What CYN Counseling Center does

CYN Counseling Center (legally Community Youth Network, Inc.) is a 501(c)(3) nonprofit comprehensive counseling center headquartered at 18640 W. Route 120, Grayslake, Illinois. Founded in 1978, the organization delivers individual, family, and group therapy, case management, crisis intervention, community education, and prevention services to children, adolescents, and adults across Lake County, Illinois, and adjacent communities. The center operates nine distinct programmatic service lines—Community-Based Counseling & Psychotherapy, Crisis Intervention, Family Strengthening & Child Abuse Prevention, School-Based Services, Growing Resilient Teens, Therapeutic Mentoring, Nurturing Families, Community Education & Prevention, and a LifeSpan program spanning all life stages—collectively serving more than 3,000 people annually, with a Charity Navigator four-star rating and GuideStar Platinum Transparency Seal certifying nonprofit accountability.

Revenue is hybrid: fee-for-service clinical income from therapy sessions (billed to insurance, Medicaid, or offered on a sliding scale) combined with charitable contributions from individual donors, foundation grants, and community partners. A Client Portal provides online access for existing clients. The organization does not disclose a proprietary technology stack; supporting infrastructure appears to be a standard counseling practice management portal rather than a differentiated software product. Distribution is delivered in person through the Grayslake headquarters, off-site community settings, and embedded school-based sites across the service area.

The go-to-market approach is community-led, supplemented by event-driven fundraising anchored by the annual Behind the Mask Gala, Holiday Gift Drive, and Giving Tuesday campaigns. The organization employs 11-50 staff, holds independent Board of Directors governance, and operates without any identified parent-company affiliation or institutional investor backing. It maintains no disclosed patents, no API platform, no mobile apps, and no AI/ML capabilities, with services and revenue entirely dependent on licensed clinical staff and donor funding.

Name

CYN Counseling Center

Legal name

Community Youth Network, Inc.

Website

https://cyngrayslake.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

CYN Counseling Center (Community Youth Network, Inc.) is a 501(c)(3) nonprofit providing individual, family, and group therapy, crisis intervention, school-based counseling, and community education across nine program lines, serving more than 3,000 children, adolescents, and adults annually in Lake County, Illinois.

Ownership category

akta.pro rank

Product category

Mental Health Counseling Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Mental Health & Crisis Support Services (BPAGAEAH), School Counseling Services (Individual & Group) (EDAKAMAB)

Keywords

• Mental health counseling
• Community counseling services
• School-based counseling
• Crisis intervention services
• Family therapy services

Headquarters

HQ city

Grayslake

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Therapy and Counseling Services: Fee-for-service revenue from individual, family, and group therapy sessions. Services likely billed to insurance, Medicaid, or paid directly by clients.
2. Donations and Charitable Contributions: Reliance on individual donors, foundations, and community partners to fund operations and ensure access to quality mental health care for those who may not afford services.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

CYN Counseling Center is a nonprofit that provides individual, family, and group counseling and psychotherapy, case management, crisis intervention, therapeutic mentoring, school-based counseling, and community education and prevention programs for children, adolescents, and adults. Services address anxiety, depression, trauma, PTSD, abuse, domestic violence, substance abuse, bullying, and relationship issues, and are funded through a mix of insurance/Medicaid billing and donations from individuals, foundations, and community partners.

Product overview

CYN Counseling Center is a nonprofit comprehensive counseling center offering a unified suite of mental health services rather than a traditional software product. The organization provides nine interconnected service programs including Community-Based Counseling & Psychotherapy, Crisis Intervention, Family Strengthening & Child Abuse Prevention, School-Based Services, Growing Resilient Teens, Community Education & Prevention, Therapeutic Mentoring, Nurturing Families, and LifeSpan. Services address issues including anxiety, depression, behavioral issues, PTSD, trauma, abuse, domestic violence, electronic addictions, substance abuse, marital issues, bullying, and stress. The center serves more than 3,000 people annually through individual, family, and group therapy, case management, crisis intervention, and community education. A Client Portal is available for clients to access services online.

Differentiator

Problem solved

Functional benefit

Products and services

• Community-Based Counseling & Psychotherapy Individual, family, and group therapy services provided in community settings for children, adolescents, and adults struggling with mental health and life issues.
• Crisis Intervention Immediate support and intervention services for individuals experiencing mental health crises.
• Family Strengthening & Child Abuse Prevention Programs designed to strengthen family units and prevent child abuse through counseling and support services.
• School-Based Services Mental health counseling services delivered directly within school settings for students.
• Growing Resilient Teens Specialized counseling program focused on building resilience and coping skills in adolescents.
• Community Education & Prevention Educational programs and prevention initiatives to promote mental health awareness in the community.
• Therapeutic Mentoring One-on-one mentoring services combining therapeutic support with guidance for individuals in need.
• Nurturing Families Family-focused program providing support and education to help families thrive.
• LifeSpan Comprehensive counseling services spanning the full life cycle, serving children, adolescents, and adults.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Community PartnerscoreStrategic or Co-development PartnerCommunity partners collaborate with CYN to ensure people can access quality mental health care. Partnerships include local organizations, schools, and community resources.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Trilogy Behavioral Healthcare: Chicago-area nonprofit providing community mental health, substance use, and crisis intervention services. Comparable service portfolio and community-based delivery model, though operating across a larger Chicago footprint.
• Josselyn Center: A nonprofit community mental health center based in Northbrook, Illinois, providing outpatient counseling, crisis services, and school-based programs across Chicago's northern suburbs. Directly comparable to CYN in mission, service mix, and suburban Illinois catchment.
• Bobby E. Wright Comprehensive Behavioral Health Center: Chicago-based nonprofit community mental health center providing outpatient mental health, substance use treatment, and youth services. Comparable in nonprofit status and comprehensive community mental health service delivery model.
• Pillars Community Health: Community health nonprofit serving the western Chicago suburbs including portions of Lake County, offering integrated mental health, primary care, and social services. Directly overlaps CYN's Lake County geography with comparable outpatient mental health offerings.
• Thresholds: One of Illinois' largest community mental health nonprofits, providing outpatient mental health, substance use treatment, housing, and employment services. Comparable in mission and service breadth, with significantly greater scale and Chicago city focus.

Broad incumbents

• Metropolitan Family Services: Large Chicago-area human services nonprofit offering counseling, family support, and community-based programs. Comparable in nonprofit social-service orientation and counseling offerings, with broader scope across multiple service domains.
• Catholic Charities of the Archdiocese of Chicago: Large faith-affiliated social services organization providing counseling, family services, and behavioral health across the Chicago region. Comparable in nonprofit community services delivery and counseling offerings, with substantially broader scale.

Regional players

• Turning Point Behavioral Health Care Center: Community mental health center serving the north shore and northern suburbs of Chicago, providing outpatient mental health and substance use services. Comparable in mission and outpatient mental health focus, though in a different northern suburban catchment.
• Heritage Behavioral Health Center: Central Illinois community mental health center providing outpatient mental health, substance use, and crisis services. Comparable service model as a community mental health nonprofit, though based in a different Illinois region (Decatur area).

Others

• NAMI Illinois: Statewide affiliate of the National Alliance on Mental Illness providing advocacy, education, and support for individuals affected by mental illness. Not a direct clinical peer, but a key ecosystem partner for community mental health organizations serving shared populations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CYN Counseling Center