Central Air Heating - Cooling & Plumbing

What Central Air Heating - Cooling & Plumbing does

Central Air Heating - Cooling & Plumbing operates as a residential HVAC and plumbing field service provider headquartered in the Portland, Oregon metro area under the legal entity Central Oregon Heating & Cooling, Inc. Founded in 2001, the company installs, services, and repairs central air conditioning, furnaces, heat pumps, water heaters, gas fireplaces, ductless systems, indoor air quality products, and general plumbing systems for homeowners. It carries Carrier preferred-dealer status and supports a Connected Home Program that bundles smart thermostat and connected home device installation with core HVAC work. Operations run out of two physical offices (Portland and Clackamas) with a fleet of field technicians dispatched across the Portland metro area, and the business holds a 4.9/5 average across roughly 3,826 Google reviews, indicating strong local brand equity.

The revenue model combines one-time installation and repair jobs with recurring maintenance revenue from the Membership Matters subscription plan, which is designed to convert transactional service customers into annual contract relationships. Service quality is reinforced by the Zero Risk Repair guarantee, a three-year warranty on repair work intended to lower purchase risk for homeowners. No external funding, acquisitions, or leadership changes are documented, indicating a privately held, operator-led business with steady-state operations rather than venture-backed scaling.

Strategically, the company is broadening its product surface beyond traditional HVAC and plumbing into connected home, gas fireplace, and indoor air quality categories, and is deepening customer relationships through subscription maintenance contracts and warranty-backed repair guarantees. The primary growth lever visible from the input is wallet-share expansion within existing Portland metro households and incremental geographic coverage from the second office, rather than multi-metro expansion or external capital deployment.

Name

Central Air Heating - Cooling & Plumbing

Legal name

Central Oregon Heating & Cooling, Inc.

Website

https://centralairpdx.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Central Air Heating - Cooling & Plumbing is a Portland, Oregon residential HVAC, plumbing, and water heater service provider operating since 2001, serving homeowners across the Portland metro area via two offices and a Carrier preferred-dealer-aligned field service model with subscription and warranty programs.

Ownership category

akta.pro rank

Product category

HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

akta.pro primary industry

Boiler & Hydronic Heating Repair & Service (HSAOAHAG)

akta.pro secondary industry

Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG)

Keywords

• Residential HVAC services
• Heating and cooling
• Plumbing services
• Furnace installation
• Heat pump services

Headquarters

HQ city

Clackamas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. HVAC Installation and Replacement: One-time installation and replacement of heating and cooling systems including furnaces, air conditioners, heat pumps, and ductwork. Pricing varies by system type, capacity, and complexity. Free estimates provided before work begins.
2. HVAC Repair and Maintenance: Service calls for heating and cooling system repairs, with a Zero Risk Repair guarantee that all repairs last at least 3 years. Annual maintenance plans available through Membership Matters program.
3. Plumbing Services: Full range of plumbing services including water heater repair, replacement and installation (tank and tankless), pipe repair, drain cleaning, garbage disposal upgrades, and whole-home repiping.
4. Service Membership Plans: Annual service plans (Membership Matters) that include two seasonal HVAC tune-ups per year, annual system checks and cleanings, and exclusive member discounts. Can reduce energy costs by 30-60%.
5. Connected Home Programs: Smart home solutions including WiFi touchscreen thermostats, remote monitoring, energy reporting, and system control via smartphone apps.
6. Indoor Air Quality Solutions: Products and services to improve indoor air quality including air purifiers and related upgrades.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Central Air Heating - Cooling & Plumbing is a Portland, Oregon-based HVAC and plumbing service provider that installs, repairs, and maintains heating, ventilation, air conditioning, and plumbing systems for residential and commercial customers across the Portland metro area. The company services all makes and models, offers same-day appointments, 24/7 emergency service, free estimates, financing, and zero-risk repair guarantees.

Product overview

Central Air Heating, Cooling & Plumbing is a residential HVAC and plumbing service company offering a unified portfolio of comfort services centered on heating, cooling, and plumbing. The core service stack includes air conditioning (installation, repair, replacement), furnaces, heat pumps, water heaters, plumbing (drain cleaning, pipe repair, garbage disposals), and ductwork services. These are supported by add-on comfort modules including an HVAC membership/maintenance plan, financing options, and a Connected Home Program for smart thermostat integration. The company has operated since 2001 serving the Portland, Oregon metropolitan area, uses Carrier as its preferred brand, and provides 24/7 emergency services alongside scheduled maintenance programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Services Installation, repair, and maintenance of residential and commercial air conditioning systems, covering all makes and models.
• Furnace Services Installation, repair, and maintenance of furnaces for residential and commercial customers in the Portland metro area.
• Heat Pump Services Installation, repair, and maintenance of heat pump systems, including ducted and ductless configurations, for homes and businesses.
• Water Heater Services Installation, repair, and replacement of traditional tank and tankless water heaters for residential and commercial properties.
• Plumbing Services General plumbing installation, repair, and maintenance services for residential and commercial customers in the Portland metro area.
• Ductwork Services Installation, repair, and modification of ductwork to support HVAC system performance and indoor comfort.
• Indoor Air Quality Solutions Products and services designed to improve indoor air quality through filtration, purification, and ventilation solutions for homes and businesses.
• Gas Fireplace Services Installation, service, and support for gas fireplaces in residential properties.
• Connected Home Program

Quantifiable outcome

• Annual HVAC maintenance can reduce energy costs by 30-60%
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• CarrierminorOthersCarrier is their preferred HVAC equipment brand. The company services Carrier systems and recommends Carrier products to customers. They also service all other makes and models, so this is a preferred vendor relationship rather than an exclusive partnership.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• One Hour Heating & Air Conditioning: Neighborly-branded residential HVAC service franchise offering installation, repair, and maintenance across the U.S. Operates the same direct-to-consumer field-service model with similar technician-dispatched delivery and membership/marketing tactics.
• Roto-Rooter: Largest U.S. plumbing and drain-cleaning service brand. Overlaps directly with Central Air's plumbing service line and competes for the same homeowner customer base for water heater and drain work.
• Aire Serv: Neighborly-affiliated HVAC franchise providing residential heating and cooling repair, installation, and maintenance. Closely comparable service mix, customer base, and 24/7 emergency-service orientation.
• Benjamin Franklin Plumbing: Neighborly-owned residential plumbing franchise offering installation, repair, and maintenance. Directly comparable to Central Air's plumbing revenue stream with similar on-time/guarantee-driven marketing.
• Mr. Rooter Plumbing: National residential and commercial plumbing service franchise under Neighborly. Directly comparable to Central Air's plumbing line (drain cleaning, water heater work, pipe repair) with the same field-service delivery model.

Others

• ServiceTitan: Software platform serving residential HVAC, plumbing, and electrical contractors. Not a service competitor but a relevant ecosystem participant — Central Air's operations likely overlap with its customer base, and it represents the technology layer the company has not built in-house.

Broad incumbents

• Lennox International: HVAC equipment manufacturer whose products fall under Central Air's 'all makes and models' service umbrella. Broad incumbent shaping product availability, training, and parts supply for the installer channel.
• Trane Technologies: Major HVAC equipment manufacturer whose products Central Air services and installs. Defines the equipment landscape and dealer economics that influence the company's installation revenue mix.
• Carrier: Global HVAC equipment manufacturer and Central Air's preferred brand. Comparable in that Carrier shapes equipment specifications, installer incentives, and warranty programs that drive Central Air's install economics.

Regional players

• Horizon Services: Mid-Atlantic residential HVAC, plumbing, and electrical service company operating multiple service lines. Comparable multi-trade home-services portfolio and technician-dispatched model, though concentrated in a different U.S. region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Central Air Heating - Cooling & Plumbing