Fysiomanager

What Fysiomanager does

Fysiomanager (legal entity: World of Health B.V.) is a privately held Dutch SaaS company founded in 2005 in Heerenveen by physiotherapists, providing browser-based Electronic Patient Dossier (EPD) software to physiotherapists and allied paramedical professionals across the Netherlands. The platform is built cloud-native from inception — no local installation required — and delivers automatic monthly updates (typically end-of-month), real-time agenda management, and integrated clinical, administrative, and financial workflows in a single system. It is the first Dutch paramedic EPD to launch a fully integrated ZorgDomein referral module using the HL7 FHIR standard (live since 2017), and the first to integrate PROMIS patient-reported outcome questionnaires.

The product suite spans a core EPD (patient records, scheduling, clinical measurement, treatment-plan library aligned to KNGF guidelines and MDS Keurmerk) and a set of integrated modules including FM-VideoConsult, Online Plannen (patient self-service booking), MijnZorgtoegang patient portal, PREM-ondersteuning, FM Analytics and Fysiostats, bundled Twinfield accounting, iDEAL payments via Mollie, and GDS 2.0-compliant declaration management via Vecozo/Vektis. Customer migration is supported by an in-house 6-step Overstapservice that automates data transfer from competing EPDs (Intramed, SpotOnMedics, FysioRoadmap). The company holds NEN 7510 and ISO/IEC 27001 certifications and reports over 90% customer recommendation.

Revenue is generated primarily through a usage-based monthly subscription priced by declared treatment hours, which scales from solo practitioners (single-user pricing) up through multi-therapist practices, with optional paid add-ons (notably FM Analytics at €13.65/user/month for legacy users) and ancillary managed services such as Declaratie Ontzorgd. Distribution is direct via the company website, an inbound/outbound sales-consultant team, regional customer meetings, and an active presence at major Dutch paramedical congresses (KNGF, NVLF, MedischOndernemen LIVE, ClaudicatioNet), supplemented by a Tell-a-Friend referral programme paying €350–€450 per converted referral. The installed base is composed entirely of SMB practices — solo therapists through mid-sized multi-disciplinary clinics — with no disclosed geographic expansion beyond the Netherlands. The company underwent a planned founder succession in October 2024, with Truus Oostra assuming the directorship from Peter de Boer.

Name

Fysiomanager

Legal name

World of Health

Website

https://fysiomanager.nl

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Fysiomanager is a Dutch SaaS company providing browser-based Electronic Patient Dossier (EPD) software for physiotherapists and allied paramedical practices across the Netherlands, automating scheduling, billing, declarations, and clinical workflows.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software (Paramedical EPD)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Claims Management & Digital FNOL Platforms (FSAGAGAC)

Keywords

• Electronic patient records
• Paramedical practice software
• Physiotherapy EPD
• Healthcare billing software
• Practice management platform

Headquarters

HQ city

Heerenveen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription - Usage-based (Treatment Hours): Monthly fees calculated based on the number of treatment hours (or declared/invoiced treatments) in that month. This scales with the practice size and activity, providing a flexible cost model where solopractitioners pay for one user while growing practices pay proportionally more.
2. FM Analytics Add-on: Advanced analytics tool FM Analytics available as optional paid add-on at €13.65 per user per month (excl. VAT) for pre-2018 users who do not have it included in their package.
3. Tell-a-Friend Referral Bonuses: One-time referral bonuses (€350-€450) credited against monthly subscription fees for referring new customers. Offsets revenue but drives customer acquisition.
4. Declaratie Ontzorgd (Outsourced Declarations): Additional service offering declaration management outsourced to Fysiomanager for practices that want to delegate billing administration.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Fysiomanager is a Dutch provider of browser-based Electronic Patient Dossier (EPD) software for physiotherapists and all paramedical professionals. The platform combines a central agenda, patient records, insurance declaration/billing, integrated Twinfield accounting, online patient booking, video consultations, a patient portal (MijnZorgtoegang), analytics, and a first-of-its-kind native ZorgDomein FHIR referral integration. It is sold as a monthly usage-based subscription scaled to declared treatment hours, with optional add-ons and migration/managed-services support.

Product overview

Fysiomanager is a browser-based Electronic Patient Dossier (EPD) software platform for physiotherapists and all paramedical professionals (including exercise therapy, occupational therapy, dietetics, speech therapy, and skin therapy). The core EPD Software serves as the central platform, with integrated modules including FM-VideoConsult (video consultations), Agenda en Navigatie (real-time scheduling), Declareren en Factureren (declaration and invoicing with iDEAL via Mollie), Online Plannen (patient self-service booking), MijnZorgtoegang (patient portal with questionnaires and appointment cards), FM Analytics and Fysiostats (analytics), PREM-ondersteuning (patient experience measurement), Twinfield Boekhouding (integrated accounting), and the ZorgDomein Module (FHIR-based referral integration). Services include an Overstapservice (data migration from competing EPDs), Servicedesk support, and Cursus Dossiervorming (dossier training). The GDS module implements the new Generieke Declaratiestandaard 2.0 for standardized healthcare declarations.

Differentiator

Problem solved

Functional benefit

Products and services

• Fysiomanager EPD Software
• FM-VideoConsult

Quantifiable outcome

• Administrative hours reduced — customers explicitly report fewer hours spent on administration
• +4 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature13 records

Partnerships

13 partnerships are on record, tiered core and minor.

• ZorgDomeincoreTechnology or Integration · 1 November 2017ZorgDomein is the leading Dutch digital platform for healthcare referrals, used by 9 in 10 Dutch GPs. Fysiomanager was the first and only paramedic EPD with a fully integrated ZorgDomein module using the HL7 FHIR standard. Over 60 practices used the module daily as of 2019. Fysiomanager users receive an attractive discount on ZorgDomein subscriptions. The module is free for users with a ZorgDomein account.
• TwinfieldcoreTechnology or IntegrationTwinfield accounting software is bundled standard with every Fysiomanager account at no extra cost. Payments and financial transactions are automatically synchronised from Fysiomanager to Twinfield. Fysiomanager is 'Twinfield certified'. Joint training sessions are organised regularly for users.
• PhysitrackminorStrategic or Co-development PartnerPhysitrack partnered with Fysiomanager for E-health webinars. Physitrack experts shared experiences on implementing E-health in therapy practices during joint webinars.
• Stichting Keurmerk FysiotherapiecoreStrategic or Co-development PartnerFysiomanager collaborated with the Quality Mark Foundation on multiple initiatives: introduction of PROMIS questionnaires (first Dutch paramedic EPD to offer them), participation in the 'Slimmer Scoren' scientific pilot, and development of MDS Keurmerk-aligned treatment plan templates.
• Nivel (Netherlands Institute for Health Services Research)minorStrategic or Co-development PartnerPartner in the 'Slimmer Scoren' scientific project using PROMIS questionnaires for patient-reported outcome measurement. Nivel uses data collected via Fysiomanager's 6MWT (6-Minute Walk Test) for national health services research.
• Dutch-Flemish PROMIS GroupminorStrategic or Co-development PartnerCollaborated with Fysiomanager and Hogeschool Utrecht to introduce PROMIS (Patient Reported Outcome Measures Information System) questionnaires into the EPD as the first Dutch paramedic EPD to offer them.
• Hogeschool Utrecht (Utrecht University of Applied Sciences)minorStrategic or Co-development PartnerPartner in the 'Slimmer Scoren' scientific project alongside Stichting Keurmerk Fysiotherapie and Nivel. Contributed expertise on movement science to the PROMIS implementation.
• VecozocoreTechnology or IntegrationVecozo is the platform through which Fysiomanager submits electronic declarations to health insurers. The GDS-compliant declarations are sent via Vecozo.
• VektiscoreTechnology or IntegrationVektis develops healthcare information standards including the GDS (Generieke Declaratiestandaard). Fysiomanager implements Vektis standards for declarations and treatment codes.
• MijnZorgtoegangcoreTechnology or IntegrationMijnZorgtoegang is the patient portal integrated with Fysiomanager, providing patients with a digital appointment card with notifications. Reduces no-show rates. Questionnaires and clinical measurements are automatically synced to the portal.
• KNGF (Koninklijk Nederlands Genootschap voor Fysiotherapie)coreStrategic or Co-development PartnerKNGF is the Royal Dutch Society for Physiotherapy. Fysiomanager's standard treatment procedures are aligned with KNGF guidelines and Evidence Statements. Fysiomanager maintains an active presence at the KNGF Jaarcongres.
• NVLF (Nederlandse Vereniging voor Logopedie en Foniatrie)coreStrategic or Co-development PartnerNVLF is the Dutch Association for Speech Therapy and Phoniatrics. Fysiomanager has added NVLF-aligned treatment plans for speech therapy (logopedie) including guidelines for aphasia, TOS, OMFT, and stuttering.
• ClaudicatioNetminorStrategic or Co-development PartnerClaudicatioNet is a network for supervised walking therapy for patients with intermittent claudication. Fysiomanager has an active presence at the ClaudicatioNet Jaarcongres.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Epic Systems: Epic is the largest international EHR vendor, dominating US hospital systems and expanding globally. While it does not focus on Dutch paramedical practices, its scale and integration breadth define the broader competitive benchmark.
• Oracle Health (formerly Cerner): Oracle Health (formerly Cerner) is a major international EHR and healthcare IT vendor. Like Epic, it serves larger healthcare organisations but represents the broader incumbent benchmark for healthcare records and billing software.
• Chipsoft: Chipsoft is the leading Dutch hospital EHR vendor (HiX). While it focuses on inpatient and hospital settings, it represents a broad incumbent in Dutch healthcare IT whose capabilities and integration depth could pressure allied-health vendors.
• Nedap: Nedap's healthcare division provides Ons, an EHR and care platform used across Dutch healthcare providers including elderly and disability care. It is a broad incumbent with overlapping capabilities in patient records and care coordination.

Regional players

• Doctolib: Doctolib is a European practice management and booking platform dominant in France, Germany, and Italy. It serves a similar SMB practice customer base but operates in different geographies, making it a regional rather than direct Dutch competitor.

Direct peers

• Curasoft: Curasoft provides EPD and practice management software for Dutch healthcare providers, including allied health. It competes with Fysiomanager in serving the same SMB paramedical practice customer base in the Netherlands.
• Intramed: Intramed is a leading Dutch EPD provider for physiotherapy and paramedical practices. Fysiomanager specifically builds automated migration tools from Intramed, confirming direct head-to-head competition for the same Dutch allied-health customer segment.
• SpotOnMedics: SpotOnMedics is a Dutch EPD vendor for allied healthcare practices, including physiotherapy. Fysiomanager's Overstapservice explicitly migrates data from SpotOnMedics, indicating it is a direct competitor for the same installed base.

Emerging players

• Therapieland: Therapieland is a Dutch exercise and e-health platform supporting physiotherapy practices and patients with home exercise programmes. It overlaps with Fysiomanager's allied-health customer base through complementary rather than identical functionality.

Others

• Physitrack: Physitrack is an E-health and exercise prescription platform that is a strategic partner of Fysiomanager (joint webinars on E-health integration). It is adjacent rather than competitive, offering home exercise programmes that complement the EPD workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/fysiomanager
• Facebookfacebook.com/fysiomanager.nl
• LinkedInlinkedin.com/company/fysiomanager
• Instagraminstagram.com/fysiomanager

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fysiomanager