Pendleton Community Care

What Pendleton Community Care does

Pendleton Community Care, Inc. (PCC) is a 501(c)(3) non-profit Federally Qualified Health Center (FQHC) founded in 1982 and headquartered in Franklin, West Virginia. It operates as a multi-site integrated primary care delivery system spanning Pendleton County and adjacent West Virginia counties, with core clinics in Franklin, Riverton (North Fork Primary Care), and Harman (Harman Health Center), supported by two in-house Pill Box Pharmacies, four school-based health centers, and a home visit program that extends into Highland County, Virginia. Service lines include family and pediatric medicine, gynecology, integrated behavioral health, radiology (X-ray, mammography, DEXA) accredited by the American College of Radiology, laboratory, case management, and a 340B-supported pharmacy program. The organization is governed by a community board, holds FTCA malpractice coverage and PCMH accreditation at Franklin, and employs between 11 and 50 staff.

Revenue is generated through fee-for-service patient visits reimbursed by Medicare, Medicaid, commercial insurance, and self-pay, augmented by 340B pharmacy spread and federal grants supporting FQHC and expanded-services activities (such as the 2015 home visit program). Pricing is mediated by a sliding scale tied to Federal poverty level guidelines, which applies to both insured and uninsured patients and includes pharmacy co-pay assistance. Distribution is direct-to-patient through physical locations, school sites, and home visits; patient engagement is enabled by an athenahealth Patient Portal, the RxLocal mobile app for Pill Box Pharmacy, and Phreesia self-scheduling. In 2024 the provider team served 5,244 unique patients, with 2022 medical services alone accounting for 5,230 unique patients across nearly 19,000 visits and behavioral health reaching 371 unique patients. PCC pursues no external funding rounds and reports no material M&A activity beyond the 2009 acquisition of Franklin Pill Box Pharmacy, the 2013 Harman Health Center and Harman Pill Box Pharmacy openings, and the 2000 North Fork Primary Care merger.

Name

Pendleton Community Care

Legal name

Pendleton Community Care, Inc.

Website

https://pccnfc.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

Pendleton Community Care is a non-profit Federally Qualified Health Center founded in 1982 that provides family medicine, behavioral health, pharmacy, radiology, and school- and home-based care across rural West Virginia counties, serving insured and uninsured patients on a sliding scale.

Ownership category

akta.pro rank

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Patient Service Revenue: Fee-for-service revenue from medical visits, radiology, laboratory, pharmacy, and behavioral health services. Revenue generated from Medicare, Medicaid, commercial insurance, and patient self-pay.
2. 340B Drug Program: Pharmacy revenue supported by 340B drug pricing program that allows provision of discounted medications to patients who cannot afford them. Added in 2002.
3. Sliding Scale Discount Program: Discounted services for patients based on Federal poverty level guidelines. Reduces cost of care and pharmaceuticals for both insured and uninsured patients, including discounts on deductibles and co-payments.
4. Federal Tort Claims Act (FTCA) Coverage: FQHC status provides medical malpractice liability protection under FTCA, reducing operational risk and costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Pendleton Community Care is a Federally Qualified Health Center operating a multi-site healthcare delivery system in rural West Virginia. It provides family medicine, pediatrics, gynecology, behavioral health, radiology (x-ray and digital mammography), laboratory, case management, and in-house pharmacy services through its clinics, two Pill Box Pharmacies, four School-Based Health Centers, and a Home Visit Program. Care is delivered regardless of insurance status via a sliding scale discount program tied to Federal poverty levels, with the 340B drug pricing program supporting affordable medications.

Product overview

Pendleton Community Care is a Federally Qualified Health Center (FQHC) offering a multi-site healthcare delivery system. The core offering includes primary care services (medical, behavioral health, radiology) under the Pendleton Community Care brand, with satellite locations branded as North Fork Primary Care and Harman Health Center. Pill Box Pharmacy provides in-house pharmaceutical services with two locations and a mobile app (RxLocal). Additional access points include School-Based Health Centers and a Home Visits Program for homebound patients. The organization operates a Patient Portal powered by AthenaHealth and offers a Sliding Scale discount program for uninsured and underinsured patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Pendleton Community Care (Franklin main clinic) Main primary care clinic at 82 Pine Street, Franklin, WV offering family medicine, pediatrics, gynecology, integrated behavioral health, vasectomy services, and extended hours including evenings and Saturdays.
• North Fork Primary Care (Riverton) Primary care location at 16921 Mountaineer Drive, Riverton, WV offering family medicine, CDL Physicals, and specialty visits.
• Harman Health Center Health center at 15 Mott Street, Harman, WV offering integrated behavioral health (including virtual), diabetic eye exams, well visits, pediatrics, physicals, lab, EKG, and nutrition counseling.
• Pill Box Pharmacies Two in-house pharmacy locations (Franklin and Harman, WV) providing prescription medications, 340B-priced drugs, and sliding scale pharmacy assistance, supported by the RxLocal mobile app for refills and pharmacist messaging.
• School-Based Health Centers On-site health centers at Brandywine Elementary, Franklin Elementary, North Fork Elementary, and Pendleton County Middle/High School providing well child visits, acute visits, immunizations, flu shots, physicals, and counseling for students.
• Home Visits Program In-home medical visit program Monday–Friday 8am–4:30pm for homebound patients across Pendleton, Randolph, and Grant County WV and Highland County VA, including chronic disease management and diabetic care.
• Medical Services Comprehensive family medicine including pediatrics, adult medicine, senior services, vaccinations, CDL exams, and routine health screenings, with same-day access available.
• Radiology Services Diagnostic x-rays and state-of-the-art digital mammography (and DEXA scans) at the Franklin location, accredited by the American College of Radiology.
• Behavioral Health Services Integrated behavioral health co-located with primary care, offering counseling, behavioral health screenings, and care coordination; served 371 unique patients in 2022.
• Sliding Scale Discount Program Discount program reducing the cost of medical visits and pharmaceuticals based on household size and combined income relative to Federal poverty level guidelines; valid for up to one year and available to both insured (deductibles, co-payments) and uninsured patients.

Quantifiable outcome

• 5,244 unique patients served in 2024
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Christians Assistance Network (C.A.N.)minorStrategic or Co-development PartnerReferral partnership for food insecurity assistance. PCC provides referral forms that patients can complete in office and take to local C.A.N. establishments to obtain food assistance services. Based on household size and gross monthly income eligibility.
• Local Dental FacilityminorStrategic or Co-development PartnerReferral partnership for dental services. PCC does not offer dental services on-site but refers sliding scale patients to a local dental facility that participates with their sliding scale program. Patient information is faxed upon request.
• American College of RadiologycoreOthersAccreditation of mammography services. Pendleton Community Care's mammography department is accredited by the American College of Radiology, indicating compliance with quality standards for mammography equipment and technicians.

Scale indicators7 records

Recent moves16 records

Expansion highlights6 records

Broad incumbents

• ChenMed: Value-based primary care provider serving seniors in underserved communities through dedicated medical centers. Comparable in its focus on Medicare/Medicaid populations and integrated primary care model, though operates at significantly larger scale and with private-equity capital backing.
• Oak Street Health (CVS Health): National value-based primary care provider focused on Medicare-eligible patients in underserved communities, acquired by CVS Health. Operates in similar primary care space with focus on underserved populations, though at much larger scale and primarily urban-suburban footprint.

Direct peers

• FamilyCare Health Centers: West Virginia-based FQHC serving multiple counties with primary care, behavioral health, and pharmacy services. Direct comparable in non-profit mission, rural delivery model, and FQHC operating framework.
• Community Care of West Virginia: Federally Qualified Health Center operating multiple primary care, behavioral health, and pharmacy locations across rural West Virginia. Directly comparable to PCC in mission, FQHC status, multi-site delivery model, and Appalachian patient population.
• Greater Greenbrier Valley Community Health Center: Federally Qualified Health Center serving rural West Virginia with integrated primary care, behavioral health, and pharmacy services. Comparable rural FQHC operating model and mission.
• New River Health Association: Federally Qualified Health Center serving communities in southern West Virginia with primary care, behavioral health, and pharmacy services. Comparable in FQHC structure, rural location, and integrated service delivery.
• Monroe Health Center: Federally Qualified Health Center with multiple sites in rural West Virginia offering primary care, behavioral health, dental, and pharmacy. Comparable rural FQHC operating model and patient base.
• Cabin Creek Health Systems: West Virginia-based FQHC providing primary care, behavioral health, and pharmacy services across multiple sites. Similar rural Appalachian setting and scale with FQHC operating model.
• Valley Health (West Virginia): Federally Qualified Health Center operating in West Virginia with primary care, behavioral health, and pharmacy services. Comparable in FQHC structure, multi-site delivery, and rural mission.
• Tug River Health Association: West Virginia FQHC serving rural Appalachian communities with primary care, behavioral health, and pharmacy. Similar rural service area and FQHC delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pendletoncommunitycare

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pendleton Community Care