OPENFACTORY

What OPENFACTORY does

Openfactory is a privately held Swiss telecommunications and managed IT services company founded in 2009 and headquartered in Frauenfeld, Switzerland. The company operates its own network backbone under ASNs 58299 and 49192, providing BGP transit, Layer 2 connectivity, colocation, IP transit, direct internet access, last-mile services, and managed infrastructure (firewalls, Wi-Fi, servers, monitoring, security) across Switzerland, Germany, Finland, and broader Europe. It also operates the CH-IX Internet Exchange Point in Switzerland and Liechtenstein, maintains Points-of-Presence in major European datacenters (Equinix, InterXion, NTT, AXA, Green Datacenter, Frankfurt, Amsterdam), and reaches additional countries via wholesale partnerships with Swisscom, KPN, DTAG, Colt, Cogent, Arelion, and Hurricane Electric.

The company's product portfolio spans Business Internet (DSL, fibre, Ethernet, LTE/5G backup with SLAs), Carrier Services (BGP transit, Layer 2, IXP access, ASN/IP support, custom routing), Managed Infrastructure (firewalls, Wi-Fi, servers, monitoring, security), Colocation, and adjacency offerings including Security Consulting, Retail IMAC+R+D services, Tranalyzer network traffic analysis consulting, and a sister brand Connectionpoint offering hosted VPBX/telephony. Pricing is primarily subscription-based with monthly recurring fees for connectivity (e.g., Giga Home at CHF 56/month, Giga Business at 1 Gbps with static IP) and professional services on hourly rates (200-275 CHF/h), with custom SLAs starting at CHF 300/month.

Openfactory's go-to-market combines direct enterprise field sales, channel partners/wholesale resellers, and strong community engagement through bi-weekly VirtualBeering events, technical workshops, and cybersecurity conference participation. Customer segments are diversified across other ISPs/carriers, mid-market enterprises, retail chains, marketing/hosting agencies, and startups/non-profits (via the Freetransit project). The company is founder/management-owned and bootstrapped, with no disclosed external funding, and operates with a distributed team of 11-50 employees across Switzerland, Germany, Finland, the UK, Belgium, and the Netherlands.

Name

OPENFACTORY

Legal name

Openfactory GmbH

Website

https://openfactory.net

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Openfactory is a Swiss-headquartered Tier 2 network operator founded in 2009, providing BGP transit, direct internet access, Layer 2 connectivity, colocation, and managed IT infrastructure to ISPs, mid-market enterprises, and retail chains across Switzerland, Germany, Finland, and wider Europe.

Ownership category

akta.pro rank

Product category

Telecommunications and Managed IT Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Wholesale Access & Last-Mile Leasing (local loops, bitstream, unbundling) (HDAIAEAH)

akta.pro secondary industry

Wholesale Fixed Access & Bitstream Providers (HDAIABAF)

Keywords

• BGP transit services
• Managed internet access
• Network backbone services
• Datacenter colocation
• Layer 2 connectivity

Headquarters

HQ city

Frauenfeld

HQ country

Switzerland

HQ region

Europe

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Business Internet Access: Monthly recurring subscription fees for business-grade internet access including DSL, fibre, Ethernet, LTE/5G backup with options for fixed IPs, managed routers, and SLA packages. Pricing tiers include 'Giga Business' at 1 Gbps upload/download with static IP address.
2. Home Internet Access: Monthly subscription fees for residential internet connectivity, with 'Giga Home' at CHF 56 per month offering Gigabit speeds.
3. Carrier/Backbone Services: BGP transit, Layer 2 connectivity, IXP access, colocation, NNI (Network-to-Network Interface), and ASN/IP support services for other carriers, ISPs, and datacenter workloads.
4. Managed Infrastructure Services: Managed firewalls, Wi-Fi, servers, monitoring, security services, and project work including onsite service and daily support.
5. Support Services: Professional services revenue from technical support including hourly rates (200-275 CHF/h on weekdays), out-of-hours emergency support (300 CHF base fee plus work), and custom SLA contracts (minimum 300 CHF/month for 24x7 hotline access).
6. Colocation: Colocation services in their Swiss datacenters and rented locations, providing space, power, and bandwidth for customer equipment.
7. Wholesale Internet Access: Internet access services for other ISPs who need lines off-net, with handover options including Ethernet, VPDN (L2TP), or publicly routed internet.
8. Retail IMAC+R+D Services: Install, Move, Add, Change, Removal, and Disposal services for retail businesses including pre-staging, vendor collaboration, on-site installation during construction, testing, standby support, renovation support, spare parts, and decommissioning services.
9. Software Development: Custom software development services through partnerships in Switzerland and Serbia, plus enterprise software (ERP, CRM) sales.
10. Tranalyzer Consulting: Network traffic analysis consulting services including Tranalyzer integration, configuration optimization, data analysis, reporting, training, and ongoing support.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels7 records

Core offering

Openfactory is a European telecommunications and managed IT services provider that operates its own Tier 2 network backbone (ASNs 58299 and 49192). The company delivers BGP transit, direct internet access, last-mile connectivity, Layer 2 transport, colocation, and managed infrastructure (firewalls, Wi-Fi, servers, monitoring, security) to businesses, ISPs/carriers, datacenter operators, retail chains, and residential customers across Switzerland, Germany, Finland, and wider Europe. It also operates the CH-IX Internet Exchange and provides a Freetransit program for non-profits and startups.

Product overview

Openfactory operates its own network infrastructure and provides a portfolio of connectivity and managed IT services across Switzerland, Germany, Finland, and wider Europe. The core offering consists of Business Internet (DSL, fibre, Ethernet, LTE/5G backup with fixed IPs and SLAs), Carrier Services (BGP transit, Layer 2, IXP access, colocation), and Managed Infrastructure (firewalls, Wi-Fi, servers, monitoring, security). Supporting services include IP Transit with multi-location availability, Colocation in Swiss and European datacenters, Layer 2 private connectivity solutions, and international internet access. The company also offers specialized services including CH-IX (Swiss Internet Exchange), Freetransit (free transit for non-profits), Security Consulting, Retail Support (IMAC+R+D), and Tranalyzer Consulting. Green Datacenter POP was launched in February 2026, expanding their Swiss colocation and Layer 2 transport capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Internet Business-grade internet access with configurable last-mile options including DSL, fibre, Ethernet, or LTE/5G backup. Supports fixed IPs, managed routers, and SLA options for European enterprises.
• Carrier Services Backbone and carrier connectivity for companies, ISPs, and datacenter workloads, including BGP transit, Layer 2, IXP access, colocation, NNI, ASN/IP support, and custom routing.
• Managed Infrastructure IT infrastructure operated by Openfactory technical staff, including firewalls, Wi-Fi, servers, monitoring, security, project work, onsite service, and daily support for European business customers.
• IP Transit High-speed IP transit connections providing access to more networks with lower latency and fewer hops. Available across Switzerland, Netherlands/Belgium, Austria, UK, Germany, and Sweden for ISPs and carriers.
• Colocation Colocation services in Switzerland and across Europe, providing space, rack, power, and connectivity options in secure carrier-neutral and private datacenters.
• Layer 2 Connectivity Private Layer 2 connectivity solutions including Ethernet Point-to-Point or Multipoint, Ethernet tunnelled over third-party carriers, encrypted Ethernet tunnels, L3 VPN (VRF), Ethernet QinQ tunnels, and Layer 2 transport across Europe.
• Home Internet (Giga Home) Residential internet service offering Gigabit speeds at CHF 56 per month for home subscribers in Switzerland.
• CH-IX (Internet Exchange) Swiss Internet Exchange point operated together with partners, available in Switzerland and Liechtenstein at AXA Datacenter Cluster Winterthur, Equinix Zurich, InterXion Zurich, Luzern Fluhgrund, and Liechtenstein locations for ISPs and networks seeking peering.
• Freetransit Free IP transit service under freetransit.ch for non-profits, startups, and entrepreneurs, with no SLA included.
• Security Consulting Security consulting services including infrastructure health checks, penetration testing, red teaming, phishing campaigns, incident response, and forensic evidence gathering for European business customers.
• Retail Support (IMAC+R+D) Gold Standard retail hands-on support covering Install, Move, Add, Change, plus Removal and Disposal services for retail chains, including pre-staging, vendor collaboration, on-site installation, testing, standby support, renovation support, spare parts, and decommissioning.
• Tranalyzer Consulting Network traffic analysis consulting services including Tranalyzer integration and deployment, configuration optimization, data analysis and reporting, training, ongoing support, and advanced use case development.
• Internet Access - International Direct internet access from Openfactory's backbone in Switzerland, Netherlands, Belgium, Austria, UK, Germany, Sweden, and neighboring Nordic countries through partnerships with Colt, Cogent, and other global networks.
• Wholesale Internet Access Wholesale internet services for ISPs requiring off-net lines, with partner access to last miles across countries, handed over via Ethernet or VPDN (L2TP).
• Software Development Services Custom software development services delivered through partnerships in Switzerland and Serbia, plus enterprise software (ERP, CRM) sales.

Quantifiable outcome

• Up to 25 Gbps throughput on single fiber connection (25,000 upload + 25,000 download)
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

25 partnerships are on record, tiered minor, core and moderate.

• AlyaconsultingminorImplementation/ SI/ Consulting PartnerConsulting partner listed on Openfactory partners page.
• CH-IXcoreStrategic or Co-development PartnerOpenfactory runs an Internet Exchange Point (CH-IX) together with partners, available in Switzerland and Liechtenstein at AXA Datacenter Cluster Winterthur, Equinix Zurich, InterXion Zurich, Luzern Fluhgrund, Liechtenstein Schaan KOL Rietacker and SupraNet Datacenter.
• Freetransit.chminorStrategic or Co-development PartnerFree transit project for non-profits, startups, and entrepreneurs - separate project with no SLA included.
• FogIXPminorGTM or Marketing PartnerOpenfactory is a sponsor for bandwidth and L2 on FogIXP.
• TurkuSeccoreStrategic or Co-development PartnerFinnish cybersecurity community organization. Openfactory hosts TurkuSec workshops at Hub Turku office, including Wireguard VPN on Mikrotik routers and OSINT from ISP perspective workshops.
• Hub TurkuminorGTM or Marketing PartnerCommunity venue partner for hosting TurkuSec workshops and events in Turku, Finland.
• Institute for Pyrotechnical CleaningminorGTM or Marketing PartnerCo-organizer of TurkuSec workshop at Openfactory office in Turku.
• Green DatacentercoreTechnology or IntegrationNew point of presence activated inside Green Datacenter in Lupfig, Switzerland (February 2026) with ASN 58299 and 49192. Services include IP Transit, Colocation, VPS, Private networks, Layer 2 transport, and CH-IX access.
• Hurricane ElectriccoreTechnology or IntegrationGlobal transit provider - upstream carrier interconnection for IP transit services.
• CogentcoreTechnology or IntegrationGlobal transit provider - upstream carrier interconnection and international network access.
• Liberty GlobalmoderateTechnology or IntegrationGlobal transit provider interconnection.
• NTTcoreTechnology or IntegrationGlobal transit provider and datacenter operator (formerly e-Shelter) - NTT Rümlang location for POP.
• Arelion (f.k.a. Telia Carrier)coreTechnology or IntegrationGlobal transit provider - tier 1 carrier network interconnection.
• RETNmoderateTechnology or IntegrationGlobal transit provider interconnection.
• Init7coreTechnology or IntegrationSwiss ISP and upstream carrier in Openfactory's network.
• MeerfarbigmoderateTechnology or IntegrationGerman upstream carrier providing connectivity towards DTAG.
• CyberlinkmoderateTechnology or IntegrationUpstream carrier in Openfactory's network.
• Swisscom WholesalecoreTechnology or IntegrationSwiss wholesale carrier for copper (BBCS) and fiber access, including Carrier Ethernet Network.
• KPN WholesalemoderateTechnology or IntegrationDutch wholesale carrier for last-mile access in Netherlands/Belgium.
• DTAG WholesalemoderateTechnology or IntegrationGerman Telecom wholesale carrier for access in Germany.
• ColtmoderateTechnology or IntegrationInternational carrier with network access across Europe for customer connectivity.
• DE-CIXmoderateTechnology or IntegrationInternet Exchange in Frankfurt where Openfactory maintains peering sessions, with migration from 80.81.202/24 to 185.1.208.0/23.
• Ubiquiti NetworksmoderateTechnology or IntegrationNetworking equipment vendor used by Openfactory for customer solutions (UniFi controller mentioned in technical articles).
• MikrotikmoderateTechnology or IntegrationRouter equipment vendor - HEX S mentioned as favorite router by price/power, used for customer installations and workshops.
• Matrix.org / RiotcoreTechnology or IntegrationOpenfactory uses their own Matrix instance and Riot as desktop application for internal team chat - not relying on cloud-hosted solutions.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Colt Technology Services: Major European wholesale and enterprise network operator offering Layer 2, IP transit, and managed connectivity across Europe. Overlaps with Openfactory's wholesale carrier services across multiple geographies but at much larger scale and broader product portfolio.
• Equinix: Global colocation and interconnection provider where Openfactory maintains POPs (Equinix Zurich). Comparable in colocation and IXP services but at hyperscale with global footprint; Openfactory's CH-IX operates in some of these same Equinix facilities.
• Cogent Communications: Tier-1 global IP transit provider. Comparable in IP transit and wholesale services; an upstream partner to Openfactory and direct competitor for transit customers across Europe.
• Arelion (formerly Telia Carrier): Tier-1 global carrier providing IP transit, Ethernet, and cloud connect services. Upstream partner of Openfactory and a benchmark for European wholesale transit, operating at vastly larger scale.
• Hurricane Electric: Global IPv6-native internet backbone and colocation operator. Comparable in transit and BGP services but at global scale; functions as both a competitor in transit sales and an upstream partner to Openfactory.

Direct peers

• RETN: International network service provider focused on IP transit, Layer 2, and colocation across Europe and beyond. Closely comparable wholesale transit and carrier services portfolio, serving similar ISP and enterprise carrier customers.
• Init7: Swiss independent ISP and backbone operator offering fiber, IP transit, and colocation. Directly comparable as a similar-sized Swiss-headquartered alternative carrier competing for the same enterprise, ISP, and wholesale transit customers.
• iWay AG: Swiss telecom operator providing internet, telephony, hosting, and colocation services. Comparable in scale, customer segments (SME and residential), and Swiss-market focus.
• Cyberlink: Swiss ISP and managed services provider. Direct peer in the Swiss independent-ISP segment, offering similar business internet, hosting, and connectivity services to SME and enterprise customers.

Emerging players

• DE-CIX: World's largest Internet Exchange operator, including major presence in Frankfurt. Comparable to Openfactory's CH-IX as an IXP operator; Openfactory maintains peering sessions at DE-CIX, positioning them as both partner and adjacent competitor in the European IXP ecosystem.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/openfactory
• GitHubgithub.com/openfactory-ch
• Facebookfacebook.com/OpenfactoryGmbH
• LinkedInlinkedin.com/company/523790

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OPENFACTORY