Fastel

What Fastel does

Fastel (legal entity PT Fastel Sarana Indonesia) is a Jakarta-based, privately held internet service provider founded in 2002 as a subsidiary of CTI Group (PT Centratama Telekomunikasi Indonesia Tbk). The company delivers triple-play fiber-optic broadband services — Internet, telephony, and IPTV — to high-rise office buildings, apartment complexes, and shopping malls in the Jakarta metropolitan area under the Globe.net brand. Its core technical offering is a fiber-optic network with redundant backbones at different topologies, supporting both dedicated 1:1 symmetric access (up to 100 Mbps, 99.9% SLA) and shared broadband access (up to 5 Mbps), with a 24/7 control room providing network monitoring (99% SLA).

The company's business model is B2B-led and partnership-driven: Fastel signs flexible revenue-sharing or rental-fee agreements with building operators and property management bodies, who in turn offer the connectivity to their tenants. Pricing is not publicly disclosed; service tiers are positioned as cost-efficient and stripped of unnecessary add-ons (e.g., customers can purchase broadband without unwanted IPTV channels). Marketing is conducted primarily through direct enterprise sales to building operators, supplemented by tenant events and a 24/7 multi-channel customer hotline. By end-2016, the company had been deployed in approximately 1,000 buildings, which the company describes as the widest building coverage of any ISP in Jakarta.

As a subsidiary within the CTI Group, Fastel can offer clients a broader connectivity solution that includes indoor and outdoor cellular networks from sister companies (PT Centratama Menara Indonesia for towers, PT MAC Sarana Djaya). The company remains a single-country, single-city operator (Jakarta, Indonesia), with no public disclosure of revenue, headcount, funding, or M&A activity. The corporate website and product pages carry a 2017 copyright, and no recent press, product launches, or expansions are documented in the input data, which limits visibility into the current scale and direction of the business.

Name

Fastel

Legal name

PT Fastel Sarana Indonesia

Website

https://fastel.co.id

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Fastel is a Jakarta-based fiber-optic ISP and subsidiary of CTI Group, delivering triple-play broadband (Internet, telephony, IPTV) to office buildings, apartments, and malls in Jakarta under the Globe.net brand.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Telecommunications)

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

Keywords

• Fiber-optic broadband
• Triple-play services
• Building ISP services
• Dedicated internet access
• IPTV telephony internet

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales

Revenue model

1. Triple-Play Broadband Services: Recurring subscription revenue from bundled internet, telephony, and IPTV services delivered to residential and commercial buildings. Services are offered as either dedicated (1:1) or shared broadband access with varying speed tiers.
2. Building Partnership Agreements: Revenue sharing or rental fee arrangements with building or residential management bodies. Buildings pay either a share of revenue generated or fixed rental fees for hosting Fastel's infrastructure and services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

PT Fastel Sarana Indonesia provides triple-play fiber-optic broadband services—Internet, telephony, and IPTV—for high-rise office buildings, apartment complexes, and shopping malls in Jakarta, sold under the Globe.net brand. Offerings include dedicated 1:1 Internet access (up to 100 Mbps, 99.9% SLA, unlimited quota) and shared broadband access (up to 5 Mbps, unlimited quota), with symmetric upload/download speeds, redundant fiber-optic backbones, and flexible revenue-sharing or rental-fee commercial agreements with building management bodies.

Product overview

Fastel is a provider of triple-play fiber-optic broadband services (Internet, telephony, and IPTV) for high-rise buildings and residential areas in Jakarta, operating under the Globe.net brand since 2002. The core product portfolio centers on Globe.net branded connectivity services, including dedicated internet access (up to 100 Mbps with 99.9% SLA) and shared broadband (up to 5 Mbps), with optional IPTV channels. Additional service modules include 24/7 customer support, central control room monitoring, flexible commercial agreements (revenue sharing or rental), and comprehensive solutions leveraging fiber optic and cellular networks through the parent CTI (Centratama Telekomunikasi Indonesia) group.

Differentiator

Problem solved

Functional benefit

Products and services

• Globe.net Triple-Play Fiber-Optic Broadband Integrated triple-play broadband service (Internet, telephony, IPTV) delivered over a fiber-optic network to office buildings, apartment complexes, and malls in Jakarta, marketed under the Globe.net brand.
• Dedicated Internet Access (1:1) Premium dedicated 1:1 Internet access with stable symmetric speeds up to 100 Mbps, unlimited usage quota, and a 99.9% service-level agreement, backed by redundant fiber-optic backbones. Targeted at commercial tenants and buildings requiring guaranteed bandwidth.
• Shared Broadband Access Cost-efficient shared broadband Internet access with unlimited usage quota and speeds up to 5 Mbps, designed for general connectivity needs in residential and small commercial settings.
• IPTV Services Television service delivered over Fastel's fiber-optic network as part of the triple-play bundle, offering a range of channel listings with good quality; available as an opt-in add-on rather than a forced package component.
• Telephony Services Voice telephony service delivered over Fastel's fiber-optic infrastructure as part of the triple-play offering for residential and commercial customers in Jakarta.

Quantifiable outcome

• 99.9% service uptime guaranteed on dedicated 1:1 access tier
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CTI Group (Centratama Telekomunikasi Indonesia)coreStrategic or Co-development Partner · 1 January 2002Fastel is a subsidiary of PT Centratama Telekomunikasi Indonesia Tbk (CTI Group), established in 2002. As part of the CTI group, Fastel offers clients comprehensive data connection solutions through fiber optic networks as well as indoor and outdoor cellular networks supported by parent and sister companies.
• PT Centratama Menara IndonesiaminorStrategic or Co-development PartnerSubsidiary of CTI Group specializing in tower infrastructure. Part of the CTI ecosystem providing comprehensive telecommunications solutions including tower/coverage services that complement Fastel's fiber-optic broadband services.
• PT MAC Sarana DjayaminorStrategic or Co-development PartnerCTI Group subsidiary. Part of the broader telecommunications ecosystem supporting Fastel's service delivery capabilities.
• Globenet (Globe.net)coreChannel Partner/ Reseller/ DistributorFastel operates under the Globe.net brand for its triple-play fiber-optic broadband services. The brand is marketed through globe.net.id and represents Fastel's consumer-facing service offering for internet, telephony, and IPTV services.

Scale indicators4 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• IndiHome (Telkom Indonesia): Indonesia's dominant fixed broadband and IPTV service, operated by Telkom Indonesia, with nationwide FTTH coverage. A broad incumbent competing with Fastel across internet and IPTV, especially in Jakarta high-rises, with substantially greater scale and capex.
• PLN Icon Plus (Iconnet): Telco arm of Indonesia's state electricity company, rapidly deploying FTTH under the Iconnet brand. Comparable to Fastel as a fiber ISP competing for building partnerships, with a much larger parent balance sheet.

Emerging players

• Oxygen.id: Indonesian fiber ISP targeting residential and SME customers with triple-play bundles. Comparable to Fastel as a fiber-based competitor in the Indonesian urban broadband market, though at a smaller scale.

Direct peers

• MyRepublic Indonesia: Fiber broadband ISP in Indonesia focused on residential and SME segments with triple-play bundles. Comparable to Fastel as a competing fiber-based ISP targeting urban multi-dwelling units in the same market.
• Biznet Networks: One of Indonesia's largest independent fiber ISPs, offering fiber internet, IPTV, and data center services to residential and enterprise customers. Directly comparable to Fastel as a fiber-based triple-play operator targeting Indonesian urban and B2B customers.
• First Media (PT First Media): Indonesian pay-TV and broadband operator offering cable and fiber internet plus IPTV to residential and enterprise customers. Closely comparable to Fastel in terms of triple-play positioning in Jakarta apartments and offices.
• MNC Play (PT MNC Kabel Mediacom): Indonesian cable and fiber operator offering broadband and IPTV under the MNC group. Comparable to Fastel as a triple-play provider with building-based deployments in major Indonesian cities.

Regional players

• CBN Fiber (Cipta Digital Data): Fiber ISP providing broadband and data services, primarily focused on select Indonesian cities. Comparable to Fastel as a fiber ISP in Indonesia, though with a different geographic emphasis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pt-fastel-sarana-indonesia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fastel