Postvention Australia

What Postvention Australia does

Postvention Australia is a national Australian not-for-profit organization founded in 2013, headquartered in Summer Hill, NSW, dedicated to supporting individuals, families, and communities bereaved by suicide. The organization operates as the National Association for the Bereaved by Suicide, providing sector leadership, advocacy, education, training, and community connection for a population it estimates at up to 440,000 Australians affected by suicide each year (135 people per incident, on average). Its core service portfolio comprises the Suicide Bereavement Care Pack (curated guidance on practical, emotional, and community support pathways), the NSW Post-Suicide Support Service Directory (a filterable online locator of postvention services), the NSW Suicide Bereavement Care Certificate (a pilot professional development program), an online Community Forum, and the NSW Post-Suicide Support Webinar Series. The platform architecture is a standard WordPress website with MailChimp newsletters and basic directory/search functionality; there is no disclosed proprietary technology, API, or AI/ML capability.

The organization's revenue model is a non-profit mix of NSW Government grants (primary, funding the Care Pack, Service Directory, and Certificate pilot), public donations, a five-tier membership program (Associate free, plus paid Individual, Small, Medium, and Large Organisation tiers with annual billing and voting rights), and volunteer contributions. Pricing for the Certificate and most direct services is not publicly disclosed, but the core Care Pack and Directory are offered free to end users. Go-to-market is community-led and event-driven, leveraging lived-experience members, peer support groups, webinars, and an integrated network of strategic partners including StandBy, Social Futures, Wellways, the National Indigenous Postvention Service, ACON, Twenty10, BeyondBlue, Lifeline, and headspace.

Name

Postvention Australia

Legal name

Postvention Australia

Website

https://postventionaustralia.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Postvention Australia is a national Australian not-for-profit, founded 2013, that supports individuals, families, and communities bereaved by suicide through a Care Pack, a service directory, training, peer support, and advocacy.

Ownership category

akta.pro rank

Product category

Suicide Bereavement Support Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Suicide bereavement support
• Postvention services
• Mental health support
• Grief counselling services
• Peer support programs

Headquarters

HQ city

Castle Hill

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: Primary funding from government grants. The NSW Government funds the Suicide Bereavement Care Pack and Service Directory, as well as other projects to better support those impacted by suicide.
2. Membership Fees: Tiered membership structure including free Associate Membership, Individual Membership, Small Organisation Membership, Medium Organisation Membership, and Large Organisation Membership. Some tiers have funding requirements.
3. Donations: Public donations supporting the organization's mission to help individuals and families bereaved by suicide.
4. Volunteering: Volunteer engagement as a form of contribution and community building.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Postvention Australia is a national not-for-profit that supports individuals, families, and communities bereaved by suicide across Australia. Its core offerings include a Suicide Bereavement Care Pack, an online NSW Post-Suicide Support Service Directory, a Certificate training program in suicide bereavement care, a peer-led Community Forum, tiered individual and organizational membership programs, and a NSW Post-Suicide Support Webinar Series.

Product overview

Postvention Australia operates as a single integrated service portfolio rather than a modular platform. The core offerings consist of the Suicide Bereavement Care Pack (providing practical guidance and support information), the NSW Post-Suicide Support Directory (a searchable service locator), and the NSW Suicide Bereavement Care Certificate (professional training). These are complemented by a Community Forum for peer support, membership programs at five tiers, and webinar series. The organization functions as a service and advocacy body rather than a software product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Suicide Bereavement Care Pack
• NSW Post-Suicide Support Service Directory
• NSW Suicide Bereavement Care Certificate
• Community Forum
• Membership Program
• NSW Post-Suicide Support Webinar Series

Quantifiable outcome

• Up to 440,000 Australians affected by suicide each year requiring postvention support
• +1 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• SabrinasReach4LifecoreStrategic or Co-development Partner · 18 September 2020Led by Lidia Di Lembo, Director and Founder, who is also a member of the Postvention Australia Board. SabrinasReach4Life participated in the inaugural World Suicide Prevention Day NT Forum 2020 as a key speaker and collaborator in suicide prevention efforts.
• Social FuturescoreStrategic or Co-development PartnerNational not-for-profit personal welfare service provider delivering StandBy Coordinators across Western NSW North, Hunter New England & Central Coast, and North Coast NSW regions providing postvention support services.
• WellwayscoreStrategic or Co-development PartnerDelivers StandBy postvention program throughout southern region of Western NSW South and Murrumbidgee region, providing support for individuals, families, workplaces, and communities bereaved by suicide.
• StandBy Support After SuicidecoreStrategic or Co-development PartnerAustralia's leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide. Listed as a key support resource and integrated into the service ecosystem.
• BeyondBlueminorOthersNational mental health organization providing 24-hour helpline included in Postvention Australia's recommended support resources. Offers online chat service (1pm-12am) as part of the support ecosystem.
• LifelineminorOthersCrisis support organization included as a key referral resource. Lifeline Northern Beaches and other branches provide suicide bereavement support groups listed in the service directory.
• headspaceminorOthersAustralian non-profit for youth mental health established by the Australian Government in 2006. Included as a key resource for young people affected by suicide.
• National Indigenous Postvention Service (NIPS)coreStrategic or Co-development PartnerMain national Indigenous service for individuals, families, and communities affected by suicide. Part of the integrated service network providing culturally appropriate postvention support.
• ACONcoreStrategic or Co-development PartnerLGBTQIA+ health organization offering programs including counselling and care coordination for the community. Listed as a state service in NSW, offering free and confidential suicide support.
• Twenty10 incorporating GLCS NSWcoreStrategic or Co-development PartnerMental health and social support service for LGBTIQ+ people in NSW. NSW provider for QLife national LGBTQIA+ peer support service.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Suicide Prevention Australia: National peak body for the suicide prevention sector, of which PVA's Executive Officer Brad Farmer AM is a Life Member. Operates one level above PVA covering prevention as well as postvention, with overlapping advocacy and policy mandates.
• SANE Australia: National mental health organization providing specialist telephone and online support for people with complex mental health needs including those impacted by suicide. Adjacent peer service with partial overlap in target population.
• Beyond Blue: National mental health organization providing 24-hour helpline and web chat, listed as a key resource in PVA's directory. Larger incumbent with significantly greater brand recognition and donor base.
• Black Dog Institute: Australian mental health research institute focused on clinical research, training, and community programs. Overlaps with PVA's research, education, and training offerings at a broader mental health level.
• Lifeline Australia: National crisis support organization providing 24-hour helpline and local suicide bereavement support groups referenced in PVA's service directory. A broader incumbent with overlapping crisis-line and bereavement service offerings.
• headspace: Australian Government-established youth mental health non-profit serving as a key referral resource for young people affected by suicide. Overlaps with PVA's children and young people segment via age-appropriate grief support.

Direct peers

• ACON: LGBTIQA+ health organization providing counselling, care coordination, and peer support including for suicide bereavement. Listed as a strategic PVA partner for LGBTIQA+ postvention services.
• StandBy Support After Suicide: Australia's leading suicide postvention program listed as a key partner and integrated service in PVA's directory. Both organizations focus specifically on suicide bereavement support with overlapping peer support and community-based service delivery.
• Wellways Australia: Mental health and community services non-profit that delivers the StandBy postvention program in southern and Murrumbidgee regions of NSW. Direct regional delivery partner with overlapping postvention offerings.
• Social Futures: National not-for-profit personal welfare service provider delivering StandBy Coordinators across multiple NSW regions. Strategic PVA partner providing front-line postvention service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/postventionaus
• Facebookfacebook.com/PostventionAustralia
• LinkedInlinkedin.com/company/postvention-australia

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Postvention Australia