Netstar

What Netstar does

Netstar is an Indonesian business-focused Internet Service Provider headquartered in Jakarta (Prosperity Tower, District 8 SCBD). Founded in 1996, the company delivers integrated technology and media services — broadband Internet, Pay TV, IP Telephony, and Datacomm — to enterprise customers, with a primary emphasis on the hospitality vertical. Its flagship bundled offering, the 3Play Service, packages high-speed Internet, television, and VoIP telephony into a single subscription, while its Fivtostar sub-brand targets hotel TV/ entertainment requirements specifically.

The product portfolio is supplemented by Managed Services (network support, IT consulting, hardware procurement) and Business/Industry Solutions for vertical-specific deployments. Netstar monetizes predominantly through recurring subscription contracts (quote-based, not publicly priced) plus professional services revenue from managed engagements. Go-to-market is sales-led and direct, with acquisition channels consisting of the corporate website, WhatsApp Business contact, and inside sales reaching enterprise prospects — particularly hotel chains such as Mövenpick, Novotel, Mercure, Ibis, Aloft, and Holiday Inn.

Underlying operations run over proprietary ISP/telecom infrastructure within Indonesia only; the company maintains no disclosed parent, no venture or private-equity funding history, no patents or certifications in the public record, and no partnerships or alliances on file. Sub-brands include Fivtostar (hospitality TV) and Netradio.id (an online radio streaming property). The firm operates as a privately held, independently run SMB-scale B2B telecom with 51–100 employees and no publicly disclosed revenue or financials.

Name

Netstar

Legal name

Netstar

Website

https://ssintegrasi.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Netstar is an Indonesian B2B Internet Service Provider offering integrated broadband, Pay TV, IP telephony, and datacomm services to enterprise customers, primarily hotels, via subscription contracts and direct sales.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Small Business/SoHo Routers & Gateways (HDAFAIAH)

Keywords

• Business internet services
• Telecommunications services
• IP telephony solutions
• Hospitality TV systems
• Data communications

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Services: High-speed internet connectivity services for business customers
2. Pay TV Services: Television programming and digital entertainment services
3. IP Telephony: Voice over IP telephone services for business communication
4. Datacomm Services: Data communication solutions connecting business locations and infrastructure
5. Managed Services: IT consulting, hardware procurement, and network support services
6. Hospitality TV (Fivtostar): Specialized television solutions for hospitality industry

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Netstar is an Indonesian Internet Service Provider that delivers integrated technology and media services to business customers, including high-speed Internet, Pay TV, IP Telephony, Datacomm, and a hospitality-focused TV solution (Fivtostar). These services are offered individually and bundled through the 3Play Service, with managed services and IT consulting support additional business and industry-specific solutions.

Product overview

Netstar is an Indonesian Internet Service Provider offering a platform of integrated technology and media services. The core product portfolio comprises Internet connectivity, Pay TV, IP Telephony, Datacomm, and Fivtostar (hospitality TV). These are offered both as individual services and bundled through the 3Play Service, which packages high-speed Internet, TV, and IP Telephony together. Supporting services include Managed Service, Business Solutions, and Industry Solutions for specialized verticals. The company primarily serves the hospitality sector (hotels) alongside general business customers.

Differentiator

Problem solved

Functional benefit

Brands

• Fivtostar: Hospitality TV solution
• 3Play Service
• Netradio.id

Products and services

• Internet High-speed internet connectivity service for business customers, providing reliable broadband access.
• Pay TV Television broadcasting service delivering pay TV content to subscribers.
• IP Telephony Voice over IP telephone service enabling voice communication over internet protocol networks for business customers.
• Datacomm Data communication solutions enabling network connectivity and interconnection between systems and devices for business customers.
• Fivtostar Hospitality-focused TV solution designed for hotel operations, providing digital entertainment services for hospitality venues.
• 3Play Service Integrated triple-play bundle combining high-speed Internet, Pay TV, and IP Telephony in a single unified package for seamless service delivery.
• Managed Service Professional network management and IT infrastructure support services for business operations.
• Business Solutions Customized technology solutions tailored for business requirements and operational needs.
• Industry Solutions Vertical-specific technology solutions addressing industry-particular operational and connectivity challenges.

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• RingCentral: Global cloud communications provider of IP telephony and contact center solutions for businesses. Comparable to Netstar's IP Telephony and Managed Service lines, though serving a global customer base with software-first delivery.
• Indosat Ooredoo Hutchison: One of Indonesia's largest telecom operators providing mobile, fixed, data, and enterprise connectivity services. A broad incumbent competitor with overlapping internet, IP telephony, and enterprise datacomm offerings.

Regional players

• Oxygen.id: Indonesia-focused hospitality technology provider offering guest-facing connectivity, entertainment, and digital services to hotels. Closest peer to Netstar's Fivtostar hospitality vertical.

Direct peers

• Moratelindo: Indonesian telecommunications operator offering fiber, data communication, and managed connectivity to enterprise customers. Overlaps with Netstar's datacomm and managed services portfolio.
• Biznet Networks: Indonesian internet service provider offering fiber broadband, data center, and IT services to businesses and consumers. Direct overlap with Netstar's B2B internet, datacomm, and managed services in the same Indonesia market.
• First Media (Link Net): Indonesian cable TV and broadband provider serving households and businesses. Closely comparable to Netstar's integrated internet + Pay TV + telephony positioning.
• MyRepublic Indonesia: Indonesia-focused fiber broadband ISP targeting residential and SME segments. Comparable to Netstar on internet subscription model and SMB customer focus.
• Citra Broadband Networks (CBN): Indonesian ISP providing broadband internet and cable TV services to residential and business customers. Directly competes with Netstar on bundled internet + TV + telephony offerings in Indonesia.

Emerging players

• 8x8: Cloud-based communications platform providing voice, video, and contact center solutions for SMBs and enterprises. Adjacent to Netstar's IP telephony and managed service offerings, though delivered as a global SaaS model rather than integrated local ISP bundle.

Others

• Telkom Indonesia:

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/netstarid
• YouTubeyoutube.com/watch?v=_531lRASeWw
• Facebookfacebook.com/netstarID
• LinkedInlinkedin.com/company/pt-solusi-sistem-integrasi
• Instagraminstagram.com/netstarid
• TikToktiktok.com/@netstarid

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netstar