Hawkins Commercial Appliance

What Hawkins Commercial Appliance does

Hawkins Commercial Appliance Service Inc. is a fourth-generation, family-owned commercial kitchen equipment services company headquartered in Englewood, Colorado, with a branch office in Colorado Springs. Founded in 1907, the company operates a 19,000 square-foot facility that combines its headquarters, a 13,000+ SKU OEM parts depot, a technician training facility, and an in-shop repair workshop. Its core offering is on-site repair, planned maintenance, and installation services for commercial cooking, refrigeration, and HVAC equipment, complemented by factory-authorized warranty service for more than 100 equipment manufacturers across the Rocky Mountain Region.

The company is staffed by factory-trained, CFESA-certified technicians dispatched via 42 radio-equipped service vehicles across the State of Colorado, with 24/7/365 emergency response capability. Service revenue is generated under a professional-services labor model (regular-time hours M–F 7am–4pm, with overtime and holiday premiums), while OEM parts distribution operates as a hardware-sales stream with same-day shipping from inventory. A planned-maintenance program and carry-in in-shop repairs at both locations round out the offering. Customer-facing channels are phone- and web-form-based, supported by local SEO targeting Colorado communities.

Customers span restaurants, hotels, schools, nursing homes, hospitals, grocery stores, and broader commercial kitchens and healthcare facilities. The company is a BBB Accredited Business since July 1991 and a CFESA Certified Company, with Hawkins personnel actively contributing to industry training (VP John Schwindt serves as a CFESA electrical trainer). Hawkins is privately held with no disclosed outside investors, parent company, or institutional ownership, and leadership includes named operational contacts such as Branch Manager Lee Mahaffey (Colorado Springs) and a multi-person parts team spanning both locations.

Name

Hawkins Commercial Appliance

Legal name

Hawkins Commercial Appliance Service Inc.

Website

https://hawkinscommercial.com

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

11–50 employees

Short description

Hawkins Commercial Appliance is a fourth-generation, family-owned Colorado service company founded in 1907 that repairs, maintains, and distributes OEM parts for commercial kitchen, refrigeration, and HVAC equipment. It serves restaurants, hotels, schools, hospitals, and grocery operators across the state via 42 dispatched service vehicles and a 13,000+ SKU parts depot.

Ownership category

akta.pro rank

Product category

Commercial Kitchen Equipment Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310), Appliance Repair and Maintenance (811412)

SIC

Refrigeration & Service Industry Machinery (3580), Wholesale-Machinery, Equipment & Supplies (5080)

akta.pro primary industry

Major Appliance Repair & Service (CRACAJAB)

akta.pro secondary industry

Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

Keywords

• Commercial appliance repair
• Commercial HVAC service
• OEM parts distribution
• Commercial kitchen equipment
• Equipment installation maintenance

Headquarters

HQ city

Englewood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Service and Repair: Revenue from commercial appliance repair services, HVAC services, and preventative maintenance. Regular-time service M-F 7am-4pm; overtime rates apply outside business hours. 24/7 emergency service available.
2. OEM Parts Sales: Sale of OEM replacement parts for commercial kitchen equipment. Over 13,000 unique part numbers in stock. Parts ordered by make, model, serial number, voltage, phase, and gas type.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Hawkins Commercial Appliance provides 24/7/365 on-site repair, installation, and planned maintenance for commercial kitchen equipment and commercial HVAC systems across Colorado, dispatched via 42 radio-equipped service vehicles. The company also distributes OEM replacement parts from an inventory of over 13,000 unique part numbers and operates carry-in repair shops at its Englewood and Colorado Springs facilities. Services and parts are factory-authorized for warranty work on behalf of over 100 equipment manufacturers.

Product overview

Hawkins Commercial Appliance is a fourth-generation family-owned commercial kitchen equipment service company serving Colorado since 1907. The company operates as a single unified service offering combining on-site repair and maintenance services, OEM parts distribution, installation, planned maintenance programs, and in-shop repairs. The core service is built around three departments: cooking equipment service, refrigeration/HVAC service, and installation. The company stocks over 13,000 OEM parts in-house and provides 24/7/365 service across Colorado via 42 radio-dispatched vehicles. Service is available for over 100 equipment categories including fryers, ovens, ranges, refrigeration units, ice machines, dishwashers, and HVAC systems. The company is factory-authorized for warranty service from numerous manufacturers including Frymaster, Southbend, Delfield, Vulcan, Hatco, and Turbochef, and offers both on-site and in-shop repair capabilities at their Denver and Colorado Springs locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Appliance Repair Services On-site repair services for commercial kitchen equipment including blenders, broilers, coffee equipment, coolers, dishwashers, disposers, exhaust fans, food processors, food warmers, food wells, freezers, frozen beverage dispensers, fryers, griddles, grills, holding cabinets, hoods, ice machines, microwaves, mixers, ovens, pizza ovens, prep tables, ranges, refrigerators, slicers, slushy machines, soft serve machines, steamers, stoves, and toasters. Available 24/7/365 with 42 service vehicles radio dispatched across Colorado. Targeted at restaurants, hotels, schools, hospitals, nursing homes, and grocery stores.
• Commercial HVAC Repair Services Expert commercial HVAC repair including diagnostics, part replacements, system recalibration, and performance testing for rooftop units, split systems, and other commercial HVAC equipment. Includes preventative maintenance plans, 24/7 emergency service, and energy-efficient solutions. Targeted at commercial building operators in Colorado.
• Installation Services Professional installation services for commercial kitchen equipment including cooking equipment, refrigeration, and HVAC systems. Factory-trained technicians provide knowledgeable and accurate installation service for restaurants, hotels, schools, healthcare facilities, and other commercial operators.
• Planned Maintenance Services Scheduled maintenance services for commercial refrigeration, HVAC, and cooking equipment. Designed to prevent costly breakdowns and extend equipment lifespan by keeping machines running smoothly for commercial operators across Colorado.
• In-Shop Repairs Carry-in repair and refurbishing services available at both Denver and Colorado Springs locations. All same manufacturer warranties apply. Capable of repairing large items like fryers, steamers, and prep coolers in-shop during normal business hours, with delivery back to customer available at labor rates.
• OEM Parts Supply One of the largest depots of OEM parts in the nation with over 13,000 unique part numbers in stock at the Denver headquarters and hundreds more at the Colorado Springs branch. Parts include wheels, switches, thermostats, sockets, spray valves, MDM filters, knobs, ice cube relays, heat bulbs, gas valves, gas swivels, filter paper, disposers, casters, and specialty items like Hatco booster contactors, pressure reducers, and heat elements. Parts are ordered by make, model, serial number, voltage, phase, and gas type with same-day shipping on stock orders.
• Training Facility Services Full-service training facility at the Denver headquarters with equipment access for manufacturer training classes. Hosts training sessions for Frymaster, Alto Shaam, Champion, and other manufacturer courses to continue staff education and maintain factory-authorized certifications.

Quantifiable outcome

• Same-day part shipping for all stock part orders
• +1 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• CFESA (Commercial Food Equipment Service Association)coreStrategic or Co-development PartnerCFESA is the trade association of professional service and parts distributors. Hawkins is a CFESA Certified Company whose technicians are CFESA-Certified. VP John Schwindt serves as an electrical trainer for CFESA. Members have access to online inventory of millions of parts and stock OEM parts.
• 100+ Equipment ManufacturerscoreChannel Partner/ Reseller/ DistributorHawkins is the manufacturer representative for over 100 companies. They are factory authorized for parts and service with guaranteed warranty service. Covers entire Rocky Mountain Region for most manufacturers. Factory-authorized service ensures warranty-compliant repairs.
• ManitowocminorChannel Partner/ Reseller/ DistributorParticipates in Manitowoc STAR program (ice machine service excellence). Serves Manitowoc beverage and cook divisions.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Polar Service Centers: Commercial refrigeration and ice machine service company offering installation, repair, and preventative maintenance to foodservice customers across multiple states - directly comparable in refrigeration and ice-machine service scope.
• Clark Service Group: Commercial HVAC, refrigeration, and foodservice equipment service provider with field technicians, parts distribution, and preventative maintenance across multiple states - directly comparable to Hawkins' HVAC/refrigeration/cooking service offering.
• Coastal Industrial Services: Commercial mechanical services company providing HVAC, refrigeration, and foodservice equipment service to restaurants, retail, and hospitality - directly comparable service offerings and verticals to Hawkins.
• Commercial Foodservice Repair, Inc. Multi-state commercial kitchen equipment service company serving restaurants, schools, and healthcare with on-site repair, parts, and installation - directly comparable service model, customer verticals, and product scope to Hawkins.
• MG Mechanical Service: Commercial HVAC, refrigeration, and foodservice equipment service provider - closely comparable offerings with field technicians, parts, and PM contracts for restaurants and institutional customers.
• B&S Commercial Service: Commercial kitchen equipment and refrigeration service company providing on-site repair, parts, and installation to restaurants and food retailers - directly comparable service model and customer mix to Hawkins.

Broad incumbents

• Parts Town: National OEM-grade commercial kitchen equipment parts distributor with same-day shipping nationwide - adjacent/competing channel to Hawkins' in-house 13,000-SKU parts depot, especially as Hawkins looks to expand parts reach beyond Colorado.
• Trane Commercial (Trane Technologies): Global commercial HVAC manufacturer and service provider with national service network and preventative maintenance contracts - broad incumbent that competes for the same commercial HVAC/RTU service work Hawkins performs.
• ServiceMaster Commercial: National facility services and commercial kitchen/HVAC maintenance provider with broad portfolio - represents the kind of scaled, multi-service incumbent Hawkins competes against for multi-location commercial customers.

Regional players

• Tri-County Mechanical: Regional commercial HVAC and refrigeration service provider operating in a defined geographic territory - similar regional/state-focused service delivery model, but covers a different geography from Hawkins' Colorado footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HawkinsComm
• LinkedInlinkedin.com/company/hawkins-appliances

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hawkins Commercial Appliance