ICT North

Name

ICT North

Legal name

ICT North

Website

https://ictnorth.uk

Company type

Private

Founded year

2015

Operating status

Acquired

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Newcastle Upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services Contracts: Recurring revenue from providing managed IT support, cyber security, cloud solutions, and related services to businesses and schools on contract basis.
2. IT Consultancy Services: Strategic IT planning and consulting services to align systems with business goals, likely billed as professional services.
3. Hardware and Software Supply: Procurement and supply of technology hardware and software solutions to clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

ICT North provides proactive managed IT services, cyber security, and cloud solutions for businesses and schools across the North East of England. Its offering combines day-to-day IT support with proactive monitoring, Microsoft 365 cloud deployment, backup and disaster recovery, network infrastructure design, hardware/software procurement, IT consultancy, and VoIP communications, plus specialist education-sector services and a proprietary online DfE compliance auditing platform for schools.

Product overview

ICT North is a managed IT services provider offering a unified portfolio of technology services for businesses and schools across the North East. The core offering consists of Managed IT Support as the primary service, complemented by specialized Cyber Security Services, Cloud Services (including Microsoft 365), Backup & Disaster Recovery, Network Infrastructure, Hardware & Software Supply, IT Consultancy, VoIP & Communications, and Education IT Services. Additionally, the company provides access to an Online Auditing Platform—a separate web-based tool that enables schools to conduct DfE compliance audits, track findings, and monitor improvement actions. The services are delivered as an integrated managed services offering rather than discrete software products, with the auditing platform being the only standalone digital product.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Day-to-day managed IT support with proactive monitoring designed to keep client systems running smoothly; for businesses and schools in the North East and across the UK.
• Cyber Security Services Advanced security solutions including threat monitoring, vulnerability assessment, and user protection to defend businesses and schools against evolving cyber threats.
• Cloud Services Cloud solutions encompassing Microsoft 365 deployment, cloud migration, and secure remote working infrastructure for flexible business operations.
• Backup & Disaster Recovery Data protection services that safeguard critical business and school data and ensure rapid recovery capabilities in case of data loss or system downtime.
• Network Infrastructure Design, installation, and maintenance of robust, secure networks optimised for performance and reliability across business and education environments.
• Hardware & Software Supply Expert technology procurement, advice, and setup services, providing guidance on selecting and implementing the right hardware and software solutions for clients.
• IT Consultancy Strategic IT planning and advisory services that align technology systems with business objectives and support organisational growth.
• VoIP & Communications Modern phone systems and unified communication tools designed to support flexible and distributed working arrangements.
• Education IT Services Specialist IT support tailored for schools, academies, and multi-academy trusts, addressing the unique requirements of the education sector including safeguarding, DfE compliance, classroom technology, and administration.
• Online Auditing Platform Web-based compliance auditing platform that enables schools to review audit findings, monitor improvement actions, and track IT compliance position over time against DfE best practice guidelines; supports Google and Microsoft/Entra ID OAuth login.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

One partnership is on record.

• Schofield SweeneyminorImplementation/ SI/ Consulting PartnerLaw firm Schofield Sweeney provided legal support for the acquisition of ICT North by VMA Systems.

Scale indicators2 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Computeam: UK-based managed IT services and education technology provider serving schools, academies, and MATs — directly comparable to ICT North given its education-vertical specialization, managed IT support, and cloud/M365 deployment offerings in the UK schools market.
• Netstar UK: UK managed IT services provider offering IT support, cloud, and cyber security to SMEs and education sector customers — closely aligned with ICT North's managed-services portfolio and recurring contract model.
• Khipu Networks: UK-based cybersecurity and network infrastructure specialist with a strong education-sector focus — directly comparable to ICT North's cyber security, network infrastructure, and safeguarding-aligned services for schools and multi-academy trusts.
• Scomis: UK education-focused IT managed services provider serving schools and academies with IT support, infrastructure, and cloud services — a direct comparator to ICT North's schools-vertical managed IT offering.
• Pennine IT Services: UK-based IT support and managed services provider with a strong focus on the education sector in Northern England — overlapping with ICT North's North East positioning and education-specialist service mix.
• Greenlight Computers: UK IT support company serving SMEs and education-sector customers with managed IT, cloud, and cyber services — a comparable regional-to-UK managed IT services peer to ICT North.
• Trust Marquee Education: UK-based IT managed services and education-sector specialist supporting schools, academies, and trusts — directly competing with ICT North in the education managed IT, safeguarding, and DfE compliance-adjacent space.

Broad incumbents

• BJSS: Large UK IT and digital consultancy with public-sector and education clients — a broader incumbent that competes with ICT North on strategic IT consultancy, cloud transformation, and large multi-academy trust engagements.
• Softcat: Major UK IT infrastructure reseller and managed services provider — a broad incumbent offering overlapping capabilities (cloud, networking, cyber, hardware supply) that competes with ICT North especially on larger MAT tenders.
• Probrand: UK-based IT services and managed services provider for SMB and public-sector clients — overlapping with ICT North's commercial SMB segment and competing on managed IT support, cloud, and procurement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ICTNorth

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ICT North