Betances Health Center

What Betances Health Center does

Betances Health Center is a nonprofit Federally Qualified Health Center (FQHC) founded in 1970 and headquartered at 280 Henry Street on Manhattan's Lower East Side, with a satellite clinic in Bushwick, Brooklyn (1427 Broadway) and a third site operated from the Henry Street Settlement. The center delivers integrated primary care, pediatrics, women's health (OB/GYN and nurse-midwifery), dental, behavioral health, podiatry, optometry, HIV/AIDS care, and—as of 2026—a formal Substance Use Disorder (SUD) outpatient program, supported by nutrition counseling, case management, peer support groups, and 340B discounted prescription dispensing through partner pharmacies in Manhattan and Bushwick with mail delivery. Its technology platform is a standard FQHC stack: a full electronic medical record system implemented in 2010, the Healow (eClinicalWorks) patient portal for 24/7 appointment and lab-result access, telehealth virtual visits across medical, behavioral health, and dental services, and Healthix health information exchange connectivity. Bilingual service delivery in English, Spanish, and Chinese, NCQA PCMH certification at both clinical sites, and HRSA quality leader, access enhancer, health disparities reducer, and Advancing HIT designations support an integrated, evidence-based care model.

The business model is that of a federally funded, community-governed safety-net provider. Revenue is generated through patient service billings across Medicaid, Medicare, Child Health Plus, Essential Plan, Qualified Health Plans, and self-pay (with a Sliding Fee Discount Program that guarantees service regardless of ability to pay), supplemented by federal FQHC section 330 grants and HRSA/National Health Service Corps funding, the 340B Drug Pricing Program's spread economics on partner-pharmacy fills, and philanthropic grants from foundations including HRSA, NYC Department of Health and Mental Hygiene, Primary Care Development Corporation, Robin Hood Foundation, Empire BlueCross BlueShield Foundation, Delta Dental Community Foundation, Broadway Cares/Equity Fights AIDS, Direct Relief, NACHC, ViiV Healthcare, and Gilead Sciences. Patients are acquired through community-based outreach (Pride events, Fresh Market Days with Support + Feed), partnerships with community organizations (Voces Latinas, ACQC, Harlem United, CAMBA, Legal Services NYC), word-of-mouth in the Lower East Side and Bushwick, on-site insurance navigation for NY State programs, and a modest digital footprint (Facebook, Instagram, health education blog, SEO). Betances served 6,000+ unique patients annually, operates with 101–250 employees, and is independently governed by a Board of Directors chaired by Dr. Santos Rivera, with CEO Evette M. Maduro (since January 6, 2025), CMO Dr. Marianne Clinton (since November 2024), CFO Deochand Narain, and General Counsel Alexander M. Fear, Esq.

Name

Betances Health Center

Legal name

Betances Medical Center

Website

https://betances.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Betances Health Center is a nonprofit Federally Qualified Health Center founded in 1970 that delivers integrated primary care, dental, behavioral health, HIV/AIDS, and SUD services to 6,000+ underserved patients annually across Manhattan (Lower East Side) and Brooklyn (Bushwick), regardless of insurance or ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Community health center
• Primary care services
• Behavioral health services
• Dental care services
• Telehealth services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue from providing medical, dental, behavioral health, and specialty services to patients with various insurance coverage (Medicaid, Medicare, private insurance) and self-pay patients.
2. Federal FQHC Grants: Federal funding as a Federally Qualified Health Center designated in 2003, including National Health Service Corps grants and HRSA funding for operational support and quality improvement.
3. 340B Prescription Drug Program: Revenue generated through the federal 340B Drug Pricing Program, providing medications at reduced costs through partner pharmacies, generating savings on pharmaceutical purchases.
4. Sliding Fee Discount Program Revenue: Reduced-cost services provided on a sliding scale based on patient income, with the gap subsidized through grant funding and cross-subsidization from full-pay services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Betances Health Center is a Federally Qualified Health Center (FQHC) providing integrated primary care, behavioral health, dental, and specialty services through two clinical locations in Manhattan's Lower East Side and Brooklyn's Bushwick. The organization serves over 6,000 underserved patients annually regardless of insurance status or ability to pay, supported by a Sliding Fee Discount Program, telehealth virtual visits, and the federal 340B Prescription Drug Program. Care coordination includes insurance enrollment assistance, case management, and referrals to social services in English, Spanish, and Chinese.

Product overview

Betances Health Center is a Federally Qualified Health Center (FQHC) offering integrated healthcare services through a Patient-Centered Medical Home model. The organization operates a unified set of core clinical services including Primary Care, Pediatric Care, Women's Health (OB/GYN), Dental Care, Behavioral Health, and specialty services such as Podiatry, Optometry, HIV/AIDS Care, and Substance Use Disorder (SUD) Outpatient Services. Supporting these clinical offerings are patient support services including a Telehealth & Virtual Visits platform, the Healow Patient Portal for 24/7 access to appointments and lab results, the 340B Prescription Drug Program for discounted medications, Health Insurance Assistance/Navigation, Nutritional Care, Case Management, and a Sliding Fee Discount Program. The organization serves Manhattan (Lower East Side) and Brooklyn (Bushwick) locations, providing care regardless of insurance status or ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary care services including screenings, check-ups, and patient counseling to prevent health problems. Covers family practice, internal medicine, and preventive care for all ages.
• Pediatric Care Healthcare services for patients from birth to young adults, providing medical care tailored to children's health needs.
• Immunizations
• Dental Care Comprehensive dental care services for all ages, led by Dr. Cheong Eun Lee as Director of Oral Health. Includes general dentistry, preventive care, and dental hygiene.
• Women's Health Dedicated women's healthcare services including OB/GYN care, prenatal care, family planning, and services provided by certified nurse midwives.
• Behavioral Health Integrated behavioral health services addressing depression, anxiety, PTSD, adjustment disorders, grief, and substance use disorders. Includes individual counseling, psychiatric evaluation, and medication management.
• Substance Use Disorder (SUD) Outpatient Services Confidential, compassionate, evidence-based outpatient treatment for individuals struggling with opioid use, alcohol use, and other substance use disorders. Includes medication management (MOUD), counseling, drug testing, and care coordination.
• Podiatry Foot care services provided by podiatrists Phong Thai and Lise Vincent for patients with foot, ankle, and lower extremity conditions.
• Optometry Eye care services provided by Eva Tsui, Optometrist, including comprehensive eye exams and vision care.
• HIV/AIDS Care Specialized HIV/AIDS care including HIV testing and counseling, HIV care, and support services for patients with HIV/AIDS.
• Nutritional Care Nutrition and dietary counseling services provided by registered dietitians Renata Shiloah and Andrea Saenz to support chronic disease management and overall health.
• Telehealth & Virtual Visits Virtual visit services allowing patients to connect with their care team remotely for medical, behavioral health, and dental consultations using smartphone or any device with a camera.
• 340B Prescription Drug Program Federal 340B Drug Pricing Program helping patients access medications at reduced prices through partner pharmacies in Manhattan, Bushwick, and mail delivery options.
• Health Insurance Assistance Enrollment assistance for New York State affordable health insurance programs including Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans through trained on-site navigators.
• Sliding Fee Discount Program Income-based discount program ensuring no patient is denied services based on ability to pay. Qualifying patients receive reduced costs on care.
• Case Management Coordinated care services helping patients navigate healthcare systems, access resources, and manage complex health needs.
• Medication for Opioid Use Disorder (MOUD) FDA-approved medication treatment to reduce cravings and withdrawal symptoms for opioid use disorder, monitored by experienced medical providers as part of structured recovery plans.

Quantifiable outcome

• NCQA PCMH Certification achieved at both Manhattan and Bushwick locations, demonstrating adherence to evidence-based care standards
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• National Association of Community Health Centers (NACHC)coreStrategic or Co-development PartnerNational membership organization providing advocacy, training, and recognition programs for community health centers.
• Public Health SolutionsminorStrategic or Co-development PartnerNonprofit organization providing public health services and support in New York City.
• Support + FeedminorStrategic or Co-development PartnerCommunity partnership for Fresh Market Day events providing food access to patients and community members at the Manhattan location.
• Partner Pharmacies (340B Program)coreChannel Partner/ Reseller/ DistributorPartner pharmacies in Manhattan and Bushwick providing discounted medications through the 340B program with mail delivery options. Includes free refill reminders and health education materials.
• Henry Street SettlementcoreStrategic or Co-development PartnerHistoric community partner who originally housed Betances in 1977 at one dollar per year rent until the organization could purchase the space, enabling the health center's growth.
• ACQCminorStrategic or Co-development PartnerAIDS Center of Queens County - community organization for HIV/AIDS services collaboration.
• Voces LatinasminorStrategic or Co-development PartnerCommunity organization serving Latino populations in New York.
• Legal Services NYCminorStrategic or Co-development PartnerLegal aid organization providing referrals for patients needing legal assistance with housing, immigration, and other civil matters.
• Harlem UnitedminorStrategic or Co-development PartnerCommunity organization providing HIV/AIDS and housing services, potential referral partner.
• CAMBAminorStrategic or Co-development PartnerCommunity organization providing social services including housing, education, and economic empowerment in Brooklyn.
• Damian Family Care CentersminorStrategic or Co-development PartnerFederally Qualified Health Center serving similar underserved populations in New York.

Scale indicators3 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Ryan Health: NYC-based FQHC network providing primary care, behavioral health, dental, and specialty services across Manhattan. Directly comparable as a multi-site FQHC serving similar low-income and Medicaid populations in the same geography as Betances.
• Callen-Lorde Community Health Center: NYC FQHC specializing in LGBTQ+ primary care, behavioral health, and dental services. Comparable as a community-rooted FQHC offering integrated care with cultural competence for underserved populations in Manhattan.
• Damian Family Care Centers: Federally Qualified Health Center serving similar underserved populations across Queens and Long Island with integrated primary, behavioral, and specialty care. Comparable in FQHC mission and an explicit community partner referenced in Betances' data.
• ACACIA Network (La Casa de Salud): Federally Qualified Health Center and human services organization operating multiple community health sites in NYC for underserved populations. Comparable in FQHC designation, integrated care model, and immigrant community focus.
• Apicha Community Health Center: NYC FQHC providing primary care, behavioral health, and HIV/AIDS services to Asian and Pacific Islander, LGBTQ+, and other underserved communities. Comparable in FQHC model, integrated services, and immigrant-population focus.
• Charles B. Wang Community Health Center: Federally Qualified Health Center serving medically underserved Asian-American and other immigrant communities in Manhattan's Chinatown and Flushing, Queens. Comparable in mission, FQHC model, multilingual service delivery, and integrated primary/behavioral/dental care to Betances.
• Community Healthcare Network: NYC FQHC operating multiple community health centers across Manhattan, Brooklyn, Queens, and the Bronx. Directly comparable as a multi-site FQHC with similar service mix (primary, behavioral, dental) and similar patient demographics to Betances.

Others

• National Association of Community Health Centers (NACHC): National membership and advocacy organization for FQHCs and community health centers. Included as a strategic ecosystem partner that supports Betances' funding, training, and policy positioning rather than a direct care competitor.

Broad incumbents

• NYC Health + Hospitals: The largest public healthcare system in the US, operating hospitals and community health centers across NYC including Gotham Health sites. Overlaps with Betances on safety-net primary care and behavioral health, but operates at materially greater scale and as part of a public hospital portfolio.

Emerging players

• Heritage Health and Housing: NYC-based FQHC Look-Alike providing primary care, behavioral health, and supportive housing services to underserved populations. Comparable in community health focus and care coordination model, with somewhat smaller scale than Betances.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/betanceshealth
• YouTubeyoutube.com/channel/UCAmCfEEnhDnBvKWTulxswtg
• Facebookfacebook.com/664608830285848
• LinkedInlinkedin.com/company/betances-health-center
• Instagraminstagram.com/betanceshealthcenter

Compliance15 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Betances Health Center