EGroup
EGroup Protective Services is an Australian integrated security provider delivering static guarding, mobile patrols, electronic monitoring, risk consulting, and 24/7 NOC services across commercial, government, retail, education, transport, and healthcare sectors nationally.
- Company typePrivate
- Founded1998
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What EGroup does
EGroup Protective Services is an Australian integrated security and protective services provider operating as a wholly-owned subsidiary of Bidvest Group Australia. The company delivers tailored security solutions across six vertical sectors — Commercial, Retail, Government, Education, Transport & Logistics, and Health Services — through a portfolio of seven core product lines: Protective Services (static guarding), Mobile Patrols, Control Room & Monitoring, Risk & Security Consulting, 24/7 NOC (security), 24/7 Helpdesk (facilities management), and Electronic Solutions. Operations span six Australian states and territories (NSW, ACT, VIC, QLD, SA, WA) supported by five regional offices and a centralized National Operations Centre, with more than 1,500 direct employees and average tenure exceeding five years.
The underlying technology stack combines physical guarding with electronic systems — digital incident reporting, real-time workforce monitoring, integrated CCTV and alarm systems, data-driven analytics, technology-enabled patrol verification, and back-to-base monitoring — all orchestrated through the 24/7 NOC for real-time event management and escalation. Go-to-market is exclusively direct B2B enterprise field sales targeting corporate, government, and commercial property clients through tailored proposals, site assessments, and consultative sales cycles. Revenue is generated primarily through recurring multi-year service contracts across guarding subscriptions, electronic monitoring fees, and project-based risk consulting, with quote-based pricing tailored to site risk profiles and SLA specifications. The company positions itself as a proactive, intelligence-led provider rather than a traditional reactive guarding vendor.
EGroup firmographics
Firmographics- Name
- EGroup
- Legal name
- EGroup Protective Services
- Website
- https://egroup.com.au
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- EGroup Protective Services is an Australian integrated security provider delivering static guarding, mobile patrols, electronic monitoring, risk consulting, and 24/7 NOC services across commercial, government, retail, education, transport, and healthcare sectors nationally.
- Ownership category
- akta.pro rank
EGroup industry classification
Industry- Product category
- Security & Protective Services
- NAICS
- Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Detective, Guard & Armored Car Services (7381), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Manned Guarding & Patrol Services (IMAIAEAA)
- akta.pro secondary industry
- Industrial & Critical Infrastructure Guarding (Utilities, Plants, Data Centers) (BPAKAAAD)
Keywords
Where EGroup is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
EGroup business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Security Guarding Services: Core revenue stream from static guarding, mobile patrols, and concierge security services delivered by direct employees. Services are contracted on-site at client premises with recurring service fees based on shift requirements, officer numbers, and service levels. Contracts typically span multiple years with regular service reviews.
- Electronic Security Solutions: Integrated electronic security services including CCTV monitoring, alarm response, and access control. Revenue generated through monitoring fees, system integration services, and ongoing maintenance contracts.
- Risk and Security Consulting: Strategic advisory services including security risk assessments, site vulnerability reviews, emergency management planning, and security program design. Typically project-based or retainer arrangements.
- 24/7 Help Desk and NOC Services: National Operations Centre providing round-the-clock security monitoring and facilities helpdesk support. Revenue from monitoring service fees and support contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom Security Solutions - Quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
EGroup product offering
Product offeringCore offering
EGroup Protective Services delivers integrated protective security services across Australia through on-site static guarding, mobile patrols, centralised control room and CCTV monitoring, electronic security solutions, and security risk consulting. The company combines physical security personnel with technology-enabled platforms including digital incident reporting, real-time workforce monitoring, and a 24/7 National Operations Centre to deliver proactive, intelligence-led security across commercial, retail, government, education, transport and healthcare sectors.
Product overview
EGroup Protective Services is a unified protective services platform offering integrated security solutions across seven core product lines: Protective Services (Static Guarding) providing on-site officers; Mobile Patrols for rapid-response coverage; Control Room & Monitoring for centralised CCTV and alarm oversight; Risk & Security Consulting for strategic advisory; 24/7 NOC Security for round-the-clock monitoring and escalation; 24/7 Facilities Helpdesk for service coordination; and Electronic Solutions for integrated CCTV, alarms and access control. These services are deployed across six sector verticals (Commercial, Retail, Government, Education, Transport & Logistics, and Health Services) and are supported by proprietary technology platforms including digital incident reporting, real-time workforce monitoring, and data-driven security insights.
Differentiator
Problem solved
Functional benefit
Products and services
- Protective Services (Static Guarding) Professional on-site security officers providing visible presence, concierge services, and customer-focused protection for commercial properties, corporate offices, retail centres, education facilities, and government buildings.
- Mobile Patrols Rapid-response mobile patrol services providing visible deterrence, alarm response, lock/unlock services, randomised patrols, and incident response across multiple locations.
- Control Room & Monitoring Centralised monitoring providing alarm monitoring, CCTV monitoring, incident escalation, and after-hours response with real-time operational visibility.
- Risk & Security Consulting Strategic advisory services including security risk assessments, site vulnerability reviews, emergency management planning, and security program design.
- 24/7 NOC - Security Round-the-clock National Operations Centre providing security monitoring, real-time event triage and escalation, after-hours security coordination, incident logging, and client stakeholder communication support.
- 24/7 Helpdesk - Facilities Management Facilities helpdesk providing always-on service intake, issue tracking and updates, coordination with on-site teams, and structured reporting for urgent site requests and fault notifications.
- Electronic Solutions Integrated electronic security systems including CCTV, alarms, analytics, and access control providing real-time insight, faster response, and stronger accountability for clients.
Quantifiable outcome
- Direct employment of more than 1,500 employees
- +2 more outcomes
Companies that use EGroup
Customer profileSegments6 records
Ideal customer profiles6 records
EGroup technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
EGroup partnerships and signals
Strategic signalScale indicators5 records
Recent moves1 record
Expansion highlights5 records
EGroup competitors and assessment
Company assessmentOthers
- BIC Consolidated: Sister company to EGroup under Bidvest Group Australia, providing facility services and cleaning. Operates within the same parent portfolio and shares governance, though it does not directly compete in protective security services.
Broad incumbents
- Chubb Fire & Security (Australia): Part of UTC/CCV, Chubb offers a broad portfolio of fire safety, electronic security, and monitoring services across Australia. Overlaps with EGroup in electronic solutions and monitoring but is a broader fire-and-security incumbent rather than a guarding specialist.
Direct peers
- MSS Security: One of Australia's largest privately held security services providers, offering static guarding, mobile patrols, and electronic security across multiple states. Directly comparable to EGroup in service mix, customer verticals, and Australian geographic focus.
- Securecorp: Australian-owned security, cleaning, and facility services provider operating across multiple states. Comparable service mix and customer verticals, with broader facility services adjacency.
- SNP Security: Australian security services company providing static guarding, mobile patrols, concierge, and electronic security. Direct peer in service offering and customer base, particularly in commercial property and government.
- Wilson Security: Major Australian-owned security services company providing manned guarding, mobile patrols, and integrated security solutions to commercial, government, and industrial clients. Closely comparable in scale, service offering, and target customer base.
- Allied Universal (formerly G4S Australia): Global security services leader with substantial Australian operations following the G4S acquisition. Directly competes for enterprise, government, and critical infrastructure contracts with comparable integrated guarding and technology offerings.
- Securitas Australia: Australian arm of Securitas AB, one of the world's largest security services groups. Competes directly with EGroup in guarding, electronic security, and risk consulting, with broader global resources and technology investments.
- Prosegur Australia: Australian subsidiary of Spanish multinational Prosegur, providing security guarding, cash-in-transit, and integrated security solutions. Competes with EGroup in guarding and electronic security with global technology backing.
Emerging players
- MSS Strategic Medical and Rescue: Australian provider of specialized medical, rescue, and emergency response services. Adjacent to EGroup's healthcare and emergency management consulting offerings, representing a partial overlap in capabilities and customer segments.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
EGroup social profiles
Digital presenceEGroup financial estimates
Financial estimateRevenue estimate
Valuation estimate
EGroup leadership team
Management profileNumber of profiles
Profiles8 records
EGroup funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EGroup M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EGroup
What does EGroup do?
EGroup Protective Services delivers integrated protective security services across Australia through on-site static guarding, mobile patrols, centralised control room and CCTV monitoring, electronic security solutions, and security risk consulting. The company combines physical security personnel with technology-enabled platforms including digital incident reporting, real-time workforce monitoring, and a 24/7 National Operations Centre to deliver proactive, intelligence-led security across commercial, retail, government, education, transport and healthcare sectors.
Is EGroup a public or private company?
EGroup is a private company. It is classified as corporate owned and is currently operating.
When was EGroup founded?
EGroup was founded in 1998. It employs 11 to 50 people.
Where is EGroup based?
EGroup is headquartered in Sydney, Australia, in the Oceania region.
How does EGroup make money?
Four revenue lines are on record. Security Guarding Services are the primary driver. The others are electronic Security Solutions, risk and Security Consulting and 24/7 Help Desk and NOC Services.
Who are EGroup's main competitors?
BIC Consolidated is listed as an others. Chubb Fire & Security (Australia) is listed as a broad incumbent. Direct peers are MSS Security, Securecorp, SNP Security, Wilson Security, Allied Universal (formerly G4S Australia), Securitas Australia and Prosegur Australia. MSS Strategic Medical and Rescue is listed as an emerging player.
Does EGroup have an API?
No public API is recorded for EGroup.
What industry is EGroup in?
EGroup's product category is Security & Protective Services. Its primary akta.pro industry code is IMAIAEAA, Manned Guarding & Patrol Services, with a secondary code of BPAKAAAD, Industrial & Critical Infrastructure Guarding (Utilities, Plants, Data Centers). Its NAICS code is 561612 and its SIC code is 7381.