City of Monterey

What City of Monterey does

The City of Monterey is a municipal government entity chartered under California state law, headquartered at 580 Pacific Street, Monterey, CA 93940, serving approximately 30,000 residents. It provides a comprehensive suite of municipal services through departments including City Manager, City Attorney, Finance, Community Development, Fire, Human Resources, Museums, Parks and Recreation, Police, and Public Works. Its core offerings span public safety, permitting and planning, parks and recreation, public works, libraries, museums, and cultural arts, with the Monterey Conference Center operated as a regional events asset.

The city's digital service platform consists of the MY Monterey Gov mobile application for citizen service requests, a GIS Maps & Data system for spatial information and planning support, an online Business License Renewal Portal, the Have Your Say Monterey civic engagement platform, and the iSearchMonterey government transparency archive. Communication is conducted across seven social media channels, an email newsletter, and a city video channel. The city holds a LEED Platinum-certified Conference Center, has state recognition for wildfire risk reduction, and manages historic civic assets including Colton Hall.

Revenue is generated through municipal tax revenue (property taxes, sales taxes), service fees, and intergovernmental funding. Recent strategic activity includes securing $1.92 million in federal funding for wharf repairs, expanding regional ambulance services to Carmel-by-the-Sea, executing a generational executive transition (Dante Hall succeeding Hans Uslar as City Manager), and modernizing the city's digital presence.

Name

City of Monterey

Legal name

City of Monterey

Website

https://monterey.org

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Monterey is a California municipal government serving approximately 30,000 residents with public safety, parks, permitting, libraries, and public works services, supported by digital platforms including GIS, a mobile citizen-services app, and civic engagement tools.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Port and Harbor Operations (48831), Police Protection (922120)

SIC

Water Transportation (4400), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Government & Municipal Event Venues (THAHAAAE)

Keywords

• Municipal government services
• Public safety services
• Parks and recreation
• Community development
• Public works operations

Headquarters

HQ city

Monterey

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Tax Revenue: City government funded primarily through local tax revenue including property taxes, sales taxes, and other municipal fees

Distribution channels1 record

Marketing channels5 records

Core offering

The City of Monterey is a municipal government that delivers core public services to approximately 30,000 residents, local businesses, and visitors, including public safety (fire and police), parks and recreation, public works, community development, building and planning, code compliance, libraries, museums, harbor and marina operations, and parking services. It supplements in-person service delivery through a digital platform comprising a mobile app, GIS maps, an online business licensing portal, a civic engagement site, and an online public records archive.

Product overview

The City of Monterey operates a digital services platform consisting of a mobile application (My Monterey Gov App) for submitting service requests, an online GIS mapping system, a business license renewal portal, a civic engagement platform (Have Your Say Monterey), and a meeting document archive (iSearchMonterey). These digital services enable residents to interact with municipal government, access public data, participate in civic processes, and conduct routine city business online.

Differentiator

Problem solved

Functional benefit

Products and services

• My Monterey Gov App Mobile application enabling City of Monterey residents to submit service requests and access city information digitally.
• GIS Maps & Data Geographic Information System providing maps and data services to City of Monterey residents and businesses for planning, permitting, and public access.
• Business License Renewal Portal Online portal enabling businesses operating within the City of Monterey to renew their city business licenses.
• Have Your Say Monterey Online civic engagement platform allowing City of Monterey residents to participate in city decision-making processes and provide community feedback.
• Agendas & Minutes (iSearchMonterey) Online portal providing public access to City of Monterey council meeting agendas and minutes.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered supporting, notable and core.

• Food Bank for Monterey CountysupportingOthers · 20 November 2025City of Monterey donated $10,000 to help shore up the Food Bank for Monterey County ahead of the holiday season
• Sister Cities - Nanao, JapannotableStrategic or Co-development Partner · 17 September 2025Sister Cities program celebrating 30th anniversary of friendship with Nanao, Japan (1995-2025), promoting cultural exchange and international relations
• City of Carmel-by-the-SeanotableStrategic or Co-development Partner · 10 September 2025City of Monterey Fire Department to provide ambulance services for the City of Carmel-by-the-Sea beginning October 2025, supporting regional emergency services
• Monterey Conference CentercoreStrategic or Co-development PartnerThe Monterey Conference Center is operated in partnership with the city, providing regional conference and event facilities that support local economic development

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Coronado: Southern California coastal city of about 18,000 residents with a tourism-anchored economy, beach and marina operations, and a comparable compact full-service municipal structure including police, fire, and recreation.
• City of San Luis Obispo: Mid-size Central Coast California city (~50,000 residents) with a similar mix of downtown, university-driven and tourism traffic, conference/event facilities, and full municipal service departments. Operates comparable GIS, civic-engagement, and digital-service platforms.
• City of Laguna Beach: Southern California coastal city of about 23,000 residents heavily dependent on tourism, beaches, and arts/cultural programming. Operates similar parks & recreation, marine safety, and community-engagement functions as City of Monterey.
• City of Pacific Grove: Immediate neighboring municipality on the Monterey Peninsula with comparable coastal tourist-economy dynamics, similar service mix (police, fire, public works, parks), and a population of roughly 15,000. The closest geographic and functional peer for City of Monterey.
• City of Santa Barbara: Larger Southern California coastal city (~90,000 residents) operating a waterfront, harbor, conference/event facilities, and a similar full-stack municipal service model. Relevant peer for tourism-anchored revenue and large public-works portfolio benchmarking.
• City of Half Moon Bay: Smaller San Mateo County coastal city (~12,000 residents) with a comparable harbor, beach, agricultural-adjacent tourism profile, and similar small-city municipal service footprint on the California coast.
• City of Santa Cruz: California coastal city of roughly 65,000 residents operating a municipal wharf, beach, boardwalk-adjacent tourism, parks & recreation, and a full-service police/fire/public works structure. Comparable in scale and coastal tourism exposure to City of Monterey.
• City of Carmel-by-the-Sea: Neighboring Peninsula city of about 3,800 residents that has contracted Monterey Fire for ambulance services beginning October 2025. Operates a similar tourist-and-residential municipal model with comparable service breadth relative to its size.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Xx.com/cityofmonterey
• YouTubeyoutube.com/cityofmonterey
• Facebookfacebook.com/cityofmonterey
• LinkedInlinkedin.com/company/cityofmonterey
• Instagraminstagram.com/cityofmonterey

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Monterey