Keraton

What Keraton does

Keraton (legal name Keraton Karya Solusi) is an Indonesian IT consulting and custom software development firm founded in 2010 and headquartered in Surabaya, with a production studio in Jakarta (Citra Grand N6 Cibubur). The company delivers enterprise-grade applications, custom websites and intranets, hardware installation and maintenance, and on-site staff training. Its client base spans healthcare and medical, project management, energy and oil-and-gas, government, real estate, architecture, agriculture, consumer goods, and other commercial sectors; named customers include state-owned energy company Pertamina, the Ministry of Communication and Information (KOMINFO), municipal governments including PEMKOT Surabaya and Tuban, and private enterprises such as CMC, Primahitec, PTI Architects, Teavaro, AGM, Florence, DAP, Charles-Costa, and Averland.

Keraton's technology stack is anchored on Java-based web development using Spring Boot and the Vaadin Flow UI framework, with PostgreSQL for data persistence and REST APIs for integration; backend work also covers Go Lang and Unix environments. Enterprise application development targets large-scale distributed environments supporting complex information workflows, data analytics, business processes, and custom reporting across departments. Web development engagements span full end-to-end builds, targeted consultancy, or multi-agency collaboration, and the firm additionally provides hardware system consultancy, computer peripheral and networking installation and maintenance, plus staff training for system adoption.

The business runs a sales-led, relationship-driven go-to-market model built on long-term client partnerships under the motto 'Nurturing partnership,' with quote-based, project-tier pricing that is not publicly disclosed and contracts structured on multi-year terms. Keraton reports 11-50 employees, operates solely within Indonesia, has no disclosed outside investors, funding rounds, institutional ownership, M&A activity, or management-team disclosures in the available source material, and is recruiting actively for Java and Go developers at the time of source collection.

Name

Keraton

Legal name

Keraton Karya Solusi

Website

https://keraton.co.id

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Keraton (Keraton Karya Solusi) is a Surabaya-based Indonesian IT consulting and custom software development firm, founded in 2010, delivering enterprise applications, custom websites, hardware support, and training to enterprise and government clients across healthcare, energy, and other sectors.

Ownership category

akta.pro rank

Headquarters

HQ city

Surabaya

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Custom Software Development Services: Project-based custom software development including enterprise applications, websites, and intranet systems. Revenue generated through consulting and development engagements with code that is maintainable and open to enhancements. Staff training services also provided as part of engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Keraton provides IT consulting and custom software development services spanning enterprise application development, end-to-end web development, hardware and networking consultancy/installation/maintenance, and staff training. The company builds large-scale, distributed enterprise applications with complex workflows, data analytics, and custom reporting for organizations whose needs cannot be met by off-the-shelf software.

Product overview

Keraton provides IT consulting and software development services as a unified portfolio of four integrated offerings: Enterprise Application Development for large-scale organizational systems, Web Development for custom websites and applications, Hardware Support for installation and maintenance, and Staff Training for adoption enablement. The services work together to deliver complete business solutions—from infrastructure setup through application development to user training—with an emphasis on flexible, customized, and skilled software development since 2010.

Differentiator

Problem solved

Functional benefit

Products and services

• Enterprise Application Development Large-scale application development service supporting complex information workflows, data analytics, business processes, and powerful custom reporting mechanisms across departments in distributed enterprise environments. Addresses the needs of an entire organization's processes and data flow. Built for large organizations whose needs cannot be met by off-the-shelf software.
• Web Development End-to-end custom web development services for sites, intranets, and applications, following an established design and development process. Delivered as full-service projects or as specific expertise and consultancy, including collaborative work as part of multi-agency teams. Targets companies with particular needs that off-the-shelf products cannot meet.
• Hardware Support Hardware system consultancy plus installation and maintenance of computer peripherals and networking infrastructure for client organizations.
• Staff Training On-site training services for client staff on system use and management, bundled with Keraton's development engagements to ensure effective adoption of delivered software and infrastructure solutions.

Named customers13 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• Accenture: Global professional services giant with a sizable Indonesian presence delivering custom software, enterprise systems integration, and IT consulting to large organizations including government and energy clients (Pertamina-style accounts). Comparable in offering, not in scale or specialization.
• Tata Consultancy Services: One of the largest global IT services and custom software development firms with an active Indonesian practice serving banks, telecoms, and government. Competes for the same enterprise custom-development and integration budgets that Keraton targets.
• DXC Technology: Global IT services provider offering enterprise application development, infrastructure services, and industry-specific solutions to large enterprises and governments. Comparable in offering mix to Keraton, particularly around enterprise systems and public-sector work.
• NTT Data: Global IT services and consulting firm with significant Asia-Pacific operations including Indonesia, delivering custom software, system integration, and managed services. Comparable to Keraton in target client profile (enterprise + government) but with vastly broader capability and scale.
• Wipro: Global IT services firm with enterprise application development, system integration, and managed services across industries including energy and public sector. Directly comparable offerings, but at global scale and with broader portfolio than Keraton's Indonesian-focused custom dev shop.
• Infosys: Global IT services and consulting firm delivering enterprise application development, Java/Spring-based custom systems, and digital transformation. Operates in Indonesia serving enterprise and government clients comparable to Keraton's target segments.
• GlobalLogic: Large global digital engineering firm (Hitachi subsidiary) offering custom software development, enterprise application design, and digital transformation services. Overlaps directly with Keraton's enterprise app development and end-to-end web delivery, but at vastly greater scale and geographic reach.

Direct peers

• Thoughtworks: Global custom software development and IT consulting firm with deep Java/Spring expertise and a consultative, partnership-driven delivery model — directly comparable in offering mix (custom enterprise app dev, advisory) though operating at much larger scale globally.
• Mitrais: Indonesian-Australian IT outsourcing and custom software development firm headquartered in Bali, serving enterprise clients across healthcare, finance, and mining with similar Java/.NET stacks and project-based engagements. Most directly comparable peer in the same Indonesian software services niche.

Regional players

• Mekari: Indonesian SaaS/software company providing enterprise business applications (HR, accounting, CRM) to mid-market and enterprise customers in Indonesia. Comparable regional focus and enterprise customer base, though Mekari sells packaged SaaS products while Keraton delivers custom development — useful as a regional Indonesian tech peer.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/infokeraton
• LinkedInlinkedin.com/company/keraton-karya-solusi

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Keraton