Netstar
Netstar is an Indonesian B2B Internet Service Provider offering integrated broadband, Pay TV, IP telephony, and datacomm services to enterprise customers, primarily hotels, via subscription contracts and direct sales.
- Company typePrivate
- Founded1996
- HeadquartersJakarta, Indonesia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Netstar does
Netstar is an Indonesian business-focused Internet Service Provider headquartered in Jakarta (Prosperity Tower, District 8 SCBD). Founded in 1996, the company delivers integrated technology and media services — broadband Internet, Pay TV, IP Telephony, and Datacomm — to enterprise customers, with a primary emphasis on the hospitality vertical. Its flagship bundled offering, the 3Play Service, packages high-speed Internet, television, and VoIP telephony into a single subscription, while its Fivtostar sub-brand targets hotel TV/ entertainment requirements specifically.
The product portfolio is supplemented by Managed Services (network support, IT consulting, hardware procurement) and Business/Industry Solutions for vertical-specific deployments. Netstar monetizes predominantly through recurring subscription contracts (quote-based, not publicly priced) plus professional services revenue from managed engagements. Go-to-market is sales-led and direct, with acquisition channels consisting of the corporate website, WhatsApp Business contact, and inside sales reaching enterprise prospects — particularly hotel chains such as Mövenpick, Novotel, Mercure, Ibis, Aloft, and Holiday Inn.
Underlying operations run over proprietary ISP/telecom infrastructure within Indonesia only; the company maintains no disclosed parent, no venture or private-equity funding history, no patents or certifications in the public record, and no partnerships or alliances on file. Sub-brands include Fivtostar (hospitality TV) and Netradio.id (an online radio streaming property). The firm operates as a privately held, independently run SMB-scale B2B telecom with 51–100 employees and no publicly disclosed revenue or financials.
Netstar firmographics
Firmographics- Name
- Netstar
- Legal name
- Netstar
- Website
- https://ssintegrasi.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Netstar is an Indonesian B2B Internet Service Provider offering integrated broadband, Pay TV, IP telephony, and datacomm services to enterprise customers, primarily hotels, via subscription contracts and direct sales.
- Ownership category
- akta.pro rank
Netstar industry classification
Industry- Product category
- Business Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111)
- SIC
- Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Small Business/SoHo Routers & Gateways (HDAFAIAH)
Keywords
Where Netstar is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Netstar business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Internet Services: High-speed internet connectivity services for business customers
- Pay TV Services: Television programming and digital entertainment services
- IP Telephony: Voice over IP telephone services for business communication
- Datacomm Services: Data communication solutions connecting business locations and infrastructure
- Managed Services: IT consulting, hardware procurement, and network support services
- Hospitality TV (Fivtostar): Specialized television solutions for hospitality industry
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Netstar product offering
Product offeringCore offering
Netstar is an Indonesian Internet Service Provider that delivers integrated technology and media services to business customers, including high-speed Internet, Pay TV, IP Telephony, Datacomm, and a hospitality-focused TV solution (Fivtostar). These services are offered individually and bundled through the 3Play Service, with managed services and IT consulting support additional business and industry-specific solutions.
Product overview
Netstar is an Indonesian Internet Service Provider offering a platform of integrated technology and media services. The core product portfolio comprises Internet connectivity, Pay TV, IP Telephony, Datacomm, and Fivtostar (hospitality TV). These are offered both as individual services and bundled through the 3Play Service, which packages high-speed Internet, TV, and IP Telephony together. Supporting services include Managed Service, Business Solutions, and Industry Solutions for specialized verticals. The company primarily serves the hospitality sector (hotels) alongside general business customers.
Differentiator
Problem solved
Functional benefit
Brands
- Fivtostar: Hospitality TV solution
- 3Play Service
- Netradio.id
Products and services
- Internet High-speed internet connectivity service for business customers, providing reliable broadband access.
- Pay TV Television broadcasting service delivering pay TV content to subscribers.
- IP Telephony Voice over IP telephone service enabling voice communication over internet protocol networks for business customers.
- Datacomm Data communication solutions enabling network connectivity and interconnection between systems and devices for business customers.
- Fivtostar Hospitality-focused TV solution designed for hotel operations, providing digital entertainment services for hospitality venues.
- 3Play Service Integrated triple-play bundle combining high-speed Internet, Pay TV, and IP Telephony in a single unified package for seamless service delivery.
- Managed Service Professional network management and IT infrastructure support services for business operations.
- Business Solutions Customized technology solutions tailored for business requirements and operational needs.
- Industry Solutions Vertical-specific technology solutions addressing industry-particular operational and connectivity challenges.
Companies that use Netstar
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles2 records
Netstar technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Netstar partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights3 records
Netstar competitors and assessment
Company assessmentBroad incumbents
- RingCentral: Global cloud communications provider of IP telephony and contact center solutions for businesses. Comparable to Netstar's IP Telephony and Managed Service lines, though serving a global customer base with software-first delivery.
- Indosat Ooredoo Hutchison: One of Indonesia's largest telecom operators providing mobile, fixed, data, and enterprise connectivity services. A broad incumbent competitor with overlapping internet, IP telephony, and enterprise datacomm offerings.
Regional players
- Oxygen.id: Indonesia-focused hospitality technology provider offering guest-facing connectivity, entertainment, and digital services to hotels. Closest peer to Netstar's Fivtostar hospitality vertical.
Direct peers
- Moratelindo: Indonesian telecommunications operator offering fiber, data communication, and managed connectivity to enterprise customers. Overlaps with Netstar's datacomm and managed services portfolio.
- Biznet Networks: Indonesian internet service provider offering fiber broadband, data center, and IT services to businesses and consumers. Direct overlap with Netstar's B2B internet, datacomm, and managed services in the same Indonesia market.
- First Media (Link Net): Indonesian cable TV and broadband provider serving households and businesses. Closely comparable to Netstar's integrated internet + Pay TV + telephony positioning.
- MyRepublic Indonesia: Indonesia-focused fiber broadband ISP targeting residential and SME segments. Comparable to Netstar on internet subscription model and SMB customer focus.
- Citra Broadband Networks (CBN): Indonesian ISP providing broadband internet and cable TV services to residential and business customers. Directly competes with Netstar on bundled internet + TV + telephony offerings in Indonesia.
Emerging players
- 8x8: Cloud-based communications platform providing voice, video, and contact center solutions for SMBs and enterprises. Adjacent to Netstar's IP telephony and managed service offerings, though delivered as a global SaaS model rather than integrated local ISP bundle.
Others
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Netstar social profiles
Digital presenceNetstar financial estimates
Financial estimateRevenue estimate
Valuation estimate
Netstar leadership team
Management profileNumber of profiles
Netstar funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Netstar M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Netstar
What does Netstar do?
Netstar is an Indonesian Internet Service Provider that delivers integrated technology and media services to business customers, including high-speed Internet, Pay TV, IP Telephony, Datacomm, and a hospitality-focused TV solution (Fivtostar). These services are offered individually and bundled through the 3Play Service, with managed services and IT consulting support additional business and industry-specific solutions.
Is Netstar a public or private company?
Netstar is a private company. It is classified as unknown and is currently operating.
When was Netstar founded?
Netstar was founded in 1996. It employs 51 to 100 people.
Where is Netstar based?
Netstar is headquartered in Jakarta, Indonesia, in the Asia region.
How does Netstar make money?
Six revenue lines are on record. Internet Services are the primary driver. The others are pay TV Services, IP Telephony, datacomm Services, managed Services and hospitality TV (Fivtostar).
Who are Netstar's main competitors?
Broad incumbents on record are RingCentral and Indosat Ooredoo Hutchison. Oxygen.id is listed as a regional player. Direct peers are Moratelindo, Biznet Networks, First Media (Link Net), MyRepublic Indonesia and Citra Broadband Networks (CBN). 8x8 is listed as an emerging player. Telkom Indonesia is listed as an others.
Does Netstar have an API?
No public API is recorded for Netstar.
What industry is Netstar in?
Netstar's product category is Business Telecommunications Services. Its primary akta.pro industry code is HDAFAIAH, Small Business/SoHo Routers & Gateways. Its NAICS code is 5171 and its SIC code is 4899.