What Dikom does

Dikom AS is a Norwegian B2B digital consulting firm and HubSpot Gold Partner, founded in 1996 and headquartered in Son, Norway. The company delivers a portfolio of professional services built entirely around the HubSpot customer platform, covering CRM strategy and implementation, Marketing Hub, Sales Hub, Service Hub, website design and migration on HubSpot CMS, digital strategy, AI advisory, analytics and reporting, AEO (Answer Engine Optimization), and system integrations. Dikom also develops bespoke digital tools — including a solar pricing calculator for Eco Power and an electrical cabinet configurator for Efa Elektro — integrated with HubSpot CRM for lead capture and client workflow automation. Their core technology is HubSpot itself, augmented by Google Analytics, Hotjar, and 650+ native integrations available through the HubSpot ecosystem.

The company's revenue model rests on project-based implementation fees (Small at NOK 11,600, Medium at NOK 23,200, Large at NOK 58,000), ongoing consulting retainers for marketing, SEO/AEO, and analytics engagements, website design and CMS projects, and subscription referral revenue from HubSpot platform licenses sold alongside consulting work. Dikom operates a sales-led, inside-sales go-to-market targeting Norwegian B2B companies, using inbound content marketing, SEO/AEO, Google Ads, LinkedIn, and webinars as primary demand-generation channels. Distribution is direct via website consultation requests, direct outreach, and the HubSpot partner ecosystem.

Dikom's customer base is concentrated in Norwegian B2B mid-market and enterprise segments (electrical wholesale, automotive associations, renewable energy, road marking, interior design), with named references including Bilimportørenes Landsforening (BIL), Eco Power, Efa Elektro, Ze Bra AS, and D å Bo. The firm holds Miljøfyrtårn (Eco-Lighthouse) certification and self-declared GDPR compliance. With a headcount of 1-10, Dikom operates as a boutique consultancy rather than a scaled platform business, and its strategic differentiation rests on HubSpot expertise, full-funnel delivery, and emerging capabilities in AEO and AI-enabled implementations.

Name

Dikom

Legal name

Dikom AS

Website

https://dikom.no

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Dikom AS is a Norwegian HubSpot Gold Partner founded in 1996, providing CRM implementation, digital marketing, website design, SEO/AEO, and analytics services to Norwegian B2B companies. The boutique consultancy delivers full-funnel HubSpot solutions from its headquarters in Son, Norway.

Ownership category

akta.pro rank

Product category

Digital Marketing and CRM Consulting

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)

SIC

Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

CRM Implementation & Customization Services (BPAEAGAC)

akta.pro secondary industries

CRM Managed Services & Support (BPAEAGAD), Marketing Automation & Campaign Management CRM (HDAEAFAB), Sales Force Automation (SFA) CRM (HDAEAFAA)

Keywords

• HubSpot implementation services
• Digital marketing consulting
• CRM implementation services
• B2B website development
• Inbound marketing strategy

Headquarters

HQ city

Son

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. HubSpot implementation and setup services: Professional services for configuring and implementing HubSpot CRM, including system setup, data migration, process design, automation workflows, and training. Priced in tiers (Small from NOK 11,600; Medium from NOK 23,200; Large from NOK 58,000).
2. Digital marketing and strategy consulting: Ongoing consulting engagements covering digital strategy, SEO/AEO, content marketing, advertising, and analytics, typically delivered as retained or project-based engagements.
3. Website design and CMS services: Design, development, and migration of websites on HubSpot CMS, including personalization, integrations, and ongoing maintenance.
4. HubSpot subscription referrals: As a HubSpot partner, Dikom generates referral revenue from HubSpot platform subscriptions sold to their consulting clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Dikom is a Norwegian B2B digital consulting firm and HubSpot Gold Partner that helps companies improve the full customer journey through strategy, CRM, marketing, sales, service, websites, integrations, and analytics. Core deliverables include HubSpot platform implementation (Marketing Hub, Sales Hub, Service Hub, CMS), digital strategy and inbound marketing consulting, AEO and SEO, Google Ads management, analytics dashboards, and bespoke digital tools (Skapsgenerator cabinet configurator and Solcellekalkulator solar calculator) integrated with HubSpot CRM.

Product overview

Dikom is a Norwegian B2B digital consulting company and HubSpot Gold Partner offering a portfolio of services built around the HubSpot customer platform. The core offering centers on HubSpot CRM as the unified data hub, with service modules covering marketing (Marketing Hub), sales (Sales Hub), customer service (Service Hub), and websites (HubSpot CMS). Supporting professional services include digital strategy, AI advisory, analytics and reporting, AEO, and system integrations. Dikom also builds proprietary digital tools — the Skapgenerator (cabinet configurator) and Solcellekalkulator (solar calculator) — as bespoke solutions for specific clients. All offerings are designed for Norwegian B2B companies seeking systematic customer journey improvement and growth.

Differentiator

Problem solved

Functional benefit

Products and services

• HubSpot CRM Implementation (HubSpot with CRM) Strategy, setup, customisation, data migration and managed services for HubSpot as the central CRM and customer platform for Norwegian B2B businesses, spanning Marketing, Sales, Service and CMS Hubs.
• Marketing Hub Services (Markedsføring og Salg) Inbound marketing services on HubSpot Marketing Hub covering content production, Google Ads, Meta advertising, social media management, marketing automation workflows and analytics for Norwegian B2B clients.
• Sales Hub Services (Salg) HubSpot Sales Hub implementation covering sales process setup, lead management, quote generation with digital signing, automated follow-up tasks, pipeline reporting and access to 650+ native integrations.
• Service Hub Services (Kundeservice) HubSpot Service Hub implementation covering ticket and case management, knowledge base, NPS and customer satisfaction surveys, live chat and chatbots, 1:1 video and service process setup for customer support teams.
• Website Design and Development on HubSpot CMS (Nettsider) Design, build, migration and ongoing maintenance of websites on HubSpot CMS, including SEO, AEO, smart/adaptive content, blog, landing pages and CMS-CRM integration for personalised user experiences.
• Digital Growth Strategy Consulting (Strategi) Strategy consulting covering market analysis, CRM strategy, SEO/AEO strategy, buyer persona development, content strategy and KPI definition for Norwegian B2B companies.
• AI Advisory Services (Kunstig intelligens) Advisory and implementation services helping Norwegian businesses identify practical AI use cases across marketing, sales, customer service and analytics, supported by Dikom's documented internal AI guidelines covering data privacy and responsible use.
• Analytics and Reporting Services (Analyse og rapportering) Analytics and reporting services using HubSpot dashboards, Google Analytics and Hotjar to track marketing performance, sales activity, website traffic and customer service metrics for data-driven decision making.
• Answer Engine Optimisation (AEO) Services AEO services that optimise client content for AI-powered answer engines and voice search so businesses are cited as sources in AI-generated responses, complementing traditional SEO.
• System Integration Services (Integrasjoner) System integration services connecting HubSpot with third-party tools and internal systems to unify data flows, reduce manual work and improve decision-making across marketing, sales and service.
• Skapsgenerator (Cabinet Generator) for Efa Elektro Custom digital configurator built for Efa Elektro enabling electrical installers to design panel/cabinet solutions online, auto-calculate available space, recommend accessories, generate pricing and produce FDV documentation with branding. First-month metrics: 91 cabinets built, 82 documents generated, 35 completed projects.
• Solcellekalkulator (Solar Calculator) for Eco Power Custom solar calculator built for Eco Power letting customers input basic parameters to receive estimated solar-installation pricing, integrated with HubSpot CRM as a lead-generation tool.
• Dikom HubSpot Implementation Packages Tiered one-time implementation packages for HubSpot setup: Small from NOK 11,600, Medium from NOK 23,200, Large from NOK 58,000 (excl. VAT), each covering progressively more configuration, workflow, sales process and meeting-booking setup.

Quantifiable outcome

• Efa Elektro achieved +32% increase in website visits, +9.4% more leads via website, and +56% increase in web store orders after website redesign
• +2 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability9 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core and minor.

• HubSpotcoreTechnology or IntegrationDikom is a HubSpot Gold Partner (Solution Partner) with certified specialists across HubSpot CMS, Marketing, Sales, Service, and Partner modules. They implement, customize, and manage HubSpot platforms for Norwegian B2B clients, serving as the primary technology backbone for all service delivery.
• Råder GDPRminorImplementation/ SI/ Consulting PartnerRåder GDPR handled all GDPR compliance work for Dikom, including data processing agreements and privacy policy implementation.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Bouvet: Listed Norwegian IT and digital consultancy with broad CRM, integration, and digital marketing practices serving larger enterprise and public-sector clients — overlaps Dikom's CRM/digital delivery but at significantly greater scale.
• Netlight: Nordic-origin digital strategy and technology consultancy with offices in Norway — competes in the upper tier of Norwegian B2B digital and CRM strategy engagements.
• Itera: Listed Norwegian IT consultancy with digital marketing, CRM, and customer experience practices — competes for Norwegian B2B transformation engagements at the mid-market and enterprise tier.
• Knowit: Nordic-listed digital and IT consultancy with marketing technology, CRM, and digital strategy practices across Sweden, Norway, and Finland — a broader incumbent that competes for HubSpot-enabled B2B engagements.

Direct peers

• Novicell: Danish/Nordic digital agency and HubSpot Solutions Partner offering CRM implementation, digital marketing, and inbound services to Nordic B2B clients — directly comparable to Dikom in partner tier, service mix, and go-to-market.
• Curamando: Nordic digital growth consultancy providing marketing strategy, MarTech implementation, and analytics-led growth programs for B2B clients — overlaps Dikom's strategy, analytics, and CRM implementation pillars.
• Trigger: Nordic digital and martech agency with strong HubSpot practice serving Norwegian and Scandinavian clients on CRM, marketing automation, and customer experience — direct competitor in Dikom's home market.
• Fiftyfive: Stockholm-based HubSpot Elite Solutions Partner providing HubSpot implementation, marketing automation, and inbound strategy across the Nordics — closely overlaps Dikom's service portfolio and HubSpot-centric delivery model.
• Brightvision: Swedish HubSpot Solutions Partner focused on CRM, marketing, and sales enablement for Nordic B2B companies — comparable scale and partner-channel mechanics to Dikom.
• Avidly: Nordic HubSpot Solutions Partner and digital growth agency serving SMB and mid-market clients with HubSpot CRM, marketing automation, and content strategy — comparable in partner-channel positioning and inbound methodology focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dikom