What Echo Hearing Systems & Audiology does

Echo Hearing Systems & Audiology, Inc. is a privately held audiology practice founded in 2001 and headquartered in Worthington, Ohio, operating four clinic locations across the Columbus metropolitan area (Powell, Grove City, Upper Arlington, and Worthington). The practice provides diagnostic hearing evaluations, hearing aid consultations, custom fittings, tinnitus assessment, earwax removal via Earigator, hearing aid repairs, Real Ear Measurement (REM) verification, and custom hearing protection. Its primary customer segments are adults with hearing loss, tinnitus sufferers, and individuals needing occupational/recreational hearing protection, served through a direct-to-consumer model with online scheduling and community events as top-of-funnel channels.

The practice sells Audibel-branded prescription hearing aids — including Aris AI, Vitality AI, Signature Series, and earlier-generation devices — built on the Starkey Laboratories technology platform that incorporates Neuro Sound Technology, Edge Mode, Pro10 HydraShield waterproofing, Bluetooth LE / Auracast / Google Fast Pair connectivity, edge AI for sound classification, fall-risk detection validated by Stanford, and generative AI assistant features delivered through the Thrive and My Audibel companion apps. The practice also offers OTC hearing aids, wireless Bluetooth accessories, the Worry-Free extended warranty program, and repairs for most major brands regardless of original purchase location.

Revenue is generated primarily through hardware sales of prescription hearing aids bundled with professional fitting services, supplemented by professional service fees (hearing tests, REM, tinnitus evaluations, Earigator earwax removal), and recurring revenue from extended warranty plans. The practice participates in a broad set of commercial insurance plans, federal employee plans, BWC workers' compensation, and discount networks including Amplifon, TruHearing/GEHA, United Healthcare Hearing, Hearing Care Solutions, and Opportunities for Ohioans with Disabilities. Pricing is not publicly disclosed; the initial hearing screening with audiometric examination is offered free of charge as a patient acquisition entry point, with financing available for device purchases.

Name

Echo Hearing Systems & Audiology

Legal name

Echo Hearing Systems & Audiology, Inc.

Website

https://echohearing.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Echo Hearing Systems & Audiology is a privately held, four-clinic audiology practice in the Columbus, Ohio metro area, selling Audibel prescription hearing aids and providing hearing tests, fittings, tinnitus care, and repairs to adults with hearing loss.

Ownership category

akta.pro rank

Product category

Audiology Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

akta.pro secondary industries

Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI), Hearables (True Wireless Earbuds & Smart Headphones) (CRACAIAD)

Keywords

• Hearing aid fittings
• Audiology services
• Tinnitus treatment
• Hearing evaluations
• Hearing aid repairs

Headquarters

HQ city

Worthington

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hearing Aid Sales: Sale of prescription hearing aids including Audibel brand products across multiple technology tiers (Aris AI, Vitality AI, Signature Series, and standard models). Revenue derived from device sales with professional fitting services included.
2. Audiology Professional Services: Professional audiology services including hearing tests, hearing aid consultations, clean and check appointments, hearing aid repairs, real ear measurements, tinnitus evaluations, and Earigator earwax removal treatment.
3. Extended Warranty Plans: Worry-Free Warranty coverage including loss, damage and repair protection plans extending through the 5th year from original purchase

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Echo Hearing Systems & Audiology is a privately held audiology practice that sells prescription Audibel hearing aids and provides professional audiology services including diagnostic hearing tests, personalized fittings, Real Ear Measurement verification, tinnitus evaluations, Earigator earwax removal, hearing aid repairs, clean-and-check maintenance, and custom hearing protection across four Columbus, Ohio metro locations. The practice bundles device sales with clinical fitting services and offers extended Worry-Free Warranty coverage, multiple hearing aid technology tiers, and Over-the-Counter (OTC) hearing aids for perceived mild-to-moderate loss. Companion products include Bluetooth accessories and three smartphone applications (My Audibel, Thrive Hearing Control, Hear Share) for device control and health monitoring.

Product overview

Echo Hearing Systems & Audiology is a hearing healthcare practice offering prescription hearing aids and related services. The company sells Audibel branded hearing aids as its primary product line, featuring advanced AI-powered technologies including Aris AI, Vitality AI, and Signature Series. Their hearing aid portfolio spans multiple styles (Receiver-in-Canal, Behind-the-Ear, In-the-Ear, In-the-Canal, Completely-In-Canal, Invisible-In-Canal) with options for rechargeable, waterproof, Bluetooth connectivity, tinnitus relief, and activity tracking. The product ecosystem includes companion smartphone apps (My Audibel, Thrive Hearing Control, Hear Share) and wireless Bluetooth accessories (TV Streamer, microphones, remote controls). Supporting services include hearing tests, Real Ear Measurement, hearing aid repairs, clean & check, earwax removal (Earigator), and extended warranty programs. They also offer Over-the-Counter hearing aids for mild self-perceived hearing loss.

Differentiator

Problem solved

Functional benefit

Brands

• Audibel: Hearing aid brand and technology platform offered through the practice, featuring products such as Aris AI, Vitality AI, and Signature Series hearing aids with various styles including rechargeable, RIC, BTE, ITC, CIC, and IIC options.

Products and services

• Audibel Aris AI Hearing Aids Premium AI-powered prescription hearing aids featuring advanced processing, Bluetooth LE connectivity with Google Fast Pair and Auracast support, up to 51 hours rechargeable battery life, health tracking sensors, and fall detection for adults with hearing loss.
• Audibel Vitality AI Hearing Aids AI-powered hearing aids with edge AI that mimics the brain's auditory cortex to classify complex soundscapes, enhance speech, and reduce noise in real-time. Includes fall risk detection validated by a Stanford University study, up to 51 hours battery life, and waterproof design.
• Audibel Signature Series Custom Hearing Aids Premium custom hearing aids offering true-to-life sound via Neuro Sound Technology in virtually invisible form factors, including the world's smallest custom rechargeable CIC and waterproof options.
• Over-The-Counter (OTC) Hearing Aids Self-fit hearing aids for adults 18+ with perceived mild to moderate hearing loss, available without prescription. One-size-fits-most with Bluetooth and preset programs.
• Tinnitus Hearing Aids Hearing aids with Multiflex Tinnitus Technology providing customizable sound stimulus to soothe tinnitus symptoms, available across all current Audibel product lines for tinnitus sufferers.
• CROS / BiCROS System Hearing solution for single-sided hearing loss — CROS system transmits sound from poorer ear to better ear; BiCROS serves individuals with hearing loss in both ears.
• Bluetooth Hearing Aids Hearing aids with Bluetooth connectivity enabling wireless connection to smartphones, tablets, TVs, and direct audio streaming, including Auracast and Google Fast Pair support on premium models.
• Waterproof Hearing Aids Hearing aids built with Pro10 HydraShield technology repelling moisture, waterproof up to 3 feet depth for rechargeable styles, with protection against drops.
• Bluetooth Accessories Wireless Bluetooth accessories including TV Streamer, Table Microphone, Remote Microphone, Mini Remote Microphone+, and Remote Control that expand hearing aid streaming and control capabilities.
• Custom Hearing Protection Custom hearing protection including swim molds, filtered earplugs for musicians, professional athletes, and hunters, plus industrial noise protection for workplace use.
• Hearing Tests Comprehensive hearing evaluations including audiometric examination, audiogram analysis, and consultation. Free initial appointment offered to new patients.
• Real Ear Measurement (REM) Scientific verification service using probe microphone to measure sounds at the ear drum, ensuring hearing aids are programmed to precise hearing needs with appropriate amplification at each frequency for each patient.
• Earigator Treatment (Earwax Removal) Earwax removal using warm pressurized water to gently clear accumulated wax from ear canals, available at Powell, Grove City, Worthington, and Upper Arlington offices.
• Hearing Aid Repairs Repair and service for most hearing aid brands and models, including in-house repairs and manufacturer servicing for extensive repairs or warranty work, regardless of where the device was originally purchased.
• Clean & Check Service Professional hearing aid cleaning and maintenance service including testing of components (receiver, microphones, controls, battery compartment), typically free or nominal fee, recommended every 6 months.
• Tinnitus Evaluation and Treatment Tinnitus evaluation and management services including assessment, sound therapy, and tinnitus hearing aid fitting using Multiflex Tinnitus Technology for individuals experiencing ringing, buzzing, or hissing in the ears.
• Worry-Free Warranty Program Extended warranty coverage program for Audibel hearing aids including Deluxe Loss/Damage/Repair Protection, Loss and Damage Protection, and Repair Protection options through the 5th year from original purchase.
• My Audibel App Smartphone app pairing with Aris AI and Vitality AI hearing aids, providing hearing control, health monitoring, fall detection, Auracast connectivity, Google Fast Pair, language translation, reminders, and AI assistant features.
• Thrive Hearing Control App Comprehensive smartphone app for tailoring the hearing aid experience with Edge Mode, Mask Mode, speech enhancement, call streaming, personalized memories, geotagged locations, health tracking, fall detection, telehealth, voice assistant, and language translation.
• Hear Share App Caregiver support app enabling hearing aid wearers to share health and wellness information (activity, engagement, hearing aid usage) with selected family members or care providers for safety monitoring.

Quantifiable outcome

• Most patients require adjustment period of up to 4 months before becoming fully acclimated to hearing aids
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Starkey Laboratories, Inc.coreTechnology or IntegrationStarkey Laboratories is the parent company of the Audibel brand. Echo Hearing operates as part of the Audibel network, selling Audibel hearing aids and utilizing Audibel's proprietary technology platform including AI-powered hearing aids, smartphone apps (Thrive, My Audibel), and the Audibel Patient Promise warranty program. Starkey provides all hearing aid products, technology, and national warranty support.
• Audibel NetworkcoreChannel Partner/ Reseller/ DistributorEcho Hearing is part of the Audibel nationwide network of over 1,000 clinics. This network provides统一的品牌识别、national warranty honoring, referral network, and collective marketing support. Network clinics adhere to Audibel's standards of care including the 7-point patient promise framework.
• Insurance ProviderscoreChannel Partner/ Reseller/ DistributorEcho Hearing accepts multiple insurance plans including Aetna, Anthem Blue Cross Blue Shield, Cigna, Humana, MediGold, United Healthcare, BWC, and Federal Employee plans. Also providers for hearing aid discount programs including Amplifon, Hearing Care Solutions, Nation's Hearing, TruHearing/GEHA, United Healthcare Hearing, Workers Compensation, and Opportunities for Ohioans with Disabilities.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• HearUSA: National audiology clinic chain (backed by WS Audiology) offering hearing tests, prescription hearing aids, and tinnitus care. Operates owned clinics plus provider-network model directly competing with Echo Hearing in the multi-location audiology services segment.
• Connect Hearing (Sonova): U.S. audiology clinic network owned by Sonova (Phonak parent), offering hearing evaluations, prescription devices, and ongoing service. Directly comparable clinic-based audiology model serving similar adult hearing-loss demographics.
• Miracle-Ear: Largest U.S. audiology retail network with ~1,500 franchised clinics selling prescription hearing aids, hearing tests, fittings, and ongoing service. Same direct-to-consumer, multi-location audiology model as Echo Hearing and the most direct head-to-head competitor in the Columbus market.
• Beltone: National audiology retail franchise network (owned by GN Hearing) operating owned and franchised clinics offering hearing tests, fittings, and devices. Directly comparable business model to Echo Hearing, including insurance acceptance and senior-focused marketing.
• HearingLife: One of the largest U.S. audiology clinic networks (formerly AccuQuest), offering hearing evaluations, prescription fittings, and ongoing care. Closely comparable multi-location audiology practice model with similar patient demographics and service mix.

Emerging players

• Audicus: Direct-to-consumer online hearing-aid brand offering lower-priced prescription and OTC devices with remote fitting. Represents the DTC channel pressuring Echo Hearing's traditional in-clinic prescription model.
• Lexie Hearing: DTC hearing-aid subscription and OTC brand offering self-fit devices with optional audiology support. Targets the same mild-to-moderate loss cohort that historically fed Echo Hearing's prescription funnel.
• Nuheara: Smart-hearing and hearables company selling AI-powered earbuds with hearing-enhancement features (HP Hearing Pro). Represents the consumer-electronics/OTC overlap pressuring traditional prescription audiology economics.
• Jabra Enhance: Online hearing-aid brand from GN (parent of Beltone) selling prescription and OTC devices with bundled audiology support. Emerging DTC player with overlapping technology and patient base to Echo Hearing's premium channel.

Broad incumbents

• Costco Hearing Aid Centers: Operates in-store hearing aid centers staffed by licensed audiologists/hearing instrument specialists selling prescription devices at significant discounts. A major indirect competitor in the Columbus metro that pressures Echo Hearing's pricing and patient acquisition.

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/EchoHearingSyst
• Facebookfacebook.com/echo.hearing

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Echo Hearing Systems & Audiology