The IVR Voice

What The IVR Voice does

The IVR Voice is a Calgary-based sole proprietorship operated by international voice talent Allison Smith that delivers professional voice recordings for Interactive Voice Response (IVR) and other automated telephone systems. The core offering is custom IVR voice recording across use cases including auto attendant, on-hold messaging, call center prompts, and conference prompts, delivered as digital audio files compatible with major telephony platforms (Asterisk, Verizon, Qwest, Cingular, Bell Canada, Vonage). The company also offers adjacent services: custom IVR script writing, IVR evaluation and improvement recommendations, on-hold production with royalty-free music, and an AI Rider contract rider that explicitly prohibits AI voice cloning of the recordings.

The business monetizes through three revenue streams. First, one-time recording fees for IVR prompts, on-hold messaging, and pre-recorded stock prompts, priced per-word or per-prompt and ordered through a self-serve Stripe-powered portal with same-day turnaround for orders placed before noon MST. Second, professional services including custom IVR scripting and an IVR evaluation service for existing phone systems. Third, vocal and public speaking coaching at $225 per 3-hour session, available in-person in Calgary or via video link. Customer segments span medical/healthcare, insurance, retail, banking, and telephony platform providers, with named clients including NASA, Toyota, 3M, State Farm, PetSmart, Verizon, Qwest, Cingular, Bell Canada, Vonage, telephone banking institutions, and the US Department of Justice for auto-dialer work spanning approximately 20 years. Distribution is direct-to-consumer via the self-serve portal plus direct email for custom enterprise projects; marketing is content-led through an educational blog, social media (@voicegal), conference speaking, and a demo audio library. The business is privately held with no external funding, no parent company, and a headcount of one (Allison Smith as sole practitioner).

Name

The IVR Voice

Legal name

IVR Voice | Allison Smith International Voice Talent

Website

https://theivrvoice.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The IVR Voice is a Calgary-based sole proprietorship operated by voice talent Allison Smith, delivering professional IVR voice recordings, custom scripting, and on-hold messaging for enterprise clients including NASA, Toyota, Verizon, and State Farm via a self-serve Stripe ordering portal.

Ownership category

akta.pro rank

Product category

Voice-over Services

NAICS

Sound Recording Studios (51224)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

akta.pro secondary industry

Voiceover Recording & Production (Narration, Promo, Commercial VO) (MPAHAEAK)

Keywords

• Voice talent services
• IVR voice recording
• Telephone prompts
• On hold messaging
• Vocal coaching

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. IVR Voice Recording Services: One-time recording fees for IVR prompts, on-hold messaging, and stock prompts. Pricing calculated per-word or per-prompt depending on product type. Orders placed through Stripe-powered online portal with same-day recording for orders before noon MST.
2. Vocal and Public Speaking Coaching: Coaching sessions for podcasting and public speaking. Fixed rate of $225 for 3-hour sessions, with additional hours at reduced rate. Available in-person in Calgary or via video link.
3. Script Writing Services: Custom IVR script writing service where Allison designs world-class, seamless IVR scripting for client systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

The IVR Voice is a professional voice talent service operated by Allison Smith that records custom IVR (Interactive Voice Response) prompts, on-hold messaging, auto-attendant, call center, and conference call voice prompts for business telephone systems. The service includes custom script writing, voice recording, and on-hold production with royalty-free music, delivered as digital audio files compatible with standard telephony platforms.

Product overview

The IVR Voice is a professional voice talent service operated by Allison Smith, offering a unified voice-over recording service for telephone systems and automated applications. The core offering is IVR (Interactive Voice Response) voice recording services, supplemented by custom scripting, IVR evaluation, and on-hold production services. The company also provides industry-specific sub-brands including Medical IVR, Insurance IVR, and Retail IVR, along with vocal coaching services for public speaking and podcasting. Stock prompt packages are available for purchase through an online ordering portal.

Differentiator

Problem solved

Functional benefit

Products and services

• IVR Voice Recording Services

Quantifiable outcome

• Same-day recording for orders placed before noon MST
• +1 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Voice123: Online voice-over marketplace serving commercials, IVR, eLearning, and corporate narration. Directly comparable as an alternative sourcing channel for enterprise buyers seeking professional voice talent for telephone and automated systems.
• Voquent: Voice-over casting and talent marketplace covering corporate, telephony, IVR, and commercial voice work. Comparable as a digital-first channel for sourcing professional voice talent for telephone and automated systems.
• Such A Voice: Voice talent agency specializing in telephone system recordings, IVR, on-hold messaging, and auto-attendant voice work. Closely comparable niche — explicitly commercial IVR and phone-system voice talent as core offering, directly overlapping the IVR Voice's specialty.
• Voices.com: World's largest online voice talent marketplace connecting clients with professional voice actors across commercial, narration, and telephony use cases. Directly comparable as a competing channel for buyers seeking IVR and on-hold voice talent, and a place where the IVR Voice would also be listed.
• Bunny Studio: Global voice-over and audio production service offering commercial, narration, and IVR voice talent with on-demand ordering. Comparable self-serve digital ordering model and broad voice talent pool serving similar commercial and corporate use cases.
• Voice Crafters: Voice-over agency offering IVR, on-hold, voicemail, and corporate narration voice recordings with online ordering. Direct overlap in commercial IVR voice talent services and similar self-serve delivery model.
• Edge Studio: Voice-over recording studio and talent agency serving commercials, narration, telephony, and corporate communications. Comparable professional recording studio model with voice talent roster spanning similar commercial and IVR use cases.

Emerging players

• ElevenLabs: AI voice synthesis platform producing high-quality synthetic speech for IVR, audiobooks, and commercial use. Represents the primary technology threat to human IVR voice talent — competing on cost, scalability, and increasingly on quality.
• Murf.ai: AI voice generator platform offering studio-quality synthetic voices for IVR, eLearning, advertising, and corporate narration. Competes in adjacent categories of the same enterprise voice market, with falling prices pressuring human voice talent economics.
• WellSaid Labs: AI voice generation platform producing studio-quality synthetic voice for corporate, eLearning, and commercial applications. Comparable as a substitute product in the IVR/telephony voice market with significant overlap in enterprise buyer use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/voicegal
• Facebookfacebook.com/50566537101

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The IVR Voice