IT-One
IT-One AB is a Sweden-based IT support and managed services provider serving small and medium-sized businesses with Microsoft 365 cloud solutions, hardware procurement, network installation, IT security, and camera surveillance. The company operates regionally from Åhus using a direct, contact-based sales model.
- Company typePrivate
- Founded2005
- HeadquartersÅhus, Sweden
- Headcount1–10
- GTM typeB2B
- OfferingServices
What IT-One does
IT-One AB is a Swedish private limited company (Aktiebolag) headquartered in Åhus, Sweden, that delivers outsourced IT support to small and medium-sized businesses across Sweden. The company describes itself with the Swedish tagline "Support • Hårdvara • Molnlösningar" and structures its offering around five pillars: (1) IT-Support, providing technical assistance to end users, IT departments, and everything in between; (2) Molnlösningar (Cloud Solutions), centered on Microsoft 365 deployment and management; (3) Datorer och skrivare (Computers and Printers), hardware resale from HP, Fujitsu, Lenovo, Dell, and others; (4) Nätverk och WIFI (Network and WiFi), installation and monitoring of wired and wireless networks; and (5) Säkerhet (Security Services), covering mail filtering, antivirus, backup, IT-environment monitoring, and user education. A sixth line, Kameraövervakning (Camera Surveillance), is delivered primarily through Axis Communications camera systems, with customized solutions per customer.
The underlying technology stack is conventional rather than proprietary: Microsoft 365 as the cloud productivity platform, TeamViewer as the remote support channel (linked directly from the corporate website), Axis Communications for video surveillance, and multi-vendor OEM hardware for resale. No APIs, SDKs, or proprietary platform are disclosed. The company does not publish a product roadmap, certifications, or compliance accreditations. Core technology is therefore best characterized as integration and service-delivery expertise on top of third-party vendor stacks.
The business model blends four revenue streams typical of a small MSP: (i) recurring managed IT support services, (ii) subscription/cloud revenue from Microsoft 365 deployments, (iii) one-time hardware sales at modest margins, and (iv) project-based professional services for network installation, security setup, and surveillance. Pricing is not publicly disclosed; customers are routed to phone (044-28-91-30) or email ([email protected]) for tailored quotes, with billing described as monthly. Go-to-market is sales-led and direct, with the company website (it-one.se) functioning as the primary top-of-funnel surface and direct contact as the bottom-of-funnel conversion channel. The firm operates only in Sweden, has a single office in Åhus, and discloses a headcount band of 1-10 employees, indicating a micro-operator rather than a scaled MSP.
IT-One firmographics
Firmographics- Name
- IT-One
- Legal name
- IT-One AB
- Website
- https://it-one.se
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- IT-One AB is a Sweden-based IT support and managed services provider serving small and medium-sized businesses with Microsoft 365 cloud solutions, hardware procurement, network installation, IT security, and camera surveillance. The company operates regionally from Åhus using a direct, contact-based sales model.
- Ownership category
- akta.pro rank
IT-One industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373), Computer & Office Equipment (3570)
- akta.pro primary industry
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA)
- akta.pro secondary industries
- IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
Keywords
Where IT-One is headquartered
LocationHeadquarters
- HQ city
- Åhus
- HQ country
- Sweden
- HQ region
- Europe
Offices1 record
Markets served
IT-One business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales
Revenue model
- IT Support Services: Ongoing technical support to users, IT departments, and businesses of all sizes, likely billed on a recurring service contract basis.
- Hardware Sales: Sale of computers and printers from major brands (HP, Fujitsu, Lenovo, Dell) as well as other manufacturers as needed.
- Cloud Solutions: Microsoft 365 cloud solution deployment and management services.
- Professional Services: Installation and monitoring of networks, WIFI, security solutions (mail filtering, antivirus, backup), and camera surveillance systems (Axis Communications), including custom solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom-tailored service packages based on individual business needs and scale. |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
IT-One product offering
Product offeringCore offering
IT-One AB provides outsourced IT support, Microsoft 365 cloud deployment, hardware procurement (HP, Fujitsu, Lenovo, Dell), wired/wireless network installation and monitoring, IT security (mail filtering, antivirus, backup), and Axis Communications camera surveillance to small and medium-sized businesses in Sweden. The company delivers tailored, recurring managed-services engagements rather than off-the-shelf products, building each solution around the customer's existing IT environment and needs.
Product overview
IT-One is an IT support company offering a comprehensive portfolio of technology services for small to medium-sized businesses. The core offering centers on IT support and cloud solutions (Microsoft 365), complemented by hardware procurement (computers and printers from HP, Fujitsu, Lenovo, Dell), network infrastructure (wired and wireless), security services (email filtering, antivirus, backup, monitoring), and camera surveillance solutions (Axis Communications). The company takes a customized approach, developing solutions based on each customer's specific circumstances and needs.
Differentiator
Problem solved
Functional benefit
Products and services
- IT-Support Ongoing technical support services for end users, internal IT departments, and everything in between, helping Swedish SMBs develop and improve their IT environment.
- Molnlösningar (Cloud Solutions) Deployment, management, and ongoing administration of Microsoft 365 cloud productivity and infrastructure solutions for small and medium-sized businesses.
- Datorer och skrivare (Computers and Printers) Sale of computers and printers from major brands including HP, Fujitsu, Lenovo, and Dell, as well as other manufacturers as needed for SMB customers.
- Nätverk och WIFI (Network and WiFi) Installation and ongoing monitoring of wired and wireless business networks tailored to each customer's premises and usage requirements.
- Säkerhet (Security Services) IT security services including mail filtering, antivirus, backup solutions, IT environment monitoring, and end-user security training for SMB customers.
- Kameraövervakning (Camera Surveillance) Customized video surveillance solutions primarily built on Axis Communications camera systems, designed and configured to each customer's specific surveillance needs.
Companies that use IT-One
Customer profileSegments1 record
Ideal customer profiles1 record
IT-One technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
IT-One partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Microsoft 365coreIT-One offers Microsoft 365 cloud solutions as a core part of their service portfolio, deploying and managing Microsoft's productivity and cloud platform for their SMB customers.
Recent moves5 records
Expansion highlights2 records
IT-One competitors and assessment
Company assessmentRegional players
- Iver: Swedish managed IT and cloud services provider serving businesses across the Nordics; overlaps on IT support, cloud, and security but operates at enterprise scale.
- Ada Digital: Swedish IT partner providing managed services, cloud, and support to SMBs, matching IT-One's business model and customer segment.
- Cygate: Swedish provider of networking, security, and IT infrastructure services; comparable on network installation, monitoring, and security offerings though larger and enterprise-oriented.
- Office IT-Partner: A Swedish network of local IT partners delivering managed IT support, Microsoft 365, and hardware to SMBs — directly comparable in offering and target customer, but broader in national coverage.
- Nordlo Group: Nordic MSP focused on IT operations, cloud, and support for small and mid-sized companies, mirroring IT-One's managed-services model at larger, multi-office scale.
Broad incumbents
- Advania: Large Nordic IT services group offering Microsoft cloud, managed services, hardware, and security — the same portfolio as IT-One but as a broad, multinational incumbent.
- Dustin Group: Nordic IT hardware and solutions reseller serving SMBs and enterprises; overlaps strongly with IT-One's hardware procurement and cloud services lines.
- Atea: Leading Nordic IT infrastructure reseller and services provider covering hardware procurement, networking, and managed services, competing in IT-One's categories at national/regional scale.
Direct peers
- Solid Park: Swedish Microsoft-focused managed services provider delivering Microsoft 365, cloud, and IT support to SMBs — closely aligned with IT-One's core cloud and support offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
IT-One financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT-One leadership team
Management profileNumber of profiles
IT-One funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT-One M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT-One
What does IT-One do?
IT-One AB provides outsourced IT support, Microsoft 365 cloud deployment, hardware procurement (HP, Fujitsu, Lenovo, Dell), wired/wireless network installation and monitoring, IT security (mail filtering, antivirus, backup), and Axis Communications camera surveillance to small and medium-sized businesses in Sweden. The company delivers tailored, recurring managed-services engagements rather than off-the-shelf products, building each solution around the customer's existing IT environment and needs.
When was IT-One founded?
IT-One was founded in 2005. It employs 1 to 10 people.
Where is IT-One based?
IT-One is headquartered in Åhus, Sweden, in the Europe region.
How does IT-One make money?
Four revenue lines are on record. IT Support Services are the primary driver. The others are hardware Sales, cloud Solutions and professional Services.
Who are IT-One's main competitors?
Regional players on record are Iver, Ada Digital, Cygate, Office IT-Partner and Nordlo Group. Broad incumbents are Advania, Dustin Group and Atea. Solid Park is listed as a direct peer.
Does IT-One have an API?
No public API is recorded for IT-One.
What industry is IT-One in?
IT-One's product category is Managed IT Services. Its primary akta.pro industry code is BPAAACAA, IT Service Desk & End-User Support (L1/L2), with a secondary code of BPAEAOAF, IT Asset Lifecycle Services (Procure-to-Retire). Its NAICS code is 54151 and its SIC code is 7373.