Cynfo
- Company typePrivate
- Founded2003
- HeadquartersGöttingen, Germany
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
Cynfo firmographics
Firmographics- Name
- Cynfo
- Legal name
- cynfo GmbH
- Website
- https://cynfo.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Cynfo industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
Keywords
Where Cynfo is headquartered
LocationHeadquarters
- HQ city
- Göttingen
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Cynfo business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Services and Managed Services: Recurring managed services including system monitoring, maintenance, and support contracts. Revenue generated through service agreements, hourly support, and remote maintenance subscriptions.
- Hardware and Software Sales: Sale and installation of IT hardware (PCs, notebooks, servers, networking equipment), software licenses, and telecommunications systems. Revenue from product margins and markups.
- Consulting and Project Services: IT consulting, infrastructure planning, security audits, data protection consulting, and project-based implementations. Professional services revenue from assessments, implementations, and training.
- External Data Protection Officer Services: As certified external data protection officers, the company provides ongoing compliance services to clients. Recurring revenue from data protection mandates and training.
- Private Customer Remote Maintenance Subscription: Annual subscription for private customers providing unlimited remote support for PC problems. Price: 119 EUR including VAT.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Private Customer Remote Maintenance Subscription |
| Other | Monthly | Business IT Service Pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Cynfo product offering
Product offeringCore offering
cynfo GmbH is a regional IT system house based in Göttingen that plans, implements, and maintains IT infrastructure for small and medium-sized businesses and private customers. The portfolio spans managed IT support, infrastructure deployment, IT security, telecommunications (STARFACE), cloud solutions, mobile services, data protection consulting, and whistleblower protection compliance. Services are delivered through partnerships with vendors such as Wortmann, STARFACE, ESET, Securepoint, and OPNsense.
Product overview
Cynfo GmbH is an IT system house (IT-Systemhaus) offering a comprehensive portfolio of managed IT services rather than a single unified software product. The core service offerings include IT-Service (helpdesk and support), IT-Infrastruktur (infrastructure planning and deployment), IT-Sicherheit (security solutions), TK-Systeme (telecommunications via STARFACE), Cloud-Lösungen (cloud services including storage and Office 365), Mobilfunk (mobile services), Datenschutz (data protection consulting as external DPO), Hinweisgeberschutzgesetz (whistleblower protection compliance), Privatkundenservice (consumer IT support), and IT-Notfallkonzept (emergency management). These services are delivered through strategic partnerships with technology vendors including STARFACE, Wortmann (TERRA), Securepoint, ESET, Gamma, and others. The company serves approximately 500 small and medium-sized businesses and an equal number of private individuals in the greater Göttingen area.
Differentiator
Problem solved
Functional benefit
Products and services
- IT-Service Managed IT support and helpdesk services providing on-site service, IT help desk, and 24/7 emergency service. Includes network support, hardware/software troubleshooting, new system setup, printer configuration, system administration, user support, vacation coverage for internal system administrators, and remote maintenance for business customers.
- IT-Infrastruktur Complete IT infrastructure services from planning through procurement to installation and maintenance. Includes network planning, documentation, client/server system setup, thin-client environments, CTI-based phone systems, routing and firewall solutions, and network solutions.
- IT-Sicherheit IT security services protecting companies from hackers, data theft, and hardware failures. Services include firewall/UTM installation, endpoint security, email encryption, email archiving, network vulnerability testing, infected system remediation, and backup concept development.
- TK-Systeme (STARFACE) Telecommunications systems based on STARFACE IP phone system providing UCC (Unified Communications & Collaboration) combining telephony with communication platforms. Available as hardware appliance, VM edition, and cloud service.
- Cloud-Lösungen Cloud solutions including cloud backup, Terra Drive cloud storage (Wortmann), and Microsoft Office 365 online services (Hosted Exchange, SharePoint Online, Skype for Business). Data stored in secure German data centers.
- Mobilfunk Mobile services including smartphones in various price ranges (under €100 to ~€700), mobile contracts from partner Gamma (all-net flat including SMS, 4-20 GB data options), ESET Mobile Security, and Securepoint Mobile Device Management for enterprise device fleet management.
- Datenschutz External data protection officer services consulting on DS-GVO, BDSG-neu, and DSG-EKD compliance. Services include website/AGB/contract review, processing activity records, technical-organizational measures, data processing agreements, data protection impact assessments, employee training, and ongoing external DPO support.
- Hinweisgeberschutzgesetz Certified whistleblower protection services including internal reporting office setup, support for reporting channel configuration, processing and documentation of reports, and follow-up measures. Compliant with EU Whistleblower Protection Directive.
- Privatkundenservice Private customer services for home IT including computers, notebooks, and PC support. Provided by Andreas Blomeyer with over 20 years experience. Includes on-site appointments, remote maintenance subscription (€119/year incl. VAT), and in-store service Monday-Friday 09:00-18:00.
- IT-Notfallkonzept IT emergency management with five building blocks: Managed Services (preventive monitoring), IT documentation/analysis, Backup/Antivirus/Cloud solutions, IT emergency plan, and TERRA emergency service (virtual machine provision within 48 hours, free data transfer, new server production, up to 6-month invoice deferral for insurance cases).
Quantifiable outcome
- Approximately 500 SMB customers and 500 private customers served successfully
Companies that use Cynfo
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Cynfo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Cynfo partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- GammaminorMobile network operator partner for smartphone contracts. Provides mobile plans with all-net flat including SMS. cynfo resells Gamma mobile contracts along with smartphones and related services.
- Wortmann AGcoreLong-term partnership with Wortmann AG for 'IT made in Germany' products. Wortmann provides PCs, notebooks, tablets, monitors, servers, storage systems, and cloud solutions from their own data centers. cynfo sources hardware and servers from Wortmann for customer installations.
- Starface GmbHcoreAs Starface Advanced Partner, cynfo provides STARFACE IP telephone systems and UCC (Unified Communications & Collaboration) solutions. STARFACE is a multi-award-winning hybrid telephone system for businesses.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Cynfo competitors and assessment
Company assessmentDirect peers
- Allgeier SE: German IT services group delivering managed services, enterprise IT, and software solutions across SMB and mid-market segments in DACH. Direct competitor with similar diversified portfolio of services and regional presence.
- SVA System Vertrieb Alexander GmbH: German IT system house specializing in data center, virtualization, storage, and managed services for SMB and enterprise customers. Closely comparable in service mix and target customer profile to cynfo.
- CANCOM SE: German-headquartered IT services provider offering managed services, cloud, security, and workplace solutions to SMB and mid-market customers. Competes directly with regional system houses like cynfo through both direct delivery and partner/channel models.
- Medialine Eurotrade AG: German managed services and IT outsourcing provider serving SMB and mid-market customers with comparable IT infrastructure, workplace, and security offerings. Direct peer in the regional system-house segment.
- Bechtle AG: One of the largest IT system houses in Europe with a similar portfolio of managed services, IT infrastructure, security, and cloud solutions for SMB and enterprise customers in Germany. Direct competitor in the IT-Systemhaus category, though at vastly larger scale.
Others
- AVM Computersysteme Vertriebs GmbH: German manufacturer of networking/communications equipment (FRITZ!Box) often deployed by German IT system houses. Related ecosystem player; not a direct competitor but a supplier/upstream adjacency for SMB networking deployments similar to cynfo's OPNsense and Wortmann-based offerings.
- Wortmann AG: Core technology partner of cynfo, supplying Terra-branded PCs, servers, and cloud solutions from German data centers. While not a direct competitor, Wortmann's channel overlaps with cynfo's customer base and could pose competitive dynamics in hardware-led deals.
Broad incumbents
- Computacenter plc: Large European IT infrastructure and services provider with deep operations in Germany. Offers overlapping managed services, workplace, security, and networking capabilities but operates at enterprise scale with multinational footprint.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks3 records
Key highlights6 records
Customer concentration
Cynfo social profiles
Digital presenceCynfo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cynfo leadership team
Management profileNumber of profiles
Profiles9 records
Cynfo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cynfo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cynfo
What does Cynfo do?
cynfo GmbH is a regional IT system house based in Göttingen that plans, implements, and maintains IT infrastructure for small and medium-sized businesses and private customers. The portfolio spans managed IT support, infrastructure deployment, IT security, telecommunications (STARFACE), cloud solutions, mobile services, data protection consulting, and whistleblower protection compliance. Services are delivered through partnerships with vendors such as Wortmann, STARFACE, ESET, Securepoint, and OPNsense.
Is Cynfo a public or private company?
Cynfo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cynfo founded?
Cynfo was founded in 2003. It employs 11 to 50 people.
Where is Cynfo based?
Cynfo is headquartered in Göttingen, Germany, in the Europe region.
How does Cynfo make money?
Five revenue lines are on record. IT Services and Managed Services are the primary driver. The others are hardware and Software Sales, consulting and Project Services, external Data Protection Officer Services and private Customer Remote Maintenance Subscription.
Who are Cynfo's main competitors?
Direct peers on record are Allgeier SE, SVA System Vertrieb Alexander GmbH, CANCOM SE, Medialine Eurotrade AG and Bechtle AG. Others are AVM Computersysteme Vertriebs GmbH and Wortmann AG. Computacenter plc is listed as a broad incumbent.
Does Cynfo have an API?
No public API is recorded for Cynfo.
What industry is Cynfo in?
Cynfo's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration. Its NAICS code is 54151 and its SIC code is 7370.