International Institute of Los Angeles

What International Institute of Los Angeles does

The International Institute of Los Angeles (IILA) is a private 501(c)(3) nonprofit founded in 1914 that delivers immigration and refugee assistance services across Southern California. Per the organization's own disclosures, IILA employs over 150 staff who provide immigration legal services (asylum applications, green cards, naturalization), refugee resettlement, case management for survivors of human trafficking, free or low-cost child care, nutrition programs, transportation subsidies, utility-bill navigation, and debt-resolution assistance. The organization also serves as a statewide administrator of California Public Utilities Commission (CPUC) TEAM and CHANGES low-income utility-assistance programs through a network of 25+ community-based organizations across California.

IILA's service model is human-delivered rather than technology-led: there is no proprietary platform, and service delivery flows through case management staff, in-house and pro bono attorneys, and partner CBOs. Technology use is limited to standard nonprofit infrastructure (website, donation cart, SMS opt-in communications, an ADA-compliant public site). The underlying 'product' is integrated case management across legal, employment, and supportive service domains, with administrative reach sustained by referral flows from community partners and word-of-mouth.

Revenue is generated through three primary streams: individual donations and charitable contributions (with publicly listed tiers from $50 to $10,000+), government grants and contracts (notably the U.S. Office of Refugee Resettlement's Matching Grant program and CPUC administrative contracts), and partnership revenue (including net proceeds from the Angel City FC Immigrant City Football Club merchandise campaign). Services are provided free or at subsidized rates to refugees, immigrants, and low-income working families. Total revenue is not publicly disclosed in the source data. The organization is led by President and CEO Cambria Tortorelli, with a Development Director and Director of Development and Engagement as the named senior leaders.

Name

International Institute of Los Angeles

Legal name

International Institute of Los Angeles

Website

https://iilosangeles.org

Company type

Private

Founded year

1914

Operating status

Operating

Headcount range

51–100 employees

Short description

International Institute of Los Angeles (IILA) is a 501(c)(3) nonprofit founded in 1914 that provides immigration legal services, refugee resettlement, case management, child care, and supportive services to refugees, immigrants, survivors of human trafficking, and low-income working families across Southern California.

Ownership category

akta.pro rank

Product category

Refugee and Immigrant Social Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Immigrant & Refugee Workforce Integration Programs (EDAAAOAJ), Cultural Adjustment & Integration Services (intercultural programs, community connection) (EDALANAD)

Keywords

• Refugee resettlement services
• Immigration legal assistance
• Human trafficking case management
• Community-based resettlement
• Immigrant social services

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Charitable Contributions: IILA relies on individual donations, corporate matching gifts, planned giving/bequests, and in-kind donations from supporters. The organization is a 501(c)(3) nonprofit with Federal Tax ID 95-1641446. Donations can be designated for specific services or used where needed most.
2. Government Grants and Contracts: IILA receives funding through the U.S. Office of Refugee Resettlement's Matching Grant program and administers state programs like California's TEAM and CHANGES programs from the CPUC.
3. Partnership Revenue: IILA receives net proceeds from the Angel City FC Immigrant City Football Club merchandise campaign, where all proceeds benefit IILA's services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

International Institute of Los Angeles (IILA) is a nonprofit 501(c)(3) organization that delivers a wide range of social services to refugees, immigrants, survivors of human trafficking, and low-income working families across Southern California. Its core offerings include immigration legal services (asylum, green card, naturalization), refugee resettlement, case management, free or low-cost child care, nutrition programs, transportation subsidies, utility-bill navigation, and debt-resolution assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• Immigration Legal Services
• Refugee Resettlement Services Case management, rental assistance, employment placement, and self-sufficiency support delivered under the U.S. Office of Refugee Resettlement's Matching Grant program for newly arrived refugees and asylees.
• Child Care Services Free to low-cost child care services provided to children of low-income working families and refugee communities, including bilingual/Spanish-language programming (Cuidado de Niños).
• Nutrition Programs Nutrition support services delivered to refugees, immigrants, and low-income families to ensure food security and access to healthy meals.
• Supportive Services Wraparound supportive services spanning transportation subsidies, utility-bill navigation and assistance, and debt-resolution support for low-income working families and immigrants.
• Immigrant & Refugee Social Services Comprehensive case management for refugees, immigrants, and survivors of human trafficking, covering housing, employment, cultural integration, and benefit access.
• Afghan Legal Representation Project (ALRP) A specialized legal representation program that pairs pro bono attorneys with Afghan evacuees admitted on humanitarian parole to help them meet the one-year asylum filing deadline and obtain lawful permanent residency.
• TEAM and CHANGES Programs (CPUC Statewide Administration) Statewide administration of the California Public Utilities Commission's TEAM and CHANGES programs, providing telecommunication and gas/electric bill assistance to vulnerable communities through a network of 25 partner CBOs across California.

Quantifiable outcome

• 889+ Afghan evacuees received and resettled within 8 months of Kabul fall
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered flagship, core and minor.

• Angel City FCflagshipGTM or Marketing Partner · 2 May 2026IILA selected as official nonprofit beneficiary of Angel City FC's 2026 'Immigrant City Football Club' (ICFC) campaign. The partnership celebrates immigrant communities in Los Angeles through merchandise sales, heritage nights, and community events. All net proceeds from the ICFC collection benefit IILA directly. Partnership unveiled at May 2, 2026 home match at BMO Stadium with IILA staff on field.
• U.S. Office of Refugee Resettlement (ORR)coreStrategic or Co-development PartnerIILA is an official provider of ORR's Matching Grant Program, supporting refugees and asylees in becoming employed and financially self-sufficient. ORR provides federal funding that IILA matches through community donations and volunteer time.
• California Public Utilities Commission (CPUC)coreStrategic or Co-development PartnerIILA serves as statewide administrator of CPUC's TEAM and CHANGES programs, providing telecommunication and gas/electric bill assistance to vulnerable communities through a network of 25 CBOs.
• Compass of MaderacoreChannel Partner/ Reseller/ DistributorTEAM and CHANGES CBO partner that referred the Martinez family case to IILA. One of 25 community-based organizations in IILA's program network.
• Milestone ConsultingminorStrategic or Co-development PartnerPartnered with IILA in the Martinez family utility assistance case, helping escalate and resolve the family's $5,319.44 PG&E bill crisis.
• CandidcoreOthersIILA maintains Candid Platinum Transparency status, demonstrating organizational accountability and信息公开.
• Charity NavigatorcoreOthersIILA holds a Charity Navigator Four-Star Rating, demonstrating strong financial health and accountability.
• AfghanEvacminorStrategic or Co-development PartnerAdvocacy organization representing Afghan allies. IILA collaborates in advocating for Afghan allies left behind at Camp As Sayliyah in Qatar.
• RCUSA (Refugee Council USA)minorStrategic or Co-development PartnerIILA works with RCUSA and partners nationwide to advocate for refugee protection and humane immigration policies.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• International Rescue Committee (IRC): The IRC is a major national refugee resettlement agency with an active Los Angeles office that delivers the same ORR Matching Grant, asylum, and employment services as IILA, but operates with significantly larger scale, multi-state reach, and a deeper global fundraising funnel.
• HIAS: HIAS is a national Jewish-American refugee resettlement agency providing legal representation, resettlement case management, and employment services comparable to IILA, with broader geographic reach and donor base.

Direct peers

• International Institute of the Bay Area: IIBA is a peer International Institute (same historic name and movement), providing immigration legal aid, naturalization, and refugee services in Northern California — a direct functional peer with the same service mix but a different sub-region of California.
• Coalition for Humane Immigrant Rights (CHIRLA): CHIRLA is a Los Angeles-based immigrant rights organization providing legal services, advocacy, and workforce integration programs that directly overlap with IILA's immigration legal, employment, and civic integration service lines.
• Catholic Charities of Los Angeles: Catholic Charities of Los Angeles operates the largest network of refugee resettlement, immigration legal, and social services in LA County, directly overlapping with IILA's full-service model for refugees, immigrants, and low-income families in the same geography.
• Jewish Family Service LA (JFS): JFS LA provides refugee resettlement, immigration legal aid, case management, and family support services across the same Los Angeles geography, with a particular focus on Jewish and Iranian refugee populations — directly comparable to IILA's service portfolio.
• Central American Resource Center (CARECEN): CARECEN is a Los Angeles-based immigrant-serving organization providing immigration legal services, citizenship preparation, and youth programs, directly competing for similar Central American and broader immigrant client segments in the same catchment.

Others

• Refugee Council USA (RCUSA): RCUSA is a coalition of refugee-serving organizations in which IILA participates, serving as an umbrella advocacy and policy peer rather than a direct service competitor, but functionally aligns with IILA on refugee policy and government funding priorities.

Emerging players

• KIND (Kids in Need of Defense): KIND specializes in immigration legal representation for unaccompanied refugee and immigrant children, a service line IILA also delivers (see Client S case), making it a partial-overlap peer focused on the unaccompanied minor subset of IILA's broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/IILosAngeles
• Facebookfacebook.com/iilosangeles

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about International Institute of Los Angeles