Clark Service Group

What Clark Service Group does

Clark Service Group is a B2B commercial kitchen equipment service provider headquartered at 3019 Hempland Road in Lancaster, Pennsylvania. Per firmographic data, the company was founded in 1971 and operates with 101–250 employees. Its functional role is to install, maintain, and repair commercial kitchen equipment for restaurants, hotels, hospitals, schools, convenience stores, and other facility operators across the East Coast region, while also supporting commercial kitchen equipment dealers with installation logistics. Services are delivered by factory-authorized and certified technicians with multi-trade capabilities spanning refrigerant, gas, electric, plumbing, and stainless steel welding.

The service portfolio comprises five lines: Installation Services (receiving, storage, staging, uncrating, assembly, final utility connections, and manufacturer-authorized start-up), Maintenance Services (scheduled preventive maintenance), Repair Services (diagnostics and repair with a 90-day parts and labor guarantee), OEM Parts Sales, and Warranty Management and Filing. Underpinning operations is an Asset Tag Tracking System that records equipment history and produces customer-facing spend reports. Physical infrastructure consists of eight warehouse locations across the East Coast with over 75,000 square feet of combined space dedicated to receiving, storing, and staging equipment. The company offers 24/7 emergency dispatch with a 30-minute after-hours callback guarantee.

Revenue is generated primarily through professional services contracts in installation, maintenance, and repair, complemented by OEM parts sales and warranty management fees. Pricing is quote-based and not publicly disclosed. The go-to-market mix combines direct enterprise field sales, inbound service requests (via 800 number, dedicated departmental emails, and web forms), and channel partnerships with equipment dealers who leverage Clark's installation capability for their end-customers. Named enterprise references include Rutter's (convenience store / food service) and Clark Food Service Equipment, both described as long-standing relationships. Marketing channels are predominantly organic social (LinkedIn, Facebook, Instagram, Twitter/X) and a content-rich company website with services, industries, equipment, and manufacturers sections.

Name

Clark Service Group

Legal name

Clark Service Group

Website

https://clarkservicegroup.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

101–250 employees

Short description

Clark Service Group is a Lancaster, Pennsylvania-based B2B provider of commercial kitchen equipment installation, maintenance, repair, OEM parts, and warranty services, delivered by factory-authorized technicians across an eight-warehouse East Coast footprint for restaurants, hotels, hospitals, schools, and convenience stores.

Ownership category

akta.pro rank

Product category

Commercial Kitchen Equipment Services

NAICS

Business Service Centers (56143), Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Services-Facilities Support Management Services (8744), Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Maintenance, Service Contracts & Equipment Repair (Field Service, Parts) (HLAGAIAN)

akta.pro secondary industries

Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG), Helpdesk & Service Request Coordination (FM Call Handling/Dispatch) (BPABAEAI)

Keywords

• Commercial kitchen services
• Equipment installation
• Equipment maintenance
• Equipment repair
• Kitchen equipment parts

Headquarters

HQ city

Lancaster

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain

Revenue model

1. Installation Services: Professional installation of commercial kitchen equipment including uncrating, assembly, final connections for refrigerant, gas, electric, and plumbing, as well as stainless steel welding. Includes manufacturer-authorized start-up and warranty management.
2. Repair Services: Responsive repair services for commercial kitchen equipment with 90-day parts and labor guarantee. Includes OEM parts, clean workspaces, and targeted satisfaction follow-ups.
3. Maintenance Services: Routine scheduled maintenance services to protect investment in commercial kitchen equipment.
4. Parts Sales: Sales of OEM (Original Equipment Manufacturer) parts through the Parts Counter department.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Clark Service Group provides professional installation, scheduled maintenance, and repair services for commercial kitchen equipment, supported by OEM parts sales and warranty management. Field services are delivered by factory-authorized and certified technicians capable of handling gas, electric, plumbing, refrigerant, and stainless steel welding work, with eight warehouse locations across the East Coast staging equipment for deployment.

Product overview

Clark Service Group is a commercial kitchen equipment service company offering a unified suite of services across the equipment lifecycle. The core offerings consist of three integrated services: Installation Services (receiving, staging, and professional equipment installation with gas, electric, plumbing, and refrigerant connections), Maintenance Services (routine scheduled maintenance to protect equipment investments), and Repair Services (diagnostics and repair by factory-certified technicians). Supporting services include Part Sales (OEM parts) and Warranty Services (warranty management and filing assistance). The company operates eight warehouse locations across the East Coast to support equipment receiving, storage, and staging for their installation operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Installation Services

Quantifiable outcome

• After-hours emergency response within 30 minutes
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered flagship and core.

• Rutter'sflagshipStrategic or Co-development PartnerLong-standing partnership with Rutter's, a convenience store/food service chain. Rutter's Director of Food Service Ryan Krebs describes the relationship as a true definition of partnership, noting Clark Service Group understands their business model and provides professional and timely service.
• Equipment Dealers (East Coast)coreChannel Partner/ Reseller/ DistributorSupport equipment dealers throughout the East Coast by receiving, storing, and staging commercial equipment in preparation for installation at dealer customer locations. This channel partnership enables dealers to offer professional installation services to their customers.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Hobart Service (ITW Food Equipment Group): Hobart Service is the manufacturer-owned service arm of ITW Food Equipment Group, providing installation, maintenance, and repair across the U.S. for commercial kitchen equipment. It is a broad incumbent that competes with Clark Service Group for factory-authorized service work on Hobart and related brands.
• TriMark: TriMark is a national distributor and service provider for commercial kitchen equipment, offering design, installation, parts, and field service. It overlaps with Clark Service Group across installation, parts, and maintenance for foodservice operators.
• Middleby Corporation: Middleby is one of the largest commercial kitchen equipment manufacturers globally, with a growing installed base that requires service. As an OEM with direct and authorized service channels, it is a broad incumbent shaping the service ecosystem in which Clark Service Group operates.
• Hoshizaki America: Hoshizaki America manufactures commercial ice machines and refrigeration and operates an extensive factory-authorized service network across the U.S. It is a broad incumbent that competes with Clark Service Group for service on commercial refrigeration and ice equipment.
• True Manufacturing: True Manufacturing produces commercial refrigeration equipment and supports an authorized service partner network. It is a broad incumbent that overlaps with Clark Service Group on installation, warranty service, and parts for commercial refrigeration in foodservice.

Direct peers

• The Boelter Companies: Boelter is a commercial foodservice equipment design, supply, and service company serving restaurants, hospitality, and institutional customers. It directly competes with Clark Service Group in installation and service of commercial kitchens, with broader national reach.
• Stafford-Smith, Inc. Stafford-Smith is a commercial kitchen equipment service and supply company serving foodservice operators across the Midwest. It is a direct regional peer offering installation, repair, and parts services comparable to Clark Service Group's core offerings.
• K&W Equipment (a Middleby company): K&W Equipment provides commercial kitchen equipment, installation, and service, and operates as part of Middleby's foodservice distribution and service network. It competes directly with Clark Service Group in equipment sales, install, and field service.

Others

• Parts Town: Parts Town is a leading OEM parts distributor for commercial kitchen equipment, supplying parts to service companies and operators nationwide. It is an ecosystem participant adjacent to Clark Service Group's parts counter business, with some overlap in parts procurement and customer relationships.

Emerging players

• Advance Tabco: Advance Tabco manufactures commercial kitchen stainless steel products, work tables, and equipment used in foodservice operations. It is an emerging-overlap player that supplies into the same customers Clark Service Group serves, with growing service and installation capabilities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ClarkServiceGrp
• Facebookfacebook.com/ClarkServiceGroup
• LinkedInlinkedin.com/company/clark-service-group
• Instagraminstagram.com/clarkservicegroup

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clark Service Group