Coffee4Craig
Coffee4Craig is a Manchester-based registered charity providing evening drop-in services, hot meals, showers, and personalised casework support to people experiencing street homelessness in Manchester, funded by donations, grants, merchandise sales, and legacy gifts.
- Company typePrivate
- Founded2013
- HeadquartersManchester, United Kingdom
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Coffee4Craig does
Coffee4Craig is a registered charity in England and Wales (Charity No. 1167146), founded in Manchester in September 2013 by Risha and Hendrix Lancaster in memory of Risha's brother Craig. The organisation delivers evening and weekend support to people experiencing street homelessness in Manchester, operating exclusively from a single premises in Cheetham Hill (Unit 5, 153 Great Ducie Street, M3 1FB). Its core offering comprises two interconnected programmes: the Evening Drop-in Service (6-8pm Monday-Wednesday-Friday, 5-7pm Sunday, providing hot meals, showers, clean clothing, one-to-one support, and a safe space) and the Relief & Recovery Project (launched May 2024, funded by National Lottery Reaching Communities through 2027), which adds personalised casework and recovery pathways delivered by dedicated staff. A sustainable merchandise store operated via TeeMill provides supplementary income, and a Will Solicitor partnership enables legacy giving. Impact metrics for FY24-25 included 21,324 visits, 1,279 new guests, and 32,000+ meals served; September 2025 alone recorded 269 people supported, 1,882 meals, 52 referrals, and 19 move-on support sessions.
The organisation has no proprietary technology platform; operations rely on standard nonprofit tooling: a Squarespace website, Airtable for volunteer and contact management, Teemill for e-commerce, TotalGiving/PayPal/Stripe for donation processing, and Google Analytics. Data tracking exists for casework outcomes under the Relief & Recovery Project but does not extend to AI/ML capabilities. The revenue model is donation-led across four streams: individual donations (one-time and recurring, £5-£500 tiers plus custom amounts, with optional 3.5% processing-fee coverage), legacy giving via Will Solicitor, merchandise sales through TeeMill, and grants from foundations including a transformative £40,000 award from Metallica's All Within Your Hands Foundation in 2019 and the multi-year National Lottery commitment. Staffing comprises 4-10 employees supported by 40+ volunteers, led by founders Hendrix Lancaster (CEO) and Risha Lancaster (Chief Operations Manager) with a board of trustees chaired by Ann; Bez (Mark Berry) has served as patron since 2014.
Coffee4Craig firmographics
Firmographics- Name
- Coffee4Craig
- Legal name
- Coffee4Craig
- Website
- https://coffee4craig.org
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Coffee4Craig is a Manchester-based registered charity providing evening drop-in services, hot meals, showers, and personalised casework support to people experiencing street homelessness in Manchester, funded by donations, grants, merchandise sales, and legacy gifts.
- Ownership category
- akta.pro rank
Coffee4Craig industry classification
Industry- Product category
- Homelessness and Social Support Services
- NAICS
- Community Housing Services (62422), Temporary Shelters (624221), Community Food and Housing, and Emergency and Other Relief Services (6242)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
Keywords
Where Coffee4Craig is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Coffee4Craig business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Infrastructure, Others
Revenue model
- Individual Donations: One-time and recurring donations from individuals via website. Donation amounts from £5 to £500, with custom amounts available. Frequencies include weekly, monthly, quarterly, and annual options. Optional 3.5% fee coverage to offset payment processing costs.
- Legacy Giving / Wills: Partnership with Will Solicitor enables supporters to include Coffee4Craig in their wills, creating long-term sustainable funding through estate gifts.
- Merchandise Sales: E-commerce store through Teemill selling branded merchandise including t-shirts. Sustainable circular fashion model where products can be returned, remade, and worn again.
- Corporate and Foundation Grants: Major project funding from National Lottery Reaching Communities (funding Relief and Recovery Project until 2027) and one-time project-changing donations such as £40,000 from Metallica's All Within Your Hands Foundation in 2019.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | £5 donation - nutrient dense hot meal, pudding and brews |
| Other | Pay-as-you-go | £10 donation - access to support |
| Other | Pay-as-you-go | £25 donation - 1-2-1 support session |
| Other | Pay-as-you-go | £50 donation - evening food bill |
| Other | Pay-as-you-go | £500 donation - one evening session |
| Other | Pay-as-you-go | Custom amount donation |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Coffee4Craig product offering
Product offeringCore offering
Coffee4Craig is a UK-registered charity that delivers frontline support services to people experiencing street homelessness in Manchester. Its core offerings include regular evening drop-in sessions providing food, drink, and signposting, and the Relief & Recovery Project, a more structured intervention pathway for rough sleepers. The charity also sells branded merchandise to generate unrestricted income.
Product overview
Coffee4Craig is a single-service charitable organisation offering a portfolio of interconnected support services for people experiencing street homelessness in Manchester. The core offering consists of the Evening Drop-in Service, providing immediate relief through meals, showers, and safe spaces during evenings and weekends when other services close. This is complemented by the Relief & Recovery Project, a casework-based support programme offering personalised recovery pathways. The organisation also operates a merchandise store through TeeMill as a revenue-generating initiative. The services are unified by a mission to provide a safe space, a sense of belonging, and the opportunity to recuperate.
Differentiator
Problem solved
Functional benefit
Products and services
- Evening Drop-in Service
Quantifiable outcome
- 269 people supported in September 2025
- +6 more outcomes
Companies that use Coffee4Craig
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Coffee4Craig technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Coffee4Craig partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Will SolicitorminorPartnership with Will Solicitor, based in Altrincham, to enable supporters to leave legacy gifts to Coffee4Craig through their wills. Will Solicitor provides professional legal guidance throughout the will creation process. Coffee4Craig receives mention and promotion through Will Solicitor's platform.
- TeeMillcorePartnership with TeeMill for sustainable merchandise production and sales. TeeMill provides circular fashion platform using organic materials and renewable energy. Coffee4Craig operates branded merchandise store through TeeMill's platform. Every product designed to be sent back, remade, and worn again - no landfill waste.
- Centre Point (formerly YPSF)minorHistorical partnership beginning in 2016 when YPSF (later Centre Point) opened doors to Coffee4Craig, allowing the street kitchen to offer services indoors with more dignity. Partnership continued until Coffee4Craig got its own building in 2020.
- Bez (Mark Berry)minorBez became Coffee4Craig patron in 2014. He has shared the charity's story on national TV, Radio, and Mastermind (raising money). Genuinely cares about the cause and actively supports fundraising efforts.
- Coalition of ReliefminorNetworking and best practice sharing space founded in 2014 by Coffee4Craig founders Hendrix and Risha (C4C), Jude (Lifeshare), Steph and Becky (RoC), and Mikey (CAN). Facilitated city-wide projects including Real Change, The Homelessness Partnership, and various other schemes that influenced strategies still implemented today.
Scale indicators11 records
Recent moves10 records
Expansion highlights5 records
Coffee4Craig competitors and assessment
Company assessmentDirect peers
- Depaul UK: UK charity working with people who are homeless and disadvantaged, providing supported accommodation, nightstop schemes and education services. Directly comparable service mix targeting overlapping beneficiary populations.
- Lifeshare: Manchester-based homelessness charity providing food, support and accommodation to people rough sleeping in the city. Co-founded by Jude, a co-founder of the Coalition of Relief alongside Coffee4Craig, with directly overlapping service model and beneficiary base.
- Mustard Tree: Greater Manchester homelessness charity providing food, clothing, training and accommodation support. Operates in the same geography with comparable drop-in and recovery-focused services for people experiencing homelessness.
Broad incumbents
- Emmaus UK: National network supporting formerly homeless people through community living and social enterprise. Adjacent model focused on longer-term accommodation and work-integration rather than emergency drop-in.
- Shelter: UK national housing and homelessness charity providing advice, support, and campaigning on housing issues. A much larger incumbent operating across the same broad sector with overlapping beneficiary population.
- Crisis: UK national homelessness charity offering housing, education, training and well-being services through year-round centres. Operates at scale across multiple UK cities with a similar mission to end homelessness.
- Centre Point: UK national youth homelessness charity that previously hosted Coffee4Craig's indoor drop-in from 2016-2020. Operates at significantly larger scale with national reach, providing similar housing and support services to young homeless populations.
Regional players
- Whitechapel Centre: Liverpool-based homelessness charity providing direct support services including hostels, outreach, and resettlement. Operates a comparable multi-service model in a neighbouring North West city.
- SIFA Fireside: Birmingham-based charity providing food, shelter, and support services to people experiencing homelessness and disadvantage. Comparable service portfolio targeting rough sleepers through drop-in and recovery support.
Emerging players
- JustLife: UK charity supporting people experiencing hidden homelessness and those in temporary accommodation. Smaller, focused organisation with overlapping mission around person-centred recovery support.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Coffee4Craig social profiles
Digital presenceCoffee4Craig compliance and trust
Trust signalCompliance5 records
Coffee4Craig financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coffee4Craig leadership team
Management profileNumber of profiles
Profiles2 records
Coffee4Craig funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coffee4Craig M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coffee4Craig
What does Coffee4Craig do?
Coffee4Craig is a UK-registered charity that delivers frontline support services to people experiencing street homelessness in Manchester. Its core offerings include regular evening drop-in sessions providing food, drink, and signposting, and the Relief & Recovery Project, a more structured intervention pathway for rough sleepers. The charity also sells branded merchandise to generate unrestricted income.
Is Coffee4Craig a public or private company?
Coffee4Craig is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Coffee4Craig founded?
Coffee4Craig was founded in 2013. It employs 1 to 10 people.
Where is Coffee4Craig based?
Coffee4Craig is headquartered in Manchester, United Kingdom, in the Europe region.
How does Coffee4Craig make money?
Four revenue lines are on record. Individual Donations are the primary driver. The others are legacy Giving / Wills, merchandise Sales and corporate and Foundation Grants.
Who are Coffee4Craig's main competitors?
Direct peers on record are Depaul UK, Lifeshare and Mustard Tree. Broad incumbents are Emmaus UK, Shelter, Crisis and Centre Point. Regional players are Whitechapel Centre and SIFA Fireside. JustLife is listed as an emerging player.
Does Coffee4Craig have an API?
No public API is recorded for Coffee4Craig.
What industry is Coffee4Craig in?
Coffee4Craig's product category is Homelessness and Social Support Services. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 62422 and its SIC code is 8300.