Etebra Communication

What Etebra Communication does

Etebra Communication, operating under the legal entity Desknet Datateknik AB and the trade name Desknet, is a privately held Swedish IT and telecommunications service provider headquartered in Bromma, Stockholm. Founded in 1993, the company delivers comprehensive IT infrastructure solutions to small and medium-sized businesses (SMBs) across Sweden, with specialized domain expertise in healthcare IT — addressing the security, availability, and regulatory-compliance requirements of that sector — and a secondary footprint in educational institutions via modern evacuation systems.

The company's technology stack is delivered as both cloud-based and on-premise configurations spanning wireless and wired environments. Core offerings include a digital Workplace product, managed IT operations (IT-Drift), IT security, data backup, business telephony (including the Desknet Flex sub-brand that combines mobile subscriptions with switchboard functionality), networking (WiFi, wired, mobile signal enhancement), and evacuation/emergency notification systems. The portfolio is complemented by third-party hardware resale (e.g., Jabra Evolve2 headsets) and integrations such as the Ochno smart meeting-room solution.

Etebra/Desknet operates a direct-sales, relationship-driven go-to-market targeting Swedish SMBs via phone and email. Revenue is generated primarily through recurring monthly subscriptions for managed IT and telecommunications services, supplemented by one-time hardware sales priced per unit and quote-based custom contracts for larger deployments. The company employs 1–10 people and operates exclusively within the Stockholm/Sweden market, with no disclosed subsidiaries, parent entities, or external funding.

Name

Etebra Communication

Legal name

Desknet Datateknik AB

Website

https://etebra.se

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Managed IT and Telecommunications Services

NAICS

Computer Systems Design and Related Services (54151), Telecommunications (517)

SIC

Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

Keywords

• Managed IT services
• Business telephony solutions
• Network infrastructure services
• IT security services
• Healthcare IT systems

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Services and Solutions: Comprehensive IT services including IT operations (IT-Drift), IT security, backup solutions, networking, and support services delivered as customized solutions for SMBs.
2. Telecommunications Services: Telephony services including Desknet Flex flexible telephone exchange, combining mobile subscriptions with switchboard functionality.
3. Hardware and Product Sales: Sale of IT hardware including headsets (Jabra Evolve2 series), networking equipment, and mobile signal boosters.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Etebra Communication supplies comprehensive IT and telecommunications solutions including IT operations (IT-Drift), IT security, backup, business telephony, WiFi and wired data networks, mobile signal enhancement, and evacuation/emergency systems for small and medium-sized businesses in Sweden. The company also delivers a specialized healthcare IT portfolio and a flexible telephone exchange called Desknet Flex. Solutions are customized per customer and delivered as wireless or wired, local or cloud-based, with or without operational support.

Product overview

Desknet Datateknik AB is an IT and telecommunications service provider offering comprehensive solutions for small and medium-sized businesses. The company provides a portfolio of integrated services including Workplace (digital workplace), IT operations, IT security, backup, telephony, networking (wifi and wired), mobile signal enhancement, and evacuation systems. Desknet Flex is a sub-brand offering flexible phone exchange combining mobile subscriptions with switchboard functionality. The company specializes in healthcare IT and delivers solutions that are wireless or wired, local or cloud-based, with or without operational support.

Differentiator

Problem solved

Functional benefit

Brands

• Desknet Flex: A flexible telephone exchange solution that combines mobile subscriptions and switchboard functions, tailored for business needs.

Products and services

• Workplace (Digital Workplace)

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Professional Suppliers and OperatorscoreStrategic or Co-development PartnerDesknet collaborates with professional suppliers and operators to create sustainable solutions contributing to efficiency, operational reliability, and profitability for their customers.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Atea: Largest Nordic IT infrastructure and managed services provider serving SMBs and enterprises across Sweden. Comparable as a broad incumbent offering IT, networking, and telephony solutions, but at much larger scale than Desknet.
• Dustin: Major Nordic reseller and provider of IT hardware, services, and connectivity solutions to SMBs. Overlaps with Desknet's hardware-plus-services model and Swedish SMB customer base.
• Tietoevry: Large Nordic IT services and software company with healthcare and public-sector practices. Comparable to Desknet's healthcare IT specialization but operates at vastly greater scale and breadth.

Direct peers

• NetNordic: Nordic systems integrator specializing in networking, security, and unified communications. Comparable as a regional integrator delivering similar IT, telephony, and network solutions to Nordic enterprises.
• AddPro: Swedish managed IT services provider offering cloud, infrastructure, and support to Nordic organizations. Comparable as a Stockholm-based MSP with a similar SMB and mid-market focus.
• Cygate: Swedish network and communications integrator focused on enterprise and public sector. Comparable as a Swedish systems integrator delivering networking, telephony, and unified communications.
• Telavox: Swedish business telephony and UCaaS provider offering cloud-based PBX and mobile integration. Closely comparable to Desknet Flex in product offering and target SMB segment in the Nordics.
• Phonero: Nordic business telephony and cloud communications provider (part of Telia). Directly comparable to Desknet Flex in mobile/PBX integrated business telephony for Nordic SMBs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/etebra-communication-ab

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Etebra Communication