What ARKO Property Management does

ARKO Property Management Ltd is a family-run, independent private limited company headquartered in Hastings, East Sussex, providing specialist residential block management services as a Managing Agent since 2003. It serves block owners, leaseholders, Residents' Management Companies (RMCs), and Right to Manage Companies (RTMs) in Hastings, St Leonards and surrounding East Sussex, managing the communal and freehold elements of residential buildings. The company operates exclusively in residential block management and does not undertake sales or lettings work.

Its core offering is a unified, full-service managing agent package comprising service charge accounting (held in designated client bank accounts), day-to-day and long-term cyclical maintenance management delivered by an in-house maintenance team with same-day response for most issues, a 24/7/365 emergency call-out service with typical 15-minute on-site attendance, Section 20 consultation and contract management for major works, lease covenant enforcement and arrears collection, and Right to Manage setup services. The company's go-to-market is relationship-based and local: customers are acquired via the arko.co.uk website, direct inquiries, and local reputation, with weekly property visits to managed buildings cited as a service differentiator. ARKO operates on transparent flat-fee pricing (not percentage-based) with additional fees pre-disclosed in contract, generating recurring subscription-like revenue per managed block.

Underlying technology is standard web infrastructure — Google Analytics, Adobe Analytics, and reCAPTCHA — rather than proprietary systems; service delivery is human-led through the in-house maintenance team and a network of local sub-contractors. The company holds voluntary regulatory membership in The Property Institute (TPI, formerly ARMA) and Trading Standards 'Approved Code' status, and is led by Director George Okines, who brings 40 years of building refurbishment and project management experience. ARKO does not disclose revenue, has no funding history, no parent company, and no subsidiaries, and operates with 1-10 employees.

Name

ARKO Property Management

Legal name

ARKO Property Management Ltd

Website

https://arko.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Residential Lease Administration & Tenant Services (BPAJAFAL)

akta.pro secondary industries

Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), Townhome & PUD Association Management (BPAJAHAE)

Keywords

• Residential block management
• Managing agent services
• Service charge accounting
• Leasehold property management
• Block maintenance services

Headquarters

HQ city

Hastings

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Property Management Services: ARKO provides full Managing Agent services for residential blocks including service charge accounting, day-to-day maintenance management, long-term cyclical maintenance, Section 20 consultation, emergency call-out services, lease covenant enforcement, and service charge arrears collection. Revenue is generated through transparent flat fee rates rather than percentage-based charges.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ARKO Property Management provides Managing Agent services for residential blocks in Hastings, St Leonards and surrounding areas in East Sussex. Its core offering bundles service charge accounting, day-to-day maintenance management, long-term cyclical maintenance planning, Section 20 consultation and contract management, 24/7 emergency call-out response, lease covenant enforcement, and service charge arrears collection into a recurring management contract with transparent flat fee rates (not percentage-based).

Product overview

ARKO Property Management is a family-run residential block management company offering a unified, full-service managing agent package. The core product, ARKO Property Management Services, provides end-to-end residential block management including service charge accounting, in-house maintenance services, 24/7 emergency call-out response, Section 20 consultation and contract management, lease covenant enforcement, and Right to Manage setup services. All services operate on transparent flat fee rates (not percentages) and include face-to-face and remote meeting facilities via Zoom or Teams. The company has been providing specialist residential block management since 2003, focusing exclusively on block management without sales or lettings operations.

Differentiator

Problem solved

Functional benefit

Products and services

• ARKO Property Management Services (Full Managing Agent) Comprehensive full-service Managing Agent engagement for residential blocks in Hastings, St Leonards and surrounding areas, bundling service charge accounting, routine and cyclical maintenance management, 24/7 emergency call-out, Section 20 consultation, lease covenant enforcement, service charge arrears collection and Right to Manage setup. Sold as a recurring contract to freeholders, RMCs and RTMs on a transparent flat fee basis.
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting
• Service Charge Accounting

Named customers8 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• The Property Institute (TPI)coreStrategic or Co-development PartnerARKO is voluntarily regulated as a proud member of The Property Institute (formerly known as ARMA). This regulation helps give clients confidence that properties will be managed to the highest industry standards. ARKO links to and distributes TPI helpsheets covering topics such as managing agent role, fire safety, Section 20 consultation, condensation, water leaks, noise, pest control, and anti-social behaviour.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Knight Frank: Knight Frank is a global real estate advisory firm with a UK residential property management arm serving blocks, estates, and build-to-rent assets. It competes with ARKO in residential block management as part of a much broader real estate services portfolio, with greater scale and technology investment.
• Countrywide (now part of Connells Group): Countrywide, now part of the Connells Group, is one of the UK's largest residential property services groups and historically operated a residential block and estate management arm. It competes with ARKO on block mandates as part of a much wider estate agency and property services portfolio.
• Savills: Savills is a global real estate services firm offering UK residential building and estate management alongside valuation, advisory, and agency services. It overlaps with ARKO on residential block management for high-end London and Southeast developments, competing with deeper resources.
• FirstPort: FirstPort is one of the UK's largest residential property managers, managing tens of thousands of developments across the country. It is the dominant broad incumbent in the same residential block management space as ARKO, offering overlapping service-charge accounting, maintenance, and compliance services but at national scale.

Direct peers

• Zenith Management: Zenith Management is a UK residential block management specialist providing service charge administration, on-site and remote management, and compliance services. It is a comparable direct peer to ARKO, operating a similar TPI-regulated managing agent model for leasehold blocks.
• HML Management: HML is a UK specialist managing agent for residential blocks, RMCs, and RTMs, providing service charge accounting, Section 20 consultation, and on-site management. It is a direct peer to ARKO, operating a similar full-service block management model but at significantly larger national scale.
• Trinity Rose Property Management: Trinity Rose is a smaller UK specialist managing agent providing residential block and leasehold management services. It is a comparable direct peer to ARKO in scale and service offering, focused on similar RMC/RTM and freehold block clients.
• Rendall & Rittner: Rendall & Rittner is a UK-wide specialist managing agent focused on residential blocks, leasehold developments, and RMC/RTM portfolios. It directly competes with ARKO for the same RMC/RTM and freehold block mandates and operates an analogous full-service managing agent model with TPI/ARMA regulation.
• Page Estate Management: Page Estate Management is a UK-based residential block and estate management firm serving freeholders, RMCs, and RTMs. It is a comparable regional direct peer to ARKO with a similar service menu including service charge accounting, maintenance coordination, and Section 20 consultation.

Others

• Leasehold Advisory Service (LEASE): LEASE is a UK not-for-profit advisory body providing free guidance on leasehold law, service charges, and dispute resolution to leaseholders. It is not a direct competitor but is ecosystem-adjacent to ARKO, often referenced by RMCs and RTMs that ARKO serves when navigating Section 20, RTM formation, and service charge disputes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arkoproperty
• LinkedInlinkedin.com/company/arko-property-management

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARKO Property Management