What HyCare does

HyCARE GmbH is a Berlin-based, German-only software vendor founded in 1996 by Thomas Liehr, specializing in modular nursing care management software for the German market. Its product suite covers four care verticals through dedicated editions: HyCARE ambulant (outpatient services), HyCARE stationär (inpatient facilities), HyCARE hospiz (hospice care, co-developed with Elisabeth-Hospiz gGmbH), and HyCARE intensiv (intensive and pediatric care). Core functionality spans patient administration, multi-payer billing (SGB V/XI/XII), tour planning, staff scheduling, electronic data exchange (DTA), mobile time recording via the HyCARE smart app (NFC/RFID-based, Android and iOS), lean documentation (SIS), and AI-powered voice capture. The platform is built on a Windows client/server architecture using SAP's Advantage Database Server, deployable on-premises or via terminal server, with 20+ add-on modules covering DATEV/Lexware/SAP financial and payroll integrations, GoogleMaps route optimization, online factoring, and multi-location management.

The company is a subsidiary of the opta data Gruppe and serves a customer base that includes Germany's major welfare organizations (AWO, ASB, Caritas, Diakonie, DRK, Volkssolidarität) alongside private providers and Existenzgründer (nursing-service startups) reached through a bundled partner package with AS Bremen, DZH, Bolz IT, Top10-Agentur, and ERGO. Revenue is generated through a hybrid license-plus-subscription model (one-time purchase or rental priced per patient managed), recurring module subscriptions, hardware sales (NFC tags, USB dongles), and professional services for implementation, training, and process consulting. The company is regulated by the German Telematics Infrastructure (TI-ready), holds a PRODMOD-ID for KIM, and has been DTA-certified since 1998 — a regulatory moat that materially restricts new entrants.

Name

HyCare

Legal name

HyCARE Organisationsberatung und Softwarelösungen für Pflegeeinrichtungen GmbH

Website

https://hycare.de

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

HyCARE GmbH is a Berlin-based, German-only software vendor founded in 1996 that provides modular nursing care management software for outpatient, inpatient, hospice, and intensive care services across Germany, with mobile apps, NFC-based time tracking, and integrated billing.

Ownership category

akta.pro rank

Product category

Nursing Care Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Childcare & Eldercare Caregiving Platforms (BPAMAHAJ)

Keywords

• Nursing care software
• Patient management system
• Care billing software
• Mobile time tracking
• Healthcare documentation

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software licensing (Purchase): HyCARE software is available for one-time purchase. Pricing is based on the number of patients managed in the system. Customers can start with a basic module (administration and billing) and expand to full functionality over time. HyCARE is an unlimited system that grows with the customer's business.
2. Software rental/subscription: HyCARE can also be rented (Softwaremiete), enabling lower upfront costs for startups and small businesses. This provides recurring revenue and makes the product accessible during the founding phase of a nursing service.
3. Module expansions and add-ons: Customers pay for additional modules beyond the base system, including tour planning, duty scheduling, financial accounting interface, payroll interface, GoogleMaps, NFC hardware, terminal server, multi-location module, factoring interface, room management, and more.
4. Professional services (training, onboarding, consulting): HyCARE provides implementation support, training, consulting for process optimization, and certification assistance (e.g., Trustcenter certification). The company also offers organizational consulting to nursing services as part of its value proposition.
5. Hardware sales (NFC tags, USB dongles): HyCARE sells NFC tags (RFID transponders) for tamper-proof presence verification and USB dongles (copy protection connectors) for additional workstations.
6. GoogleMaps-Schnittstelle Aboservice: The GoogleMaps interface is provided as a subscription-based service (Abo) in HyCARE, representing a recurring revenue stream.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

HyCARE develops and sells a modular nursing care management software suite for German outpatient, inpatient, hospice, and intensive care services, covering patient administration, multi-payer billing (SGB V/XI/XII), staff scheduling, tour planning, and reporting. The platform is complemented by companion mobile applications (HyCARE smart and HyCARE smart:office) for Android and iOS with NFC-based presence verification and AI-supported voice documentation, plus over 20 add-on modules for financial accounting, payroll, factoring, room management, and route optimization.

Product overview

HyCARE is a modular nursing care software platform consisting of six core products: HyCARE ambulant (ambulatory care), HyCARE stationär (stationary care), HyCARE hospiz (hospice care), HyCARE intensiv (intensive care), HyCARE smart (mobile time recording), and HyCARE smart:office (mobile workplace). These are complemented by over 20 add-on modules covering scheduling, billing, accounting interfaces, payroll, route planning, factoring, room management, and document generation. The system integrates with German healthcare infrastructure including DTA/KIM for cost carrier data exchange, telematics infrastructure (TI), and multiple accounting/payroll systems. Mobile apps support Android and iOS with NFC-based attendance tracking and AI-powered voice documentation.

Differentiator

Problem solved

Functional benefit

Brands

• HyCARE ambulant: Ambulatory care software solution for outpatient nursing services with billing, scheduling, and documentation capabilities.
• HyCARE hospiz
• HyCARE intensiv
• HyCARE smart
• HyCARE smart:office
• HyCARE stationär

Products and services

• HyCARE ambulant Core nursing software for ambulatory/outpatient care services with three expansion levels: basic data management and billing, integrated scheduling and tour planning, and mobile time and service recording. Handles all German federal state billing variants, DTA, and cost carrier data exchange.
• HyCARE hospiz Specialized hospice care software handling triple billing (sickness insurance, nursing insurance, social welfare/private) per \u00a739a SGB V with automatic 5-10% donor contribution calculation. Includes room management, pain assessment, and hospice-specific documentation.
• HyCARE intensiv Specialized software for intensive care services, pediatric nursing care, and assistance providers. Features reference care team planning (Bezugspflegeplanung) instead of traditional tour planning, autonomous nursing team planning, and school assistance with automatic holiday calendar integration.
• HyCARE smart Mobile time and service recording application for Android and iOS with NFC-based tamper-proof attendance verification, live data synchronization, GPS location tracking, vital data capture, wound documentation, medication control, and route planning.
• HyCARE smart:office Mobile workplace tablet application for iOS and Android providing live access to customer and employee data, duty schedules, tour planning, patient admission with SIS, and duty reassignment capabilities for on-call and emergency services.
• HyCARE station\u00e4r Comprehensive software for stationary care including day care, short-term care, shared living arrangements, and full inpatient facilities. Features daily rate billing, back-calculation up to three months, resident management, personnel administration, and comprehensive documentation.
• BEGI (Begutachtungsinstrument / Pflegegradrechner) Free mobile nursing care assessment instrument app for calculating care levels (Pflegegrade) based on the official German assessment instrument. Available for Android and iOS, works offline with local data storage.
• Rundum-Paket f\u00fcr Existenzgr\u00fcnder Comprehensive startup package for new nursing services including software rental, hardware procurement, factoring setup, insurance packages, and professional website/SEO services through the partner network (AS AG, Bolz IT, Top10-Agentur, ERGO).

Quantifiable outcome

• Fuhrparkkosten (fleet costs) should be ideally under 9%, above 12% considered critical
• +4 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability2 records

Feature11 records

Partnerships

24 partnerships are on record, tiered core and minor.

• AS Abrechnungsstelle für Heil-, Hilfs- und Pflegeberufe AG (AS Bremen)coreChannel Partner/ Reseller/ DistributorAS Bremen is a major billing center for nursing services in Germany. HyCARE has pre-configured interfaces for AS Bremen's billing system and has special partner contracts benefiting HyCARE customers (purchase or rental). AS AG also serves as a key referral partner for new HyCARE customers in the Existenzgründer package.
• DZH Dienstleistungszentrale für Heil- und Hilfsmittelanbieter GmbHcoreChannel Partner/ Reseller/ DistributorDZH is a major billing service provider for healthcare and nursing services in Germany. HyCARE has pre-configured interfaces for DZH's billing system and co-organizes the annual HyCARE+DZH Pflegegipfel summit in Mallorca as a joint marketing event.
• Bolz IT Care GmbH & Co. KGcoreImplementation/ SI/ Consulting PartnerIT services partner based in Berlin serving HyCARE customers throughout Germany. Provides hardware setup, network configuration, professional data backup, and virus protection recommendations. Primary IT partner for HyCARE's Existenzgründer package.
• Hiller + Hinken GmbHminorImplementation/ SI/ Consulting PartnerIT services partner serving the Bremen and Hamburg regions. Supports HyCARE customers in northern Germany with hardware and network setup.
• Winterklee Büroservice – Bernd KleeminorImplementation/ SI/ Consulting PartnerOffice services partner serving Berlin and Brandenburg. Provides HyCARE-compatible IT support for customers in the greater Berlin area.
• DATEV eGcoreTechnology or IntegrationDATEV is Germany's largest accounting software cooperative serving tax advisors and businesses. HyCARE has a pre-configured interface to DATEV-SELF (DAMO) for financial accounting data exchange, enabling seamless transfer of billing data from HyCARE to customers' accounting systems.
• LexwarecoreTechnology or IntegrationLexware is a leading German provider of business management and accounting software (part of Haufe Group). HyCARE has pre-configured interfaces to Lexware products for both financial accounting and payroll data exchange.
• SAP (Advantage Database Server)coreTechnology or IntegrationHyCARE uses the Advantage Database Server (ADS) from SAP as its recommended client/server database management solution for installations with 5+ workstations. ADS provides data integrity, encryption, network failure protection, and performance optimization via caching.
• Top10-Agentur (Michael Fischer)minorGTM or Marketing PartnerSEO and web agency specializing in the healthcare and social services sector, based near Frankfurt am Main. Partner for the Existenzgründer package, providing professional website creation and Google ranking guarantees (top 10 results).
• Fabian Scheerer (ERGO Hauptagentur)minorGTM or Marketing PartnerERGO insurance group's main agency providing specialized insurance packages for nursing service startups at favorable rates. Partnered with HyCARE for the Existenzgründer package.
• SysPra – UnternehmensberatungminorImplementation/ SI/ Consulting PartnerBusiness consulting firm specializing in nursing care operations. Refers clients to HyCARE and provides operational/process consulting to HyCARE customers for optimizing their care management workflows.
• Unternehmensberatung – WissgottminorImplementation/ SI/ Consulting PartnerBusiness consulting firm (Ralf Wißgott) specializing in nursing care facilities. Provides consulting and references HyCARE in trade publications (e.g., CAREkonkret) as a recommended software tool.
• Berg Unternehmensberatung und Steuerberatungsgesellschaft mbHminorImplementation/ SI/ Consulting PartnerBusiness and tax consulting firm serving nursing care providers. Refers clients to HyCARE.
• opta data GruppecoreStrategic or Co-development PartnerHyCARE GmbH is described as 'Ein Unternehmen der opta data Gruppe' (a company of the opta data Group). The opta data Gruppe is a larger German healthcare services group providing billing, software, and related services to healthcare providers.
• VDAP – Verband Deutscher Alten- und Behindertenhilfe e.V.minorOthersGerman industry association for elderly and disability care. HyCARE is associated with VDAP.
• AVG – AnbieterVerband qualitätsorientierter Gesundheitspflegeeinrichtungen e.V.minorOthersGerman industry association for quality-oriented healthcare facilities. HyCARE is associated with AVG.
• ABVP – Arbeitgeber- und BerufsVerband Privater Pflege e.V.minorOthersGerman employers' and professional association for private nursing care providers. HyCARE is associated with ABVP.
• B.A.H. – Bundesarbeitsgemeinschaft Hauskrankenpflege e.V.minorOthersGerman national association for home nursing care. HyCARE is associated with B.A.H.
• Campus BerlinminorOthersEducational institution in Berlin where students in nursing or healthcare management programs can gain first experience with HyCARE software as part of their training.
• GPB Gesellschaft für Personalentwicklung und Bildung mbHminorOthersTraining institution for nursing and healthcare management where students can learn HyCARE software as part of their curriculum.
• BFW Berufsförderungswerk Berlin Brandenburg e.V.minorOthersVocational rehabilitation center in Berlin Brandenburg offering training programs where HyCARE software may be used for educational purposes.
• G.A.L.B. Förderung gGmbHminorOthersTraining and support organization where HyCARE software may be used for educational purposes in nursing training programs.
• B.F.G. Bildungsinstitut Fachbereiche GesundheitswesenminorOthersTraining institute in the healthcare sector where students can gain experience with HyCARE software.
• Combit (List & Label)coreTechnology or IntegrationHyCARE uses the List & Label reporting tool from combit for all form, report, label, and mail merge output. This enables customers to design and customize all printed documents, reports, charts, and labels directly within HyCARE.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Connext Vivendi (Connext GmbH): Connext Vivendi is a major German nursing care software platform covering ambulant, stationär, hospiz, and intensiv settings with similar billing and tour planning functionality, making it one of the closest direct competitors to HyCARE.
• DAN Produkte GmbH: DAN Produkte sells modular software for German nursing services including billing, scheduling, and documentation, with comparable coverage of ambulant and stationär care settings — directly competing with HyCARE in the SMB and mid-market.
• SoftCon GmbH: SoftCon provides billing and management software for German nursing services and home care providers, positioning it as a direct competitor in ambulatory billing and documentation workflows.
• Pflege & Plan (P&P Software GmbH): P&P Software's Pflege & Plan line is a German nursing care management suite covering ambulant and stationär care with comparable billing, scheduling, and documentation features.
• MediFox GmbH: MediFox is one of the leading German providers of software for ambulatory and inpatient nursing care services, offering billing, documentation, and tour planning — directly overlapping with HyCARE's core product suite.

Broad incumbents

• CompuGroup Medical SE: CompuGroup Medical is one of Europe's largest healthcare IT groups and owns MediFox, giving it broad portfolio reach across ambulatory, hospital, and pharmacy software — a much larger incumbent with overlapping nursing-care capabilities.
• Dedalus Group: Dedalus is a large European healthcare IT vendor offering clinical, diagnostic, and care software across multiple care settings, providing broad-incumbent competition to niche vendors like HyCARE.

Others

• DATEV eG: DATEV is Germany's largest accounting software cooperative and is integrated with HyCARE for financial data exchange; it is an adjacent ecosystem enabler rather than a direct competitor.
• opta data Gruppe: opta data is the parent group of HyCARE and provides billing services to healthcare providers in Germany; it functions as both parent and adjacent ecosystem participant rather than a software competitor.

Emerging players

• Birdie Care: Birdie is a UK-based home care management platform offering rostering, visit notes, and billing — an emerging cloud-native player illustrating the SaaS-first direction the nursing software market is moving toward.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HyCare.eu
• LinkedInlinkedin.com/company/hycare-gmbh

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HyCare