Inclusive Media and Design
Inclusive Media and Design is a Toronto-based accessibility services firm founded in 2009 that helps Ontario government, universities, museums, and corporations meet AODA and WCAG compliance through web accessibility testing, human-crafted captioning, and video description.
- Company typePrivate
- Founded2009
- HeadquartersToronto, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Inclusive Media and Design does
Inclusive Media and Design, Inc. is a Toronto-based, founder-owned professional services firm founded in 2009 that helps organizations meet digital accessibility obligations under the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG). The company delivers three core service lines: Web Accessibility Services (testing against AODA/WCAG standards, manual evaluation using real assistive technologies, code remediation, and team training), human-crafted Captioning Services for web video and audio, and Video Description Services that narrate visual content for blind and visually impaired users. Internally, the team uses a proprietary video description tool with a synthetic voice option to reduce costs, and co-founder Charles Silverman led development of the CapScribe 3 captioning tool; these tools are productivity aids rather than standalone products.
The company sells through a sales-led, direct-engagement model with quote-based, multi-year professional services contracts, primarily to Ontario government ministries, Canadian and U.S. universities, museums, corporates (Enbridge, Panasonic), and disability-focused non-profits such as CNIB and ARCH Disability Law. Its go-to-market relies on its professional website, direct outreach, and sustained presence at accessibility conferences and a11y community events. With approximately 10-11 named team members led by founder Rob Harvie, the firm is a boutique specialist whose value proposition rests on human-led testing by expert users of assistive technology, deep AODA/WCAG interpretation skills, and long-tenured community credibility rather than scale or technology differentiation.
Inclusive Media and Design firmographics
Firmographics- Name
- Inclusive Media and Design
- Legal name
- Inclusive Media and Design, Inc.
- Website
- https://inclusivemedia.ca
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Inclusive Media and Design is a Toronto-based accessibility services firm founded in 2009 that helps Ontario government, universities, museums, and corporations meet AODA and WCAG compliance through web accessibility testing, human-crafted captioning, and video description.
- Ownership category
- akta.pro rank
Inclusive Media and Design industry classification
Industry- Product category
- Digital Accessibility Compliance Services
- NAICS
- Educational Services (611), Broadcasting and Content Providers (516)
- SIC
- Services-Motion Picture & Video Tape Production (7812)
- akta.pro primary industry
- Accessible Media Production (Alt Formats, Captioning, Audio Description) (EDALAGAC)
- akta.pro secondary industries
- Professional Development for Inclusive Practices (General Education Staff) (EDAKABAL), Special Education & Accessibility-Optimized Media (UDL, AAC, Captioning) (EDAGALAH)
Keywords
Where Inclusive Media and Design is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Inclusive Media and Design business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Web Accessibility Services: Website accessibility evaluation, testing against WCAG standards, AODA compliance, code analysis using assistive technologies, training services for teams, template remediation and optimization
- Video Captioning Services: Handcrafted captioning by real people for web video and audio, providing verbatim synchronized text display of spoken words and non-speech sounds
- Video Description Services: Affordable video description services for web, computer, and DVD content, providing narrative of visual information, with synthetic voice option available
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom quote-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Inclusive Media and Design product offering
Product offeringCore offering
Inclusive Media and Design is a professional services firm that helps organizations make their digital properties accessible. It delivers web accessibility testing and training against AODA and WCAG standards, hand-crafted video captioning for web video and audio, and video description for blind and visually impaired audiences. Engagements are scoped to client needs and delivered on a project or multi-year basis using a mix of automated testing and manual testing by expert users of assistive technology.
Product overview
Inclusive Media and Design provides accessibility services for web and video, organized as three core offerings: Web Accessibility Services (testing and training to meet AODA and WCAG compliance), Captioning Services (human-crafted captions for web video and audio), and Video Description Services (narrative descriptions of visual content for blind users). The company also worked on CapScribe 3, a legacy captioning project co-founded by Charles Silverman. These services help organizations reach wider audiences and meet legal accessibility requirements.
Differentiator
Problem solved
Functional benefit
Products and services
- Web Accessibility Services Testing, evaluation, and training services that assess websites against AODA and WCAG standards using both automated tools and manual testing with assistive technologies, along with template remediation guidance and team training to help organizations maintain accessibility over time.
- Captioning Services
- Video Description Services
- CapScribe 3 An accessible captioning tool co-developed by the company under co-founder Charles Silverman, referenced as a legacy accessibility captioning project hosted at capscribe.ca.
Companies that use Inclusive Media and Design
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Inclusive Media and Design technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Inclusive Media and Design partnerships and signals
Strategic signalScale indicators2 records
Recent moves3 records
Expansion highlights4 records
Inclusive Media and Design competitors and assessment
Company assessmentDirect peers
- Allyant: Full-service accessibility solutions provider (formerly SSB) delivering WCAG/ADA testing, training, and remediation — competing for the same institutional and enterprise RFPs.
- Level Access: US-based accessibility services and software firm offering accessibility testing, training, and WCAG/ADA compliance — the most direct peer in scope and delivery model.
- eSSENTIAL Accessibility: Provider of accessibility testing, consulting, and remediation services to enterprise and government clients, overlapping Inclusive Media's institutional accessibility offering.
- Deque Systems: Specialized accessibility testing and consulting firm providing manual + automated accessibility audits, training, and tools — directly competing for the same institutional and enterprise testing mandates.
- TPGi (The Paciello Group): Accessibility consultancy offering WCAG/508 audits, training, and remediation services to enterprises and governments — directly comparable professional-services offering.
- Bureau of Internet Accessibility: Accessibility audits, remediation, and training provider serving similar public- and private-sector clients — directly comparable services model.
Emerging players
- accessiBe: VC-funded automated accessibility overlay vendor selling low-cost, self-serve alternatives to professional testing services — represents the price-pressure threat to the services model.
- UserWay: AI-driven accessibility widget and automation platform targeting enterprise websites — competes in the same compliance use case via a fundamentally different (automated) delivery model.
Broad incumbents
- Siteimprove: Larger digital quality and accessibility platform with automated WCAG scanning and training — overlaps in accessibility testing/training for enterprises and universities but offers a much wider product portfolio.
- AudioEye: Public accessibility-as-a-service company combining automated remediation with managed services — broader portfolio but overlapping institutional and enterprise customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Inclusive Media and Design social profiles
Digital presenceInclusive Media and Design financial estimates
Financial estimateRevenue estimate
Valuation estimate
Inclusive Media and Design leadership team
Management profileNumber of profiles
Profiles8 records
Inclusive Media and Design funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Inclusive Media and Design M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Inclusive Media and Design
What does Inclusive Media and Design do?
Inclusive Media and Design is a professional services firm that helps organizations make their digital properties accessible. It delivers web accessibility testing and training against AODA and WCAG standards, hand-crafted video captioning for web video and audio, and video description for blind and visually impaired audiences. Engagements are scoped to client needs and delivered on a project or multi-year basis using a mix of automated testing and manual testing by expert users of assistive technology.
Is Inclusive Media and Design a public or private company?
Inclusive Media and Design is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Inclusive Media and Design founded?
Inclusive Media and Design was founded in 2009. It employs 1 to 10 people.
Where is Inclusive Media and Design based?
Inclusive Media and Design is headquartered in Toronto, Canada, in the North America region.
How does Inclusive Media and Design make money?
Three revenue lines are on record. Web Accessibility Services are the primary driver. The others are video Captioning Services and video Description Services.
Who are Inclusive Media and Design's main competitors?
Direct peers on record are Allyant, Level Access, eSSENTIAL Accessibility, Deque Systems, TPGi (The Paciello Group) and Bureau of Internet Accessibility. Emerging players are accessiBe and UserWay. Broad incumbents are Siteimprove and AudioEye.
Does Inclusive Media and Design have an API?
No public API is recorded for Inclusive Media and Design.
What industry is Inclusive Media and Design in?
Inclusive Media and Design's product category is Digital Accessibility Compliance Services. Its primary akta.pro industry code is EDALAGAC, Accessible Media Production (Alt Formats, Captioning, Audio Description), with a secondary code of EDAKABAL, Professional Development for Inclusive Practices (General Education Staff). Its NAICS code is 611 and its SIC code is 7812.