NPI
NPI is a Dutch specialized mental healthcare center, founded in 1946 and operating across five clinics in the Randstad region, treating adults and youth with personality disorders through seven evidence-based psychotherapeutic care pathways reimbursed by Dutch basic health insurance.
- Company typePrivate
- Founded1946
- HeadquartersAmsterdam, Netherlands
- Headcount101–250
- GTM typeB2C
- OfferingServices
What NPI does
NPI (NPI Specialist in Persoonlijkheidsproblematiek) is a Dutch specialized mental healthcare center founded in 1946, operating five outpatient clinics across Amsterdam (North, East, West), Amersfoort, and Utrecht in the Randstad region. The organization provides treatment exclusively for personality disorders and personality-related problems through seven structured care pathways: Affect Fobie Therapie (AFT), Guideline-Informed Treatment for Personality Disorders (GIT-PD), short-term psychodynamic supportive psychotherapy (KPSP), Mentalization-Based Treatment (MBT), Psychodynamic Psychotherapy (PD), Schema Therapy (ST), and Transference-Focused Psychotherapy (TFP). Treatment is delivered via individual therapy, group therapy, day treatment programs, and remote video sessions through the NPI Online platform (launched 2022), with specialized programs for youth ages 16-23 and pregnant/postpartum women.
The organization employs approximately 200 specialized clinicians including psychiatrists, clinical psychologists, psychotherapists, GZ-psychologists, and social psychiatric nurses, many of whom serve as trainers and supervisors in professional education programs. NPI holds TOPGGz certification (since 2016, recertified 2020 and 2024) and HKZ quality certification, indicating highly specialized care combined with scientific research and knowledge dissemination. Active research programs include FORCE, P-DAET, PROFILE, PsyDos, and PICTURES. Client satisfaction is high, with a Consumer Quality Index score of 8.3 in 2024 and Zorgkaart Nederland ratings of 8.7-8.8.
NPI operates as a nonprofit foundation entity within Stichting Arkin, a larger Dutch mental healthcare provider. All treatments are reimbursed through the Dutch basic health insurance (basisverzekering) system under the Care Performance Model (ZPM), with clients subject to the mandatory annual deductible of €385. Clients cannot self-refer; they must be referred by general practitioners, medical specialists, or other recognized healthcare professionals through the Central Login of Arkin (CAA). The organization also provides consultation services to referring practitioners, second opinions for complex cases, and family support programs in partnership with Arkin's Prevention Department. NPI is not independently funded through venture capital or public investment and operates entirely within the Dutch healthcare funding system.
NPI firmographics
Firmographics- Name
- NPI
- Legal name
- Stichting Arkin
- Website
- https://npispecialist.nl
- Company type
- Private
- Founded year
- 1946
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- NPI is a Dutch specialized mental healthcare center, founded in 1946 and operating across five clinics in the Randstad region, treating adults and youth with personality disorders through seven evidence-based psychotherapeutic care pathways reimbursed by Dutch basic health insurance.
- Ownership category
- akta.pro rank
NPI industry classification
Industry- Product category
- Specialized Mental Healthcare (Personality Disorder Treatment)
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Inpatient Psychiatric Hospitals & Units (HLAFACAB)
Keywords
Where NPI is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices5 records
Markets served
NPI business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Health Insurance Reimbursement: NPI treatments are reimbursed through the Dutch basic health insurance (basisverzekering). All health insurers in the Netherlands reimburse treatment at NPI. Costs are billed monthly to health insurers using the national Care Performance Model (ZPM) framework. Clients pay a mandatory deductible (385 euros per year) before insurance coverage begins.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard mental healthcare treatment reimbursed by basic health insurance |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
NPI product offering
Product offeringCore offering
NPI is a specialized mental healthcare center providing psychotherapeutic treatment for adults and youth with personality disorders across five outpatient clinic locations in the Netherlands. Its core offering comprises seven evidence-based treatment modalities (AFT, GIT-PD, KPSP, MBT, PD, ST, TFP), supplemented by day treatment programs for specialized populations (pregnant women, youth), remote delivery via NPI Online, and consultation/second opinion services to referring healthcare practitioners.
Product overview
NPI is a specialized mental health center offering a comprehensive portfolio of psychotherapeutic treatments for personality disorders. The core offerings include seven distinct therapy modalities: Affect Fobie Therapie (AFT), Guideline-Informed Treatment for Personality Disorders (GIT-PD), Kortdurende Psychodynamische Steungevende Psychotherapie (KPSP), Mentaliseren Bevorderende Therapie (MBT), Psychodynamische Psychotherapie (PD), Schematherapie (ST), and Transference Focused Psychotherapie (TFP). These are delivered through seven care pathways, available in-person at five locations (Amsterdam North, Amsterdam East, Amsterdam West, Amersfoort, and Utrecht), through NPI Online (remote video-based treatment), and for specific populations including youth (ages 16-23) and pregnant women (peripartum care). The organization also provides educational factsheets and training courses for professionals.
Differentiator
Problem solved
Functional benefit
Products and services
- Affect Fobie Therapie (AFT) Affect Phobia Therapy for clients who are afraid of feelings and emotions. Teaches clients to recognize, release, and change avoidance behavior to live more freely and make choices that fit them. For adults with personality disorders.
- Guideline-Informed Treatment for Personality Disorders (GIT-PD) Guideline-informed treatment approach for personality disorders following established clinical guidelines. For adults with personality disorders.
- Kortdurende Psychodynamische Steungevende Psychotherapie (KPSP) Short-term psychoanalytic supportive psychotherapy; a short-term, mainly supportive, structured form of psychotherapy based on six psychoanalytic sub-theories focusing on affective, cognitive and behavioral aspects of client functioning. For adults with personality disorders.
- Mentaliseren Bevorderende Therapie (MBT) Mentalization-based treatment that helps clients develop their capacity to understand their own and others' mental states, improving emotional regulation and relationships. For adults with personality disorders.
- Psychodynamische Psychotherapie (PD) Psychodynamic psychotherapy exploring unconscious patterns, past experiences, and how they influence current thoughts, feelings, and behaviors. For adults with personality disorders.
- Schematherapie (ST) Schema therapy combining cognitive behavioral therapy, attachment theory, and psychodynamic approaches to help clients change unhelpful patterns (schemas) developed in childhood. For adults with personality disorders.
- Transference Focused Psychotherapie (TFP) Transference-focused psychotherapy using the therapeutic relationship to help clients understand and change maladaptive personality patterns. For adults with personality disorders.
- NPI Online Online treatment delivery via video calling on the Minddistrict digital care environment, offering schema therapy in Dutch or English, individually or in short-term groups, enabling clients to receive treatment from their own familiar environment. For motivated clients able to work independently.
- Peripartum Care Specialized day treatment and group therapy for the period shortly before, during, and immediately after childbirth for pregnant women with personality problems. Includes postpartum support delivered jointly with Gnome House (KINFO) IMH specialists.
- NPI Youth Services Specialized psychotherapy for young people aged 16-23 who are stuck due to early personality problems and additional emotional or behavioral problems. Includes MBT-A (Mentalization-Based Treatment for Adolescents), MBT-J, KPSP-A, and TFP-A treatments.
Quantifiable outcome
- Average client satisfaction score of 8.3 on Consumer Quality Index (CQi) in 2024
- +2 more outcomes
Companies that use NPI
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles5 records
NPI technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature3 records
NPI partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Gnome House (KINFO)coreCollaboration for postpartum support services. The postpartum group for women who continue to have problems after childbirth is jointly run by NPI practitioners and IMH (Infant Mental Health) specialists from the Gnome House.
- Stichting Arkin (Arkin Foundation)coreNPI is an integral part of Stichting Arkin, a major Randstedelijke GGZ (mental health care) provider. Arkin provides administrative, financial, and operational infrastructure including IT systems, billing (AGB code 06290732), HR functions, and quality management. NPI operates under Arkin's organizational policies and regulatory frameworks.
- Arkin Prevention DepartmentminorPartners with Arkin's Prevention Department for courses, advice, and support services for family members and loved ones of NPI clients.
- Dutch Healthcare Authority (NZa)coreGovernmental regulatory body that receives mandatory data submissions from all mental healthcare institutions since September 2023. NPI provides data for healthcare performance improvement purposes.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
NPI competitors and assessment
Company assessmentDirect peers
- De Viersprong: Dutch specialized mental health provider focused on personality disorders, offering comparable evidence-based treatments (e.g., schema therapy, MBT) and is one of NPI's closest domestic comparables in target population and modality.
- PsyQ: Outpatient mental health network within Parnassia Groep providing psychotherapy and specialized personality disorder treatment across the Netherlands; competes for the same referral-based clientele.
- Pro Persona: Dutch mental health provider with dedicated personality disorder treatment tracks (e.g., TOPGGz-credited programs), comparable in clinical specialization and insurance reimbursement structure.
- GGZ inGeest: Amsterdam-based mental health provider (affiliated with Amsterdam UMC) offering specialized outpatient and inpatient psychiatric care including personality disorder treatment, directly overlapping NPI's Amsterdam catchment.
- Mediant: Dutch mental health provider offering specialized outpatient treatment programs for personality disorders in the eastern Netherlands, comparable in clinical approach and insurance-based funding.
- Dimence Groep: Dutch mental health organization providing outpatient psychotherapy and specialized personality disorder programs, comparable in size, modality breadth, and reimbursement model.
Emerging players
- Mindler: Digital mental health platform operating in the Netherlands and other markets, offering app-based therapy access; represents the emerging low-friction channel that could divert earlier-stage personality disorder cases from traditional clinics like NPI.
Regional players
- Reinier van Arkel: Specialized mental health provider serving the 's-Hertogenbosch region with personality disorder and forensic programs; comparable clinically but operating in a different Dutch geography.
Broad incumbents
- Parnassia Groep: Largest Dutch mental health conglomerate operating multiple specialized brands (including PsyQ and Antes); competes broadly with NPI for referrals and employs overlapping evidence-based modalities.
- Arkin: Parent foundation of NPI and a broader Amsterdam-based mental health provider; sister-organization status and shared infrastructure make it the most directly comparable incumbent at the holding level.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
NPI social profiles
Digital presenceNPI compliance and trust
Trust signalCompliance4 records
NPI financial estimates
Financial estimateRevenue estimate
Valuation estimate
NPI leadership team
Management profileNumber of profiles
Profiles11 records
NPI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NPI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NPI
What does NPI do?
NPI is a specialized mental healthcare center providing psychotherapeutic treatment for adults and youth with personality disorders across five outpatient clinic locations in the Netherlands. Its core offering comprises seven evidence-based treatment modalities (AFT, GIT-PD, KPSP, MBT, PD, ST, TFP), supplemented by day treatment programs for specialized populations (pregnant women, youth), remote delivery via NPI Online, and consultation/second opinion services to referring healthcare practitioners.
Is NPI a public or private company?
NPI is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was NPI founded?
NPI was founded in 1946. It employs 101 to 250 people.
Where is NPI based?
NPI is headquartered in Amsterdam, Netherlands, in the Europe region.
How does NPI make money?
One revenue line is on record: health Insurance Reimbursement.
Who are NPI's main competitors?
Direct peers on record are De Viersprong, PsyQ, Pro Persona, GGZ inGeest, Mediant and Dimence Groep. Mindler is listed as an emerging player. Reinier van Arkel is listed as a regional player. Broad incumbents are Parnassia Groep and Arkin.
Does NPI have an API?
No public API is recorded for NPI.
What industry is NPI in?
NPI's product category is Specialized Mental Healthcare (Personality Disorder Treatment). Its primary akta.pro industry code is HLAFACAB, Inpatient Psychiatric Hospitals & Units. Its NAICS code is 621420 and its SIC code is 8093.