprises two main system families: the ES series (FULL-IP communication systems) and the AS/AC series (hybrid ISDN/IP systems). The ES series includes the ES 770 IT (flagship, up to 200 users), ES 628 IT, ES 522 IT, ES 522, and ES 512, all featuring ALL-IP capability and integrated SmartHomeServer for building automation. The AS/AC series includes various capacity tiers from home/small office (AS 1x, AS 2x, AC 14) to medium business (AS 35, AS 43, AS 45, AS 181, AS 200 IT), featuring modular expansion slots, AIS/AMS audio systems, and KNX/EIB smart home integration. Supporting the hardware systems, AGFEO provides TK-Suite software (Professional for AS/AC, ES for ES systems) and the AGFEO Dashboard as CTI/UC platforms, plus mobile apps for iPhone and Android. The DECT IP-System provides wireless telephony with multiple base stations and handset models. SmartHome capabilities span EnOcean, KNX, and HomeMatic technologies via the SmartHomeServer and dedicated modules. Product categories include: Kommunikationssysteme (communication systems), Telefone (phones including analog, system, and DECT), DECT IP-System, SmartHome, Module, Software, and Music on Hold/audio services.
Differentiator
Problem solved
Functional benefit
Products and services
- ES 770 IT Communication System Modular FULL-IP flagship communication system with seven module slots, designed as a comprehensive IP-based business phone system supporting up to 200 users and 120 devices for medium-sized businesses.
- AS 200 IT Communication System Modular ISDN/IP hybrid telephone system with 5 module slots, supporting up to 40 participants (80 when networked), featuring AIS/AMS audio systems and KNX building automation integration for medium-sized businesses.
- AS 45 Communication System Modular telephone system supporting up to 40 participants (80 when networked), with 5 module slots for flexible expansion including AIS/AMS, VoIP, and building automation capabilities.
- AS 43 Communication System Modular telephone system with 3 expansion slots supporting up to 22 participants, featuring AIS/AMS audio information system on board.
- ES 522 IT Communication System FULL-IP communication system featuring 6 configurable voiceboxes with 20 minutes recording each, SmartHomeServer on board, and support for up to 10 call profiles per user.
- ES 512 Communication System Entry-level FULL-IP communication system with hybrid technology supporting ISDN, VoIP, ASIP, LAN, S0, UP0 and analog connections, featuring 1 voicebox with 120 minutes recording capacity. (Discontinued.)
- AC 14 ISDN Telephone System Entry-level ISDN communication system supporting 1 ISDN multi-device connection and 4 telephone/answering machine/fax connections, with integrated hold music and cost optimization features.
- AS 151 plus ISDN Telephone System ISDN telephone system managing up to 2 ISDN connections with support for 2 digital system telephones and EcoPort technology for energy-efficient operation. Up to 6 users.
- AS 281 All-In-One ISDN Telephone System All-in-one ISDN telephone system supporting up to 10 participants with integrated system features.
- AS 181 ISDN Telephone System ISDN telephone system for up to 10 participants featuring built-in relay controls for remote device control, wake-up function, and door intercom capability.
- AS 181 plus ISDN Telephone System Enhanced ISDN system for 10 participants featuring extended hold music capability, advanced call management, and remote control of devices via integrated relays.
- AS 181 plus EIB ISDN Telephone System with SmartHome ISDN telephone system with integrated KNX/EIB interface for intelligent building automation, enabling control of lighting, heating, windows, and door opening through system phones.
- AS 35 ISDN Telephone System ISDN telephone system for up to 18 participants with 3 switchable S0 buses, 12 analog ports, and integrated AIS/AMS for announcements and automated call routing.
- ST 56 IP System Phone Business desk phone with large color display, proximity sensor technology for wake-from-standby functionality, and ePaper self-labeling keys that automatically change when switching function key layers.
- DECT IP Wireless Phone System IP-based DECT wireless phone system offering cordless freedom for large areas and smaller office environments, with multiple base station options and ruggedized handset models.
- DECT 65 IP Ruggedized Handset IP phone with shock-resistant, waterproof, and dustproof design meeting IP65 protection class standards.
- DECT 70 IP Compact Handset Compact, robust cordless IP phone in pocket format, combining small size with strong performance.
- T 10 Analog Phone Compact analog desk or wall-mounted telephone with 2 programmable speed dial keys, microphone mute, and modern design in black or silver finish.
- T 15 eco Analog Phone Economical analog phone featuring EcoPort technology that reduces energy consumption by up to 85% compared to conventional phones, with 99-entry phonebook and hotel function.
- ES SmartHomeServer Building automation server integrated into ES communication systems, enabling technology-independent control of EnOcean, KNX, and HomeMatic smart home components with unified operation and visualization, with all data remaining local.
- En-Modul 42 Wireless Module Wireless transmit and receive module for EnOcean components, enabling AGFEO system phones to function as SmartHome control centers without additional servers.
- IP-Video TFE Door Intercom IP door intercom system with LAN connection, featuring bell button and video transmission capability.
- DoorSpeak Analog Door Intercom Analog door intercom system with 1, 2, or 4 bell buttons for connection to analog ports.
- TK-Suite ES Software Integrated control software for ES communication systems providing access to all essential communication functions via PC over LAN, available as elements Client for individual workstations.
- TK-Suite Professional Software Communication software package for AS and AC telephone systems providing simple access to all essential PBX functions including computer-telephony integration (CTI) and centralized address management for Windows, Mac OS X, and Linux.
- AGFEO Dashboard CTI/UC Cockpit Software New operation and control software serving as CTI/UC cockpit for ES communication systems, featuring flexible display options and expanded system function control capabilities.
- AGFEO KLICK CTI Software Computer Telephony Integration solution that enables instant caller information display on screen during incoming calls without requiring TAPI interface.
- DATEV KLICK Integration Extension Integration extension enabling quick and secure display of customer information from DATEV accounting software triggered by incoming calls.
- AC 141 pro Handwerker Edition ISDN System ISDN communication system available in Handwerker (tradesman) edition bundled with AGFEO KLICK software and 1 year free trial of smarthandwerk business management software.
Quantifiable outcome
- Up to 85% energy savings with T 15 eco EcoPort vs. standard T 15 analog telephone
- +3 more outcomes
Companies that use AGFEO
Customer profileSegments4 records
Ideal customer profiles4 records
AGFEO technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature8 records
AGFEO partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- audiomarketeers GmbHminoraudiomarketeers GmbH (Königsbrügge 8, 33604 Bielefeld) is AGFEO's recommended professional audio partner for custom telephone announcements, GEMA-free on-hold music, and audio marketing content. They also offer the 'ALL 4 YOU CREATOR' self-service online tool for creating personal phone announcements, accessible via the AGFEO MoH (Music on Hold) page.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
AGFEO competitors and assessment
Company assessmentEmerging players
- 3CX: Software-based PBX vendor offering a modern, low-cost alternative to traditional on-premise PBX systems, including a free SMB edition. 3CX competes with AGFEO for SMB telephony budgets via a software-only deployment model that bypasses the AGFEO hardware-plus-dealer model.
Direct peers
- Auerswald: German SMB PBX manufacturer based in Cremlingen, with a very similar product line of hybrid ISDN/IP communication systems, DECT phones, and smart home integration. Auerswald is the closest head-to-head competitor for AGFEO in the German Fachhändler channel.
- Gigaset: German-based communications equipment maker specializing in DECT phones, business phones, and small-office IP PBX systems. Shares the German Mittelstand heritage and DACH SMB customer base with AGFEO, and overlaps directly in the DECT IP handset and small-PBX product categories.
- Snom Technology: German manufacturer of business IP desk phones and SIP endpoints serving the SMB and UC market. Comparable to AGFEO as a German-engineered SIP/VoIP device vendor targeting dealers and integrators, though Snom is more endpoint-focused and less of a system vendor.
Broad incumbents
- Mitel: Global provider of on-premise, hybrid, and cloud business communications for SMB and mid-market. Mitel's MiVoice and MiCloud lines compete head-on with AGFEO's hybrid systems at the feature level, though Mitel is significantly larger and more internationally distributed.
- Unify (Atos): Provider of communications and collaboration solutions (OpenScape) with on-premise, hybrid, and cloud PBX offerings. Comparable to AGFEO in the on-premise and hybrid SMB/mid-market PBX category, with the heritage of Siemens Enterprise Communications.
- Avaya: Global incumbent in enterprise telephony, UC, and contact center with hybrid and on-premise PBX solutions. Comparable to AGFEO at the system and feature level, but positioned in the mid-market and enterprise tiers above AGFEO's SMB focus.
- Alcatel-Lucent Enterprise: Global vendor of enterprise telephony, UC, and networking with hybrid on-premise/cloud platforms (OmniPCX, OpenTouch). Comparable to AGFEO in the on-premise PBX space, but targeting larger customers and operating globally.
- NEC Enterprise Communications: Global provider of on-premise and hybrid UC/PBX platforms (UNIVERGE series) and SIP/DECT endpoints serving SMB to enterprise. Comparable to AGFEO in the on-premise and hybrid SMB PBX space, but with global scale and a much broader product portfolio.
- Panasonic Business Communications: Global vendor of business phone systems, DECT, and SIP endpoints, including hybrid IP-PBX platforms targeting SMBs. Comparable to AGFEO at the product level (PBX, DECT, system phones) but with far broader global reach and a much larger R&D and distribution footprint.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
AGFEO social profiles
Digital presenceAGFEO financial estimates
Financial estimateRevenue estimate
Valuation estimate
AGFEO leadership team
Management profileNumber of profiles
Profiles1 record
AGFEO funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AGFEO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AGFEO
What does AGFEO do?
AGFEO develops, manufactures, and sells hybrid IP-based business communication systems (ES and AS series) and supporting hardware including system phones, DECT IP cordless phones, analog phones, SmartHome building-automation modules, door intercoms, and CTI/unified-communications software (TK-Suite, AGFEO Dashboard, AGFEO KLICK). Products are sold exclusively through certified specialist dealers in the DACH region and range from 4-port entry systems to 200-user enterprise-grade IP PBX platforms. The proprietary ES SmartHomeServer uniquely combines EnOcean, KNX, and HomeMatic building automation with the phone system, keeping all data local.
Is AGFEO a public or private company?
AGFEO is a private company. It is classified as family owned and is currently operating.
When was AGFEO founded?
AGFEO was founded in 1947. It employs 101 to 250 people.
Where is AGFEO based?
AGFEO is headquartered in Bielefeld, Germany, in the Europe region.
How does AGFEO make money?
Four revenue lines are on record. Hardware Systems Sales are the primary driver. The others are software Licenses and Subscriptions, mobile Applications and professional Audio Services (via Partner).
Who are AGFEO's main competitors?
3CX is listed as an emerging player. Direct peers are Auerswald, Gigaset and Snom Technology. Broad incumbents are Mitel, Unify (Atos), Avaya, Alcatel-Lucent Enterprise, NEC Enterprise Communications and Panasonic Business Communications.
Does AGFEO have an API?
No public API is recorded for AGFEO.