GEEKS

What GEEKS does

GEEKS is a privately-held IT services company headquartered in Santo Domingo, Dominican Republic, providing technology outsourcing, infrastructure management, custom software development, IP telephony, and managed security services to small and medium enterprises (PYMES) in the Dominican Republic. Founded by IT specialists with over 12 years of combined experience, the company operates as a multi-disciplinary team without institutional funding, offering a broad portfolio of services organized into outsourcing, infrastructure, software, managed services, and telephony solutions. Its technology stack rests on standard enterprise IT infrastructure management, VoIP PBX systems, cloud and hybrid backup (including Acronis-based solutions for Microsoft SQL, Exchange, SharePoint, and Office 365), and custom development of web platforms, intranets, mobile apps, and CRM systems.

The business model is a hybrid of recurring managed services contracts (SLA-based IT support, network administration, security, backup, and cloud services billed periodically) and project-based professional services (custom software development, VoIP installations, infrastructure projects). GEEKS generates revenue through custom quote-based pricing, free technical consultation, and direct sales engagement via phone, WhatsApp, email, and website inquiries. The company does not disclose pricing tiers, does not publish revenue figures, and relies on a sales-led go-to-market targeting Dominican SMBs with 10-100 workstations that lack internal IT departments. Marketing is supported by SEO-oriented blog content, educational guides, and active social media presence on Facebook, LinkedIn, YouTube, and Instagram. No named customers, awards, certifications, management team, or funding rounds are disclosed in the available data.

Name

GEEKS

Legal name

GEEKS

Website

https://geeks.do

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

GEEKS is a privately-held Dominican Republic IT services company providing managed IT outsourcing, custom software development, VoIP telephony, and cloud backup to small and medium enterprises in the Dominican Republic.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEAMAG

Cybersecurity Operations Outsourcing (SOC / SecOps)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Managed IT services
• Custom software development
• VoIP telephony systems
• Cloud backup solutions
• Network infrastructure administration

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. IT Outsourcing and Managed Services: Recurring managed services contracts providing outsourced IT support, maintenance, network administration, and security monitoring under SLA agreements with periodic billing.
2. Custom Software Development: One-time project-based revenue from developing bespoke web applications, mobile apps, intranets, and CRM systems tailored to client specifications.
3. VoIP/Telephony Solutions: Revenue from IP telephone system installations, configuration, and ongoing support, including both physical PBX and cloud-based phone system deployments.
4. Cloud Services and Backup: Recurring revenue from cloud storage, backup services, and disaster recovery solutions, with options for hybrid on-premises and cloud deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

GEEKS is a Dominican Republic-based IT services provider delivering outsourced and managed IT services, custom software development, VoIP/IP telephony systems, and cloud backup and disaster recovery solutions to small and medium businesses. Their portfolio spans technical support, network and server administration, IT security, business email, wireless networking, and bespoke web/mobile/CRM application development under SLA-based managed services agreements.

Product overview

GEEKS is an IT services company offering a comprehensive portfolio of technology solutions for small and medium enterprises in the Dominican Republic. The portfolio consists primarily of service offerings rather than packaged software products. Core services include IT outsourcing (Outsourcing Informático) covering technical support, network administration, and technology consulting; infrastructure services including server and network installation/configuration; software development encompassing custom web applications, mobile apps, e-commerce sites, and Sugar CRM implementations; and managed services including business email, managed security, and enterprise backup. The company also provides specialized IP telephony solutions including Central Telefónica IP, Call Center, Contact Center, and IVR systems. Additional offerings cover security services (firewall, antivirus, business continuity), cloud computing, process automation, and Wi-Fi network solutions. All services are delivered as professional/managed services with SLA-based agreements rather than standalone software products.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Outsourcing (Outsourcing Informático)
• Managed IT Services (Servicios Administrados)
• Technical Support and Computer Maintenance
• Network and Systems Administration
• Technology Evaluation and Consulting
• Server Installation and Configuration
• Network Installation and Configuration
• Custom Software Development (Desarrollo a la Medida)
• Web Design and Development
• Mobile Application Development
• IP Telephone System (Central Telefónica IP)
• Call Center and Contact Center Solutions
• Interactive Voice Response (IVR) System
• Managed IT Security
• Enterprise Backup and Disaster Recovery
• Business Email Services
• Wireless Wi-Fi Network Solutions
• Office Interconnection (VPN)
• Cloud Computing Services
• Process Automation

Quantifiable outcome

• Incomparable response time through proactive support and rapid incident resolution
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• Unnamed Technology Partners (Hardware and Software)not specifiedTechnology or IntegrationGEEKS collaborates with important technology brands for both hardware and software to ensure project excellence and professional quality at low costs for their clients. Specific partner names are not disclosed on their website.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Soluciones Seguras: Central American/Caribbean cybersecurity-focused IT services provider. Comparable to GEEKS in offering managed security, network protection, and SME IT support within a similar regional footprint.
• Multicomp: Caribbean-headquartered IT services provider offering managed IT, networking, cloud, and telephony solutions to SMEs. Closely comparable in scope and customer profile to GEEKS within the Caribbean/Spanish-speaking market.

Broad incumbents

• TIVIT: Latin American IT services and cloud provider offering managed services, infrastructure, and digital transformation. Comparable business model to GEEKS but at significantly larger scale and broader geography.
• SONDA: Latin American IT services and digital transformation company serving enterprises and governments. Comparable in IT outsourcing and managed services scope, though operating at much larger scale.
• Logicalis: Global IT solutions and managed services provider with strong Latin America and Caribbean footprint. Overlaps with GEEKS in managed services, networking, cloud, and security for mid-market clients.
• GBM (Grupo GBM): Established Caribbean IT distribution and services group with managed services, infrastructure, and integration offerings. Larger and broader than GEEKS, but overlaps directly in the Dominican/Caribbean SME managed services space.
• KIO Networks: Major data center and managed cloud/IT services operator across Mexico and the Caribbean. Competes with GEEKS for SME and mid-market cloud, managed services, and infrastructure projects in overlapping geographies.
• Stefanini: Large global IT services and outsourcing firm with significant Latin America delivery. Competes with GEEKS for IT outsourcing, custom development, and managed services work in Spanish-speaking markets.

Regional players

• Intertec: Latin American IT services and systems integrator with managed services, cloud, and infrastructure offerings. Relevant peer for GEEKS given overlap in Spanish-speaking regional IT services delivery.

Emerging players

• CompuCom: North American managed IT services and workplace solutions provider. Comparable in core managed services, network support, and end-user computing offerings, though targeting larger North American clients.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/GEEKSDO809
• Facebookfacebook.com/GEEKSRD
• LinkedInlinkedin.com/company/geeks-do
• Instagraminstagram.com/geeks.do

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GEEKS