In Good Company

What In Good Company does

In Good Company (IGC) is a privately held multi-family residential property management company headquartered in Merrillville, Indiana, that operates 28 apartment communities across Northwest and Northern Indiana. Founded in 2005 by Jonathan Hicks (CPM) and Michael Sakich, the company manages studio through 5+ bedroom units with rents ranging from approximately $899 to $2,209 per month, serving individual and family renters seeking well-maintained, amenitized housing. IGC reports sustained occupancy above 95% and renewal rates exceeding 70%, and has been recognized three times by the Indiana Apartment Association as Property Management Company of the Year (2011, 2015, 2023). The company employs 80+ people, with more than 55 staff holding 5+ year tenures, and operates under a 'REAL HOSPITALITY' service model including 24-hour maintenance response.

The company's operational technology stack is built on the AppFolio property management platform (client since 2023), which provides an online resident portal and mobile application for rent payment, maintenance request submission, and account management. IGC generates revenue through two principal streams: (1) recurring rental income collected from residents across its 28 communities, and (2) managed-services fees earned on third-party-owned properties within the portfolio. Leasing is conducted through a direct-to-consumer motion via the igcre.com website, the AppFolio-powered portal, on-site property tours, and organic content marketing including the 'Celebrate Real People' blog. Strategic partnerships include AppFolio (technology) and the Indiana Apartment Association (industry), through which IGC co-founded the 'A Good Move Scholarship Program' for multifamily industry certifications.

The business is capital-light as a pure operator on owned properties (the firm is privately held with no disclosed parent, PE backing, or M&A history) and competes on local reputation, hospitality-driven service, and operational consistency rather than technology differentiation. Annual revenue is not disclosed; triangulation based on 28 communities, an estimated ~4,000 units, average rents in the $1,200s, and reported 95%+ occupancy suggests a run rate in the $50M–$100M band, though the firm offers no audited figures.

Name

In Good Company

Legal name

In Good Company Residential Property Management

Website

https://igcre.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

In Good Company (IGC) is a privately held multi-family residential property management company operating 28 apartment communities across Northwest and Northern Indiana, serving individual and family renters with a hospitality-driven service model supported by the AppFolio platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Merrillville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Rental income from residents: IGC collects monthly rent from residents across 28 apartment communities. Based on listing data, rents range from approximately $899 to $2,209 per month depending on unit size, location, and amenities. The company maintains high occupancy rates and focuses on resident retention to generate consistent recurring revenue.
2. Property management fees: As property management company for apartment communities, IGC earns management fees for operating properties on behalf of property owners. The company focuses on maximizing property values and returns for owners through efficient management, adding amenities, modernizing operations, and controlling costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

In Good Company (IGC) is a multi-family residential property management company that operates 28 apartment communities across Northwest Indiana, ranging from studios to 5+ bedroom units. It provides resident-facing services including online rent payment, 24-hour maintenance response, and on-site leasing at each community, while also earning property management fees for operating communities on behalf of property owners.

Product overview

In Good Company (IGC) is a multi-family residential property management company operating 28 apartment communities across Northwest Indiana. The core offering is apartment community management with associated hospitality services. IGC provides a resident-facing digital ecosystem comprising an online portal and mobile app (powered by AppFolio) that enables residents to pay rent, submit maintenance requests, and manage their accounts. The company differentiates through its 'REAL HOSPITALITY' service model emphasizing real people, real quality, and real caring, combined with immediate response maintenance policies and resort-like property standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Multi-Family Apartment Community Management Operational management of 28 apartment communities across Northwest Indiana, covering studios through 5+ bedroom units with amenities such as pools, fitness centers, and maintained grounds; serving residents seeking rental housing and property owners seeking outsourced management.
• Owner Property Management Services Property management services delivered on behalf of apartment-community owners, focused on maximizing property values and owner returns through efficient operations, amenity additions, modernization, and cost control.
• 24-Hour Emergency Maintenance Services Round-the-clock emergency maintenance response across all 28 communities, with immediate-response policy, emergency contact numbers, and on-site uniformed maintenance professionals handling resident issues.

Quantifiable outcome

• Record renewal rates exceeding 70%
• +4 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Two partnerships are on record, tiered core.

• AppFoliocoreTechnology or Integration · 1 January 2023IGC has been an AppFolio client since 2023, using their property management software platform for rent collection, maintenance tracking, resident communications, and financial reporting. The partnership enables IGC's digital transformation and automation of property management processes.
• Indiana Apartment AssociationcoreStrategic or Co-development PartnerIGC partners with the Indiana Apartment Association for the 'A Good Move Scholarship Program,' an initiative co-founded by IGC co-owner Jon Hicks. The program provides scholarships for multifamily housing professionals including Certified Apartment Manager (CAM), Certificate for Apartment Maintenance Technician (CAMT), and SAL Leadership scholarships. The partnership invests in education and skill-building for industry professionals.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• RAM Partners: Privately held national multi-family property management firm with a comparable third-party management model serving apartment owners across multiple U.S. regions.
• FPI Management: Multi-family property management firm focused on third-party management of apartment communities for institutional and private owners — same operating model as IGC.
• Bozzuto Group: Diversified real estate services firm with a multi-family residential management arm, comparable to IGC in service breadth and hospitality-driven resident experience.
• Lincoln Property Company: National multi-family residential property manager with a deep portfolio of managed apartment communities, directly analogous in service offering to IGC's portfolio model.
• Bell Partners: Vertically integrated multifamily operator/manager that is directly comparable to IGC in managing apartment communities on behalf of institutional and private owners.
• RPM Living: Multi-family property management company operating across multiple Sun Belt and Midwest markets, directly comparable to IGC's third-party apartment management offering.
• BH Management Services: Multi-family residential property manager operating ~1,000+ communities nationwide, directly comparable to IGC in third-party multifamily property management services.
• Apartment Management Consultants (AMC): Multi-family property management firm operating ~250+ communities across multiple states, directly comparable in scale and third-party apartment management services.
• Greystar Real Estate Partners: Largest U.S. multi-family and student housing property manager, directly comparable to IGC as a third-party management platform across multifamily rental communities.

Broad incumbents

• Cushman & Wakefield: Global commercial real estate services firm with a residential/multifamily property management practice; broader scope than IGC but overlapping capability in managing apartment portfolios.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about In Good Company