Kindred

What Kindred does

Kindred (legally registered as Pendergate Ltd) is a UK-based commercial cleaning and facilities management company headquartered in Hatfield, Hertfordshire, employing over 2,500 operatives across six regional offices covering South West England, London, East Anglia, the Midlands, the North, and North West England. Originally founded in 1988 as Ridge Crest Cleaning Services, the company rebranded to Kindred in late 2021 to reposition around social value, sustainability, and staff welfare. The company serves two primary verticals: education (primary/secondary schools, academies, Multi-Academy Trusts, colleges, and universities requiring safeguarding-trained, DBS-checked operatives and term-time scheduling) and commercial professional services (accountancy firms, legal, financial services, and corporate offices). Secondary exposure includes warehouse and distribution centre cleaning and general commercial facilities.

The company's core service portfolio comprises office cleaning, education cleaning, warehouse/distribution centre cleaning, and facilities management, augmented by specialist services including window cleaning, kitchen deep cleaning, washroom services, caretaking, grounds maintenance, wooden floor care, pest control, high-level cleaning, host services, internal glazing, and waste management. Operationally, Kindred deploys MotorScrubber JET3 and M3 equipment for water/chemical efficiency, Jangro Ntrl vegan and biodegradable cleaning products with recyclable packaging, and TemplaCMS software for electronic quality auditing via tablet and mobile devices with an 85% quality threshold. The company holds five ISO certifications (9001, 14001, 45001, 27001, 22301), SafeContractor accreditation, NCZ Platinum Certification as a 100% carbon neutral business, Living Wage Foundation Recognised Service Provider status since 2018, and BICSc corporate membership.

Kindred operates a contract-based recurring revenue model with services quoted on a per-building basis reflecting scope, contract term, and specific requirements. GTM motion is enterprise field sales with competitive tendering for larger public sector and enterprise contracts, supported by dedicated regional Contract Managers and Account Managers overseeing multi-site accounts. The company demonstrates exceptional client longevity — Galliford Try Facilities Management partnership has spanned 20 years across 12 West Midlands PFI schools, Rayleigh Schools Trust approximately 20 years, and Academies Enterprise Trust 7 years with portfolio expansion. Notable customers include St Albans School, North Hertfordshire College, Chiltern Learning Trust, Pax8, and Haslers Accountants. The company is privately held with no disclosed external institutional investors, appears to be founder/management-owned, and is led by Managing Director Simon Wrenn alongside a dedicated senior team including Education Development Director and Commercial Development Director roles.

Name

Kindred

Legal name

Pendergate Ltd

Website

https://kindredfm.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Kindred is a UK-based commercial cleaning and facilities management company serving education institutions, professional services firms, and commercial clients through 2,500+ operatives across six regional offices in England.

Ownership category

akta.pro rank

Product category

Commercial Cleaning Services

NAICS

Janitorial Services (561720), Facilities Support Services (56121)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Specialty Cleaning (Deep Cleaning, Floor Care, Disinfection, Post-Construction) (EDAEAAAL)

akta.pro secondary industry

Post-Construction & Final Clean Services (BPABABAD)

Keywords

• Commercial cleaning services
• Education cleaning services
• Facilities management
• Contract cleaning
• Specialist cleaning

Headquarters

HQ city

Hatfield

HQ country

United Kingdom

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Contract Cleaning Services: Recurring service contracts for commercial, corporate, and education spaces. Contracts include daily cleaning, deep cleaning, and specialist services delivered by trained operatives.
2. Specialist Cleaning Services: Additional services including window cleaning, kitchen deep cleaning, washroom services, caretaking, grounds maintenance, pest control, high-level cleaning, and host services offered as add-ons to primary cleaning contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Kindred creates, delivers and maintains high quality cleaning services for commercial, corporate and education spaces across England. Core offerings include office cleaning, education cleaning, warehouse and distribution centre cleaning, and facilities management, supported by a suite of specialist services such as window cleaning, kitchen deep cleaning, washroom services, pest control, grounds maintenance, wooden and hard floor care, high-level cleaning, caretaking, and host services. The company deploys over 2,500 trained, DBS-checked operatives through 6 regional offices, with services delivered under recurring contract arrangements.

Product overview

Kindred is a facilities management company offering a comprehensive portfolio of cleaning services for commercial, corporate and education spaces. The core service offerings include Office Cleaning, Education Cleaning, Warehouse/Distribution Centre Cleaning, and Facilities Management. These are supported by specialist services including Window Cleaning (via Kindred Clearview), Waste Management, Kitchen Deep Cleaning, Caretaking Services, Grounds Maintenance, Wooden and Hard Floor Care, Pest Control, High Level Cleaning, Washroom Services, Water Dispensers, Host Services, and Internal Glazing. The company also acquired Expedite Commercial Cleaning (2022) to expand its South West regional presence. Services are delivered by over 2,500 trained operatives across 6 regional offices covering South West, London, East Anglia, Midlands, North, and North West of England.

Differentiator

Problem solved

Functional benefit

Products and services

• Office Cleaning Professional office cleaning services for commercial environments including reception areas, meeting rooms and workspaces, tailored to client-specific requirements.
• Education Cleaning Specialised cleaning services for primary schools, secondary schools, academies, Multi-Academy Trusts, colleges and universities, including classrooms, dining halls, corridors and sports areas, with safeguarding-trained, DBS-checked operatives.
• Warehouse and Distribution Centre Cleaning Expert cleaning services for warehouses and distribution centres to maintain clean and efficient operational environments.
• Facilities Management Building maintenance and management services encompassing cleaning, caretaking and related facility operations for client sites.
• Window Cleaning Professional commercial window cleaning using reach & wash and abseiling methods for traditional, high rise, business and commercial window cleaning.
• Waste Management Commercial waste management services for effective disposal and recycling.
• Kitchen Deep Cleaning Deep cleaning of kitchen filters, pipes and ducting by qualified technicians with TR19 certification compliance.
• Caretaking Services Site maintenance and key holding responsibilities for facilities.
• Grounds Maintenance Outdoor area maintenance including lawn mowing, hedge trimming and winter services such as gritting and snow removal.
• Wooden and Hard Floor Care Specialist care and treatment for various flooring types including floor sanding, from parquet school halls to concrete distribution centre floors.
• Pest Control Pest control services including provision of bait boxes and regular maintenance visits.
• High Level Cleaning Professional high-level cleaning services for facia, solar panels and signage following rigorous health and safety guidelines.
• Washroom Services Specialist cleaning and provision of dispensers, soap, consumable paper products and feminine hygiene products.
• Water Dispensers Supply of water dispensers using bottled or plumbed water dispensing hot, cold, ambient and sparkling water.
• Host Services Meeting room preparation including setting up coffee machines, sorting cups and glasses, and tidying away afterwards.
• Internal Glazing Internal glazing cleaning and maintenance services.

Quantifiable outcome

• 100% carbon neutral business with ICROA-approved carbon offset programmes
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• SchoolreaderscoreStrategic or Co-development Partner · 1 January 2022Corporate partnership with Schoolreaders, a Bedfordshire-based literacy charity that places volunteers in primary schools for one-to-one reading support. Kindred provides annual donations, fundraising support (Race4Reading, London Royal Parks Challenge), and volunteer opportunities. Partnership extended to fourth year in 2025. Over £63,000 raised from joint campaigns including BBC Radio 4 Appeal.
• Neutral Carbon Zone (NCZ)coreTechnology or IntegrationCarbon management and certification partnership providing annual carbon footprint analysis in line with ISO 14064 and GHG Protocol Corporate Standards, plus PAS 2050-compliant Lifecycle Assessments. NCZ conducts supply chain compliance programme and issues annual certification. Kindred achieved NCZ Silver (2022-2023), Gold (2024), and Platinum (2025) certifications.
• Shaw TrustminorStrategic or Co-development PartnerPartnership with Shaw Trust, a national charity helping people facing disadvantage into work, for recruitment of some employees. Supports inclusive hiring practices and helps build stronger, diverse workforce.
• Living Wage FoundationcoreStrategic or Co-development PartnerRecognised Service Provider partnership since 2018, promoting the real Living Wage through client bids and setting standards for employee welfare. Won Recognised Service Provider Champion Award 2024. Committed to securing Living Wage rates for all directly employed and contracted staff.
• Armed Forces CovenantminorOthersSigned the Armed Forces Covenant with Silver Award from Defence Employer Recognition Scheme. Commitment to supporting Armed Forces personnel, reservists, veterans, and their families through workplace policies and charitable giving.
• Purple TuesdayminorOthersBronze sponsor of the global social movement for improving customer experience for disabled people. Conducted disability awareness training via Lunch & Learn webinars hosted by Purple Tuesday. Committed to further customer service and disability training in 2025.
• BICSc (British Institute of Cleaning Science)minorOthersCorporate member providing access to Standards & Best Practice guidance, training courses and workshops. Enables Kindred to tailor training to specific needs of operatives and management team.
• AvicaminorChannel Partner/ Reseller/ DistributorCleaning supplies provider who introduced Kindred to SYR's Switch Framework. Supplies cleaning products including Jangro Ntrl range of eco-friendly cleaning products.
• Galliford Try Facilities ManagementcoreChannel Partner/ Reseller/ Distributor20-year partnership providing Cleaning, Window Cleaning, Hygiene Waste and Pest Control Services for 12 West Midlands Schools under a 30-year PFI agreement since 2007. Contract extension awarded following competitive tender process.
• Expedite Commercial CleaningminorStrategic or Co-development PartnerAcquired in May 2022, providing regional presence in South West of England. Expedite had over 250 employees with turnover of approximately £2m, primarily focused on education sector cleaning plus surgical, factory and office sectors.

Scale indicators6 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• Atalian Servest: UK-focused cleaning and facilities services provider with a comparable mix of commercial, education, and public-sector contracts. Directly competes with Kindred for enterprise and education tenders.
• OCS Group: International facilities services provider with strong UK presence in cleaning, hygiene, and pest control. Comparable service portfolio including specialist cleaning add-ons relevant to Kindred's offering.
• Churchill Group: UK-based cleaning and support services company serving corporate, education, and public-sector clients. Comparable mid-market positioning with similar vertical mix and contract structure.
• Mitie: Major UK-based facilities management and cleaning services provider serving offices, schools, and public-sector clients. Most directly comparable to Kindred in scale and end markets, though significantly larger and more diversified.
• Bidvest Noonan: UK and Ireland cleaning and FM provider serving commercial, retail, and public-sector clients. Competes directly with Kindred in enterprise cleaning tenders and shares similar value-added service bundles.

Emerging players

• Jani-King UK: UK franchise-based commercial cleaning network offering janitorial services to SMEs and select enterprise accounts. Competes in the same commodity cleaning category but via a fundamentally different franchise delivery model.

Regional players

• Total Clean: Mid-sized UK commercial cleaning company operating primarily in the South of England. Comparable service offering and target customer base to Kindred's commercial division, though smaller and more geographically focused.

Broad incumbents

• Serco: Large UK public-sector services provider whose facilities services arm competes for school cleaning contracts and PFI arrangements alongside Kindred, particularly in education sector tenders.
• Compass Group: Global support services conglomerate whose FM and cleaning divisions (including 14forty) compete with Kindred across UK commercial and education cleaning markets. Much broader portfolio reduces direct overlap.
• Sodexo: Global FM and cleaning services giant with a substantial UK education and corporate cleaning practice. Competes with Kindred for large education frameworks and PFI-style contracts, though operates at significantly larger scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCc9S7ZB-sfjh1wVg68LTLpA
• LinkedInlinkedin.com/company/kindredfm/about
• Instagraminstagram.com/kindred_fm
• Facebookfacebook.com/profile.php

Compliance17 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kindred