What Kinesys does

Kinesys AG is a privately held Swiss IT services company headquartered in Glattbrugg, founded in 1998, with 11-50 employees. It provides integrated IT infrastructure services to Swiss banks, small and medium-sized enterprises (SMEs), and hotels/hospitality clients, organized around four branded product lines (myServiceDesk for ITSM, E-Mail Archive for audit-proof Swiss-resident archiving, CyberShield for managed cybersecurity, and BDR for business disaster recovery) and a set of professional services including IT outsourcing, project management, cloud services, business continuity, GREEN IT, IT consulting, and corporate services. The company operates from a data center hosted at greenDatacenter (ZH), a Prix Watt d'Or Award winner, and completed ISAE 3402 Type 2 certification in February 2020, an important procurement gate for regulated-finance outsourcing in Switzerland.

The company's technology stack is deliberately vendor-agnostic, drawing on partnerships with VMware, Microsoft, Fortinet, Bitdefender, SEPPMAIL, MailStore, Netwrix, Veeam, Open-E, Pure Storage, and others to assemble cybersecurity, backup/DR, virtualization, and archiving solutions rather than building proprietary platforms from scratch. Proprietary surface area is limited primarily to the myServiceDesk ITSM portal and integrated service-delivery workflows.

Kinesys generates revenue through a mix of long-duration managed services and outsourcing contracts (notably 25+ years of bank outsourcing relationships), project-based fees for hotel IT deployments (e.g., The Circle, Hyatt Regency, Mövenpick), hardware/software resale with installation, and recurring subscriptions such as the email archiving service priced at $1,000-$2,500 per month. Go-to-market is sales-led and direct, primarily via the company website, phone, and remote support tools (TeamViewer, NinjaRemote), concentrated within the Swiss domestic market.

Name

Kinesys

Legal name

Kinesys AG

Website

https://kinesys.ch

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Kinesys AG is a Swiss IT services firm providing managed IT outsourcing, cybersecurity, archiving, and project management primarily to Swiss banks, SMEs, and hotels/hospitality clients from its Glattbrugg headquarters.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

Cybersecurity & Identity Consulting (BPAHAEAG), Integration, API & Middleware Consulting (BPAHAEAJ)

Keywords

• IT outsourcing services
• Managed IT infrastructure
• Cybersecurity managed services
• Email archiving compliance
• IT project management

Headquarters

HQ city

Glattbrugg

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain, Marketing or Sales

Revenue model

1. IT Services: Full range of IT services including project management, IT infrastructure planning and execution, IT outsourcing, IT consulting, cloud services, business continuity management, and corporate services. Delivered as integrated consulting from conception through installation and maintenance.
2. IT Consulting: Strategic IT concept consulting, independent technology evaluation, hardware and software sales with installation, and ongoing support services.
3. Managed Services/Outsourcing: Complete IT infrastructure operation for clients, particularly Swiss banks with over 25 years of outsourcing partnership experience.
4. Email Archiving Subscriptions: Monthly subscription tiers for email archiving service - Basic ($1,000/mo), Optimal ($1,800/mo), Ultimate ($2,500/mo).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Kinesys AG delivers integrated IT services for Swiss banks, SMEs, and hospitality enterprises, including IT outsourcing, IT consulting, project management, cloud services, cybersecurity (CyberShield), email archiving, business continuity management, and corporate services. Offerings span the full lifecycle from conception through installation and maintenance, supported by partner technologies such as VMware, Microsoft, Fortinet, Bitdefender, Pure Storage, and Netwrix. Branded products include myServiceDesk (ITSM), CyberShield, E-Mail Archive, and BDR (Business Disaster Recovery).

Product overview

Kinesys offers a portfolio of integrated IT services primarily targeting Swiss banks and SMEs. The core products include myServiceDesk (ITSM solution), E-Mail Archivierung (audit-proof email archiving), CyberShield (cybersecurity suite), and BDR (Business Disaster Recovery). These are complemented by professional services covering IT Outsourcing (25+ years serving Swiss banks), Cloud Services (Private/Managed Private/Outsourced Cloud), Project Management (specializing in hotel/hospitality sector IT), IT Consultations, Business Continuity Management, GREEN IT (sustainable computing), Corporate Services, and Consulting/Evaluation/Sale. The offerings work together to provide comprehensive IT infrastructure management from consulting through implementation and ongoing support.

Differentiator

Problem solved

Functional benefit

Brands

• myServiceDesk: Complete ITSM solution for remote IT support allowing users to open faults, changes and service requests via email with a self-service portal
• CyberShield
• BDR

Products and services

• myServiceDesk Complete ITSM solution enabling customers to open faults, changes, and service requests via email through a user-friendly Self Service Portal, with workflow-based hardware purchasing. Used by Kinesys clients and offered as a managed support product.
• E-Mail Archive Automatic, audit-proof email archiving ensuring legal compliance with Art. 962 CO (Swiss Code of Obligations) 10-year document retention. All data is stored exclusively in Swiss data centers. Available in Basic, Optimal, and Ultimate monthly subscription tiers.
• CyberShield Comprehensive cybersecurity suite covering Bitdefender Managed Antivirus, Fortinet FortiMail spam filtering, SEPPMAIL email signature/encryption, Netwrix Active Directory monitoring, backup, penetration testing, and a 24/7 Security Operations Center (SOC).
• BDR (Business Disaster Recovery) Business continuity and disaster recovery solution providing restart environments, recovery within defined RTO targets, periodic restore testing, and multi-location data backup with Swiss storage. Supports On-Premises, Hybrid, and Full Cloud environments.
• IT Project Management IT project management services covering interface coordination between construction, planning, execution, and IT contacts, plus hardware/software/services procurement, budget control, and supervision of IT trades. Specialized for hotel sector projects including Property Management Systems, Meeting & Events Software, Accounting, HSIA, Keycard, IPTV, PBX, and AV systems.
• IT Outsourcing Complete IT infrastructure outsourcing including data protection, security, and ongoing operations. Reduced financial and personnel cost for the client; no recruitment or training overhead for peak loads. Backed by 25+ years serving Swiss banks.
• Cloud Services Cloud migration strategy, consulting, and operations covering Private Cloud, Managed Private Cloud, and Outsourced Private Cloud options. Focus on scalability, flexibility, and high data availability with individualized 'personal cloud' roadmaps.
• GREEN IT Sustainable IT infrastructure services including desktop virtualization and thin clients, storage consolidation, server virtualization, printer consolidation, secure IT equipment recycling, and VPN/remote-work enablement. Energy reduction of 97-98% in virtualized environments; primary data center hosted at greenDatacenter (ZH), Prix Watt d'Or award winner.
• Corporate Service Office setup and ongoing corporate operations including space planning, architect and tradesman coordination, high/low-voltage planning, furniture procurement, courier and transport, mail handling, archive/storage services, and maintenance/troubleshooting for telephone systems and copiers/printers.
• IT Consulting (IT Beratungen) Strategic IT concept consulting focused on independence, individual approaches, and innovation. Covers strategic, organizational, and technical framework conditions with expertise in virtualization and cloud computing.
• Business Continuity Management Business continuity planning and execution covering risk analysis, data recovery strategy definition, implementation, and testing. Includes Disaster Recovery Service, Cloud-based Disaster Recovery, Open-e to Open-e Replication, and remote backup solutions.
• Consulting, Evaluation, Sale Independent technology and product evaluation for hardware and software, focusing on customer problems, cost-benefit ratios, and long-term service/delivery guarantees. Distributes and installs products from known partners and provides ongoing support.
• IT Services Delivery (Dienstleistungen im IT Bereich) Planning and execution of IT setup and expansion projects covering emergency concepts, IT infrastructure supervision (servers/networks), LAN/WAN setup, workstation installation, VPN/internet access security, hardware/software selection support, installation coordination, telephony integration, and maintenance.

Quantifiable outcome

• 97-98% energy reduction
• +1 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• VMwarecoreTechnology or IntegrationTechnology partnership for virtualization solutions supporting Kinesys cloud and infrastructure services.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership for productivity, cloud, and infrastructure solutions.
• FortinetcoreTechnology or IntegrationFortiMail spam filtering as part of CyberShield security offerings.
• BitdefendercoreTechnology or IntegrationManaged antivirus with application whitelisting, file execution blacklist, HDD encryption as part of CyberShield.
• greenDatacenter (ZH)coreTechnology or IntegrationData center hosting provider. Winner of Prix Watt d'Or Award. Kinesys datacenter located at greenDatacenter Zurich.
• SEPPMAILcoreTechnology or IntegrationEmail signature and encryption solutions for secure email communications.
• MailStorecoreTechnology or IntegrationEmail archiving solutions supporting legally compliant archiving services.
• BDRS AGminorStrategic or Co-development PartnerPartner company for BDR (Business Disaster Recovery) positions. Some BDR positions are carried out by BDRS AG.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ti&m AG: Swiss IT consulting and software engineering firm headquartered in Zurich, serving banks, insurance, and government with end-to-end digital and outsourcing services — closely comparable to Kinesys on customer base, geography, and consulting-plus-managed-services model.
• Microwin AG: Swiss IT services and managed-services provider covering cloud, security, and IT outsourcing for SMEs. Comparable in customer segment, Swiss geographic focus, and core managed-services offering.
• msg life ag: Swiss-headquartered IT services and software provider for insurance and financial services. Comparable on regulated-financial-services customer focus, Swiss/European footprint, and consulting-plus-product delivery model.
• Aveniq AG: Swiss IT services provider (formerly Bedag) focused on cloud, workplace, and security services for public-sector and financial-services customers. Directly comparable in Swiss regulated-customer focus and integrated managed-service delivery.
• UMB AG: Swiss IT services and consulting firm providing cloud, security, and managed services to enterprise and SME customers. Comparable in full-stack IT services delivery, Switzerland-only footprint, and partner-led technology model.
• InfoGuard AG: Swiss cybersecurity specialist offering managed security, SOC, and cyber-consulting services to banks and enterprises. Closely comparable on the CyberShield/SOC component of Kinesys's portfolio and on Swiss regulated-banking customer overlap.
• Belsoft AG: Swiss IT services and consulting firm delivering managed services, cloud, and workplace solutions to Swiss SMEs. Comparable in scale, geography, and service mix to Kinesys.
• MTF Solutions AG: Swiss managed-services and IT-outsourcing company serving SMEs and mid-market firms with cloud, workplace, and security offerings. Comparable in customer size tier (Swiss SMEs), service portfolio, and recurring-revenue model.

Broad incumbents

• Bechtle AG: Large European IT services and managed-services provider with a strong Swiss presence through Bechtle Schweiz. Overlaps with Kinesys across cloud, workplace, security, and IT outsourcing but operates at vastly greater scale and serves a broader customer mix.
• Swisscom AG: Switzerland's incumbent telecom and a major provider of cloud, managed, and outsourcing services to Swiss enterprises including banks. Competes with Kinesys for the same Swiss bank and SME IT-outsourcing wallet but as part of a much wider portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kinesys-ag

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kinesys