OKencasa

What OKencasa does

OKencasa, operated by the Spanish legal entity DIGIZEN INTERACTIVE S.L., is a digital health program designed to support family caregivers of dependent elderly people. The offering centers on the Zaindoo mobile application, which delivers structured well-being content, personalized improvement plans, indicator tracking, and real-time alerts to enrolled caregivers. The underlying technology pairs a consumer-facing mobile app with a data analytics and reporting layer that feeds aggregated caregiver information to public administration stakeholders.

The program was validated through a randomized clinical study of 210 families conducted in 2019 in collaboration with the University of the Basque Country (UPV/EHU) and the London School of Economics. OKencasa obtained the Spanish National Security Scheme (ENS) certification in 2024, enabling it to process public-sector health and social data under Spanish regulation.

OKencasa operates as a B2B2C distribution, with the caregiver end-user accessing the program free of charge and revenue flowing from public administration contracts, EU grants, and partnerships with private entities such as IMQ Insurance. The company is headquartered in Hernani, Basque Country, and currently operates exclusively within the Basque regional market, with a team of approximately 9 employees.

Name

OKencasa

Legal name

DIGIZEN INTERACTIVE S.L.

Website

https://okencasa.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

OKencasa, operated by DIGIZEN INTERACTIVE S.L., provides a mobile-based caregiver support program for family caregivers of dependent elderly people in the Basque Country. The company sells B2B2C through public administration contracts and insurer partnerships, delivering the Zaindoo app backed by a clinically validated methodology.

Ownership category

akta.pro rank

Product category

Caregiver Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family Caregiver Coaching, Education & Support (HSABAIAI)

akta.pro secondary industries

Caregiver Support, Coaching & Training (HLADALAG), Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Caregiver support services
• Elder care programs
• Mobile health applications
• Dependent elderly care
• Caregiver training platforms

Headquarters

HQ city

Hernani

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Public Institution Funding: OKencasa is supported by various levels of public administration (Basque Government, Provincial Council of Gipuzkoa, municipalities). The service appears to be funded through institutional/public sector contracts rather than direct consumer payments. Families receive the service through public social/healthcare programs.
2. Points-based Service Program: A points program provides families access to services (physiotherapy, home adaptation, legal advice, administrative management) at advantageous economic conditions, potentially generating revenue through partner service providers.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

OKencasa provides a comprehensive caregiver support program for family members caring for dependent elderly relatives. The program combines the ZAINDOO mobile application with online and in-person caregiver training, accompaniment by social and healthcare specialists, a care-organization workspace, and access to a network of discounted caregiving services, all contracted primarily through public administrations.

Product overview

OKencasa is a single unified caregiver support program centered on the ZAINDOO mobile application, which serves as the entry point to the system. The offering consists of the OKencasa main program platform and its companion mobile app ZAINDOO. ZAINDOO enables caregivers to access care organization tools, online training modules, specialist accompaniment, and discounted services (physiotherapy, home adaptation, legal advice, administrative support). A points-based rewards program provides families access to valuable services within the caregiving context. The system includes data analysis tools and real-time alert systems for public administration support.

Differentiator

Problem solved

Functional benefit

Brands

• Zaindoo: The mobile application used by OKencasa for caregiver support, enabling interaction between caregivers and the OKencasa support system, tracking care evolution and caregiver status.

Products and services

• OKencasa Caregiver Support Program

Quantifiable outcome

• Caregivers supported by OKencasa reduce care time by average of 9.56 hours per week
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core, supporting and flagship.

• University of the Basque Country (UPV/EHU)coreStrategic or Co-development Partner · 1 April 2019Scientific validation of OKencasa methodology through a Randomized Clinical Study with 210 families over 9 months (April-December 2019), with ethical approval from the Clinical Research Ethics Committee of Basque Country.
• London School of EconomicscoreStrategic or Co-development Partner · 1 April 2019Co-research partner in the scientific validation study of the OKencasa methodology, providing academic rigor and international credibility.
• METAPOSTA S.A.supportingTechnology or IntegrationData custodian for sensitive documents such as medical reports and clinical histories shared through the OKencasa-Zaindoo application, providing secure storage and custody services.
• Basque Government (Gobierno Vasco)flagshipGTM or Marketing PartnerPrimary institutional backer and partner in the public administration ecosystem supporting family caregiver programs in the Basque Country.
• Provincial Council of Gipuzkoa (Diputación de Gipuzkoa)flagshipGTM or Marketing PartnerInstitutional backer and partner providing support for social-healthcare dependency care programs.
• City of Donostia / San SebastiáncoreGTM or Marketing PartnerMunicipal partner supporting local family caregiver programs through institutional endorsement.
• AdinberrisupportingOthersCollaborating organization in the OKencasa ecosystem supporting caregiver care programs.
• AfagisupportingOthersCollaborating organization in the OKencasa ecosystem.
• IMQ (Insurance)supportingOthersPartner providing healthcare insurance services accessible through the points program.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Others

• AlayaCare: Canada-based cloud software provider for home care agencies, offering scheduling, clinical documentation, and family portals. Adjacent to OKencasa as an enabling technology provider for the broader home-care ecosystem.
• Family Caregiver Alliance (FCA): US nonprofit organization providing caregiver resources, education, and policy advocacy for families caring for aging relatives. Comparable in mission and target audience to OKencasa but as a nonprofit advocacy and resource provider rather than a tech platform.
• Zarit Caregiver Burden Interview Consortium (academic): Refers to academic and clinical frameworks such as the Zarit Burden Interview used to measure caregiver overload. Included as an ecosystem peer: OKencasa's well-being indicators are derived from and benchmark against this body of caregiver-assessment science, and continued academic engagement (e.g., UPV/EHU) is part of its evidence moat.

Direct peers

• Cariloop: US-based caregiver support platform providing expert care coaches, digital tools, and resource libraries to families caring for aging relatives — closely aligned with OKencasa's caregiver coaching and resource access model.
• Homethrive: US-based caregiver support platform combining a digital assistant with human care guides to help family caregivers manage daily care tasks, training, and resources — directly comparable in product and target user to OKencasa.
• Wellthy: US-based care concierge and family caregiver support platform offering personalized coordination, resources, and digital tools to families caring for aging or ill loved ones — a close functional analog to OKencasa's B2B2C caregiver support model.

Emerging players

• VitalConnect: US-based remote patient monitoring company whose wearable biosensor and analytics platform overlaps with OKencasa's caregiver-monitoring and real-time alert capabilities, though targeting clinical rather than family caregiver use cases.

Broad incumbents

• Care.com: Large US-based marketplace connecting families with caregivers across elder care, child care, and special needs. Overlaps in caregiver matching but operates at broader scale and a fundamentally different marketplace model.
• Tunstall Healthcare: UK-headquartered established provider of telecare, telehealth, and assisted living technology across Europe. Operates broadly in the same elder-care space as OKencasa but with a hardware-centric, multi-country model rather than a focused caregiver-support app.

Regional players

• Carers UK: UK-based charity supporting unpaid family caregivers through information, training, and policy advocacy. Comparable in mission to OKencasa and operates in a different European national context, illustrating a potential regional peer or expansion benchmark.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/okencasa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OKencasa