Community Care Chemist
Community Care Chemist is a not-for-profit pharmacy group operating six retail locations across Greater Geelong, Australia, delivering PBS prescription dispensing, vaccinations, medication reviews, compounding, and wellness services to local community members and subsidised NDIS/HCP participants.
- Company typePrivate
- Founded1898
- HeadquartersGeelong, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Community Care Chemist does
Community Care Chemist is a not-for-profit pharmacy group operating six retail locations across Greater Geelong, Victoria, Australia. Incorporated as Community Care Chemist Friendly Society Ltd. (ABN 68 087 822 339), the entity traces its origins to the 1898 Geelong United Friendly Society and was rebranded in 2022 to its current name. The business reinvests profits back into community programmes and store expansion rather than distributing them to shareholders.
Core services span prescription dispensing under Australia's Pharmaceutical Benefits Scheme (PBS), pharmacist-administered vaccinations (influenza, COVID-19, RSV, shingles, pneumococcal, MMR and travel), medication reviews (MedsChecks), dose administration aids (Webster packs), and compounding for customised preparations. Adjacent clinical and wellness services include diabetes education with a credentialed diabetes educator, blood pressure and cholesterol checks, naturopathy, nutritionist consultations (Associate Nutritionist Elaine Waller), weight management, women's health clinics, sun and bone-health screening, and pharmacist prescribing for select common conditions under Victoria's Community Pharmacist Pilot. The group also stocks Farm Door frozen ready meals at the Bellarine Village store with NDIS and Home Care Package subsidy billing.
The operating model combines physical retail, free prescription delivery across Geelong, Lara and Leopold, online script ordering, online service bookings, and the Healthy Rewards loyalty programme. Partnerships span ~20 local organisations including Give Where You Live Foundation, Barwon Health, Geelong Mums, Lazarus Community Centre, The Outpost and Wathaurong Aboriginal Co-op. Leadership comprises CEO Ben Flynn (appointed October 2024, ex-Geelong Chamber of Commerce and GenU) supported by pharmacy managers and credentialed clinical staff across each store; headcount is reported in the 51-100 band. No AI/ML capabilities, public APIs, patents, or proprietary technology platforms are described in the source material; the underlying technology stack is limited to standard electronic records management with audit trails for compliance with the Australian Privacy Principles.
Community Care Chemist firmographics
Firmographics- Name
- Community Care Chemist
- Legal name
- Community Care Chemist Friendly Society Ltd.
- Website
- https://communitycarechemist.com.au
- Company type
- Private
- Founded year
- 1898
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Community Care Chemist is a not-for-profit pharmacy group operating six retail locations across Greater Geelong, Australia, delivering PBS prescription dispensing, vaccinations, medication reviews, compounding, and wellness services to local community members and subsidised NDIS/HCP participants.
- Ownership category
- akta.pro rank
Community Care Chemist industry classification
Industry- Product category
- Retail Pharmacy (Community Pharmacy Services)
- NAICS
- Pharmacies and Drug Retailers (456110)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)
- akta.pro secondary industry
- Retail & Pharmacy-Based Urgent Care Clinics (HLAFADAE)
Keywords
Where Community Care Chemist is headquartered
LocationHeadquarters
- HQ city
- Geelong
- HQ country
- Australia
- HQ region
- Oceania
Offices7 records
Markets served
Community Care Chemist business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Prescription Dispensing: Core pharmacy dispensing services through Medicare and Pharmaceutical Benefits Scheme (PBS), providing subsidized medications to community members.
- OTC Products: Over-the-counter health products, vitamins, natural medicines, and pharmacy retail items.
- Vaccination Services: Administering flu, COVID-19, RSV, travel, and other vaccinations with eligible free vaccinations under NIP.
- Health Consultations: Pharmacist consultations, medication reviews (MedsChecks), diabetes education, naturopathy, nutritionist services, and other health consultations.
- Compounding Services: Complex compounding services preparing customized medications from base ingredients.
- Membership Program: Healthy Rewards membership program offering free services and discounts to members.
- Ready Meals (Farm Door): Stocking Farm Door frozen meals with HCP and NDIS participants able to pay 30% of cost.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Standard prescription dispensing |
| Unit Pricing | Pay-as-you-go | Farm Door ready meals |
| Freemium | Pay-as-you-go | Member clinics |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Community Care Chemist product offering
Product offeringCore offering
Community Care Chemist operates six community-owned pharmacy locations across Greater Geelong providing PBS-subsidised prescription dispensing, pharmacist-administered vaccinations, medication reviews and Webster packing, compounding, diabetes education, and pharmacist prescribing for select conditions. Adjacent fee-for-service offerings include naturopathy, nutritionist and weight management consultations, and clinics for women's health, skin, and bone health. A Healthy Rewards membership program offers free clinics and discounts, and Farm Door ready meals are stocked at the Bellarine Village pharmacy for NDIS and HCP participants at subsidised rates.
Product overview
Community Care Chemist operates as a network of six not-for-profit pharmacies across Greater Geelong, offering a broad portfolio of health services anchored by prescription dispensing, vaccinations, and medication management. The core pharmacy services include dispensing (PBS and National Health Act), vaccination programs (influenza, COVID-19, shingles, RSV, MMR, pneumococcal, travel), medication reviews, dose administration aids (Webster packs), compounding, and pharmacist prescribing for select conditions. Adjacent health services include diabetes education, blood pressure monitoring, pharmacotherapy, and a needle syringe program. The company also provides fee-based consulting services through naturopaths, nutritionists (Elaine Waller, ANutr.), and weight management advisors; runs health clinics for skin, bones, and women's health; and stocks Farm Door ready meals at Bellarine Village. A loyalty program (Healthy Rewards) and free medication delivery support consumer retention. No AI-powered features or developer APIs are referenced in the source material.
Differentiator
Problem solved
Functional benefit
Products and services
- Prescription Medications & Dispensing Dispensing of prescription medications and pharmaceutical preparations by pharmacists, with PBS subsidisation and standard co-payments, serving Geelong residents across all six pharmacy locations.
- Vaccination Services Pharmacist-administered vaccinations including influenza, COVID-19 boosters, shingles, travel, measles (MMR), RSV, and pneumococcal vaccines for eligible adults and children aged 5+ at all six pharmacy locations.
- Medication Reviews (MedsChecks) Free in-store pharmacist-led medication reviews to help patients understand and manage their medications safely, identifying interactions, adherence issues, and optimisation opportunities.
- Dose Administration Aids (Webster Packs) Medication packing service organising patient doses by day and time into blister packs to support adherence for patients on complex regimens.
- Compounding Services Custom compounding of medications from base ingredients, tailored to individual medical or dietary needs where standard formulations are unsuitable.
- Pharmacist Consultations One-on-one consultations with pharmacists providing health advice, product recommendations, and treatment guidance for common conditions.
- Pharmacist Prescribing (Community Pharmacist Pilot) Treatment by pharmacists for select common health conditions without a doctor's prescription, including uncomplicated UTIs, mild plaque psoriasis, and skin disorders, under the Community Pharmacist Pilot.
- Absence from Work Certificates Pharmacist-issued sick leave certificates for employers, available on a walk-in basis at all six Community Care Chemist locations.
- Diabetes Education & NDSS Access Diabetes education and access to NDSS (National Diabetes Services Scheme) consumables, with consultations from credentialed diabetes educators across the pharmacy network.
- Travel Health Consultations Free pre-travel consultations with trained pharmacists including travel vaccinations and a detailed take-home travel checklist for customers travelling overseas.
- Free Medication Delivery Free prescription medication delivery across the Geelong, Lara, and Leopold areas for customers who cannot easily visit a pharmacy in person.
- Needle & Syringe Program Needle and syringe exchange program providing safe disposal and harm reduction services to the Geelong community.
- Pharmacotherapy Services Specialised pharmacy services for patients on pharmacotherapy regimens, including supervised dosing as required by clinical protocols.
- Farm Door Ready Meals Frozen ready-made meals stocked at the Bellarine Village pharmacy; priced at $16.99 per meal for general customers, with NDIS and Home Care Package participants eligible for subsidised pricing at $5.10 per meal (30% of cost).
- Healthy Rewards Membership Program Loyalty program enabling members to earn points on in-store purchases and redeem rewards; members receive free health clinics and member-exclusive promotions.
- Women's Health Clinic Nurse practitioner-led consultations covering women's health concerns; the clinic is free for Healthy Rewards members and $20 per consultation for non-members.
- Therapeutic Skin Clinic Aesthetic skin assessment clinic using VISIA Complexion Analysis digital imaging technology to evaluate skin condition; the service is free for Healthy Rewards members.
- Healthy Bones Clinic Screening and education for osteoporosis risk, including assessment and guidance on bone health, available free for Healthy Rewards members.
- Sun Awareness Clinic Skin health screening using digital imaging to identify sun damage and skin cancer risk factors; the service is free for Healthy Rewards members.
- Naturopathy Consultations Naturopathic consultations with qualified naturopaths offering holistic health advice and natural medicine guidance for customers seeking complementary health approaches.
- Nutritionist Consultations Consultations with Associate Nutritionists (ANutr.) providing evidence-based dietary advice, meal planning, and nutrition strategies at the Belmont pharmacy.
- Weight Management Service Weight management advice and consultations providing support for healthy weight loss and lifestyle changes, integrated with pharmacy dispensing services.
- Blood Pressure & Health Checks In-store health screening services covering blood pressure, blood glucose, cholesterol and general wellness checks.
- Online Script Ordering Online prescription ordering service accessible through the pharmacy website for convenient medication refills, with free delivery across Geelong, Lara and Leopold.
- AED / Defibrillator Access Automated External Defibrillators available 24/7 at all six pharmacy locations and the Support Office for emergency cardiac arrest response by the local Geelong community.
Quantifiable outcome
- Over $60,000 contributed in cash and goods to local community annually
- +2 more outcomes
Companies that use Community Care Chemist
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles4 records
Community Care Chemist technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Community Care Chemist partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Give Where You Live FoundationcoreCommunity Care Chemist has signed on all five Geelong pharmacies as merchants for the Give Where You Live Foundation's Community Choice voucher program. This partnership provides people experiencing crisis access to basic necessities including prescriptions. The Foundation distributes around $130,000 of vouchers annually supporting 7,500+ people. Community Care Chemist donated $7,000 as appeal partner for the 2025 Christmas Appeal.
- Geelong MumscorePartnership supporting mums and families in need. Each month they select an item for customers to 'pay it forward' to Geelong Mums. Gift wrapping service available in-store with $1 donations to the organization.
- Lazarus Community CentrecoreCommunity Care Chemist provides in-kind accounts at Bellarine Village Newcomb pharmacy for Lazarus Centre to purchase healthcare essentials including basic medicines, first-aid supplies, and personal hygiene products for guests facing homelessness.
- The OutpostcoreCommunity Care Chemist provides in-kind accounts at Bellarine Village Newcomb pharmacy for The Outpost to purchase essential healthcare items for those in need.
- Barwon HealthcorePartnership with Barwon Health on Run4Geelong event. Community Care Chemist was proud partner powering the Community Cup challenge for schools, sporting clubs and community groups.
- City of Greater GeelongminorWorking with City of Greater Geelong and local agencies to help those sleeping rough through provision of 300 care packs containing essential items including toiletries.
- Farm DoorminorFarm Door frozen meals now available at Community Care Chemist Bellarine Village. Crafted with locally sourced ingredients. NDIS and Home Care Package participants can access meals at 30% cost with 70% invoiced to providers.
- Geelong FalconsminorCommunity Care Chemist presented $5,000 prize cheque to Geelong Falcons at Run4Geelong. The team will use winnings to support equipment purchases for grassroots community football clubs.
- Wathaurong Aboriginal Co-opminorCommunity partner organization as part of Give Where You Live Foundation network of 25 local community agencies.
- The Power in You ProjectminorCommunity partner organization as part of Give Where You Live Foundation network.
- MeliminorCommunity partner organization as part of Give Where You Live Foundation network.
- Geelong Food Relief CentreminorPartner in Give Where You Live Foundation's Community Choice program providing food access to those in need.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Community Care Chemist competitors and assessment
Company assessmentBroad incumbents
- Ramsay Pharmacy: Pharmacy arm of Ramsay Health Care operating hospital-adjacent and community pharmacies across Australia. Comparable on professional services and medication management, with deeper clinical integration into hospital systems than Community Care Chemist.
- Chemist Warehouse: Australia's largest discount pharmacy chain with 500+ stores nationally. Competes with Community Care Chemist in prescription dispensing and OTC, but operates on a high-volume, low-margin discount model versus Community Care Chemist's not-for-profit, service-led model.
- Priceline Pharmacy: Mid-market pharmacy chain with health-and-beauty positioning across Australia. Overlaps with Community Care Chemist on dispensary services, vaccinations, and front-of-store health products, though Priceline skews more toward beauty and personal care.
Direct peers
- Amcal Pharmacy: Banner group pharmacy network with strong regional Victoria presence. Comparable to Community Care Chemist in dispensing, professional services, and member loyalty programs (Amcal's Club member program parallels Community Care Chemist's Healthy Rewards).
- Blooms The Chemist: Australian pharmacy group with community-focused positioning and services including vaccinations, medication reviews, and health consultations. Most comparable on community-service positioning to Community Care Chemist's not-for-profit, regional trust model.
- TerryWhite Chemmart: National pharmacy chain offering prescription dispensing, pharmacist vaccinations, medication reviews, and professional services across Australia. Direct comparable to Community Care Chemist's core service portfolio, with comparable store-level services and PBS-driven revenue model.
- National Pharmacies: South Australia-headquartered Friendly Society pharmacy group operating on a member-owned not-for-profit model — the closest structural analogue to Community Care Chemist's Friendly Society governance, including member benefits and community reinvestment.
- Soul Pattinson Chemist: Heritage Australian pharmacy brand with regional store presence, offering dispensing, professional services, and health consultations. Comparable to Community Care Chemist on heritage positioning and community-trust-driven pharmacy model.
Regional players
- Discount Drug Stores: Australian value-format pharmacy banner competing primarily on price for OTC and front-of-store categories. Overlaps with Community Care Chemist on dispensary services but competes on a discount-led proposition.
- Pharmacy 4 Less: Australian discount pharmacy chain competing primarily in NSW and QLD on value pricing. Comparable to Community Care Chemist on dispensary services but pursues a discount-led model that competes for OTC and front-of-store spend.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Community Care Chemist social profiles
Digital presenceCommunity Care Chemist compliance and trust
Trust signalCompliance1 record
Community Care Chemist financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Care Chemist leadership team
Management profileNumber of profiles
Profiles7 records
Community Care Chemist funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Care Chemist M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Care Chemist
What does Community Care Chemist do?
Community Care Chemist operates six community-owned pharmacy locations across Greater Geelong providing PBS-subsidised prescription dispensing, pharmacist-administered vaccinations, medication reviews and Webster packing, compounding, diabetes education, and pharmacist prescribing for select conditions. Adjacent fee-for-service offerings include naturopathy, nutritionist and weight management consultations, and clinics for women's health, skin, and bone health. A Healthy Rewards membership program offers free clinics and discounts, and Farm Door ready meals are stocked at the Bellarine Village pharmacy for NDIS and HCP participants at subsidised rates.
Is Community Care Chemist a public or private company?
Community Care Chemist is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Community Care Chemist founded?
Community Care Chemist was founded in 1898. It employs 11 to 50 people.
Where is Community Care Chemist based?
Community Care Chemist is headquartered in Geelong, Australia, in the Oceania region.
How does Community Care Chemist make money?
Seven revenue lines are on record. Prescription Dispensing is the primary driver. The others are OTC Products, vaccination Services, health Consultations, compounding Services, membership Program and ready Meals (Farm Door).
Who are Community Care Chemist's main competitors?
Broad incumbents on record are Ramsay Pharmacy, Chemist Warehouse and Priceline Pharmacy. Direct peers are Amcal Pharmacy, Blooms The Chemist, TerryWhite Chemmart, National Pharmacies and Soul Pattinson Chemist. Regional players are Discount Drug Stores and Pharmacy 4 Less.
Does Community Care Chemist have an API?
No public API is recorded for Community Care Chemist.
What industry is Community Care Chemist in?
Community Care Chemist's product category is Retail Pharmacy (Community Pharmacy Services). Its primary akta.pro industry code is HLAFALAA, Retail & Community Pharmacies (Chain/Independent), with a secondary code of HLAFADAE, Retail & Pharmacy-Based Urgent Care Clinics. Its NAICS code is 456110 and its SIC code is 5912.