FCG OPS

What FCG OPS does

FCG OPS SIA is a Latvian-domiciled, privately-held business aviation services provider operating as part of the Flight Consulting Group (FCG) holding since 2000. The company delivers 24/7 outsourced Operations Control Center (OCC) services, international trip support, ground handling supervision, and fuel services to business aviation operators, aircraft owners, corporate fleets, commercial airlines, cargo operators, and government/military organizations. Its operational backbone is the proprietary ATOM IT platform — a combined ERP, CRM, flight management, reporting and analytics system with a customer-facing portal and Ground Services Live Tracker, integrated via APIs with operator planning systems (notably Leon Software) and third-party flight planning tools (PPS, ARINCDirect, JetPlanner, Foreflight). A team of 25 ICAO/EASA-certified dispatchers in Riga provides round-the-clock flight planning, permit acquisition, ATC filing, CFMU slot management, NOTAM/METAR verification, and weight & balance calculations, supported by multilingual coverage.

The business model is a customized B2B services model with no publicly disclosed pricing. Revenue is generated across four streams: OCC outsourcing (managed services), ground handling supervision (professional services), international trip support (professional services), and fuel services (transactional fees with volume-based discounts). Distribution is exclusively direct enterprise sales via dedicated account managers and regional representatives (e.g., DACH in Stuttgart, Bulgaria country manager, India BDM), supplemented by an always-on 24/7 operations contact center and event-driven marketing at major industry conferences (EBACE, MEBAA, AERO Friedrichshafen, Air Charter Expo). Customer relationships are long-tail, with over 400 air companies served across the company's history.

The company operates at more than 50 airports across Africa, Europe, and Central Asia, with country-level station contacts and apron supervision. Geographic coverage spans ~40 countries today, including Baltics, Scandinavia, CIS, Eastern Europe, Spain (via GAS partnership), and Sub-Saharan Africa (post the June 2025 Astra Aviation acquisition). The company holds GDPR and EASA Part ORO.GEN.110(c) compliance and is a member of NBAA, EBAA, IATA, ACA, GBAA, AsBAA, and AfBAA. Revenue is not publicly disclosed; the firm is wholly owned by the FCG holding and operates as a private limited company (SIA) registered in Latvia.

Name

FCG OPS

Legal name

FCG OPS SIA

Website

https://fcgops.aero

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

FCG OPS is a Riga-based, privately-held business aviation services firm providing 24/7 outsourced OCC dispatch, international trip support, ground handling supervision at 50+ airports, and fuel services to 400+ operators across Europe, Africa, and Central Asia via its proprietary ATOM platform.

Ownership category

akta.pro rank

Product category

Business Aviation Support Services

NAICS

Support Activities for Air Transportation (4881), Airport Operations (48811), Other Support Activities for Air Transportation (48819)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Flight Operations Control & Dispatch (OCC/IOCC) (THABAIAA)

akta.pro secondary industry

Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

Keywords

• Outsourced OCC services
• Business aviation trip support
• Aircraft ground handling
• Aviation fuel services
• Flight planning permits

Headquarters

HQ city

Riga

HQ country

Latvia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. OCC Outsourcing Services: 24/7 operational control center outsourcing providing flight planning, permits, ATC flight plan filing, CFMU slot management, flight tracking, NOTAM/METAR verification, ETOPS/ETP planning, runway analysis, and weight & balance calculations
2. Ground Handling Services: Full-range ground handling supervision at 50+ airports across Africa, Europe and Central Asia, including passenger handling, fuel coordination, customs/immigration support, GSE provision, and crew facilities
3. International Trip Support: Complete flight support including overflight/landing permits, flight planning, ground handling coordination, fuel services, and compliance management for international operations
4. Fuel Services: Fuel management including price monitoring at 100+ locations, contract management, invoicing, tankering coordination, and ad-hoc fuel procurement with volume-based discounts

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

FCG OPS delivers 24/7 outsourced Operations Control Center (OCC) services for business aviation, providing certified dispatchers for flight planning, permit acquisition, ATC flight plan filing, CFMU slot management, NOTAM/METAR verification, ETOPS/ETP planning, runway analysis, and weight and balance calculations. Around this core it bundles international trip support, supervised ground handling at 50+ airports across Africa, Europe and Central Asia, and fuel procurement/management services, all coordinated through its proprietary ATOM IT platform.

Product overview

FCG OPS is a global provider of aviation support services operating as a platform-plus-services model. The core offering centers on FCG ATOM, a proprietary IT platform combining ERP, CRM, flight management, reporting and business analytics. Around this platform, FCG OPS delivers four interconnected service lines: Outsourced OCC (24/7 dispatcher services), International Trip Support (permits, flight planning, regulatory compliance), Ground Handling Network (services at 50+ airports), and Fuel Services (procurement and management). The ATOM Customer Portal and Ground Services Live Tracker are key sub-features enhancing the platform's real-time visibility capabilities. The company also operates FBO RIGA as a wholly-owned facility, while maintaining strategic partnerships for ground handling across Africa, Europe, and Central Asia.

Differentiator

Problem solved

Functional benefit

Brands

• ATOM: Online flight status tracking system and customer portal for flight planning and support services
• FBO RIGA

Products and services

• Outsourced OCC 24/7 outsourced Operations Control Center services providing certified dispatchers (ICAO Doc 10106, ICAO Doc 9868, EASA Part ORO.GEN.110(c)) for flight planning, permit acquisition, ATC flight plan filing, CFMU slot management, flight tracking, NOTAM/METAR verification, ETOPS/ETP planning, runway analysis, and weight & balance calculations for business aviation operators.
• International Trip Support Comprehensive flight support services for international operations including overflight and landing permits, flight planning, weather monitoring, NOTAM checks, and coordination with authorities, tailored to business aviation operators.
• Ground Handling Network Full-range supervised ground handling services at more than 50 airports across Africa, Europe and Central Asia, including passenger handling, fuel coordination, customs and immigration support, ground support equipment (GSE) provision, and crew facilities, supervised by dedicated FCG OPS staff at aprons.
• Fuel Services Fuel management and procurement services for commercial and private operations, including fuel price monitoring at over 100 locations, fuel planning consultation, contract handling, invoicing, tankering coordination, ad-hoc fuel procurement, and exclusive volume-based pricing.
• FBO RIGA Fixed Base Operations at Riga International Airport (EVRA/RIX) including private terminal, hangar facilities, and crew services for business aviation operators.

Quantifiable outcome

• Services provided to more than 400 air companies over 25+ years of operation

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• African Business Aviation Association (AfBAA)minorOthers · 15 May 2026Membership joined in May 2026 to strengthen FCG OPS's long-term commitment to the African aviation market.
• Astra AviationcoreStrategic or Co-development Partner · 5 June 2025Acquisition of Astra Aviation's business in June 2025 to strengthen FCG OPS presence in Africa. Astra Aviation provides ground handling services at African stations including Harare, Zambia, and other locations, with operations supported by established local relationships.
• Asian Business Aviation Association (AsBAA)minorOthers · 5 February 2025Membership joined in February 2025 to expand presence and recognition in the Asian business aviation market.
• Investment and Development Agency of LatviaminorOthers · 15 March 2024SIA FCG OPS signed agreement Nr. 17.1-1-L-2024/156 on 15.03.2024 for EU Regional Development Fund co-financing of investment project 'Promotion of International Competitiveness'
• International Flight Operations Academy (IFOA)minorStrategic or Co-development Partner · 30 October 2023Partnership providing access to world-class quality training for FCG OPS staff, enhancing professional development and industry knowledge.
• European Business Aviation Association (EBAA) Ambassador ProgramminorOthers · 19 June 2023FCG OPS joined EBAA Ambassador Program by invitation, participating in industry advocacy and networking activities.
• General Aviation Service (GAS)coreChannel Partner/ Reseller/ Distributor · 17 May 2022Partnership to launch ground handling stations throughout Spain. FCG OPS offers services through GAS's FBO network at major Spanish airports including Madrid, Barcelona, Malaga, Palma de Mallorca, Valencia, Granada, Girona, and Ibiza. FCG OPS provides exclusive fuel prices in Spain through this partnership.
• Air Charter Association (ACA)minorOthers · 2 September 2021UK-based industry association strengthening FCG OPS position in the UK and European markets.
• German Business Aviation Association (GBAA)minorOthers · 3 June 2021Industry association membership representing German business aviation sector with over 90 members.
• Leon SoftwarecoreTechnology or Integration · 5 May 2021Enhanced integration between FCG ATOM IT platform and Leon Software enabling data synchronization for flight plans, crew and passenger lists, departure/arrival times, CFMU slots and service status. Initial integration implemented in 2021, expanded in 2023 to serve trip support and ground handling companies.

Scale indicators4 records

Recent moves14 records

Expansion highlights6 records

Others

• Avfuel Corporation: Avfuel supplies aviation fuel and provides fuel management services to business aviation operators and FBOs. Comparable to FCG OPS's fuel services line through its procurement coordination, contract management, and volume-based pricing offering.
• FlightAware: FlightAware is a flight tracking and aviation data platform providing real-time ADS-B-based flight status, used extensively by business aviation operators. Comparable to FCG OPS's ATOM flight tracking and Ground Services Live Tracker functionality, though FlightAware is an enabling technology layer rather than a direct OCC competitor.

Broad incumbents

• Jeppesen (a Boeing Company): Jeppesen provides flight planning, navigation data, and operational services used widely by business aviation operators. Comparable to FCG OPS's flight planning and trip support functions, though Jeppesen is primarily a data and software provider rather than a hands-on OCC outsourcer.
• dnata: dnata is a major global airport services provider offering ground handling, cargo, and travel services across commercial and private aviation. Comparable to FCG OPS's ground handling operations but at much larger scale and across both commercial and business aviation.
• Aviapartner: Aviapartner is a leading European ground handling services provider serving airlines, airports, and private operators. Comparable to FCG OPS's European ground handling network, though primarily focused on commercial aviation with some business aviation exposure.

Direct peers

• ExecuJet Aviation Group: ExecuJet (part of Luxaviation Group) provides FBO, aircraft management, maintenance, and ground handling for business aviation across multiple continents. Comparable to FCG OPS in serving corporate fleets and private aircraft operators with handling and trip support.
• Universal Weather & Aviation: Universal Weather & Aviation is the largest global trip support and OCC outsourcing competitor for business aviation, offering flight planning, weather, fuel, permits, and ground handling coordination. It is the most direct comparison to FCG OPS's outsourced OCC and international trip support services, though it operates at much larger scale.
• Jet Aviation: Jet Aviation (a General Dynamics company) operates a global FBO and ground handling network plus MRO and crew services for business aviation. Comparable to FCG OPS through its FBO RIGA facility, ground handling coverage, and OCC/trip support offerings to private jet operators.
• TAG Aviation: TAG Aviation operates FBOs, aircraft management, maintenance, and charter services focused on business aviation in Europe and beyond. Comparable through its FBO network and handling services targeting the same private aircraft operator segment that FCG OPS serves.
• Signature Flight Support: Signature Flight Support is one of the world's largest FBO and ground handling networks for business and general aviation. Comparable to FCG OPS for apron supervision, fueling coordination, and handling services at multiple international airports.

Market position

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FCGOPS
• LinkedInlinkedin.com/company/fcg-ops

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FCG OPS