Izfe

Name

Izfe

Legal name

INFORMATIKA ZERBITZUEN FORU ELKARTEA-SOCIEDAD FORAL DE SERVICIOS INFORMATICOS SA (IZFE)

Website

https://izfe.eus

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Public Administration IT Services

NAICS

Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

IT Service Management (ITSM) Platforms (HDAEALAA), ITSM Reporting, SLA/XLA & Service Performance Management (BPAEAJAL)

Keywords

• Public sector IT services
• Government technology consulting
• Electronic administration platforms
• Municipal cloud infrastructure
• Public administration cybersecurity

Headquarters

HQ city

Donostia-san Sebastián

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations

Revenue model

1. Public Administration IT Services: Izfe operates as the provincial IT services company providing infrastructure, consulting, development, integration and maintenance services to the Gipuzkoa Provincial Government, municipalities and public entities. Revenue comes from government budgets and EU funding programs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Izfe is the foral IT services company of the Gipuzkoa Provincial Government, providing integrated technology services — consulting, infrastructure, custom software development, integration, maintenance, cybersecurity, virtual cloud, and AI-enabled platforms — to the Diputación Foral de Gipuzkoa, all municipalities in the territory, and foral public entities. Its portfolio spans specialized modules for tax management, economic management, social services (GizaNET), electronic administration, and proprietary AI systems such as ERREKA document classification and the AI Dependency Assessment Tool.

Product overview

Izfe is a public IT services company for Gipuzkoa Administration offering an integrated portfolio of products and services. The core offerings include Virtual Cloud (Hodei Birtuala) providing private cloud infrastructure, Custom Solutions for end-to-end project delivery, Cybersecurity services, and Assistance & Training. The product suite encompasses specialized modules for tributary management, economic management, social services (via GizaNET platform), general services, and electronic administration. Notable AI-powered products include ERREKA (automatic document classification with 93.4% precision), Errenta+ mobile tax app, AI Dependency Assessment Tool (94% accuracy), and ZHLDatuGunea/Zaintza Datu Gunea (federated Big Data platforms for care ecosystems). The company also provides specialized systems like Jakinarazi (electronic notifications), EsKua (case management), and Carpeta Ciudadana de Políticas Sociales (citizen folder). The architecture follows a platform-plus-modules approach with GizaNET as the social policies technology platform and strategic infrastructure like Gipuzkoa Sarea fiber network enabling connectivity across all public entities.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Cloud (Hodei Birtuala) Private cloud services for municipalities, mancomunities, and Provincial Entities, providing virtual servers, file storage, remote backup, electronic administration software, and web portal services in a high-availability environment within Gipuzkoa.
• Custom Solutions (Soluciones a Medida) End-to-end strategic and transformative solutions covering the entire project lifecycle: consulting, requirements gathering, analysis, design, development, testing, implementation, training, maintenance, and evolution.
• Cybersecurity (Zibersegurtasuna)
• Assistance and Training
• Tributary Management Module
• Economic Management Module
• Social Services Platform (GizaNET)
• Electronic Administration Suite
• ERREKA AI Document Classification System AI-based automatic register entry classifier that processes documents through zOCR text extraction and uses a LightGBM machine learning model trained on 38,037 manually classified entries to automate document classification with 93.4% precision.
• Errenta+ Mobile Application Mobile and tablet application for income tax management enabling citizens to consult taxes, accept tax proposals, book appointments, request certificates, and receive notifications as part of the Gipuzkoa income tax campaign.
• Jakinarazi Electronic Notification System Electronic notification management system enabling adhesion to the Single Enabled Electronic Address (DEHú) through the Government of the Basque Country's Single Concentration Point (PUC), with full SIR interoperability.
• AI Dependency Assessment Tool (BVD)

Quantifiable outcome

• 93.4% precision in automatic document classification through ERREKA AI system
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability9 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Cyberzaintza (Agencia Vasca de Ciberseguridad)coreStrategic or Co-development Partner · 1 September 2023Izfe participates in the new Basque Cybersecurity Agency established to combat internet threats and new technology risks. Izfe's ICT Services Manager Maribel Ugarte participated in presentation panel on challenges for Basque public administrations.
• Ayuntamiento de Zarautz (Zarautz Town Council)minorStrategic or Co-development Partner · 9 May 2019Collaborated with Izfe on Liferay website management project, presenting the municipality's commitment to Liferay for renewing all municipal websites.
• ADinkideminorStrategic or Co-development PartnerPrivate entity participating in the Zaintza Herri Lab local care ecosystems, exchanging information through the ZHLDatuGunea platform.
• OkEnCasaminorStrategic or Co-development PartnerPrivate entity participating in the Zaintza Herri Lab local care ecosystems, exchanging information through the ZHLDatuGunea platform.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accenture Spain: Global IT services firm with a dedicated public-sector practice in Spain including regional and municipal government accounts. Competes for large-scale digitization programs and could be a threat in EU-funded tenders.
• Minsait (Indra): Indra's IT and digital transformation unit serving Spanish public administrations, including tax, social services, and digital government platforms. Closest large private-sector competitor in the same product categories Izfe delivers.
• VASS: Spanish digital transformation consultancy with active public-sector practice in regional and municipal government. Competes with Izfe for custom software development and electronic administration projects in Spain.
• T-Systems Iberia: Deutsche Telekom's enterprise IT arm with operations in Spain, providing cloud, IT operations, and digital government services. Competes in tenders for large public-sector digital transformation projects funded by EU programs.
• Ayesa: Spanish IT services and engineering firm with a strong public-sector footprint in Andalusia and other regions. Comparable in offering IT consulting, custom development, and managed services to government clients.
• Capgemini Spain: Global IT services and consulting firm with significant public-sector involvement in Spain, including digital government and tax modernization programs. Direct competitor for large public-sector IT contracts.
• INETUM (formerly everis): Large Iberian and European IT services group (including IECISA) with a substantial public-sector practice in Spain. Competes with Izfe for EU-funded digitization tenders and provides the broader scale and private-sector alternatives Izfe lacks.

Direct peers

• Lantik: Foral IT services society of the Bizkaia provincial government, providing cloud, custom solutions, and managed IT services to the provincial administration and municipalities. Structurally identical to Izfe but serving the neighboring Bizkaia territory, making it the closest direct comparable.
• EJIE: Álava provincial government's IT services company, delivering IT infrastructure, custom software, and electronic administration services to the provincial council and municipalities. Same foral-society model as Izfe, serving the third Basque province.

Regional players

• ITELAZPI: Public entity of the Basque Government operating telecommunications and broadcasting networks across the Basque Country. Comparable as a Basque public-sector technology provider, though focused on telecom infrastructure rather than municipal IT services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Izfe