BSS IT
BSS IT is a German ERP software vendor specializing in Microsoft Dynamics 365 Business Central-based industry solutions for building cleaning, temporary staffing, and security service companies, serving mid-market enterprises across Germany and Austria via six regional offices and ~120-130 employees.
- Company typePrivate
- Founded2004
- HeadquartersKassel, Germany
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What BSS IT does
BSS IT (legal entity: BSS Business Solutions for Services GmbH) is a German enterprise software company that develops and implements vertical-specific ERP solutions for service providers, primarily in building cleaning (Gebäudereinigung), temporary staffing (Zeitarbeit), and security services (Sicherheitsdienste). Founded in 2004 and headquartered in Kassel, the company operates as the BSS Gruppe with regional subsidiaries across Germany — BSS Mitte, BSS Nord, BSS Ost, BSS Süd (Lederer Systemhaus GmbH), and BGL Software GmbH — plus Austria, employing approximately 120-130 people across six locations. BSS has positioned itself for nearly two decades as a specialized Microsoft Dynamics 365 Business Central / NAV partner focused exclusively on service-industry verticals, with named enterprise customers including Fürst Gruppe, tiptop Group, gepe Gebäudedienste PETERHOFF, and Anticimex.\n\nThe company's core products — BSS.CLEAN (building cleaning), BSS.TIME (temporary staffing), BSS.CLEAN Security Edition, BSS|cleaning pro, and BSSIservice pro — are proprietary industry modules built on the Microsoft Dynamics 365 Business Central / NAV platform and delivered via Microsoft Azure cloud. These modules address workforce scheduling, contract and object management, time tracking, billing, compliance, and customer relationship management for service companies with hundreds to thousands of deployed workers. BSS supplements the ERP core with Power BI reporting, PowerApps low-code customization, FLS VISITOUR route optimization, Microsoft Teams integration, and AI features delivered through Microsoft Copilot and Microsoft Agents (including a Sales Order Agent for autonomous order processing, launched in the October 2025 release).\n\nBSS generates revenue through three streams: annual software subscriptions for cloud access and maintenance, professional services for implementation and consulting, and recurring support contracts via a support portal and hotline. The go-to-market combines direct enterprise field sales through six regional offices with event-driven demand generation at industry trade shows (CMS Berlin, Zukunftsforum Gebäudedienste, ES-Unternehmensforum, STAFFINGpro) and content marketing in trade publications. Customers are predominantly German mid-market service companies with 300-7,000 deployed workers, and BSS cites multiple customers with 15+ year relationships; BSS.CLEAN is also distributed globally via the Microsoft App Store. The company is privately held, founder/management-owned, with no disclosed external funding.
BSS IT firmographics
Firmographics- Name
- BSS IT
- Legal name
- BSS Business Solutions for Services GmbH
- Website
- https://bss-it.de
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BSS IT is a German ERP software vendor specializing in Microsoft Dynamics 365 Business Central-based industry solutions for building cleaning, temporary staffing, and security service companies, serving mid-market enterprises across Germany and Austria via six regional offices and ~120-130 employees.
- Ownership category
- akta.pro rank
BSS IT industry classification
Industry- Product category
- ERP Software for Service Industries
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
- akta.pro secondary industries
- Professional Services Automation (PSA) & Services ERP (HDAEAEAF), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), ERP Implementation & Systems Integration Services (BPAEAGAA)
Keywords
Where BSS IT is headquartered
LocationHeadquarters
- HQ city
- Kassel
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
BSS IT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing and Subscription: ERP software solutions based on Microsoft Dynamics 365 Business Central with annual subscription fees for cloud access and maintenance.
- Implementation and Consulting Services: Professional services for software implementation, customization, project management, and process consulting.
- Support and Maintenance: Ongoing technical support, remote maintenance, training, and software updates through support portal and hotline services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise ERP solutions with customized pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
BSS IT product offering
Product offeringCore offering
BSS IT develops and sells ERP software solutions built on Microsoft Dynamics 365 Business Central, with proprietary industry-specific modules for building cleaning companies (BSS.CLEAN), temporary staffing agencies (BSS.TIME), and security service providers (BSS.CLEAN Security Edition). The company delivers these solutions to medium-sized service companies in German-speaking markets alongside implementation, consulting, training, and ongoing support services.
Product overview
BSS IT offers a platform-plus-modules architecture built on Microsoft Dynamics 365 Business Central. The core products are BSS.CLEAN (for building cleaning), BSS.TIME (for temporary staffing), and BSS.CLEAN for Security Services, all running as industry-specific extensions on the Dynamics NAV/BC ERP platform. Additional services include remote maintenance, support portals, training, and consulting. The solution integrates with Microsoft Azure cloud, PowerApps for low-code customization, Power BI for analytics, and FLS VISITOUR for tour planning optimization. AI capabilities are delivered through Microsoft Copilot and Agents for process automation.
Differentiator
Problem solved
Functional benefit
Brands
- BSS.CLEAN: All-in-one solution software for building cleaning services
- BSS.TIME
- BSS|cleaning pro
- BSSIservice pro
Products and services
- BSS.CLEAN All-in-one ERP solution for building cleaning companies (Gebäudereinigung) that manages customer and order data, staff deployment planning, cleaning processes, and is built as an industry-specific extension on Microsoft Dynamics 365 Business Central.
- BSS.TIME All-in-one ERP solution for temporary staffing agencies (Zeitarbeit) that provides employee management, flexible planning, and staffing-specific workflows integrated with Dynamics 365 Business Central.
- BSS.CLEAN for Security Services All-in-one ERP solution for security service providers (Sicherheitsdienste) that manages deployment planning, security-specific processes, patrol management, and integrates with Microsoft Dynamics 365 Business Central.
- BSS|cleaning pro Industry-specific ERP solution variant for cleaning services running on Microsoft Dynamics 365 BC/NAV, serving as the core platform for building cleaning operations management.
- BSSIservice pro ERP system originally designed for the cleaning industry and facility services, adapted for multi-service providers including pest control, monitoring, and optimized tour planning through FLS VISITOUR integration.
- Training Services (Schulungen) Training services for customers on BSS software solutions including BSS.CLEAN, BSS.TIME, and Dynamics 365 Business Central functionality.
- Project Management (Projektleitung) Professional project management services for software implementation, including planning, coordination, and oversight of ERP deployment projects.
- Key Account Contract Key account management and dedicated support contract providing major clients with priority support, dedicated account management, and tailored service agreements.
- Best-Practice Workshop Best practice workshops for process optimization and software utilization, helping customers maximize the value of their BSS ERP implementation.
- Hotline Support (Hotline-Betreuung) Hotline support services providing customers with direct telephone-based assistance for operational questions and issue resolution.
- Support Portal Customer support portal for ticket submission and issue tracking, enabling customers to manage and monitor their support requests.
Quantifiable outcome
- 80% growth in actions using Dynamics 365 Business Central over recent years
Companies that use BSS IT
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles3 records
BSS IT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature8 records
BSS IT partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft is the core technology platform partner. BSS solutions are built on Microsoft Dynamics 365 Business Central/Navision, deployed on Azure cloud, integrate with Microsoft PowerApps, Microsoft Teams, and leverage Microsoft Copilot and AI agents. BSS.CLEAN is available on the Microsoft App Store.
- HTW Berlin (Hochschule für Technik und Wirtschaft)minorResearch partnership with HTW Berlin for Mixed Reality/HoloLens applications in facility management and maintenance. Joint project exploring innovative technology applications.
- FLS GmbH (Fast Lean Smart)coreTechnology partnership for real-time tour planning. FLS VISITOUR with PowerOpt algorithm is fully integrated into BSS ERP systems. Enables optimized route planning for field service operations.
- ES Edgar Schröder GmbHminorPartnership for ES-Unternehmensforum industry events for staffing companies. BSS participates as exhibitor at annual events.
- RAL Gütezeichen / Gütegemeinschaft der Gebäudereinigung e.V.minorBSS is a supporting member of RAL Gütezeichen quality association for building cleaning, participating in industry events like Club Future.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
BSS IT competitors and assessment
Company assessmentBroad incumbents
- Avanade: Global Accenture/Microsoft joint venture and the largest pure-play Microsoft Dynamics 365 implementation partner. Broad incumbent whose Dynamics 365 practice overlaps BSS's delivery model at much larger scale, especially on enterprise ERP rollouts.
- Allgeier Enterprise Services: German IT services group with a strong Microsoft Dynamics 365 practice alongside broader digital, SAP and enterprise services. Larger incumbent offering overlapping ERP/CRM capabilities as part of a wider portfolio, not a vertical specialist.
- Sage Group: Global ERP/accounting software vendor with a strong presence among German SMB and mid-market customers across services and project-based industries. Broad incumbent offering overlapping ERP, billing and PSA-adjacent capabilities as part of a wider portfolio.
- ORBIS AG: Established German Microsoft and SAP partner delivering ERP, CRM and digital transformation services to mid-market industrial customers. Larger incumbent with overlapping Dynamics capabilities but broader, non-vertical focus.
Direct peers
- ATOSS Software AG: Public German workforce management software vendor specializing in time-and-attendance, scheduling, and staffing optimization for service, retail and logistics customers. Direct competitor in BSS.TIME's staffing/personnel services ERP space, particularly among German Mittelstand staffing agencies.
- CKL GmbH: Mid-sized German Microsoft Dynamics 365 (Business Central/Nav) and Power Platform implementation partner serving SMB and mid-market customers. Direct peer competing for Microsoft-aligned ERP engagements in the German market.
- KUMAVISION AG: German Microsoft Dynamics 365 Business Central/LS Central partner delivering industry-specific ERP and CRM for SMB and mid-market customers, including service and project-based verticals. Directly comparable as a regional Dynamics ISV competing for the same German Mittelstand ERP wallet.
- newvision GmbH: German Microsoft Dynamics 365 Business Central partner focused on SMB and mid-market ERP rollouts. Comparable as a domestic Dynamics ISV of similar scale pursuing Microsoft-driven mid-market ERP opportunities.
- SIEVERS-GROUP: German Microsoft Dynamics 365 partner providing industry ERP, CRM, and Power Platform solutions, including verticalized offerings. Comparable as a DACH Dynamics ISV of similar size competing for Microsoft-driven ERP customers.
Emerging players
- FacilitySoft: Specialized German CAFM/facility management software provider for cleaning, security and building services. Comparable as a smaller vertical software peer focused on BSS's facility management and security service customer base, though not built on Dynamics 365.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
BSS IT social profiles
Digital presenceBSS IT compliance and trust
Trust signalCompliance1 record
BSS IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
BSS IT leadership team
Management profileNumber of profiles
Profiles8 records
BSS IT subsidiaries and ownership
Company hierarchySubsidiaries5 records
BSS IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BSS IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BSS IT
What does BSS IT do?
BSS IT develops and sells ERP software solutions built on Microsoft Dynamics 365 Business Central, with proprietary industry-specific modules for building cleaning companies (BSS.CLEAN), temporary staffing agencies (BSS.TIME), and security service providers (BSS.CLEAN Security Edition). The company delivers these solutions to medium-sized service companies in German-speaking markets alongside implementation, consulting, training, and ongoing support services.
Is BSS IT a public or private company?
BSS IT is a private company. It is classified as management employee owned and is currently operating.
When was BSS IT founded?
BSS IT was founded in 2004. It employs 1 to 10 people.
Where is BSS IT based?
BSS IT is headquartered in Kassel, Germany, in the Europe region.
How does BSS IT make money?
Three revenue lines are on record. Software Licensing and Subscription is the primary driver. The others are implementation and Consulting Services and support and Maintenance.
Who are BSS IT's main competitors?
Broad incumbents on record are Avanade, Allgeier Enterprise Services, Sage Group and ORBIS AG. Direct peers are ATOSS Software AG, CKL GmbH, KUMAVISION AG, newvision GmbH and SIEVERS-GROUP. FacilitySoft is listed as an emerging player.
Does BSS IT have an API?
No public API is recorded for BSS IT.
What industry is BSS IT in?
BSS IT's product category is ERP Software for Service Industries. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of HDAEAEAF, Professional Services Automation (PSA) & Services ERP. Its NAICS code is 5132 and its SIC code is 7372.